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Best Western London Heathrow Ariel Hotel

4.0 star property

Photo gallery for Best Western London Heathrow Ariel Hotel

Front of property
Executive Room, 1 Double Bed, Non Smoking
Lobby sitting area
Bar (on property)
Meeting facility

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • Air conditioning
  • Parking available

Explore the area

View map
118 Bath Road, Hayes, England, UB3 5AJ
  • Place, Airport Bowl
    ‪2 min walk‬
  • Place, Cranford Countryside Park
    ‪16 min walk‬
  • Place, Hyde Park
    ‪34 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪10 min drive‬

Room options

View all photos for Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking

7.6 out of 10
Good
(23 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Desk, laptop workspace, soundproofing, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking

7.8 out of 10
Good
(134 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking

8.4 out of 10
Very good
(107 reviews)
  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

7.6 out of 10
Good
(39 reviews)
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

1 Double Bed, Non-Smoking, Executive Room

  • Sleeps 2

View all photos for Standard Room With Double Bed-Non-Smoking

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room With Double Bed-Non-Smoking

  • Sleeps 2

Standard Room With Single Bed, Non-Smoking

  • Sleeps 1

View all photos for Standard Room, 2 Single Beds, Non Smoking

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 2 Single Beds, Non Smoking

  • Sleeps 2

Similar properties

Exterior
ibis London Heathrow Airport
  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
4.0 out of 5, Very good, 2,995 reviews
The price is AU$119
includes taxes & fees
30 Nov - 1 Dec
ibis London Heathrow Airport

About the area

Hayes

With a stay at Best Western London Heathrow Ariel Hotel in Hayes (Heathrow Villages), you'll be within a 15-minute drive of Windsor Castle and Royal Botanic Gardens, Kew. .This hotel is 10.1 mi (16.3 km) from Wembley Stadium and 10.7 mi (17.2 km) from LEGOLAND® Windsor.

What's nearby

  • Airport Bowl - 2 min walk - 0.2 km
  • Cranford Countryside Park - 16 min walk - 1.4 km
  • Windsor Castle - 14 min drive - 17.8 km
  • Wembley Stadium - 33 min drive - 23.4 km
  • Hyde Park - 34 min drive - 24.3 km

Getting around

  • Hayes & Harlington Station - 4 min drive
  • Hatton Cross Underground Station - 4 min drive
  • Heathrow Airport (LHR) - 10 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Bijou Bar - ‬7 min walk
  • ‪Trunk Bar & Restaurant - ‬7 min walk
  • ‪Carluccio's - Marriott Heathrow - ‬4 min walk
  • ‪Steak & Lobster - ‬7 min walk

About this property

Best Western London Heathrow Ariel Hotel

Hotel in Hayes with a 24-hour front desk and a restaurant
Best Western London Heathrow Ariel Hotel offers 184 air-conditioned accommodations with hair dryers and irons/ironing boards. Flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Make yourself at home in one of the 184 air-conditioned rooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and electric kettles.
Make use of convenient amenities such as complimentary wireless internet access, a banquet hall, and a vending machine.
Satisfy your appetite for lunch or dinner at The Junction Restaurant, a restaurant which specializes in international cuisine, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Planning an event in Hayes? This hotel has 355 square feet (33 square meters) of space consisting of a conference center and a meeting room. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
The Junction Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (GBP 16 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 15.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Junction Restaurant

Family friendly

  • In-room cot
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Conference centre (355 square foot of space)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair-accessible parking

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 15.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 15.95 per person
  • Self parking fee: GBP 16 per night
  • Rollaway bed fee: GBP 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ariel Holiday Inn
Ariel Holiday Inn Heathrow
Heathrow Ariel Holiday Inn
Heathrow Holiday Inn Ariel
Holiday Inn Ariel
Holiday Inn Ariel Heathrow
Holiday Inn Ariel Hotel
Holiday Inn Ariel Hotel Heathrow
Holiday Inn Heathrow Ariel
Hayes Holiday Inn
Holiday Inn London - Heathrow Ariel Hotel Hayes
Holiday Inn London Heathrow Ariel Hotel Hayes
Holiday Inn London Heathrow Ariel Hotel
Holiday Inn London Heathrow Ariel Hayes
Holiday Inn London Heathrow Ariel
Holiday Inn Hayes
Holiday Inn London - Heathrow Ariel Hayes, UK - Greater London
Best London Heathrow Ariel
Holiday Inn London Heathrow Ariel
Best Western London Heathrow Ariel Hotel Hotel
Best Western London Heathrow Ariel Hotel Hayes
Best Western London Heathrow Ariel Hotel Hotel Hayes

Best Western London Heathrow Ariel Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 455 out of 1367 reviews
Rating 8 - Good. 436 out of 1367 reviews
Rating 6 - Okay. 246 out of 1367 reviews
Rating 4 - Poor. 124 out of 1367 reviews
Rating 2 - Terrible. 106 out of 1367 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Chuck

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Aug 2025

8/10 Good

Drayton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Empire

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A perfect airport hotel

A perfect airport hotel. I stay at dozens of hotels in London. This is in my top 3. Very convenient and you can even walk to Avis rental car. Staff are amazing. Will stay again
Stayed 1 night in Aug 2025

6/10 Okay

Maganlal

Liked: Cleanliness, staff & service, property conditions & facilities
Overall experience was satisfactory, but left a bad taste, because of one incident that related to parking at the property. Although vehicle was registered, and paid for parking, kept on being charged parking violations!! Hotel was non responsive to resolve issue. Registered DISPUTE with credit card company!!
Stayed 1 night in Jul 2025

8/10 Good

Sharon

Travelled with family
Liked: Cleanliness

Value for money & comfortable

A really nice stay except for being woken up very early by housekeeping entering the room. Scared us both to death as we were still asleep and then couldn’t get back to sleep afterwards. Apart from that everything was good and the breakfast was superb, such choice! Perfect start to the day ahead
Stayed 1 night in Aug 2025

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were fantastic Rooms clean and tidy Bar and restaurant area excellent staff
Stayed 1 night in Aug 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Property conditions & facilities

Poor maintenance

1 elevator was out of service, the other elevator made a grinding noise when the doors were opening and shutting. The shower was constantly leaking and finally gave up the ghost and ran full out soaking my wife. Got the night manager up and he managed to stop the full flow but there was a constant water flow all night. Carpets were stained all around hthe floor we were on
Stayed 1 night in Aug 2025

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Maria

Just sliced bread just one option breakfast.
Stayed 5 nights in Aug 2025

6/10 Okay

James

Liked: Staff & service
Stayed 1 night in Aug 2025

8/10 Good

Amanda

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Erick francois

Liked: Cleanliness, staff & service, property conditions & facilities
Not feeling too safe
Stayed 8 nights in Aug 2025

8/10 Good

Reza danesteh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was ok overall. But building is old , fixtures and fitting need to be updated
Stayed 1 night in Aug 2025

10/10 Excellent

Elizabeth, Oxnard

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Aug 2025

8/10 Good

Erick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it
Stayed 1 night in Aug 2025

8/10 Good

Martha

Stayed 1 night in Aug 2025

8/10 Good

Adesuwa

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were excellent, especially Jose who was polite, welcoming and very helpful. The bedroom was a delight with a comfortable oversized bed. The bathroom felt a little tired in design and condition but was very clean and well kept. Despite proximity to the runway at Heathrow there was no noticeable noise whatsoever. Highly recommended. Very highly recommended when considering the price.
Stayed 1 night in Aug 2025

8/10 Good

Matthew

Business traveller
Liked: Cleanliness, staff & service, room comfort

Good value so close to Heathrow.

Very quick and easy check-in, lobby and restaurant are very nice. A little dated and tired upstairs but not unpleasant. The room was quite small but the bed was comfortable, lots of channels on the TV and the shower worked well. Breakfast was fine, buffet with a lot of options. Only real negatives were an excessive car parking fee and other guests being noisy in the morning, slamming doors and shouting down corridors. You will get woken up before 7am if you stay here.
Stayed 1 night in Aug 2025

8/10 Good

Iris-Mae

Stayed 1 night in Aug 2025

10/10 Excellent

Dendrika

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

8/10 Good

norman p

Liked: Cleanliness, staff & service, property conditions & facilities
Good value for the money
Stayed 1 night in Aug 2025

8/10 Good

Didier

Liked: Cleanliness, amenities
Was ok, but no toothbrush and no toothpaste?
Stayed 2 nights in Jul 2025

10/10 Excellent

mark

Stayed 1 night in Aug 2025

6/10 Okay

Patricia

Travelled with group
Disliked: Cleanliness, property conditions & facilities
There was a distinct musty smell and carpets were obviously not clean. Needs an overhaul
Stayed 1 night in Aug 2025