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The Lensbury Resort

4.0 star property

Photo gallery for The Lensbury Resort

Daily buffet breakfast for a fee
Indoor pool
Exterior
Aerial view
Deluxe Twin

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Bar
  • Gym
  • Parking included
  • 24/7 front desk

Explore the area

Map
Broom Road, Teddington, England, TW11 9NU
  • St Mary's University, Twickenham
    ‪17 min walk‬
  • Strawberry Hill
    ‪3 min drive‬
  • Bushy Park
    ‪5 min drive‬
  • London (LHR-Heathrow)
    ‪45 min drive‬

Room options

View all photos for Deluxe Double

Deluxe Double

Deluxe Double

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin

Deluxe Twin

Deluxe Twin

  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Twin

Classic Twin

Classic Twin

  • Sleeps 2
  • 2 Twin Beds

View all photos for Cosy Classic

Cosy Classic

Cosy Classic

  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Dutch Suite

Dutch Suite

Dutch Suite

  • Sleeps 2

View all photos for Classic Double

Classic Double

Classic Double

  • Sleeps 2
  • 1 Double Bed

Similar properties

Property grounds

Warren House

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, (692)
The price is AU$273
for 1 room
includes taxes & fees
18 Mar - 19 Mar
Warren House

About the area

Teddington

Located in Teddington, The Lensbury Resort is a 5-minute drive from Bushy Park and 7 minutes from Twickenham Stadium. .This family-friendly hotel is 2.9 mi (4.7 km) from Hampton Court Palace and 4.9 mi (7.9 km) from Royal Botanic Gardens, Kew.

What's nearby

  • Bushy Park - 5 min drive
  • Twickenham Stadium - 7 min drive
  • Richmond Park - 7 min drive
  • Hampton Court Palace - 8 min drive
  • Royal Botanic Gardens, Kew - 14 min drive

Getting around

  • Richmond Underground Station - 8 min drive
  • Teddington Station - 18 min walk
  • Heathrow Airport (LHR) - 45 min drive

Restaurants

  • ‪Lensbury Lounge Restaurant and Terrace - ‬2 min walk
  • ‪The Railway Pub - ‬3 min drive
  • ‪The Anglers, Teddington - ‬4 min walk
  • ‪Cafe Benedict - ‬14 min walk
  • ‪The Fallow Deer - ‬10 min walk

About this property

The Lensbury Resort

Family-friendly hotel with a full-service spa and a fitness center
The Lensbury Resort offers 155 air-conditioned accommodations with safes and hair dryers. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include bathtubs or showers and complimentary toiletries. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and a children's pool are on site. Other recreational amenities include outdoor tennis courts, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, Swedish massages, facials, and body scrubs.
Make yourself at home in one of the 155 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as outdoor tennis courts, an indoor pool, and a sauna. This hotel also features complimentary wireless internet access, an arcade/game room, and wedding services.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM.
The Lensbury Resort has a restaurant on site.
The Lounge - This brasserie specializes in British cuisine and serves brunch, lunch, and dinner. A children's menu is available. Open daily.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured self-parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:30 AM–10:30 AM on weekends: GBP 12.50-16.50 for adults and GBP 6.25-12.50 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • The Lounge

Things to do

  • 15 outdoor tennis courts
  • Arcade/games room
  • Boating
  • Canoeing
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Kayaking
  • Motor-boating
  • Playground
  • Private picnics
  • Racquetball/squash
  • Sauna
  • Steam room
  • Tennis

Family friendly

  • Arcade/games room
  • Children's pool
  • Indoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tennis lessons
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - Swedish

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible (may have limits)

More

  • Fireplace in reception
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Food and drink

  • Champagne service

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 20.0 per night
Cribs (infant beds) are available for GBP 20.0 per night

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 12.50 to 16.50 for adults, and GBP 6.25 to 12.50 for children
  • Airport shuttle fee: GBP 40.5 per vehicle (one-way, maximum occupancy 3)
  • Crib (infant bed) fee: GBP 20.0 per night
  • Rollaway bed fee: GBP 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

Pool access available from 7:30 AM to 8:00 PM

Property is also known as

Lensbury Hotel Teddington
Lensbury Hotel
Lensbury Teddington
Lensbury
Lensbury Resort
The Lensbury
The Lensbury Resort Hotel
The Lensbury Resort Teddington
The Lensbury Resort Hotel Teddington

The Lensbury Resort Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 369 out of 795 reviews
Rating 8 - Good. 241 out of 795 reviews
Rating 6 - Okay. 112 out of 795 reviews
Rating 4 - Poor. 38 out of 795 reviews
Rating 2 - Terrible. 35 out of 795 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

david

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Loads of facilities to use if you wanted (gym pool etc.) The staff were Very helpful And a great breakfast
Stayed 1 night in Nov 2024

10/10 Excellent

Jack

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely
Stayed 1 night in Oct 2024

8/10 Good

kyle

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, affordable, beds are a little hard for my liking
Stayed 1 night in Nov 2024

2/10 Terrible

Simon

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Unsure why we were provided with a room for people with a disability, emergency pull cords everywhere, 1 over the bed which had to be repositioned, a wet room not a bath room so couldn't use shower without wetting the toilet area. Fridge provided which may have been useful had I known in advance! . Bar area closed at 22:40hrs not 24:00hrs as advised. Pool/Sauna located outside hotel so not convenient in poor weather and available to 'members' as well as hotel guests, this does not make for a relaxing experience. Sauna/Steam room closed 2 weeks before our stay for refurb, no mention on website when booking & wouldn't had bothered if we had known. A small sauna ( 3 people max ) was available in both men's & women's changing area but our experience was that these were smelly and unhealthy. Pool being used by a kids swimming club and all the seating areas were occupied by parents. No mention when checking in that there was an event that evening on the lawn outside the hotel, directly below our room which looked like it included mulled wine and canopies and seemed to be celebrating the lighting of the Christmas trees at the front of the hotel, not sure who was invited, guests or just VIP's! I would have liked to have attended, particularly as a brass band was banging out Christmas tunes just as we were trying to have a nap! The room was very spacious ( for wheelchair users) but uncomfortably hot to sleep in. After a 1 night stay we both ended up ill with throat/ chest issues.
Stayed 1 night in Nov 2024

10/10 Excellent

Dale-Charlotte

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location have stayed several times. Always think the reception staff could be a little friendlier. Also, the shower in my room was stupidly small and a bit retro in design. Time for a modernisation!
Stayed 1 night in Nov 2024

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff, lovely atmosphere all in all a really enjoyable stay
Stayed 2 nights in Nov 2024

10/10 Excellent

Lloyd

Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Ok hotel nothing special
Tiny box room that was so hot when I I had to open all the windows very average . Downfall I needed to be out early in the morning breakfast starts at 7 am but the staff would not let you in a minute earlier despite everything ready .So say for 15 mins waiting .
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very poor experience all round
1. Room Issues We had booked a family room with the specific request for a baby cot. Unfortunately, the room was far too small to accommodate the cot comfortably, and we had to move it around constantly to navigate the space. Additionally, the room smelled of damp and alcohol, which was both unpleasant and unacceptable. 2. Dining Experience Dinner was another disappointment. Although your staff provided lovely service, we had to wait an unreasonably long time for our meal, and the food itself was dry and unsatisfactory. To compound this, the breakfast the following morning was cold, which further added to our frustration. 3. Privacy and Disturbances At 10:13 a.m., a staff member knocked on our door while my wife was breastfeeding. Despite taking only a moment to answer, the staff opened the door without permission. This was a gross invasion of our privacy. Even if your system had not been updated, there is no justification for entering or disturbing guests 45 minutes before the standard check-out time. Moreover, our check-out time had been changed to 12 p.m. the previous evening, yet we were disturbed not only at 10:13 a.m. but again at 11:15 a.m. The woman responsible claimed to be a supervisor, and when confronted during the second disturbance, she lied about having entered the room earlier, further exacerbating our frustration with this situation. 4. Fire Drill We were not warned about the fire drill that was planned during our stay, causing our baby to wake up yet again.
Stayed 1 night in Nov 2024

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

8/10 Good

Ceri

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice stay, good staff, room was basic but suitable. I would return
Stayed 1 night in Nov 2024

6/10 Okay

Michael, Twickenham

Stayed 1 night in Oct 2024

8/10 Good

Kadia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is very good and staff polite and reasonably attentive. Parking was good and location perfect for Twickenham Stadium visit but our room was very disappointing. Was for disabled guests but tired and outdated and as able bodied meant toilet too high and sink too low. Only 1 towel for 2 guests and poor tea/coffee facilities and 1 biscuit. No fridge or ice and no room service. No bath and dated shower. Bar food dry and unappealing. We left it. Think we just got the worst of everything. Shame
Stayed 1 night in Nov 2024

6/10 Okay

Anne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice location, disappointing stay.
It happened to be a very hot weekend in July. We were in the conference room which was ridiculously bright – no facility for reducing light – made it difficult to see anything projected on the screen. The air conditioning was not working – the whole experience was MISERABLE Yes, I booked a single room but normally one stays as a single person in a double room, with double towels and refreshments etc. I paid considerably more at the Lansbury, because it has such a high opinion of itself but I’ve had much better facilities in a double room, four-star hotel for half the price. I do not think the room had air-conditioning – okay many hotels do not - but I don’t think I could open the window. I recall I had to keep my curtains closed in an effort to cut down on heat from the Sun. I think I could open the bathroom window. Overall it was not a happy stay. I was not staying there by choice but in order to be at the same location as a conference I was attending.
Stayed 3 nights in Jul 2024

6/10 Okay

Samantha

Disliked: Staff & service
Not worth the money
Bad reception service for busy weekend. Terrible WiFi. Restaurant staff were lovely.
Stayed 1 night in Nov 2024

2/10 Terrible

Istabrak

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The room was not worth the money we paid for. The beds weren't very uncomfortable and spider wipes were all over the room plus the floor made a very bad noises. Spa thermal\steam room was closed too. The food wasn't great either. Definitely not the 4 star, more like basic 2 star. Would not recommend for spa and wellness get away. Staff at restaurant and bar however were nice & friendly.
Stayed 1 night in Nov 2024

4/10 Poor

Mian Haseeb

Disliked: Cleanliness, staff & service
Conference facility not a resort
Stayed 2 nights in Oct 2024

10/10 Excellent

Jase

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All round excellent hotel
Stayed 2 nights in Nov 2024

10/10 Excellent

Lance

Travelled with family
Liked: Amenities
Wonderful as always
Stayed 8 nights in Oct 2024

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Nigel

Stayed 1 night in Oct 2024

8/10 Good

Peta

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Lovely hotel but room was stuffy, shower faulty, fridge stopped working (was fixed) & I wasn’t given the VIP food credit. Also didn’t appreciate the looks from the club members when we mistaken set foot in the wrong lounge.
Stayed 4 nights in Oct 2024

6/10 Okay

Mark

Stayed 1 night in Oct 2024

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting and fabulously well-appointed. Large and comfortable room, Two proper double beds in their own areas was great for the three of us.
Stayed 1 night in Oct 2024