My first day at this hotel was awful i had a room which had one 1 bed yet i asked for a family room, 3 people were staying there, i asled the staff to put another bed there yet they were having a discussion amongs themselves about a bed were it may have gone as asking me am i sure its not in the room i dont think i would miss seeing a single bed , yet im stood there wondering what is going on, i finally get my bed after 1 hour i got my bed then the wardrobe door was almost coming off the handy man took 1 hour to fix it, even he said i dont knw how to do this, the whole place need doing up the food was awful. I asked the staff member for a refund, asked me why, i had informed him taht i wasn't happy with the place he also said to me i dont blame you i woudnt cime here myself. That says alot coming from a staff member, the manager was horrible, looks can be deceiving with what it looks like on expedia then what it looks like when you get there, i wouldnt recommend this place to anyone the worst hotel ever..