See all properties
Save

The Jesmond Dene – St Pancras Hotel Group

3.0 star property

Photo gallery for The Jesmond Dene – St Pancras Hotel Group

Front of property
Family Room with Private Bathroom
One Bedroom Apartment - Annex Building | Private kitchen
Reception
Front of property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • 24/7 front desk
  • Laundry
  • Free WiFi

Explore the area

Map
31 Argyle Street, Kings Cross, London, England, WC1H 8EP
  • The British Museum
    ‪20 min walk‬
  • Big Ben
    ‪8 min drive‬
  • Buckingham Palace
    ‪9 min drive‬
  • London (LHR-Heathrow)
    ‪54 min drive‬

Room options

View all photos for Double Room with Private Bathroom

Double Room with Private Bathroom

Double Room with Private Bathroom

  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room with Private Bathroom

Standard Twin Room with Private Bathroom

Standard Twin Room with Private Bathroom

  • 13 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Small Standard Triple Room with Private Bathroom

Small Standard Triple Room with Private Bathroom

Small Standard Triple Room with Private Bathroom

  • 13 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for One Bedroom Apartment - Annex Building

One Bedroom Apartment - Annex Building

One Bedroom Apartment - Annex Building

  • 51 sq m
  • Lake view
  • Sleeps 5
  • 1 Queen Bed, 1 Double Bed and 1 Twin Bed

View all photos for Family Room with Private Bathroom

Family Room with Private Bathroom

Family Room with Private Bathroom

  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Similar properties

Exterior

Point A Hotel London Kings Cross – St Pancras

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • 24/7 front desk
4.2 out of 5, Very good, (1810)
The price is AU$355
for 1 room
includes taxes & fees
13 May - 14 May
Point A Hotel London Kings Cross – St Pancras

About the area

London

With a stay at The Jesmond Dene – St Pancras Hotel Group, you'll be centrally located in London, a 10-minute walk from Granary Square and 12 minutes by foot from University of London. .This hotel is 1.2 mi (2 km) from The British Museum and 1.4 mi (2.3 km) from Camden Markets.

What's nearby

  • The British Museum - 20 min walk - 1.7 km
  • Big Ben - 8 min drive - 4.2 km
  • Buckingham Palace - 9 min drive - 5.0 km
  • London Bridge - 10 min drive - 5.8 km
  • Tower of London - 10 min drive - 5.8 km

Getting around

  • London (QQK-King's Cross Train Station) - 3 min walk
  • King's Cross & St. Pancras Underground Station - 4 min walk
  • London City Airport (LCY) - 41 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Chambers Club - ‬4 min walk
  • ‪Booking Office Bar & Restaurant - ‬3 min walk
  • ‪Burger King - ‬1 min walk
  • ‪The Betjeman Arms - ‬3 min walk

About this property

The Jesmond Dene – St Pancras Hotel Group

Hotel with a 24-hour front desk, a quick walk to Granary Square
The Jesmond Dene – St Pancras Hotel Group offers 50 accommodations with coffee/tea makers and complimentary toiletries. These individually decorated and furnished accommodations include desks. Select Comfort beds feature premium bedding. Flat-screen televisions come with digital channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested.

Stay in one of 50 guestrooms featuring flat-screen televisions. Your Select Comfort bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and concierge services.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk.

Languages

English, French, German, Italian, Maltese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered valet parking on site (GBP 25 per day)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 25
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 25
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 35.0 per day

Payment types

Important information

Optional extras

  • Covered valet parking fee: GBP 25 per day
  • Early check-in fee: GBP 25 (subject to availability)
  • Late check-out fee: GBP 25 (subject to availability)
  • Rollaway bed fee: GBP 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Jesmond Dene House London
Jesmond Dene London
Jesmond Dene Hotel London
Jesmond Dene Hotel London, England
Jesmond Dene Hotel

The Jesmond Dene – St Pancras Hotel Group Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 335 out of 930 reviews
Rating 8 - Good. 403 out of 930 reviews
Rating 6 - Okay. 112 out of 930 reviews
Rating 4 - Poor. 50 out of 930 reviews
Rating 2 - Terrible. 30 out of 930 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Brandy, Henderson

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great! They were helpful, kind, and timely. One thing to note is this is a walk up property so there are no elevators and stairs are a bit narrow and steep when navigating with your luggage and little ones.
Stayed 1 night in Jan 2025

6/10 Okay

Patricia

Travelled with family
Liked: Cleanliness, staff & service
We picked this hotel as it was close to St. Pancras station where we had an early-morning Eurostar train to catch. While the room was clean, it was very compact and at the bottom of a steep, narrow staircase. The staff were very friendly and helped with our bags. I would stay here again under the same circumstances.
Stayed 1 night in Dec 2024

8/10 Good

Stewart

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

8/10 Good

Carson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for our short stay. Room was clean and staff was very nice. Staff let us keep luggage there and even carried it up stairs to our room.
Stayed 1 night in Jan 2025

8/10 Good

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was fantastic and location is great.
Stayed 3 nights in Jan 2025

2/10 Terrible

D

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I am extremely disappointed. The room description did not state that we would be put in a basement room with very unpleasant smell and we could hear the rumbling of the underground below vibrating the furniture. I complained to staff the next morning when we checked out and there was no response from management. Unacceptable. In all my years as an expedia customer i never had such a poor stay. Neither myself nor my husband could sleep that night and my child was upset complaing about the unpleasant smell. I demand a refund and that hotel needs to make it clear in the description of the room that it is in the basement with noise and strong smell.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Rachel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice staff, spacious apartment with easy walking distance to Kings Cross/St Pancras and bus stops.
Stayed 5 nights in Dec 2024

10/10 Excellent

Alan

Liked: Cleanliness, property conditions & facilities, room comfort
Everything was above average would use again
Stayed 1 night in Dec 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location for travel, clean premises, and satisfactory service. On the other hand, the surrounding area can get noisy and slightly unsafe being that's a large metropolitan area.
Stayed 1 night in Dec 2024

10/10 Excellent

Christopher Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

laura

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean but very small
Stayed 1 night in Dec 2024

8/10 Good

Nick and Sylvia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room is very small but well equipped and the hotel is very handy for King’s Cross

8/10 Good

Amy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location. Staff are thoughtful and accommodating.
Stayed 1 night in Nov 2024

10/10 Excellent

Mitchie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy transport to anywhere Bus 91 is just outside the property easy to go around London Bridge just 1 ride. Walking distance to Kings Cross station and St. Pancras Square. Lots of restaurants to choose. Overall stay was really good, we have everything we need, washing machine, we can cook as well. ..
Stayed 4 nights in Nov 2024

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Very close to King's Cross and St Pancras train stations. I arrived early they held my bags and even took them up to my room by the time I could check in.
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Good location and newly renovated room

Tiny but new, clean and comfortable family room. Beds and pillows are clean and comfortable. The staff helped us to move our luggages to the room while we waited for it to be ready. The hotel is very close to St.Pancras Station so it is easy for us to catch the train to Paris.
Stayed 1 night in Nov 2024

10/10 Excellent

Gary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, Problem-free Stay

Great location walkable from Kings Cross and St Pancras Stations, easy check-in and own front door key, so great for coming and going. Was able to leave the key in the room due to early departure. The room (and especially the en suite) was 'cosy' but fine for my needs, which was a bed for the night due to a work event..
Stayed 1 night in Nov 2024

6/10 Okay

Chetanraj

Stayed 2 nights in Oct 2024

10/10 Excellent

Erick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, close to tube lines and able to drop and leave bags on arrival and leaving.
Stayed 2 nights in Nov 2024

8/10 Good

Alexandria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Easy, small but fine

Easy stay 2 mins away from St Pancreas. Small but did the job. Staff were lovely
Stayed 1 night in Jul 2024

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, nice shower and fair sized rooms.
Stayed 2 nights in Nov 2024

10/10 Excellent

Tamar

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very pleasant stay at the Jesmond Dene hotel. The staff were polite and helpful, the beds were reasonably comfortable, and the convenience of being only a few minutes walk from Kings Cross St Pancras Train Station was fantastic. All in all, I'm happy to recommend the hotel.
Stayed 4 nights in Oct 2024

2/10 Terrible

Shakuntala

Travelled with family
Disliked: Cleanliness, staff & service
Hello This hotel is misleading. Upon arriving they decided to place us in the basement. I wanted to cancel immediately and their answer was, you will be billed for the entire stay. There was an odour in the basement. When I booked the Jesmond Dene, at no point was it indicated that we would be staying in the basement.I argued but to no avail.So instead i had to pay $400 more to be upgraded. This is not good business and the next time. I will explore options on Expedia and then book directly. I have been using Expedia for 20 years, since its inception. I am not happy.
Stayed 4 nights in Sep 2024