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Hampton by Hilton London City

4.0 star property

Photo gallery for Hampton by Hilton London City

Front of property
Room, 1 Queen Bed, Accessible
Restaurant
Hypo-allergenic bedding, in-room safe, desk, soundproofing
Fitness facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping

Explore the area

View map
12-20 Osborn Street, London, England, E1 6TE
  • Place, Brick Lane
    ‪2 min walk‬
  • Place, Tower of London
    ‪12 min walk‬
  • Place, Tower Bridge
    ‪18 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪56 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Bathroom

Room, 1 King Bed

8.8 out of 10
Excellent
(17 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Room, 1 Queen Bed

  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Room, 1 Queen Bed

9.0 out of 10
Wonderful
(57 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Family Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Room, 1 Queen Bed with Sofa bed

9.0 out of 10
Wonderful
(27 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 2 Single Beds

Room, 2 Single Beds

Room, 2 Single Beds

9.2 out of 10
Wonderful
(19 reviews)
  • Sleeps 2
  • 2 Twin Beds

Room with Two Queen Beds

  • Sleeps 4

King Room

  • Sleeps 2

Queen Room

  • Sleeps 2

Twin Room

  • Sleeps 2

Queen Room-Accessible

  • Sleeps 2

Queen Room with Sofa Bed

  • Sleeps 3

Family Queen Room

  • Sleeps 4

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About the area

London

In the heart of London, Hampton by Hilton London City is within a 5-minute drive of Tower of London and Tower Bridge. .This hotel is 1.5 mi (2.5 km) from London Bridge and 2.9 mi (4.7 km) from London Eye.

What's nearby

  • Brick Lane - 2 min walk - 0.2 km
  • Financial District - 3 min walk - 0.3 km
  • Liverpool Street - 9 min walk - 0.8 km
  • Tower of London - 12 min walk - 1.0 km
  • Tower Bridge - 18 min walk - 1.5 km

Getting around

  • Aldgate East Station - 3 min walk
  • Fenchurch Street Station - 12 min walk
  • London City Airport (LCY) - 24 min drive

Restaurants

  • ‪Exmouth Coffee - ‬1 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Pocketsquare Skyline Bar and Terrace - ‬2 min walk
  • ‪The White Hart - ‬2 min walk
  • ‪Grounded - ‬1 min walk

About this property

Hampton by Hilton London City

Hotel with free breakfast, near Tower Bridge
Hampton by Hilton London City offers 129 air-conditioned accommodations with safes and hair dryers. Digital television is provided. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 129 air-conditioned rooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a fireplace in the lobby.
You can enjoy a meal at the restaurant serving the guests of Hampton by Hilton London City, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. A complimentary on-the-go breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
A complimentary on-the-go breakfast is served each morning between 7:00 AM and 10:00 AM.
Onsite venue - restaurant.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • In-room cot
  • In-room refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 6 floors
  • Built in 1997
  • Fireplace in lobby
  • Renovated entire property - May 2023
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in, while all guests must show an official form of photo identification.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Damage and nuisance policy: The hotel reserves the right to charge guests' credit or debit cards for any room damage or missing items as well as for any disturbance or nuisance guests have caused to other hotel guests.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

City Hotel London
Hampton by Hilton London City Hotel
Hampton by Hilton London City London
Hampton by Hilton London City Hotel London

Reviews

Hampton by Hilton London City Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 582 out of 1007 reviews
Rating 8 - Good. 315 out of 1007 reviews
Rating 6 - Okay. 73 out of 1007 reviews
Rating 4 - Poor. 18 out of 1007 reviews
Rating 2 - Terrible. 19 out of 1007 reviews

Reviews

8/10 Good

Neil

Liked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

Michelle, London

Stayed 1 night in Sep 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent value for money

Excellent accommodation, great breakfast and very helpful staff, nothing to complain about.
Stayed 3 nights in Aug 2025

10/10 Excellent

Kayleigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fab

Lovely modern hotel in a good location (right next to the underground). The room was clean and the bed was comfy. Hotel staff were friendly and helpful.
Stayed 1 night in Aug 2025

10/10 Excellent

Peter

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet stay that was accessible to multiple tube stations. The staff were very friendly and the rooms were spacious, clean and modern. Also added bonus of breakfast that had lots of options.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ningwei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel is new and well maintained. it is close to the subway station. the breakfast is good.
Stayed 5 nights in Aug 2025

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable stay.

Arrived early and our room was ready straight away, which was an enormous help. Large, tidy room, with good sized beds. Tea and coffee facilities in the room, large t.v, hairdrier, fridge and iron and ironing board. We went to breakfast at 09:30, and it was extremely busy. I would recommend either going early or after 10am.
Stayed 1 night in Aug 2025

10/10 Excellent

Guoxu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I first arrived, I noticed the bed sheets weren’t completely clean—they had a few small hairs and some dust. However, after requesting a change, the staff quickly replaced them and from then on, the stay was excellent. The location is fantastic, with plenty of shops and restaurants within a five-minute walk, plus a nearby Tube station that made exploring London easy. The breakfast was delicious, and the lobby had a very welcoming atmosphere. Overall, an extremely pleasant and enjoyable stay.
Stayed 6 nights in Aug 2025

10/10 Excellent

Paul

Stayed 6 nights in Aug 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A gem of a find!

From the welcome reception to the attentiveness of checking everything ok, sorting a small issue with the tv and providing extra pillows within 3 mins of request, this was a GREAT hotel find. It's situated right at the Aldgate end of Beick Lane so 3 minute walk to a variety of restaurants in a great atmosphere. The double glazing was great, blocked out all noise. Air conditioning was quiet and effective. TV was HUGE! Room and bathroom were spotless. We were in room 27 on ground floor. Breakfast was great, varied and good quality. Only downside was rudeness of other guests not looking where they were going. The only improvement could be a "one way" direction on the buffet to stop this ignorant behaviour. Overall a great stay and would definitely go back
Stayed 1 night in Aug 2025

8/10 Good

Kate

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Diana

Stayed 1 night in Aug 2025

8/10 Good

Leo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

6/10 Okay

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Ok

Breakfast was good. Hotel room was very small for 3 people.
Stayed 1 night in Aug 2025

8/10 Good

Graham

Travelled with partner
Liked: Cleanliness, staff & service, amenities
No restaurant, breakfast chaotic no organisation everythingis to close together people banging into each other food not hot but good ingredients
Stayed 3 nights in Aug 2025

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel itself was very nice, clean, good service. Immediate area was grungey and dirty, but walking a few blocks away was quite nice
Stayed 7 nights in Aug 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was within walking distance to tube and Tower of London
Stayed 3 nights in Aug 2025

10/10 Excellent

Devendra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service very central location.
Stayed 9 nights in Aug 2025

10/10 Excellent

CHRISTIAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

s

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Bradley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice, the room was on the small side, but very clean. Very busy during breakfast without a lot of seating. Very friendly and helpful staff. Would stay here again.
Stayed 1 night in Aug 2025

10/10 Excellent

Chris

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jeanette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel for the price!

Very kind accommodating staff. Clean and well maintained facility. Also a great location on the East side of town.
Stayed 3 nights in Jul 2025

6/10 Okay

Maria del

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was good
Stayed 4 nights in Aug 2025

10/10 Excellent

Micheal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

very good hotel

First class hotel Very good staff Very clean So I'm looking into booking here in September
Stayed 1 night in May 2025