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Hilton Cardiff

4.5 star property
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hilton Cardiff

Exterior
View from room
Reception
Presidential Suite | View from room
Daily to-go breakfast (GBP 19.95 per person)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Gym
  • 24/7 front desk
  • Room service
  • Breakfast available

Explore the area

Map
Kingsway, Cardiff, Wales, CF10 3HH
  • Cardiff Castle
    ‪3 min walk‬
  • New Theatre
    ‪3 min walk‬
  • St. David's
    ‪3 min walk‬
  • Cardiff (CWL-Cardiff Intl.)
    ‪35 min drive‬

Room options

Room, 1 King Bed

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed, View

  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Family Double Room (Deluxe)

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

Family Double Room, View

  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Presidential Suite

  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Superior Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, View

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Suite, 1 King Bed

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Cardiff Marriott Hotel

Free WiFi
Restaurant
Air conditioning
Gym
4.4 out of 5, Excellent, (1003)
The price is AU$262
for 1 room
includes taxes & fees
14 Feb - 15 Feb
Cardiff Marriott Hotel

About the area

Cardiff

With a stay at Hilton Cardiff, you'll be centrally located in Cardiff, just a 3-minute walk from Cardiff Castle and 6 minutes by foot from Principality Stadium. .This luxury hotel is 0.6 mi (1 km) from Cardiff University and 1.9 mi (3 km) from Cardiff Bay.

What's nearby

  • Cardiff Castle - 3 min walk
  • St. David's - 3 min walk
  • Principality Stadium - 6 min walk
  • Cardiff International Arena - 10 min walk
  • Cardiff University - 12 min walk

Getting around

  • Cardiff Queen Street Station - 9 min walk
  • Cardiff International Airport (CWL) - 35 min drive

Restaurants

  • ‪Owain Glyndwr - ‬3 min walk
  • ‪The Rummer Tavern - ‬2 min walk
  • ‪Burger King - ‬3 min walk
  • ‪Tim Hortons - ‬4 min walk
  • ‪Executive Lounge Hilton - ‬1 min walk

About this property

Hilton Cardiff

Luxury hotel connected to a shopping center in Cardiff City Centre with a health club
Hilton Cardiff offers 197 air-conditioned accommodations with laptop-compatible safes and safes. Flat-screen televisions come with digital channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Cardiff hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.
Make yourself at home in one of the 197 air-conditioned rooms featuring refrigerators and flat-screen televisions. Digital programming provides entertainment, and wired and wireless internet access is available for a surcharge. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.
Be sure to enjoy recreational amenities, including a health club, an indoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Satisfy your appetite for lunch or dinner at Grey Restaurant, a restaurant which specializes in local cuisine, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. To-go breakfasts are available daily from 7 AM to 10 AM for a fee.
Featured amenities include wired internet access (surcharge), a business center, and express check-out. Planning an event in Cardiff? This hotel has 3651 square feet (339 square meters) of space consisting of conference space and 7 meeting rooms.
To-go breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Grey Restaurant - This restaurant specializes in local cuisine and serves lunch and dinner.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Bulgarian, English, French, German, Italian, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 15 per day), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi, Wired Internet (GBP 15 per day)

Parking and public transport

  • Off-site parking within 328 ft (GBP 32.95 per day)

Food and drink

  • To-go breakfast available for a fee daily 7 AM–10 AM: GBP 19.95 per person
  • 1 restaurant
  • 1 bar
  • Free daily reception
  • 24-hour room service

Restaurants on site

  • Grey Restaurant

Things to do

  • Fitness centre
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space (3651 square feet)
  • Meeting rooms - 7

Outdoors

  • Free pool cabanas
  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofing

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 35.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Up to 22 lbs per pet
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 10 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 25 per day
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately GBP 19.95 per person
  • Fee for in-room wireless internet: GBP 15 per day (rates may vary)
  • Fee for in-room wired internet: GBP 15.00 per day (rates may vary)
  • Fee for wired internet in public areas: GBP 15 per day (rates may vary)
  • Nearby parking fee: GBP 32.95 per day (328 ft away)
  • Pet fee: GBP 35.00 per accommodation, per stay
  • Service animals are exempt from fees
  • A late check-out fee will be charged
  • Rollaway bed fee: GBP 25 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cardiff Hilton
Hilton Cardiff
Hilton Hotel Cardiff
Cardiff Hilton Hotel
Cardiff Hilton International
Hilton Cardiff Hotel Cardiff
Hilton Cardiff Wales
Hilton International Cardiff
Hilton Cardiff Hotel
Hilton Cardiff Hotel
Hilton Cardiff Cardiff
Hilton Cardiff Hotel Cardiff

Hilton Cardiff Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 491 out of 1004 reviews" "
Rating 8 - Good. 258 out of 1004 reviews" "
Rating 6 - Okay. 135 out of 1004 reviews" "
Rating 4 - Poor. 86 out of 1004 reviews" "
Rating 2 - Terrible. 34 out of 1004 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and location for families
Great hotel, great location, executive lounge a great base to recharge and refresh. Great staff like Chiara at check in.
Stayed 2 nights in Oct 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Family Accommodation
We travel a lot as a family and i have to admit, this is the best family room that we have stayed in. Modern, stylish, decent size, two queen sized beds, huge tv and functional bathroom.
Stayed 2 nights in Oct 2024

10/10 Excellent

julie

Liked: Cleanliness, staff & service, property conditions & facilities
The only let down over a 2 night stay was that public restrooms in the reception area on both nights were in an awful mess!!

8/10 Good

Sukhdeep

Stayed 1 night in Oct 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Rosie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff are the real stars!
Fantastic. I stayed here for my birthday and to have a few drinks. Fantastic stay, rooms are nice, great views. The service from the staff is probably the best I’ve encountered!
Stayed 1 night in Jul 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern spacious clean room with all facilities needed. Hotel had everything needed to enjoy and relax during our stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Sahil

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, parking available, clean and modern rooms
Stayed 1 night in Sep 2024

10/10 Excellent

Jayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Birthday Treat
Was lovely went for my birthday and had a couple of surprises from the hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We would use here again
Stayed 3 nights in Oct 2024

10/10 Excellent

Patrick, woodburn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hilton underground parking was not connected to the hotel, about a block away and over priced.
Stayed 2 nights in Sep 2024

8/10 Good

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely wkend for my fathers 80th Birthday, very convenient location, great facilities, great service. Excellent sound proofing.
Stayed 2 nights in Sep 2024

2/10 Terrible

Ragini

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a 3 star hotel at best. Pros - 1) Central location 2) Breakfast 3) Size of room and bathroom Cons - 1) Service - Literally have to call the reception and beg them to give you basic amenities like water, coffee, milk etc - No toilet rolls or mugs etc provided when the room is cleaned. You need to call reception for every little thing and continuously remind them. Then there is a chinese whisper game they play with the house keeping, so what you end up getting is anyone's guess. 2) Spoiled fruits at breakfast - while the hot food at breakfast is nice, the cut Fruits are spoiled. The melons had turned acidic and high and it takes forever for them to be replenished. - cutlery is not provided so you need to walk around the restaurant yourself asking for a fresh fork, a knife, a glass etc. - the coffee is undrinkable 3) Wierd client tell - a young girl around 12 was being harassed by a much older man in the jacuzzi. The mother had to intervene by including her older sons. It turned into a very heated screaming match where she and her family were made to feel unsafe. The mother had earlier asked me to accompany her to the jacuzzi as she didn't feel safe entering it with so many men in there. The entire pool area was full of quite intimating looking men. There need to be some security personnel in such areas. The whole experience even as a by stander was scary. In a nut shell - Not the kind of experience you expect at a 4 star hotel like the Hilton. I won't be returning
Stayed 3 nights in Sep 2024

10/10 Excellent

John

Stayed 1 night in Sep 2024

10/10 Excellent

Gary

Not enough tea bags & semi skimmed milk in room. Executive room benefits were not explained while checking in but room was ready when we arrived at 1pm
Stayed 1 night in Sep 2024

10/10 Excellent

Tristan

Liked: Staff & service, amenities
Stayed 1 night in Sep 2024

10/10 Excellent

Stuart

Stayed 1 night in Sep 2024

10/10 Excellent

Natalie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location right by Cardiff castle. Breakfast was delicious. Room was clean.
Stayed 1 night in Sep 2024

4/10 Poor

Luke

Travelled with family
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Corinne

Stayed 2 nights in Sep 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, clean and family friendly.
Stayed 1 night in Sep 2024

10/10 Excellent

Chloe

Stayed 1 night in Sep 2024