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Best Western London Heathrow Ariel Hotel

4.0 star property

Photo gallery for Best Western London Heathrow Ariel Hotel

Located in the heart of the city, this hotel offers a convenient urban stay.
Relax in the hotel lobby's central seating area, featuring two armchairs and a round table.
Enjoy a drink at the hotel bar, where a curved counter offers a selection of taps and bottled beverages.
Relax in comfort with a large bed, bedside table, and plush chair.
Conference room with a long table and comfortable seating for meetings.

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Air conditioning
  • Parking available

Explore the area

Map
118 Bath Road, Hayes, England, UB3 5AJ
  • Airport Bowl
    ‪2 min walk‬
  • Stockley Park
    ‪5 min drive‬
  • Twickenham Stadium
    ‪12 min drive‬
  • London (LHR-Heathrow)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

7.8 out of 10
Good
(35 reviews)
  • 23.1 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(12 reviews)
  • 20.14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Desk, laptop workspace, soundproofing, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(116 reviews)
  • 23.1 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking

8.4 out of 10
Very good
(96 reviews)
  • 13.5 sq m
  • Sleeps 1
  • 1 Twin Bed

Similar properties

Relax in a comfortable lounge area with a long sofa, round tables, and a patterned rug.

ibis London Heathrow Airport

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
4.0 out of 5, Very good, (2735)
The price is AU$191
for 1 room
includes taxes & fees
27 July - 28 July
ibis London Heathrow Airport

About the area

Hayes

With a stay at Best Western London Heathrow Ariel Hotel in Hayes (Heathrow Villages), you'll be within a 15-minute drive of Windsor Castle and Royal Botanic Gardens, Kew. .This hotel is 8 mi (12.8 km) from Hampton Court Palace and 10.1 mi (16.3 km) from Wembley Stadium.

What's nearby

  • Airport Bowl - 2 min walk - 0.2 km
  • Stockley Park - 5 min drive - 4.7 km
  • Brunel University - 8 min drive - 7.8 km
  • Twickenham Stadium - 12 min drive - 8.0 km
  • Hampton Court Palace - 19 min drive - 13.5 km

Getting around

  • Hayes & Harlington Station - 4 min drive
  • Hatton Cross Underground Station - 4 min drive
  • Heathrow Airport (LHR) - 10 min drive

Restaurants

  • ‪Caffè Nero - ‬9 min drive
  • ‪United Club - ‬10 min drive
  • ‪Steak & Lobster - ‬7 min walk
  • ‪Bijou Bar - ‬7 min walk
  • ‪The Pheasant - ‬12 min walk

About this property

Best Western London Heathrow Ariel Hotel

Hotel in Hayes with a 24-hour front desk and a restaurant
Best Western London Heathrow Ariel Hotel offers 184 air-conditioned accommodations with hair dryers and irons/ironing boards. Flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Make yourself at home in one of the 184 air-conditioned rooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and electric kettles.
Make use of convenient amenities such as complimentary wireless internet access, a banquet hall, and a vending machine.
Satisfy your appetite for lunch or dinner at The Junction Restaurant, a restaurant which specializes in international cuisine, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and a meeting room. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
The Junction Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

Arabic, English, Hindi, Polish, Portuguese, Romanian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (GBP 16 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 15.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Junction Restaurant

Family friendly

  • Free cot
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Conference centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair-accessible parking

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 15.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 15.95 per person
  • Self parking fee: GBP 16 per night
  • Rollaway bed fee: GBP 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ariel Holiday Inn
Ariel Holiday Inn Heathrow
Heathrow Ariel Holiday Inn
Heathrow Holiday Inn Ariel
Holiday Inn Ariel
Holiday Inn Ariel Heathrow
Holiday Inn Ariel Hotel
Holiday Inn Ariel Hotel Heathrow
Holiday Inn Heathrow Ariel
Hayes Holiday Inn
Holiday Inn London - Heathrow Ariel Hotel Hayes
Holiday Inn London Heathrow Ariel Hotel Hayes
Holiday Inn London Heathrow Ariel Hotel
Holiday Inn London Heathrow Ariel Hayes
Holiday Inn London Heathrow Ariel
Holiday Inn Hayes
Holiday Inn London - Heathrow Ariel Hayes, UK - Greater London
Best London Heathrow Ariel
Holiday Inn London Heathrow Ariel
Best Western London Heathrow Ariel Hotel Hotel
Best Western London Heathrow Ariel Hotel Hayes
Best Western London Heathrow Ariel Hotel Hotel Hayes

Best Western London Heathrow Ariel Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 465 out of 1372 reviews
Rating 8 - Good. 433 out of 1372 reviews
Rating 6 - Okay. 250 out of 1372 reviews
Rating 4 - Poor. 119 out of 1372 reviews
Rating 2 - Terrible. 105 out of 1372 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Xavier

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff
Stayed 3 nights in Apr 2025

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, amenities
We booked a shuttle,it was confirmed but it wasn’t there.
Stayed 1 night in Apr 2025

4/10 Poor

Joanna

Travelled with partner
Disliked: Staff & service, property conditions & facilities
The hotel was really old, the curtains did not function and the whole aesthetic seemed outdated. We had to take our key cards back to the reception as they were not working. The staff seemed unhappy to be working there.
Stayed 1 night in Apr 2025

10/10 Excellent

Edward

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good reception. Friendly staff. Phone in room not working
Stayed 1 night in Apr 2025

6/10 Okay

Julin Fernando

Liked: Cleanliness, amenities
Disliked: Staff & service
Visitors not allowed to come to the room! Not very good
Stayed 1 night in Mar 2025

8/10 Good

K

Travelled with group
Liked: Staff & service, room comfort

I would use again

Loved the location. Excellent local bus routes putside the hotel. Staff uber friendly and helpful. Food nice in the restsurant. Recommend the Indian food. Main gripe was the condition of the hotel. Slightly weather beaten and the cleanliness on the doors and handles was below my expectations. Toilet snd dhower spotless.
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found a room to be a bit noisy with lots of aircraft noise and a taxi stand. Parking lot was filthy.
Stayed 1 night in Mar 2025

6/10 Okay

martin

Business traveller
Disliked: Cleanliness, room comfort

Poor hotel stay

Poor room space more like a prison cell room Bath room taps broken na loose spinning round Door seals mouldy and in need for replacement Additional charges added to food un aware of and informed that’s right even though says discretionary
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

An oldie but a goodie!

The room was a bit tired but the lobby area and restaurant were much better. The breakfast was more than adequate with a large selection freshly prepared. This made up for the downfall in the presentation of the room. I almost forgot, even being right on a very busy road and aircraft landing behind that we heeard no noise. So very quiet.
Stayed 1 night in Mar 2025

8/10 Good

Shafia

Liked: Cleanliness, property conditions & facilities
I ran out of tea as wasn't replenished on the second day
Stayed 2 nights in Mar 2025

8/10 Good

landon

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT STAFF.
Stayed 1 night in Mar 2025

8/10 Good

philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient. Good facilities
Stayed 1 night in Mar 2025

8/10 Good

Ric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and close.
Stayed 1 night in Mar 2025

6/10 Okay

Karen

Stayed 1 night in Mar 2025

6/10 Okay

Lee

Stayed 2 nights in Mar 2025

4/10 Poor

Steven

Disliked: Staff & service, amenities, property conditions & facilities
No surrounding businesses, no surrounding restaurants, very little english speaking... Very small room. For the money, there are MANY nicer small lodges just a little farther up the road!
Stayed 1 night in Mar 2025

8/10 Good

Jojie

Business traveller
Liked: Staff & service, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Charles

Stayed 1 night in Mar 2025

8/10 Good

Ciaran

Liked: Cleanliness
Stayed 1 night in Mar 2025

8/10 Good

Remo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Speaking of value for money, around, first: Not too bad. However, I was there during the Heathrow closure disaster. Luckily, I booked early morning via Expedia and got a good price. 67 pounds Breakfast and an 18 pounds value dinner, at al tigether below 100 pouns. Staff was exceptionally friendly, and I got my room before usual check in time and a breakfast this very day *and a good breakfast, nice coffee too), instead next day (had to leave there at 4.45am). They even extended breakfast time due to demand! Room was clean, comfortable, had a cettle with a choice of tea and coffee. Other, later guest's were not that lucky, as prices per night and room went up within a few morning hours to even 650 pounds! Not blaming staff there however. My overall rating: Would stay there again. Taxi to and from Terminal 5, around 26 pounds. Acceptable. Altogether: Friendly and clean hotel!
Stayed 1 night in Mar 2025

10/10 Excellent

Geoffrey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional Service

I was very impressed with the service and registration, having never stayed there before. I am a Platinum Best Western member, but I was kindly given a free upgrade to an executive room. I am disabled and will go through my 15th knee surgery next month, so this was very beneficial for me. Thank you.
Stayed 1 night in Mar 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and comfortable

Clean and comfortable. Lovely staff, good restaurant onsite.
Stayed 4 nights in Feb 2025

10/10 Excellent

Ellie

Stayed 3 nights in Mar 2025

6/10 Okay

Sean

Stayed 1 night in Mar 2025

10/10 Excellent

Lisa

Liked: Cleanliness, property conditions & facilities
Clean rooms are small though
Stayed 3 nights in Feb 2025