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The Lensbury Resort

4.0 star property

Photo gallery for The Lensbury Resort

Exterior
Bar (on property)
Indoor pool
Dutch Suite | Living area
Deluxe Twin

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar

Explore the area

Map
Broom Road, Teddington, England, TW11 9NU
  • Twickenham Stadium
    ‪7 min drive‬
  • Hampton Court Palace
    ‪8 min drive‬
  • Royal Botanic Gardens, Kew
    ‪14 min drive‬
  • London (LHR-Heathrow)
    ‪45 min drive‬

Room options

View all photos for Deluxe Double

Deluxe Double

Deluxe Double

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin

Deluxe Twin

Deluxe Twin

  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Twin

Classic Twin

Classic Twin

  • Sleeps 2
  • 2 Twin Beds

View all photos for Cosy Classic

Cosy Classic

Cosy Classic

  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Dutch Suite

Dutch Suite

Dutch Suite

  • Sleeps 2

View all photos for Classic Double

Classic Double

Classic Double

  • Sleeps 2
  • 1 Double Bed

Similar properties

Property grounds

Warren House

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, (717)
The price is AU$262
for 1 room
includes taxes & fees
9 May - 10 May
Warren House

About the area

Teddington

Located in Teddington, The Lensbury Resort is a 5-minute drive from Bushy Park and 7 minutes from Twickenham Stadium. .This family-friendly hotel is 2.9 mi (4.7 km) from Hampton Court Palace and 4.9 mi (7.9 km) from Royal Botanic Gardens, Kew.

What's nearby

  • Bushy Park - 5 min drive - 2.8 km
  • Twickenham Stadium - 7 min drive - 4.2 km
  • Richmond Park - 7 min drive - 5.7 km
  • Hampton Court Palace - 8 min drive - 4.8 km
  • Royal Botanic Gardens, Kew - 14 min drive - 7.9 km

Getting around

  • Richmond Underground Station - 8 min drive
  • Teddington Station - 18 min walk
  • Heathrow Airport (LHR) - 45 min drive

Restaurants

  • ‪Lensbury Lounge Restaurant and Terrace - ‬2 min walk
  • ‪The Railway Pub - ‬3 min drive
  • ‪The Anglers, Teddington - ‬4 min walk
  • ‪Cafe Benedict - ‬14 min walk
  • ‪The Fallow Deer - ‬10 min walk

About this property

The Lensbury Resort

Family-friendly hotel with a full-service spa and a fitness center
The Lensbury Resort offers 155 air-conditioned accommodations with safes and hair dryers. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include bathtubs or showers and complimentary toiletries. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and a children's pool are on site. Other recreational amenities include outdoor tennis courts, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, Swedish massages, facials, and body scrubs.
Make yourself at home in one of the 155 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as outdoor tennis courts, an indoor pool, and a sauna. This hotel also features complimentary wireless internet access, an arcade/game room, and wedding services.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM.
The Lensbury Resort has a restaurant on site.
The Lounge - This brasserie specializes in British cuisine and serves brunch, lunch, and dinner. A children's menu is available. Open daily.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 12.50 to 16.50 for adults and GBP 6.25 to 12.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • The Lounge

Things to do

  • 15 outdoor tennis courts
  • Arcade/game room
  • Boat
  • Canoeing
  • Children's pool
  • Full-service spa
  • Gym
  • Indoor pool
  • Kayaking
  • Motor boating
  • Playground
  • Racquetball/squash
  • Sauna
  • Steam room
  • Tennis lessons
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Indoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Champagne service

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 20.0 per night
Cribs (infant beds) are available for GBP 20.0 per night

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 12.50 to 16.50 for adults, and GBP 6.25 to 12.50 for children
  • Airport shuttle fee: GBP 40.5 per vehicle (one-way, maximum occupancy 3)
  • Crib (infant bed) fee: GBP 20.0 per night
  • Rollaway bed fee: GBP 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

Pool access available from 7:30 AM to 8:00 PM

Property is also known as

Lensbury Hotel Teddington
Lensbury Hotel
Lensbury Teddington
Lensbury
Lensbury Resort
The Lensbury
The Lensbury Resort Hotel
The Lensbury Resort Teddington
The Lensbury Resort Hotel Teddington

The Lensbury Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 393 out of 831 reviews
Rating 8 - Good. 246 out of 831 reviews
Rating 6 - Okay. 119 out of 831 reviews
Rating 4 - Poor. 38 out of 831 reviews
Rating 2 - Terrible. 35 out of 831 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Caroline

Business traveller
Look great outside as you pull up however only ok inside and needs refurbishment. I think they might do a lot of coach holidays or that's the feel of the place. Outside grounds look lovely.
Stayed 1 night in Jan 2025

6/10 Okay

Tara

Travelled with family

Beautiful outside, shabby inside.

Beautiful outside, shabby inside. Double bed was too big for the room; terrible layout. Friends had a better room. Otherwise it was an okay stay.
Stayed 1 night in Jan 2025

8/10 Good

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

David

Stayed 1 night in Jan 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place to Stay

This is just a lovely place to stay with exceptional staff throughout. The people are so friendly and helpful, it makes it a real pleasure to stay here.
Stayed 1 night in Jan 2025

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Riverside location swimming oool
Stayed 3 nights in Dec 2024

6/10 Okay

David

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Nice location and facilities, food not so great

The hotel is impressive and the rooms comfortable. Location is great and near the river with some nice views. Facilities such as the gym are very good. Dinner was not so great as service was very slow, and the food was expensive for what it was. Slow service was likely due to seating me in an area near the bar not often used for food (no cutlery etc) as they have a no laptop policy in the main dining area. Not great if you want to eat and catch up on work.
Stayed 1 night in Jan 2025

2/10 Terrible

Sian

Stayed 3 nights in Dec 2024

10/10 Excellent

Sian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Lensbury is like a home away from home. It’s not fancy but it’s great for those that enjoy the outdoor and sporty living like I do. Great gym and pool. Staff are fantastic.
Stayed 2 nights in Dec 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful service
Stayed 1 night in Jan 2025

8/10 Good

Peru

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service
Stayed 1 night in Jan 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Simona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our stay, room was clean and comfortable and facilities great.
Stayed 1 night in Jan 2025

6/10 Okay

James

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Matthew

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous property with lots of leisure facilities. Wish we could’ve stayed longer. We will definitely stay here again next time.
Stayed 1 night in Jan 2025

8/10 Good

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great place to stay for the last night of our trip to England. Wonderful in-house restaurant and pub, massive room for our family of 4, and a great vibe all around. Wished we had taken some time to see Twickenham, as it looked great on the way to the airport in the morning. Hope to stay here again and do that next time!
Stayed 1 night in Dec 2024

8/10 Good

Suvekxya

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The area around the hotel was amazing, the view and the facilities that were open for us to use.
Stayed 2 nights in Dec 2024

2/10 Terrible

Simon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never again

Probably the worst hotel room I have ever stayed in. The main door did not open fully as the bed was in the way. Likewise the wardrobe door didn't open for same reason. Windows were single glazed so full of condensation - I am still recovering from the damp - and did not block any external noise - we were on 3rd floor but could hear every conversation outside the main entrance to the hotel. Despite asking "do not disturb" housekeeping staff stood out side our door each day for the noisy conversations. Every door on that floor was slammed shut by everyone using themNo minibar, no replenished tea/coffee etc. Rusty vent in shower. Poorly maintained decor in bathroom. The TV was virtually the size of a laptop. Plenty of power points - just no power from them (I expect poorly wired in). To be told that the room is going to be refurbished next year is no consolation to me - just confirmation that it was not fit for purpose when I was being charged to stay in it. Even the lift was like something from the 70's - everywhere was just so "tired". Even Premier Inn and Wetherspoons would be embarrassed about the lack of quality here - yet it looks so promising from the outside. If I could give it no stars I would but the minimum is one.
Bathroom Door
Window
external window
Shower rust
Stayed 2 nights in Dec 2024

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ovberall very good and would stay again. Bit tired here and there but would recomend.
Stayed 1 night in Dec 2024

10/10 Excellent

mrs G A A P

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Joshua

Liked: Room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Georgina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleased with the size of the room and the quiet part of the resort we were in away from the main building with the sound of Teddington’s lock in the distance. The room was in good condition and clean. I don’t think the heated towel rail was working was the only thing I noticed. Also when I checked in it was after dark and I got lost trying to locate the building away from the main hotel once I checked in and as it’s not a very well lit site and I went the wrong way, it was a bit disconcerting. Almost certainly my mistake but perhaps taking people to the relevant exit would help or give clearer instructions,. The staff were helpful and polite though. Thanks would love to stay again and use more of the facilities next time.
Stayed 1 night in Dec 2024