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Best Western Heathrow Ariel T2, 3, 4

4.0 star property

Photo gallery for Best Western Heathrow Ariel T2, 3, 4

Breakfast, lunch, dinner served; international cuisine
Executive Room, 1 Double Bed, Non Smoking
Front of property
Lobby sitting area
Meeting facility

Reviews

7.6 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View map
118 Bath Road, Hayes, England, UB3 5AJ
  • Place, Airport Bowl
    ‪2 min walk‬
  • Place, Cranford Countryside Park
    ‪18 min walk‬
  • Place, Windsor Castle
    ‪24 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪10 min drive‬

Room options

View all photos for Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(31 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed, Non Smoking

Desk, laptop workspace, soundproofing, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(150 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking

8.4 out of 10
Very good
(130 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

7.6 out of 10
Good
(43 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Standard Room, 1 Double Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Executive Room, 1 Double Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Classic Room, 2 Single Beds, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

1 Double Bed, Non-Smoking, Executive Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Room With Double Bed-Non-Smoking

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room With Double Bed-Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

Standard Room With Single Bed, Non-Smoking

  • Sleeps 1
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds, Non Smoking

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 2 Single Beds, Non Smoking

  • Sleeps 2
  • Free Wi-Fi

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About the area

Hayes

With a stay at Best Western Heathrow Ariel T2, 3, 4 in Hayes (Heathrow Villages), you'll be within a 15-minute drive of Windsor Castle and Royal Botanic Gardens, Kew. .This hotel is 10.1 mi (16.3 km) from Wembley Stadium and 10.5 mi (16.9 km) from Kensington High Street.

What's nearby

  • Airport Bowl - 2 min walk - 0.2 km
  • Cranford Countryside Park - 18 min walk - 1.5 km
  • Windsor Castle - 24 min drive - 22.5 km
  • LEGOLAND® Windsor - 26 min drive - 24.1 km
  • Hampton Court Palace - 36 min drive - 20.1 km

Getting around

  • Hayes & Harlington Station - 4 min drive
  • Hatton Cross Underground Station - 4 min drive
  • Heathrow Airport (LHR) - 10 min drive

Restaurants

  • ‪Caffè Nero - ‬11 min drive
  • ‪Trunk Bar & Restaurant - ‬7 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪Bijou Bar - ‬7 min walk
  • ‪Bar Eleven - ‬12 min walk

About this property

Best Western Heathrow Ariel T2, 3, 4

Best Western Heathrow Ariel T2, 3, 4 offers 184 air-conditioned accommodations with hair dryers and irons/ironing boards. Flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Make yourself at home in one of the 184 air-conditioned rooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and electric kettles.
Make use of convenient amenities such as complimentary wireless internet access, a banquet hall, and a vending machine.
Satisfy your appetite for lunch or dinner at The Junction Restaurant, a restaurant which specializes in international cuisine, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Planning an event in Hayes? This hotel has 355 square feet (33 square meters) of space consisting of a conference center and a meeting room. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
The Junction Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (GBP 15 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 15.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Junction Restaurant

Family friendly

  • In-room cot
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Conference centre (355 square foot of space)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair-accessible parking

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for GBP 15.0 per night

Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 15.95 per person
  • Self parking fee: GBP 15 per night
  • Rollaway bed fee: GBP 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ariel Holiday Inn

Ariel Holiday Inn Heathrow

Heathrow Ariel Holiday Inn

Heathrow Holiday Inn Ariel

Holiday Inn Ariel

Holiday Inn Ariel Heathrow

Holiday Inn Ariel Hotel

Holiday Inn Ariel Hotel Heathrow

Holiday Inn Heathrow Ariel

Hayes Holiday Inn

Holiday Inn London - Heathrow Ariel Hotel Hayes

Holiday Inn London Heathrow Ariel Hotel Hayes

Holiday Inn London Heathrow Ariel Hotel

Holiday Inn London Heathrow Ariel Hayes

Holiday Inn London Heathrow Ariel

Holiday Inn Hayes

Holiday Inn London - Heathrow Ariel Hayes, UK - Greater London

Best London Heathrow Ariel

Holiday Inn London Heathrow Ariel

Best Western London Heathrow Ariel Hotel Hotel

Best Western London Heathrow Ariel Hotel Hayes

Best Western London Heathrow Ariel Hotel Hotel Hayes

Best Western Heathrow Ariel T2, 3, 4 Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 521 out of 1535 reviews
Rating 8 - Good. 470 out of 1535 reviews
Rating 6 - Okay. 285 out of 1535 reviews
Rating 4 - Poor. 148 out of 1535 reviews
Rating 2 - Terrible. 111 out of 1535 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

Reviews

8/10 Good

Priscilla

Liked: Cleanliness, amenities, property conditions & facilities
Yes the room was very clean and organized
Stayed 5 nights in Jan 2026

6/10 Okay

Richard

Business traveller
Disliked: Amenities, property conditions & facilities
Tatty hotel in need of a refurb but good value for the price; advanced request for quiet room sent via Expedia not received but accommodated when I requested at check-in; near the end of the runway so can be a little noisy if 27R being used for departures
Stayed 1 night in Feb 2026

2/10 Terrible

Gary

Stayed 2 nights in Feb 2026

4/10 Poor

Kwaku

Business traveller
Disliked: Cleanliness, property conditions & facilities
Room too small for price. Smelling bathroom and not too pleasant staff. Only one staff was pleasant.
Stayed 2 nights in Feb 2026

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent value
Stayed 1 night in Feb 2026

6/10 Okay

Kristian

Business traveller
Liked: Cleanliness, staff & service
The room was cold and the ac wouldn't work. The shower water was luke warm. The price was ok but £25 to park your car is an outrage.
Stayed 1 night in Feb 2026

8/10 Good

James

Stayed 1 night in Dec 2025

6/10 Okay

Victoria

Liked: Staff & service
Staff are courteous, very pleasant. The first room I was put in was tired looking and in my opinion requires updating. The second room I was moved to was much smaller but modern and clean. Overall I did not find it was the cleanest hotel.
Stayed 3 nights in Jan 2026

4/10 Poor

Erin

This hotel...while conveniently lovated near Heathrow was not very nice. The staff sid something to me about leavibg my TV on but
Stayed 4 nights in Jan 2026

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Close to airport
Stayed 1 night in Oct 2025

6/10 Okay

Betty

Travelled with family
Liked: Cleanliness
Room ok. Staff not helpful.
Stayed 1 night in Dec 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service
Staff were courteous, room was large clean and warm. Don't pay for overnight parking at the terminal outside the hotel doors or you will be overcharged, pay at reception when you check-in.
Stayed 1 night in Jan 2026

10/10 Excellent

Kirra

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and airport shuttle was very helpful
Stayed 1 night in Jan 2026

10/10 Excellent

Peter, Solihull

Stayed 1 night in Jan 2026

6/10 Okay

Lisa

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Hotel is lovely but the price in the bar and restaurant was ridiculous and they added a huge service charge without telling us
Stayed 1 night in Dec 2025

4/10 Poor

Debangshu

Disliked: Amenities, property conditions & facilities
To much noise elevator , sorry to say one of the wast night I spent on that hotel. standard below then “ travel lodge “
Stayed 1 night in Dec 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities
Clean
Stayed 4 nights in Jan 2026

2/10 Terrible

Malcolm

Disliked: Amenities
Room to noisy from the corridor and thr doors banging next door. The restaurant is Indian but only served Halal meat, but not the only one in the area
Stayed 1 night in Jan 2026

6/10 Okay

Judith

Liked: Cleanliness, staff & service
All ok, room small but clean
Stayed 1 night in Jan 2026

8/10 Good

Richard

Stayed 1 night in Dec 2025

10/10 Excellent

LAWRENCE

Stayed 1 night in Jan 2026

4/10 Poor

Emma

Travelled with partner
Liked: Amenities
Our room was very dated and smelled strongly of very old stale cigarettes. It really needs a deep clean.
Stayed 1 night in Jan 2026

8/10 Good

Lesley

Friendly staff
Stayed 1 night in Jan 2026

8/10 Good

Ian

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jan 2026

10/10 Excellent

Thomas

Stayed 1 night in Jan 2026