I've checked previous reviews before booking and I'm regretting it very much now. Hotel is newish, modernish, good location, BUT WHAT IN THE WORLD is going on with the staff of this hotel!? Am I correct to assume Slovenians are rude in general!? Experienced it even outside the hotel. If they aren’t foreign they are NOT friendly at all. They do have lots of foreign workers. If you don't ask for attention they aren't seeing/acknowledging you at all.
Room service order took almost two hours. No call, no explanation, no apology! And they charged 10€ for this room “service”!
Restaurant prices are higher than the most decent American and even European restaurants, yet the food, steak/meat in particular is not even close to American quality. We've had filet mignon and it was very chewy, greasy(yes, Filet mignon greasy!), smothered in a sauce, and it didn't taste or smell good at all.
Their breakfast buffet is very nice and extensive and should have something for everyone but their coffee machines charge you for better coffees. the coffees at this hotel are 4-6€!
TVs in their rooms have their remotes set to a certain volume. We don’t have hearing problems but can't hear it at all, and especially if the AC is on. Talking about the AC, temps can’t get below 23C/73F. Perhaps that's limited/preset as well!?
Nice views if not facing construction site/noise.
If you're expecting good service and getting what you paid for; book elsewhere; This ain't the place you'll get what you paid for.