With a stay at Crystal Lodge Hotel in Thornton Heath (Bensham Manor), you'll be 12 minutes by car from Clapham Common. .This hotel is 8.7 mi (14 km) from London Eye and 8.7 mi (14 km) from Westminster Abbey.
What's nearby
Selhurst Park Stadium - 17 min walk
Crystal Palace Park - 6 min drive
Clapham Common - 12 min drive
Big Ben - 20 min drive
Buckingham Palace - 22 min drive
Getting around
Croydon Thornton Heath Station - 3 min walk
Centrale Tram Station - 4 min drive
Heathrow Airport (LHR) - 74 min drive
Restaurants
Railway Telegraph - 2 min walk
Prince George - 11 min walk
Spicy Indian - 3 min walk
Pawsons Arms - 11 min walk
Jerk Chicken Cuisine - 9 min walk
About this property
Crystal Lodge Hotel
Thornton Heath hotel in Bensham Manor with free parking
Crystal Lodge Hotel offers 14 accommodations with safes and coffee/tea makers. Guests can make use of the shared/communal kitchen. Bathrooms include shower/tub combinations and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. LED televisions are featured in guestrooms. Microwaves, refrigerators, and irons/ironing boards can be requested. Housekeeping is provided daily.
Stay in one of 14 guestrooms featuring LED televisions. Prepare your meals in the shared/communal kitchen. Complimentary wireless internet access is available to keep you connected. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional amenities at this hotel include concierge services and barbecue grills.
Take advantage of the hotel's room service (during limited hours).
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Room service (during limited hours) is available.
Languages
Arabic, English, French, Hungarian, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Free self-parking on site
Valet parking on site (GBP 10 per night)
Limited on-site parking
Food and drink
Room service available
Coffee/tea in a common area
Family friendly
Cots/infant beds (surcharge)
Laundry facilities
Microwave (on request)
Fridge (on request)
Conveniences
Front-desk safe
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance
Outdoors
BBQ grill(s)
Garden
Terrace
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have any lifts
Wheelchair-accessible (may have limits)
More
Smoke-free property
Room amenities
Bedroom
Bed sheets
Ceiling fan
Cots/infant beds (surcharge)
Bathroom
Free toiletries
Hairdryer (on request)
Shower/bath combination
Towels
Entertainment
LED TV
Food and drink
Coffee/tea maker
Microwave (on request)
Fridge (on request)
Shared kitchen access
More
Iron/ironing board (on request)
Safe
Policies
Check-in
Check-in start time: 1 PM; Check-in end time: 1:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for GBP 20.0 per stay
Payment types
Important information
Optional extras
Valet parking fee: GBP 10 per night
Crib (infant bed) fee: GBP 20.0 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
We should mention
This property does not have elevators
Property is also known as
Crystal Lodge Hotel Thornton Heath
Crystal Lodge Hotel
Crystal Thornton Heath
Crystal Lodge Hotel Hotel
Crystal Lodge Hotel Thornton Heath
Crystal Lodge Hotel Hotel Thornton Heath
Crystal Lodge Hotel Reviews
Reviews
5.6
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 30 out of 194 reviews" "
10 - Excellent
30
Rating 8 - Good. 39 out of 194 reviews" "
8 - Good
39
Rating 6 - Okay. 39 out of 194 reviews" "
6 - Okay
39
Rating 4 - Poor. 33 out of 194 reviews" "
4 - Poor
33
Rating 2 - Terrible. 53 out of 194 reviews" "
2 - Terrible
53
5.8/10
Cleanliness
6.8/10
Staff & service
5.6/10
Amenities
5.2/10
Property conditions & facilities
6.0/10
Eco-friendliness
Reviews
10/10 Excellent
Melvin
20 Oct 2024
Liked: Cleanliness, staff & service, room comfort
Goid value
The gentleman at xheck in was very nice and so helpful
Outside of hotel needs some tlc but my room, although basic was clean and comfortable and fitted with my needs
Good value would stay again
We were Immediately upgraded by Walid. A very friendly welcome and seemed to be on duty 24/7. It is somewhere ok to get some sleep. Shared toilet and bathroom off putting>
However Walid made up for the lodges short comings with his warm welcome
tracey
Stayed 1 night in Aug 2024
6/10 Okay
Verified traveller
Travelled with group
18 Aug 2024
Liked: Staff & service
Does what it says on the tin! Needed a place to stay for a night after a festival. Can’t argue with the price, nice and cheap especially for London. The staff member on the desk was very friendly and helpful.
Awful avoid at all costs - not clean, bed broken shower not working water on taps in bathroom would not go off not clean and generally a huge let down.
Nice and friendly staff.
Our family room was all new beds so I could sleep well.
I just feel bad for another customer.
My children were so happy stay here so running around and making noise.
The room was too small, not as big as what was seen on the website. The bed couldn't conveniently contain two people.
However, Mr Peter, the receptionist that received us, gave us excellent customer service. He made us feel at home. Kudos to him.
Awelewa Doris
Stayed 8 nights in Feb 2024
8/10 Good
Shayan
Travelled with family
25 May 2024
Shayan
Stayed 1 night in Apr 2024
6/10 Okay
Tony
25 Apr 2024
Liked: Staff & service
It is what it is - essentially a hostel, but with separate rooms. Comfy, clean enough and warm. Friendly & helpful reception staff.