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Hampton by Hilton London City

4.0 star property

Photo gallery for Hampton by Hilton London City

Lobby
Fitness facility
Reception
Front of property
Room, 1 Queen Bed with Sofa bed | Bathroom shower

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

View map
12-20 Osborn Street, London, England, E1 6TE
  • Place, Brick Lane
    ‪2 min walk‬
  • Place, Tower of London
    ‪12 min walk‬
  • Place, Tower Bridge
    ‪18 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪76 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

8.8 out of 10
Excellent
(19 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Room, 1 Queen Bed

9.0 out of 10
Wonderful
(62 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Family Room, 1 Queen Bed

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed with Sofa bed

Room, 1 Queen Bed with Sofa bed

Room, 1 Queen Bed with Sofa bed

9.0 out of 10
Wonderful
(30 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 2 Single Beds

Room, 2 Single Beds

Room, 2 Single Beds

9.2 out of 10
Wonderful
(19 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Room with Two Queen Beds

  • Sleeps 4

King Room

  • Sleeps 2

Queen Room

  • Sleeps 2

Twin Room

  • Sleeps 2

Queen Room-Accessible

  • Sleeps 2

Queen Room with Sofa Bed

  • Sleeps 3

Family Queen Room

  • Sleeps 4

Superior Queen Room

  • Sleeps 2

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About the area

London

In the heart of London, Hampton by Hilton London City is within a 5-minute drive of Tower of London and Tower Bridge. .This hotel is 1.5 mi (2.5 km) from London Bridge and 2.9 mi (4.7 km) from London Eye.

What's nearby

  • Brick Lane - 2 min walk - 0.2 km
  • Financial District - 3 min walk - 0.3 km
  • Liverpool Street - 9 min walk - 0.8 km
  • Tower of London - 12 min walk - 1.0 km
  • Tower Bridge - 18 min walk - 1.5 km

Getting around

  • Aldgate East Station - 3 min walk
  • Fenchurch Street Station - 12 min walk
  • London City Airport (LCY) - 24 min drive

Restaurants

  • ‪Exmouth Coffee - ‬1 min walk
  • ‪Burger King - ‬2 min walk
  • ‪Pocketsquare Skyline Bar and Terrace - ‬2 min walk
  • ‪The Castle - ‬3 min walk
  • ‪The White Hart - ‬2 min walk

About this property

Hampton by Hilton London City

Hampton by Hilton London City offers 129 air-conditioned accommodations with safes and hair dryers. Digital television is provided. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 129 air-conditioned rooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a fireplace in the lobby.
You can enjoy a meal at the restaurant serving the guests of Hampton by Hilton London City, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. A complimentary on-the-go breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
A complimentary on-the-go breakfast is served each morning between 7:00 AM and 10:00 AM.
Onsite venue - restaurant.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • In-room cot
  • In-room refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 6 floors
  • Built in 1997
  • Fireplace in lobby
  • Renovated entire property - May 2023
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in, while all guests must show an official form of photo identification.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Damage and nuisance policy: The hotel reserves the right to charge guests' credit or debit cards for any room damage or missing items as well as for any disturbance or nuisance guests have caused to other hotel guests.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

City Hotel London
Hampton by Hilton London City Hotel
Hampton by Hilton London City London
Hampton by Hilton London City Hotel London

Hampton by Hilton London City Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 587 out of 1002 reviews
Rating 8 - Good. 299 out of 1002 reviews
Rating 6 - Okay. 74 out of 1002 reviews
Rating 4 - Poor. 21 out of 1002 reviews
Rating 2 - Terrible. 21 out of 1002 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

6/10 Okay

Latiena

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The rooms were very small. I asked for an upgrade and the staff said there wasn’t one available .The refrigerator wasn’t working, I reported it. Maintenance said it was fine to use and my food spilled.
Stayed 6 nights in Dec 2025

2/10 Terrible

Anthony

Travelled with family
Liked: Cleanliness
My sons sofa bed had a split matress so he kept splitting and he ended with his legs in between the slats. The matress on the queens bed was lumpy and squeaky.
Stayed 3 nights in Dec 2025

10/10 Excellent

Kathy, seattle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean space
Stayed 3 nights in Jan 2026

10/10 Excellent

jamie

Liked: Cleanliness, staff & service, amenities
The staff was friendly the rooms were comfortable and clean and the breakfast provided a very big variety. We would stay again
Stayed 3 nights in Dec 2025

10/10 Excellent

nedim

Stayed 2 nights in Dec 2025

10/10 Excellent

Akram

Stayed 1 night in Dec 2025

10/10 Excellent

HUMPHREY

Stayed 2 nights in Dec 2025

10/10 Excellent

Mr Randall

Liked: Cleanliness, staff & service, property conditions & facilities
Room was spotlesly clean, shower was huge, bed was comfortable, TV was massive. Great choice for the complimentary breakfast. All of the staff members with whom I interacted were a delight. Faultlessly helpful, and cheerful.
Stayed 1 night in Dec 2025

10/10 Excellent

Josh

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Staff are friendly and well trained. Quality is good for the breakfast. Air conditioning is very comfortable.
Stayed 3 nights in Dec 2025

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, amenities
Great hotel
Stayed 2 nights in Nov 2025

10/10 Excellent

Edward

Stayed 4 nights in Dec 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great room, comfortable stay, plenty of stores and places to eat nearby
Stayed 1 night in Nov 2025

10/10 Excellent

Doel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel have a very good location near a train station. Breakfast is good and the staff was courteous with us.
Stayed 3 nights in Nov 2025

10/10 Excellent

Todd

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful room and staff
Stayed 8 nights in Nov 2025

6/10 Okay

YOHANDRA

Stayed 4 nights in Sep 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room and furnishings and public areas easy on the eye and relaxing Excellent staff though my partner felt was service a bit too deferential Very impressed by Hampton Hilton
Stayed 1 night in Nov 2025

10/10 Excellent

Geoffrey

Travelled with group
Liked: Cleanliness, staff & service, amenities
Hotel was very nice and clean. Prompt service with a minor TV problem
Stayed 1 night in Nov 2025

10/10 Excellent

Katie

Stayed 1 night in Nov 2025

10/10 Excellent

Iris

Travelled with group
Liked: Cleanliness, staff & service, amenities
I really enjoyed my stay at Hampton by Hilton London City. The room was spotless and the bathroom bright and clean. The shower was excellent. I also like the toiletries which were without chemicals. Breakfast was a great buffet and very nice staff. Haris one of the staff was very kind and smiley and offered great service. The only thing I'd add was the TV didn't operate on my 2nd day which was odd and I couldn't get an answer from reception when I called (but it was 10pm when I'd got back). Other than that it was perfect. A very quiet room even though it was close to the lift I didn't hear anything.
Stayed 2 nights in Nov 2025

4/10 Poor

Chris

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities
Stayed 1 night in Nov 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall, great stay and hotel. Breakfast was quality food but too crowded. Super clean and regular cleaning of rooms.
Stayed 7 nights in Nov 2025

2/10 Terrible

Perry

Stayed 1 night in Nov 2025

10/10 Excellent

ELIZABETH

Liked: Cleanliness, staff & service, amenities
The whole experience was great. Lovely clean room, ver friendly, helpful staff. Breakfast although busy , had everything and more you needed. Haris the chap that cleaned n cleared our breakfast table was so nice and friendly. Great stay.
Stayed 1 night in Nov 2025

10/10 Excellent

Robert

Stayed 2 nights in Nov 2025

10/10 Excellent

Noor

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was lovely, very spacious shower. The location is great too and the breakfast was great. Will absolutely come back!
Stayed 3 nights in Nov 2025