The Empire Hotel & Spa

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Empire Hotel & Spa

Mountain view
Aerial view
Front of property
Indoor pool, outdoor pool, pool loungers
Double Room

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Gym
  • Bar
  • Pool

Explore the area

Map
Church Walks, Llandudno, Wales, LL30 2HE
  • Llandudno ski slope
    1 min walk
  • Great Orme Tramway
    2 min walk
  • Llandudno North Shore Beach
    3 min walk
  • Anglesey (VLY)
    45 min drive

Room options

Double Room

  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

Llandudno

With a stay at The Empire Hotel & Spa in Llandudno, you'll be by the sea, within a 15-minute drive of Eryri National Park and Llandudno ski slope. .This spa hotel is 0.1 mi (0.1 km) from Great Orme Tramway and 0.2 mi (0.3 km) from Seilo Welsh Calvinistic Methodist Chapel.

What's nearby

  • Great Orme Tramway - 2 min walk
  • Promenade - 4 min walk
  • Llandudno Pier - 4 min walk
  • Great Orme Country Park - 13 min walk
  • Venue Cymru - 19 min walk

Getting around

  • Llandudno Station - 12 min walk
  • Manchester Airport (MAN) - 79 min drive

Restaurants

  • ‪Llandudno Pier Fish & Chips - ‬4 min walk
  • ‪The Palladium - ‬4 min walk
  • ‪The Cottage Loaf - ‬4 min walk
  • ‪The Loaf - ‬3 min walk
  • ‪Happy Valley - ‬5 min walk

About this property

The Empire Hotel & Spa

Victorian hotel with 2 restaurants and a full-service spa
The Empire Hotel & Spa offers 54 air-conditioned accommodations with DVD players and safes. Beds feature down comforters and premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 32-inch LCD televisions come with digital channels. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include hot stone massages, Swedish massages, facials, and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Make yourself at home in one of the 54 air-conditioned rooms featuring refrigerators and DVD players. Your bed comes with down comforters and premium bedding. 32-inch LCD televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have complimentary toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an outdoor pool, and an indoor pool.
Grab a bite at Watkins, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary full breakfast is included.
The front desk is staffed during limited hours. Free self parking is available onsite.
Guests are offered a complimentary full breakfast.
Watkins - This restaurant serves breakfast, lunch, and dinner.
Poolside Restaurant - This restaurant serves lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Free full breakfast
  • 2 restaurants
  • 1 bar
  • Room service available

Restaurants on site

  • Watkins
  • Poolside Restaurant

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • DVD player
  • Indoor pool
  • Outdoor pool
  • Fridge
  • Snack bar/deli

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Porter/bellhop

Business services

  • Computer station

Outdoors

  • Pool sunloungers
  • Terrace

Spa

  • Aromatherapy
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • This property does not have any lifts

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Down duvet
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer

Entertainment

  • 32-inch LCD TV
  • Digital channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Iron/ironing board (on request)
  • Safe

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Empire Hotel Llandudno
Empire Llandudno
The Empire Hotel & Spa Hotel
The Empire Hotel & Spa Llandudno
The Empire Hotel & Spa Hotel Llandudno

The Empire Hotel & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 324 out of 493 reviews" "
Rating 8 - Good. 129 out of 493 reviews" "
Rating 6 - Okay. 35 out of 493 reviews" "
Rating 4 - Poor. 4 out of 493 reviews" "
Rating 2 - Terrible. 1 out of 493 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

john

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
liked: decor,location, bar,indoor pool,views from Room 44. disliked: lack of alternatives to 3 course evening meal, access to swimming pool, quality of breakfast.
Stayed 3 nights in Aug 2024

8/10 Good

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Parking very challenging
Stayed 4 nights in Aug 2024

6/10 Okay

Paula

Stayed 2 nights in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of attentive staff, portraying a friendly manner. Food excellent. Large bar facilities. Convenient for promenade and shops
Stayed 3 nights in Aug 2024

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel - right place with parking
Great classic clean hotel with super friendly staff and great breakfast You don’t need to know anymore .. as it’s all you would need for a short or a longer break
Stayed 2 nights in Aug 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relacing
Staff are incredibly friendly, nothing is too much trouble.
Stayed 3 nights in Aug 2024

8/10 Good

Tim

Liked: Cleanliness, staff & service, room comfort
Great seaside hotel
Excellent hotel close to the beach and walking distance of train station. Pool and spa treatments,extensive lounges. Good all round service and food good. Only facilities criticism is that the gym is too hot to really exercise.
Stayed 4 nights in Jul 2024

10/10 Excellent

Verified traveller

Stayed 2 nights in Jul 2024

10/10 Excellent

Tia

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel . Staff always smiling and very helpful nothing to much trouble. Breakfast was lovely. Lovely sitting area at the back of the hotel . Look forward to going back 😃
Stayed 4 nights in Jul 2024

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous public lounges,wonderful food,outstanding service
Stayed 2 nights in Jul 2024

8/10 Good

Patricia

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Would have ate dinner in resturant, but only seemed to have set 3 courses.
Stayed 3 nights in Jul 2024

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

D

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant a lovely hotel. We keep going back so it must be lovely:)
Stayed 2 nights in Jun 2024

10/10 Excellent

Barry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful building in most convenient location, in fantastic North Wales town.
Stayed 3 nights in Jun 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family hotel, just how it should be.
Superb welcome and check-in process, shown to our room and shown the facilities within. Good breakfast with waiter service for the cooked food. Lovely bar and lounge area, great for after dinner drinks or your nightcap before bed.
Stayed 3 nights in Jun 2024

10/10 Excellent

Julia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing was too much trouble. The staff were engaging, helpful and polite. The hotel is Central and has many great features. What is not to like.
Stayed 2 nights in Jun 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a very enjoyable stay, and will definitely come back. The receptionist Mary was extremely helpful and couldn't do enough to make our stay comfortable. The only slight negative was at breakfast. The toast arrived as soon as we got seated, so was cold when we ate it, and it felt a bit rushed. Maybe leave the toast until people order their cooked breakfast. Otherwise we enjoyed everything about it
Stayed 4 nights in Jun 2024

10/10 Excellent

Helen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully decorated , comfortable lounges cozy bedroom
Stayed 2 nights in May 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
The empire was perfect everything about it also close to all pier ect easy parking rooms clean bed comfy meals excellent already booked for nov would highly recommend
Stayed 2 nights in May 2024

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We haven't stayed at the Empire hotel before but will definitely be back, friendly helpful staff, good service and food, beautiful hotel with pool and spa, pool was lovely
Stayed 4 nights in May 2024

10/10 Excellent

David

All excellent we had a great time brilliant location
Stayed 2 nights in Apr 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great 2 night break
Great family owned hotel. Commanding position at the very top of Mostyn Street. Five mins walk to either the pier or the tramstop for the Great Orme. Food and service all high quality. A real gem of a hotel.
Room number 2.
Stayed 2 nights in Apr 2024

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Empire Hotel is a very relaxing and comfortable place to stay , the breakfast and all food is fantastic and the staff are all superb
Stayed 3 nights in Apr 2024