From start to finish my stay at The Hoxton was incredible. I’ve stayed at many different properties in London and this one was by far the best service and atmosphere. The young man who checked us in HOURSSSS early with no extra fee, excellent… the young woman who works at Chet’s from Spain, such a kind person, the young woman from Poland at the bar, super sweet, and Rihanna at check out was the best way to end things. Only slight complaint I had was the first floor was noisy after midnight with slamming doors, when I voiced to Rihanna she was empathetic and offered coffee or anything to help perk my day up. She was lovely. The room was clean and aesthetically pleasing, the bathroom was a good size for London, and the bed was very comfy, with a good amount of usable pillows. I will be a Hoxton fan for life. Thank you for making my mom’s first trip to London so memorable with your kindness! You guys are a true gem! It should not be considered luxury to be treated kindly, but you make it second nature.