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Sandman Hotel & Suites London Downtown

2.5 star property
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Sandman Hotel & Suites London Downtown

Exterior
Interior
Executive Suite, 1 King Bed, Non Smoking | Private kitchenette
Lobby
Standard Room, 2 Queen Beds, Non Smoking

Reviews

7.2 out of 10
Good

Popular amenities

  • Housekeeping
  • Pet-friendly
  • Laundry
  • Breakfast included
  • Air conditioning
  • Free WiFi

Explore the area

Map
374 Dundas St, London, ON, N6B1V7
  • London Convention Center
    ‪7 min walk‬
  • Victoria Park
    ‪8 min walk‬
  • Centennial Hall
    ‪10 min walk‬
  • London, ON (YXU-London Intl.)
    ‪15 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Combined shower/bathtub, hair dryer, towels

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Comfort Suites London

Breakfast included
Parking included
Free WiFi
Air conditioning
4.5 out of 5, Wonderful, (190)
The price is AU$247
for 1 room
includes taxes & fees
14 Feb - 15 Feb
Comfort Suites London

About the area

London

With a stay at Sandman Hotel & Suites London Downtown, you'll be centrally located in London, a 2-minute drive from Budweiser Gardens and 5 minutes from University of Western Ontario. .This hotel is 0.3 mi (0.4 km) from Jonathon Bancroft-Snell Gallery and 0.3 mi (0.5 km) from Citi Plaza Mall.

What's nearby

  • London Convention Center - 7 min walk
  • Victoria Park - 8 min walk
  • London Music Hall - 11 min walk
  • Budweiser Gardens - 12 min walk
  • University of Western Ontario - 5 min drive

Getting around

  • London, ON (XDQ-London Train Station) - 11 min walk
  • London, ON (YXU-London Intl.) - 15 min drive

Restaurants

  • ‪Tim Hortons - ‬13 min walk
  • ‪Queens Cafe - ‬9 min walk
  • ‪The Morrissey House - ‬1 min walk
  • ‪Crabby Joe's Tap & Grill - ‬4 min walk
  • ‪Coffee Culture - ‬5 min walk

About this property

Sandman Hotel & Suites London Downtown

Hotel with free breakfast, near Budweiser Gardens
Sandman Hotel & Suites London Downtown offers 109 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. 32-inch LCD televisions come with satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 109 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature hair dryers and toothbrushes and toothpaste. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.
Make use of convenient amenities such as complimentary wireless internet access, a fireplace in the lobby, and a banquet hall.
A complimentary full breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and a meeting room. Self parking (subject to charges) is available onsite.
A complimentary full breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English, French, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (CAD 18.08 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM–9:00 AM

Family friendly

  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Conference space
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 32-inch LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 28.25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 35 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Self parking fee: CAD 18.08 per day
  • Pet fee: CAD 28.25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Suites Downtown Hotel London
Holiday Inn Express Suites Downtown London
Holiday Inn Express Suites Downtown

Sandman Hotel & Suites London Downtown Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 299 out of 1077 reviews" "
Rating 8 - Good. 332 out of 1077 reviews" "
Rating 6 - Okay. 226 out of 1077 reviews" "
Rating 4 - Poor. 114 out of 1077 reviews" "
Rating 2 - Terrible. 106 out of 1077 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

WILLIAM

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
There was lots of homeless people around hotel but not bothering or begging anyone
Stayed 1 night in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were extremely clean as was the entire hotel. Staff friendly and helpful.
Stayed 4 nights in Oct 2024

10/10 Excellent

Wayne

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very reasonable price. A bit dated, but the beds are comfy and the hotel is quiet.
Stayed 1 night in Oct 2024

10/10 Excellent

DIANE

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place for great rate. Would recommend
Stayed 1 night in Oct 2024

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The lobby and the room was fine. The below level parking, which by the way was a $16 extra charge, smelled so bad of urine and human waste that I could hardly stand to breathe getting to the lobby.
Stayed 1 night in Oct 2024

8/10 Good

Michelle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bedroom had very comfy beds and pillows and it was very clean..Only thing I didn't like there was like 8 lady bugs on the ceiling, I know there hard harmless.
Stayed 1 night in Oct 2024

6/10 Okay

Paul

Liked: Staff & service, room comfort
Overnigt
Lay over after concert. Just a shortage of convenient outlets for phone charging.
Stayed 1 night in Oct 2024

2/10 Terrible

Sukhmanjit

The place is not safe at all
Stayed 1 night in Oct 2024

8/10 Good

SHARLENE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in an area that was close to everything that I needed. I wanted to stay an extra night there but the hotel was booked out. I would choose this hotel again if I am in this area again
Stayed 3 nights in Oct 2024

8/10 Good

Tara

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

6/10 Okay

Shelly

Travelled with group
Disliked: Property conditions & facilities
Did not receive the room we booked online and were told we were “down graded” so they gave us parking for free. Did the trick since we were just there for a concert but otherwise likely wouldn’t book there again
Stayed 1 night in Oct 2024

10/10 Excellent

Shelby

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service members were really excellent and helpful. I appreciated the overall cleanliness and having a breakfast as part of the package. Conveniently located and easy to check in/out.
Stayed 1 night in Oct 2024

4/10 Poor

Iyanuoluwa

Disliked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

6/10 Okay

Matthew

Liked: Cleanliness, staff & service
It’s no fault of The Sandman but the the neighbourhood (and downtown London generally) has a large street population. Some guests may not feel comfortable walking in the neighborhood to/from the hotel.
Stayed 2 nights in Oct 2024

6/10 Okay

Kristie

Liked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

Doris

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Area around hotel is sketchy
Stayed 1 night in Oct 2024

8/10 Good

MIke

Liked: Cleanliness, staff & service, property conditions & facilities
Main lobby and lobby barhrooms were dirty. The elevators were also dirty. Our rooms were clean, mattress was ok. Would stay there again
Stayed 1 night in Oct 2024

6/10 Okay

Tania

Stayed 1 night in Oct 2024

8/10 Good

Lynn Marie

Liked: Staff & service, property conditions & facilities
Breakfast hour was far TOO short. Closing it at 9am —it was challenging to get up early to go down to eat. Should be able to go for breakfast until 11am. However, very good selection of food items.
Stayed 1 night in Oct 2024

10/10 Excellent

Kasha

Stayed 2 nights in Oct 2024

10/10 Excellent

Jen

Stayed 1 night in Jun 2024

6/10 Okay

Danielle

Business traveller
Liked: Cleanliness, staff & service
My room was clean and well-appointed. The hotel was noisey on a Monday night. The area around it is unfortunately rough and I didn't feel safe coming and going alone.
Stayed 1 night in Oct 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities
Not so safe-feeling
Rooms are abit too dark; no entrance hallway light in room. Have blackout curtains, but no way to close them! Often many homeless and drug-involved people around the entrance and in parking garage, making arrival and departure feel unsafe. Staff friendly. Free breakfast good (though coffee could be much improved!)
Stayed 1 night in Oct 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and great service but the area in the immediate vicinity is a bit dodgy.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2024