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Best Western London Heathrow Ariel Hotel

4.0 star property

Photo gallery for Best Western London Heathrow Ariel Hotel

Breakfast, lunch, dinner served; international cuisine
Executive Room, 1 Double Bed, Non Smoking
Lobby sitting area
Front of property
Meeting facility

Reviews

7.6 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View map
118 Bath Road, Hayes, England, UB3 5AJ
  • Place, Airport Bowl
    ‪2 min walk‬
  • Place, Cranford Countryside Park
    ‪16 min walk‬
  • Place, Windsor Castle
    ‪18 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪10 min drive‬

Room options

View all photos for Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking

7.8 out of 10
Good
(28 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Desk, laptop workspace, soundproofing, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(144 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking

8.4 out of 10
Very good
(120 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

7.6 out of 10
Good
(41 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

1 Double Bed, Non-Smoking, Executive Room

  • Sleeps 2

View all photos for Standard Room With Double Bed-Non-Smoking

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room With Double Bed-Non-Smoking

  • Sleeps 2

Standard Room With Single Bed, Non-Smoking

  • Sleeps 1

View all photos for Standard Room, 2 Single Beds, Non Smoking

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 2 Single Beds, Non Smoking

  • Sleeps 2

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About the area

Hayes

With a stay at Best Western London Heathrow Ariel Hotel in Hayes (Heathrow Villages), you'll be within a 15-minute drive of Windsor Castle and Twickenham Stadium. .This hotel is 10.1 mi (16.3 km) from Wembley Stadium and 10.5 mi (16.9 km) from Kensington High Street.

What's nearby

  • Airport Bowl - 2 min walk - 0.2 km
  • Cranford Countryside Park - 16 min walk - 1.4 km
  • Windsor Castle - 18 min drive - 17.4 km
  • LEGOLAND® Windsor - 22 min drive - 24.1 km
  • Warner Bros. Studio Tour London - 34 min drive - 38.4 km

Getting around

  • Hayes & Harlington Station - 4 min drive
  • Hatton Cross Underground Station - 4 min drive
  • Heathrow Airport (LHR) - 10 min drive

Restaurants

  • ‪Caffè Nero - ‬11 min drive
  • ‪Trunk Bar & Restaurant - ‬7 min walk
  • ‪Bijou Bar - ‬7 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪Carluccio's - Marriott Heathrow - ‬4 min walk

About this property

Best Western London Heathrow Ariel Hotel

Best Western London Heathrow Ariel Hotel offers 184 air-conditioned accommodations with hair dryers and irons/ironing boards. Flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Make yourself at home in one of the 184 air-conditioned rooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and electric kettles.
Make use of convenient amenities such as complimentary wireless internet access, a banquet hall, and a vending machine.
Satisfy your appetite for lunch or dinner at The Junction Restaurant, a restaurant which specializes in international cuisine, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Planning an event in Hayes? This hotel has 355 square feet (33 square meters) of space consisting of a conference center and a meeting room. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
The Junction Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (GBP 15 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 15.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Junction Restaurant

Family friendly

  • In-room cot
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Conference centre (355 square foot of space)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair-accessible parking

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 15.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 15.95 per person
  • Self parking fee: GBP 15 per night
  • Rollaway bed fee: GBP 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ariel Holiday Inn
Ariel Holiday Inn Heathrow
Heathrow Ariel Holiday Inn
Heathrow Holiday Inn Ariel
Holiday Inn Ariel
Holiday Inn Ariel Heathrow
Holiday Inn Ariel Hotel
Holiday Inn Ariel Hotel Heathrow
Holiday Inn Heathrow Ariel
Hayes Holiday Inn
Holiday Inn London - Heathrow Ariel Hotel Hayes
Holiday Inn London Heathrow Ariel Hotel Hayes
Holiday Inn London Heathrow Ariel Hotel
Holiday Inn London Heathrow Ariel Hayes
Holiday Inn London Heathrow Ariel
Holiday Inn Hayes
Holiday Inn London - Heathrow Ariel Hayes, UK - Greater London
Best London Heathrow Ariel
Holiday Inn London Heathrow Ariel
Best Western London Heathrow Ariel Hotel Hotel
Best Western London Heathrow Ariel Hotel Hayes
Best Western London Heathrow Ariel Hotel Hotel Hayes

Best Western London Heathrow Ariel Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 488 out of 1453 reviews
Rating 8 - Good. 448 out of 1453 reviews
Rating 6 - Okay. 266 out of 1453 reviews
Rating 4 - Poor. 143 out of 1453 reviews
Rating 2 - Terrible. 108 out of 1453 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

Reviews

8/10 Good

Matthew

Liked: Cleanliness, staff & service, amenities
Clean room, ok food, hotel a bit dated but does the job
Stayed 1 night in Nov 2025

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities
Its a nice hotel for a stopover before the airport. A little tired in places however the staff are always very friendly. Food is good, a little pricey but its to be expected at a hotel. Will definitely be back.
Stayed 1 night in Nov 2025

10/10 Excellent

Lovepreet

Liked: Cleanliness, staff & service
Disliked: Amenities
Clean room
Stayed 1 night in Nov 2025

4/10 Poor

Ranjit

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
Great
Stayed 1 night in Nov 2025

6/10 Okay

Ebele

Stayed 3 nights in Nov 2025

8/10 Good

Chan

Stayed 1 night in Nov 2025

10/10 Excellent

Simon

Stayed 1 night in Nov 2025

10/10 Excellent

Christopher

Stayed 1 night in Nov 2025

8/10 Good

Michael

Great price for Heathrow
Stayed 1 night in Nov 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for air travel.
Stayed 1 night in Nov 2025

10/10 Excellent

Oliver

Stayed 1 night in Nov 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Yes on both accounts. So pleased I choose this hotel
Stayed 1 night in Nov 2025

2/10 Terrible

Fiaz

Stayed 1 night in Nov 2025

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
Basic but clean
Stayed 1 night in Oct 2025

10/10 Excellent

Robert L

Stayed 1 night in Nov 2025

4/10 Poor

Rachael

Liked: Staff & service
Disliked: Cleanliness
The room is very dingy. Bathroom is so gross. We had an “executive suite…” which id hate to see what anything lower than that would be. Only one elevator worked so most people were using the stairs. Staff was nice though. Glad we were only staying there for one night.
Stayed 1 night in Nov 2025

8/10 Good

Gayle

Business traveller
Liked: Cleanliness, amenities
Easy to get to. Staff were friendly
Stayed 1 night in Nov 2025

8/10 Good

David

Business traveller
Liked: Staff & service
Convenient
Stayed 1 night in Nov 2025

4/10 Poor

Stephen

Stayed 1 night in Nov 2025

8/10 Good

Bethanie

Liked: Cleanliness, staff & service, amenities
Well located and convenient for the airport - just a few minutes’ bus ride to get to Heathrow’s central station. The staff were lovely and helpful. The room was rather dated and could do with an upgrade, but the bed was comfortable and has everything you need for a one night’s stay before or after a flight.
Stayed 1 night in Nov 2025

10/10 Excellent

Harpreet

Stayed 1 night in Nov 2025

6/10 Okay

Susan

Liked: Cleanliness, property conditions & facilities
The room was fine. We stayed 2 nights as visiting family in London. On returning to our room for the second night our room was as we left it, bed disheveled . Towels in bath as requested and not changed, tea, coffee, milk etc not replenished. Advised you had to tell the front desk you wanted your room servicing. Advised to pay parking as displayed outside at £50.40. Website says £16, when complained told we should have paid for parking at the front desk which would have been £15 per night and not as stated in the car park at £25 per night. Never experienced that before. Became a rather expensive family visit especially when we had traveled from the north west of England.
Stayed 2 nights in Nov 2025

10/10 Excellent

Meriel

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and well presented. The staff were polite and helpful
Stayed 1 night in Nov 2025

10/10 Excellent

Victoria Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and out.
Stayed 1 night in Nov 2025

4/10 Poor

Evette

Disliked: Staff & service, amenities
The room was very basic and the meals very expensive. The only good thing was the breakfast. Would probably stick with Premier Inn tbh.
Stayed 1 night in Nov 2025