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Hampton by Hilton London City

4.0 star property

Photo gallery for Hampton by Hilton London City

Front of property
Restaurant
Fitness facility
Hypo-allergenic bedding, in-room safe, desk, soundproofing
Room, 1 Queen Bed, Accessible

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Housekeeping

Explore the area

View map
12-20 Osborn Street, London, England, E1 6TE
  • Tower of London
    ‪12 min walk‬
  • Tower Bridge
    ‪18 min walk‬
  • London Bridge
    ‪4 min drive‬
  • London (LHR-Heathrow)
    ‪43 min drive‬

Room options

View all photos for Room, 2 Single Beds

Room, 2 Single Beds

Room, 2 Single Beds

9.2 out of 10
Wonderful
(14 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Room, 1 Queen Bed with Sofa bed

9.0 out of 10
Wonderful
(26 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Family Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Room, 1 Queen Bed

  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Room, 1 Queen Bed

9.0 out of 10
Wonderful
(55 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Bathroom

Room, 1 King Bed

8.8 out of 10
Excellent
(16 reviews)
  • Sleeps 2
  • 1 King Bed

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About the area

London

In the heart of London, Hampton by Hilton London City is within a 5-minute drive of Tower of London and Tower Bridge. .This eco-certified hotel is 1.5 mi (2.5 km) from London Bridge and 2.9 mi (4.7 km) from London Eye.

What's nearby

  • Tower of London - 12 min walk - 1.0 km
  • Tower Bridge - 18 min walk - 1.5 km
  • London Bridge - 4 min drive - 2.0 km
  • London Eye - 8 min drive - 4.2 km
  • Big Ben - 10 min drive - 4.9 km

Getting around

  • Aldgate East Station - 3 min walk
  • Fenchurch Street Station - 12 min walk
  • London City Airport (LCY) - 24 min drive

Restaurants

  • ‪The White Hart - ‬2 min walk
  • ‪Exmouth Coffee - ‬1 min walk
  • ‪Zoom East Kitchen & Bar - ‬3 min walk
  • ‪Efes - ‬1 min walk
  • ‪Grounded - ‬1 min walk

About this property

Hampton by Hilton London City

Eco-certified hotel with free breakfast and a 24-hour fitness center
Hampton by Hilton London City offers 129 air-conditioned accommodations with safes and hair dryers. Digital television is provided. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 129 air-conditioned rooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a fireplace in the lobby.
You can enjoy a meal at the restaurant serving the guests of Hampton by Hilton London City, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. A complimentary on-the-go breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
A complimentary on-the-go breakfast is served each morning between 7:00 AM and 10:00 AM.
Onsite venue - restaurant.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • In-room cot
  • In-room refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 6 floors
  • Built in 1997
  • Fireplace in lobby
  • Renovated entire property - May 2023
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in, while all guests must show an official form of photo identification.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Damage and nuisance policy: The hotel reserves the right to charge guests' credit or debit cards for any room damage or missing items as well as for any disturbance or nuisance guests have caused to other hotel guests.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

City Hotel London
Hampton by Hilton London City Hotel
Hampton by Hilton London City London
Hampton by Hilton London City Hotel London

Hampton by Hilton London City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 568 out of 1011 reviews
Rating 8 - Good. 333 out of 1011 reviews
Rating 6 - Okay. 72 out of 1011 reviews
Rating 4 - Poor. 19 out of 1011 reviews
Rating 2 - Terrible. 19 out of 1011 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Shikhar

Stayed 4 nights in Jun 2025

10/10 Excellent

Ewurama

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Wai Sum

Liked: Cleanliness, property conditions & facilities, room comfort
Good location, quiet room, check-in by friendly staff and received welcoming messages from Parth and Roham. Everything was great on the first day but the housekeepers ruined it on the next day. Two cleaners consistently knocked on my door before 9am then woke me up. Can’t hear whey said so I opened the door a bit, one the cleaners pointed at her watch. I believed they want to clean the room. I only stay one night and the check-out time is 11am. I feel like they were pushing me to leave the room.
Stayed 1 night in Jun 2025

8/10 Good

Jamie

Liked: Staff & service, room comfort

Good but basic

Very pretty yet basic room! Some marks on wall but other than that very presentable.
Stayed 2 nights in Jun 2025

10/10 Excellent

lesley

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good services and very helpfull. staff ashaa and dhawal are very nice and helpfull, they are very kind person. we enjoy the stay. thankyou.
Stayed 1 night in Jun 2025

4/10 Poor

Gary

Business traveller
Disliked: Amenities
Basement room. No phone signal and no internet connection. Expensive for such a budget level offer
Stayed 1 night in Jun 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Stayed 2 nights in Jun 2025

10/10 Excellent

Suzanne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel everything you need with lovely rooms very clean nice breakfast and every member of staff we spoke to always had a smile.
Stayed 2 nights in Jun 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
really good service specially Junaid who brought us breakfast earlier than scheduled time as we had to leave
Stayed 3 nights in May 2025

10/10 Excellent

Langly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Morning desk lady was very courteous. Able to speak English
Stayed 5 nights in May 2025

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff is so friendly and willing to resolve any requirement. The room was amazing, clean and it had everything needed. The breakfast had variety of food. We definitely would come back.
Stayed 4 nights in May 2025

10/10 Excellent

Buddy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself is in good condition. Very quiet rooms. Staff very friendly and accommodating. Hot breakfast is outstanding! The area around the hotel LOOKS kind of sketchy. Graffiti and litter around the area. However, I had absolutely no problems with anybody around there. Not nearly as bad as I first expected just seeing the area. We felt very secure in the hotel. You need your room key to enter the hotel and to get through locked doors inside, and used your room key to use the elevator. My wife and I walked all around the area and no problems at all. Looks can be deceiving! I would definitely stay there again now that I saw there was really nothing to worry about.
Stayed 4 nights in May 2025

6/10 Okay

Neil

Stayed 1 night in May 2025

8/10 Good

Russell

Stayed 1 night in May 2025

10/10 Excellent

Ian, Hastings

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
There was nothing to complain. Spacious, clean and comfortable. All the comforts of home.
Stayed 1 night in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

Really good value , breakfast choice really good Spotlessly clean & staff friendly Good location close to Brick lane with amazing choice of places to eat
Stayed 1 night in May 2025

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very helpful with train and subway travel. They booked a cab to get us to the right station and helped us book the tickets
Stayed 2 nights in May 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Loved modern hotel in excellent location, breakfast was also great
Stayed 1 night in May 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient area for our needs
Stayed 3 nights in May 2025

10/10 Excellent

Arnelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in May 2025

8/10 Good

Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

Angele

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in May 2025

6/10 Okay

ANDREW

Liked: Cleanliness, staff & service
Average city hotel Not a great location
Stayed 1 night in May 2025