Hotel is in a very convenient location for all local amenities. Hotel is decorated to a good order. Staff are friendly and helpful. Bathroom hadn’t been cleaned prior to check in as the sink had residue on it and stains under the bowl. It also wasn’t cleaned during our stay either. Neither was the bin emptied. Not good that despite the hotel being closed for a time earlier on in the year, there was decorating going on right outside of our room. Also there are rooms - ours included right next to reception - so we were woken up every morning by staff and kept awake at night due to guests sitting in there talking loudly. Beds were a bit on the hard side. Heating didn’t work at all, despite staff insisting it was working ok. You cannot control the heating individually in each room, so a number of guests commented on the lack of heating. There was some sort of do going on, on one night, which resulted in people late at night running through the hotel trying doors and going into the empty rooms, including the one next to ours and the noise went on all night. Staff need to control their guests a lot better and schedule their repairs etc when rooms are not occupied. Whilst the stay was ok, I am not sure I would stay there again.