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Best Western London Heathrow Ariel Hotel

4.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western London Heathrow Ariel Hotel

Front of property
Daily buffet breakfast (GBP 15.95 per person)
Lobby sitting area
Executive Room, 1 Double Bed, Non Smoking
Bar (on property)

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Parking available
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
118 Bath Road, Hayes, England, UB3 5AJ
  • Airport Bowl
    ‪2 min walk‬
  • London Motor Museum
    ‪4 min drive‬
  • Stockley Park
    ‪6 min drive‬
  • London (LHR-Heathrow)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

7.8 out of 10
Good
(28 reviews)
  • 23.1 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking

7.8 out of 10
Good
(8 reviews)
  • 20.14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Desk, laptop workspace, soundproofing, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(101 reviews)
  • 23.1 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking

8.4 out of 10
Very good
(86 reviews)
  • 13.5 sq m
  • Sleeps 1
  • 1 Twin Bed

Similar properties

Exterior

ibis London Heathrow Airport

Pet-friendly
Free WiFi
Restaurant
Breakfast available
3.9 out of 5, Good, (2327)
ibis London Heathrow Airport

About the area

Hayes

With a stay at Best Western London Heathrow Ariel Hotel in Hayes (Heathrow Villages), you'll be within a 15-minute drive of Twickenham Stadium and Windsor Castle. .This hotel is 10.1 mi (16.3 km) from Wembley Stadium and 10.5 mi (16.9 km) from Kensington High Street.

What's nearby

  • Airport Bowl - 2 min walk
  • Stockley Park - 6 min drive
  • Brunel University - 9 min drive
  • Royal Botanic Gardens, Kew - 12 min drive
  • Twickenham Stadium - 13 min drive

Getting around

  • Hayes & Harlington Station - 4 min drive
  • Hatton Cross Underground Station - 4 min drive
  • Heathrow Airport (LHR) - 10 min drive

Restaurants

  • ‪Caffè Nero - ‬9 min drive
  • ‪United Club - ‬10 min drive
  • ‪Steak & Lobster - ‬7 min walk
  • ‪Bijou Bar - ‬7 min walk
  • ‪The Pheasant - ‬12 min walk

About this property

Best Western London Heathrow Ariel Hotel

Hayes hotel in Heathrow Villages with a 24-hour front desk and a restaurant
Best Western London Heathrow Ariel Hotel offers 184 air-conditioned accommodations with hair dryers and irons/ironing boards. Flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Make yourself at home in one of the 184 air-conditioned rooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and electric kettles.
Make use of convenient amenities such as complimentary wireless internet access, a banquet hall, and a vending machine.
Satisfy your appetite for lunch or dinner at The Junction Restaurant, a restaurant which specializes in international cuisine, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Planning an event in Hayes? This hotel has 355 square feet (33 square meters) of space consisting of a conference center and a meeting room. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM.
The Junction Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

Arabic, English, Hindi, Polish, Portuguese, Romanian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (GBP 16 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:30 AM on weekends: GBP 15.95 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • The Junction Restaurant

Family friendly

  • Free cots/infant beds
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff

Business services

  • Business centre
  • Conference centre (355 square feet of space)
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Flat-screen TV
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 15.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 15.95 per person
  • Self parking fee: GBP 16 per night
  • Rollaway bed fee: GBP 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ariel Holiday Inn
Ariel Holiday Inn Heathrow
Heathrow Ariel Holiday Inn
Heathrow Holiday Inn Ariel
Holiday Inn Ariel
Holiday Inn Ariel Heathrow
Holiday Inn Ariel Hotel
Holiday Inn Ariel Hotel Heathrow
Holiday Inn Heathrow Ariel
Hayes Holiday Inn
Holiday Inn London - Heathrow Ariel Hotel Hayes
Holiday Inn London Heathrow Ariel Hotel Hayes
Holiday Inn London Heathrow Ariel Hotel
Holiday Inn London Heathrow Ariel Hayes
Holiday Inn London Heathrow Ariel
Holiday Inn Hayes
Holiday Inn London - Heathrow Ariel Hayes, UK - Greater London
Best London Heathrow Ariel
Holiday Inn London Heathrow Ariel
Best Western London Heathrow Ariel Hotel Hotel
Best Western London Heathrow Ariel Hotel Hayes
Best Western London Heathrow Ariel Hotel Hotel Hayes

Best Western London Heathrow Ariel Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 496 out of 1392 reviews" "
Rating 8 - Good. 438 out of 1392 reviews" "
Rating 6 - Okay. 233 out of 1392 reviews" "
Rating 4 - Poor. 114 out of 1392 reviews" "
Rating 2 - Terrible. 111 out of 1392 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

John, Roleystone

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location close to the airport, just right for an overnight stay after a long flight before I pick up my hire car tomorrow. Property is old and dated with a few minor maintenance issues. Bar and restaurant are nice and relaxing. Food and menu are good
Stayed 1 night in Oct 2024

10/10 Excellent

roshini

Stayed 1 night in Sep 2024

6/10 Okay

Chris

Liked: Cleanliness, property conditions & facilities
…
Stayed 1 night in Oct 2024

10/10 Excellent

Akindolire

Stayed 1 night in Sep 2024

4/10 Poor

Christian

Disliked: Staff & service, property conditions & facilities
Awful. NO AC. No airport shuttle. Little to do in the area. Outdated rooms and common areas. Overall negative experience.
Stayed 1 night in Oct 2024

2/10 Terrible

Saeed

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Shocked!
Stayed 1 night in Oct 2024

8/10 Good

Otniel Ioan, Indianapolis

Liked: Cleanliness, staff & service
OK for travel
Stayed 1 night in Sep 2024

4/10 Poor

Agafya

Disliked: Property conditions & facilities
The only good thing about this hotel is the location, 15 minutes drive to the airport. The lobby looked fine, but the room was horrible. Nasty bathtub, couldn't get hot water to warm up in the shower. Most of the appliances worked poorly. Do not recommend
Stayed 1 night in Oct 2024

2/10 Terrible

Ahmed

Disliked: Cleanliness, staff & service, property conditions & facilities
Poor management
Stayed 1 night in Oct 2024

2/10 Terrible

Yevgeniya

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Carpet smelled of pissed and was stained, walls strained. Room reeked and it was hard to sleep. Also sounded like you were on the ramp where the planes take off. Super loud.
Stayed 1 night in Oct 2024

10/10 Excellent

Nora, Chula Vista

Liked: Cleanliness, staff & service, property conditions & facilities
Closed to the airport
Stayed 1 night in Oct 2024

6/10 Okay

Sandra Diane

Stayed 1 night in Sep 2024

10/10 Excellent

A C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Stay!!
It was great. Erika at the front desk was an amazing help. Thank you for everything…
Stayed 1 night in Oct 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay close to the airport. Always have a good night sleep. Lovely and clean too. Staff are great. Best price.
Stayed 1 night in Oct 2024

10/10 Excellent

Calvin

Stayed 1 night in Sep 2024

10/10 Excellent

Malvinder Singh

Stayed 1 night in Oct 2024

4/10 Poor

SHANAZ

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Front desk staff were useless. The room was small and had deficiencies - phone did not work so had to go downstairs to reception every time I needed something. Air conditioner did not work - we were hot all night. Other than McDonald's, nothing available within walking distance. Reception told us we could book a their own shuttle to Terminal 4. When the driver arrived, he said he does not shuttle anyone to Terminal 4 as it is to far. So we had to get other transportation and paid 25 pounds!!! Reception staff were no where to be found. My husband forgot his ID in the room. We called the hotel from the airport and no one answered the phone! What a crappy place. Luckily we were there for one night only. Oh and the hotels shuttle from the airport drops you at the hotel next door so unless you ask a driver, you'll be stuck waiting.
Stayed 1 night in Oct 2024

8/10 Good

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were there for a brief stopover. Facilities and location were good. However, the hotel's shuttle charged gbp25. for a ride less than 1 mile! it took 5 mins! that price was way too high. that wa
Stayed 1 night in Oct 2024

8/10 Good

Sean

Stayed 1 night in Aug 2024

10/10 Excellent

edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ok
basic room, reasonable price especially for london. excellent breakfast good service.
Stayed 2 nights in Aug 2024

8/10 Good

waqas, Calgary

Liked: Cleanliness, staff & service, amenities
Rooms are little outdated but overall good place to stay for a night, close to airport
Stayed 1 night in Oct 2024

10/10 Excellent

YUNXIA

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 1 night in Oct 2024

8/10 Good

Mo, Smyrna

Liked: Cleanliness, staff & service, property conditions & facilities
Like all American brand hotels, Best Western at LHR is among the best. However, there are a few places that could be improved: (1) The shuttle service from the airport terminal should be free (or at least let people know) and properly scheduled such as waiting location or schedule and (2) hotel is near a trail/train track(s). Some rooms are noisy. So if you are picky about qietness, you should be notified ahead of time.But after all, this is among the best hotels.
Stayed 1 night in Oct 2024

8/10 Good

Daniel

Travelled with partner
Liked: Amenities
The fellow at the desk was very helpful finding an adaptor for us after our arrival from CANADA. He was kind and confident
Stayed 1 night in Oct 2024

10/10 Excellent

Christiane

Liked: Cleanliness
Stayed 1 night in Oct 2024