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Best Western London Heathrow Ariel Hotel

4.0 star property

Photo gallery for Best Western London Heathrow Ariel Hotel

Breakfast, lunch, dinner served; international cuisine
Front of property
Lobby sitting area
Executive Room, 1 Double Bed, Non Smoking
Meeting facility

Reviews

7.6 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View map
118 Bath Road, Hayes, England, UB3 5AJ
  • Place, Airport Bowl
    ‪2 min walk‬
  • Place, Cranford Countryside Park
    ‪16 min walk‬
  • Place, Hyde Park
    ‪34 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪10 min drive‬

Room options

View all photos for Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking

7.8 out of 10
Good
(26 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Desk, laptop workspace, soundproofing, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking

7.8 out of 10
Good
(140 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking

8.4 out of 10
Very good
(116 reviews)
  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

7.6 out of 10
Good
(40 reviews)
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

1 Double Bed, Non-Smoking, Executive Room

  • Sleeps 2

View all photos for Standard Room With Double Bed-Non-Smoking

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room With Double Bed-Non-Smoking

  • Sleeps 2

Standard Room With Single Bed, Non-Smoking

  • Sleeps 1

View all photos for Standard Room, 2 Single Beds, Non Smoking

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 2 Single Beds, Non Smoking

  • Sleeps 2

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About the area

Hayes

With a stay at Best Western London Heathrow Ariel Hotel in Hayes (Heathrow Villages), you'll be within a 15-minute drive of Windsor Castle and Twickenham Stadium. .This hotel is 10.1 mi (16.3 km) from Wembley Stadium and 10.5 mi (16.9 km) from Kensington High Street.

What's nearby

  • Airport Bowl - 2 min walk - 0.2 km
  • Cranford Countryside Park - 16 min walk - 1.4 km
  • Windsor Castle - 14 min drive - 17.8 km
  • Wembley Stadium - 34 min drive - 23.4 km
  • Hyde Park - 34 min drive - 24.3 km

Getting around

  • Hayes & Harlington Station - 4 min drive
  • Hatton Cross Underground Station - 4 min drive
  • Heathrow Airport (LHR) - 10 min drive

Restaurants

  • ‪Trunk Bar & Restaurant - ‬7 min walk
  • ‪Bijou Bar - ‬7 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪Carluccio's - Marriott Heathrow - ‬4 min walk
  • ‪Crew Lounge - ‬11 min walk

About this property

Best Western London Heathrow Ariel Hotel

Hotel in Hayes with a 24-hour front desk and a restaurant
Best Western London Heathrow Ariel Hotel offers 184 air-conditioned accommodations with hair dryers and irons/ironing boards. Flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Make yourself at home in one of the 184 air-conditioned rooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and electric kettles.
Make use of convenient amenities such as complimentary wireless internet access, a banquet hall, and a vending machine.
Satisfy your appetite for lunch or dinner at The Junction Restaurant, a restaurant which specializes in international cuisine, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Planning an event in Hayes? This hotel has 355 square feet (33 square meters) of space consisting of a conference center and a meeting room. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
The Junction Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (GBP 16 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 15.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Junction Restaurant

Family friendly

  • In-room cot
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Conference centre (355 square foot of space)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair-accessible parking

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 15.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 15.95 per person
  • Self parking fee: GBP 16 per night
  • Rollaway bed fee: GBP 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ariel Holiday Inn
Ariel Holiday Inn Heathrow
Heathrow Ariel Holiday Inn
Heathrow Holiday Inn Ariel
Holiday Inn Ariel
Holiday Inn Ariel Heathrow
Holiday Inn Ariel Hotel
Holiday Inn Ariel Hotel Heathrow
Holiday Inn Heathrow Ariel
Hayes Holiday Inn
Holiday Inn London - Heathrow Ariel Hotel Hayes
Holiday Inn London Heathrow Ariel Hotel Hayes
Holiday Inn London Heathrow Ariel Hotel
Holiday Inn London Heathrow Ariel Hayes
Holiday Inn London Heathrow Ariel
Holiday Inn Hayes
Holiday Inn London - Heathrow Ariel Hayes, UK - Greater London
Best London Heathrow Ariel
Holiday Inn London Heathrow Ariel
Best Western London Heathrow Ariel Hotel Hotel
Best Western London Heathrow Ariel Hotel Hayes
Best Western London Heathrow Ariel Hotel Hotel Hayes

Best Western London Heathrow Ariel Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 477 out of 1419 reviews
Rating 8 - Good. 441 out of 1419 reviews
Rating 6 - Okay. 260 out of 1419 reviews
Rating 4 - Poor. 135 out of 1419 reviews
Rating 2 - Terrible. 106 out of 1419 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Tina

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Many parts of the facility were not working, one elevator was down both days we were at the property, internet was down for half of our stay, phones in rooms were also down the entire stay. Breakfast was decent, service was good, staff very friendly and helpful.
Stayed 2 nights in Oct 2025

6/10 Okay

Irma

Travelled with family
Liked: Cleanliness, staff & service
The room was clean but overall shabby. Carpet looked warm, the cold tap was missing its top and there was no cold water.
Stayed 1 night in Oct 2025

10/10 Excellent

Joycelyn

Liked: Cleanliness, staff & service, room comfort
Comfortable bed nice hot shower .Carpet a bit tired
Stayed 1 night in Oct 2025

6/10 Okay

Denise

Stayed 1 night in Oct 2025

6/10 Okay

Kirby

Disliked: Staff & service
No internet, no phone service and a broken elevator Not much good to say about this stay
Stayed 1 night in Oct 2025

10/10 Excellent

zamouchi

Stayed 1 night in Oct 2025

4/10 Poor

john

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport. Felt ignored by desk.
Stayed 1 night in Sep 2025

8/10 Good

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
It was close to Heathrow.
Stayed 1 night in Oct 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely start to our honeymoon! The staff had decorated our room! Meal in the restaurant was fab and reception kindly sorted our taxi!
Stayed 1 night in Aug 2025

8/10 Good

Paul

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Ok for price
Stayed 2 nights in Oct 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Kathryn

Travelled with group

Would stay here again

Very clean and comfortable room. Nice evening meal in the restaurant. Easy access to the terminals. Would definitely stay here again
Stayed 1 night in Oct 2025

8/10 Good

Mavis

Overall does the job
Stayed 2 nights in Sep 2025

6/10 Okay

shaun

Stayed 1 night in Sep 2025

6/10 Okay

Timothy, Nanoose Bay

Disliked: Cleanliness, property conditions & facilities
Good bed, but room was in poor condition with broken lamp stand and plugless sink. Restaurant served tasty indian food. No Hoppa bus service from this hotel; you have to walk your bags over to the adjacent hotel.
Stayed 1 night in Sep 2025

10/10 Excellent

Jitandrakumar Ramanbhai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff
Stayed 10 nights in Sep 2025

8/10 Good

victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just what i was expecting, though disappointed that the horel hoppa bus did not serve this hotel anymore
Stayed 1 night in Sep 2025

8/10 Good

Trevor

Liked: Cleanliness, staff & service
Hotel was fairly basic but good value for the money. Good breakfast. Only minor concern wad that it is not served by hoppa buses - not a big thing as the marriott courtyard next door had hoppa service.
Stayed 1 night in Sep 2025

10/10 Excellent

David

Lovely stay, friendly staff.
Stayed 1 night in Sep 2025

2/10 Terrible

Matthew

Stayed 1 night in Aug 2025

2/10 Terrible

Sebastien

Disliked: Staff & service, property conditions & facilities
Stayed 8 nights in Jul 2025

2/10 Terrible

Lanna

Disliked: Cleanliness, staff & service, property conditions & facilities
Housekeeping was horrible. I stayed there for five nights. They never clean my room never took out the trash. It was just horrible.
Stayed 4 nights in Sep 2025

2/10 Terrible

Lanna

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The housekeeping was horrible. The bedrooms were tiny very unorganized.
Stayed 1 night in Sep 2025

10/10 Excellent

Susan

Travelled with partner
Liked: Amenities
Convenient for London buses to Terminal 2 at London He
Stayed 1 night in Sep 2025

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Extremely comvenient for overnight stay before our flight. Clean and confortable
Stayed 1 night in Aug 2025