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The Lensbury Resort

4.0 star property

Photo gallery for The Lensbury Resort

Daily buffet breakfast for a fee
Indoor pool
Exterior
Deluxe Twin
Aerial view

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar

Explore the area

Map
Broom Road, Teddington, England, TW11 9NU
  • Twickenham Stadium
    ‪7 min drive‬
  • Hampton Court Palace
    ‪8 min drive‬
  • Royal Botanic Gardens, Kew
    ‪14 min drive‬
  • London (LHR-Heathrow)
    ‪45 min drive‬

Room options

View all photos for Deluxe Double

Deluxe Double

Deluxe Double

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin

Deluxe Twin

Deluxe Twin

  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Twin

Classic Twin

Classic Twin

  • Sleeps 2
  • 2 Twin Beds

View all photos for Cosy Classic

Cosy Classic

Cosy Classic

  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Dutch Suite

Dutch Suite

Dutch Suite

  • Sleeps 2

View all photos for Classic Double

Classic Double

Classic Double

  • Sleeps 2
  • 1 Double Bed

Similar properties

Property grounds

Warren House

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, (708)
The price is AU$277
for 1 room
includes taxes & fees
19 Apr - 20 Apr
Warren House

About the area

Teddington

Located in Teddington, The Lensbury Resort is a 5-minute drive from Bushy Park and 7 minutes from Twickenham Stadium. .This family-friendly hotel is 2.9 mi (4.7 km) from Hampton Court Palace and 4.9 mi (7.9 km) from Royal Botanic Gardens, Kew.

What's nearby

  • Bushy Park - 5 min drive - 2.8 km
  • Twickenham Stadium - 7 min drive - 4.2 km
  • Richmond Park - 7 min drive - 5.7 km
  • Hampton Court Palace - 8 min drive - 4.8 km
  • Royal Botanic Gardens, Kew - 14 min drive - 7.9 km

Getting around

  • Richmond Underground Station - 8 min drive
  • Teddington Station - 18 min walk
  • Heathrow Airport (LHR) - 45 min drive

Restaurants

  • ‪Lensbury Lounge Restaurant and Terrace - ‬2 min walk
  • ‪The Railway Pub - ‬3 min drive
  • ‪The Anglers, Teddington - ‬4 min walk
  • ‪Cafe Benedict - ‬14 min walk
  • ‪The Fallow Deer - ‬10 min walk

About this property

The Lensbury Resort

Family-friendly hotel with a full-service spa and a fitness center
The Lensbury Resort offers 155 air-conditioned accommodations with safes and hair dryers. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include bathtubs or showers and complimentary toiletries. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and a children's pool are on site. Other recreational amenities include outdoor tennis courts, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, Swedish massages, facials, and body scrubs.
Make yourself at home in one of the 155 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as outdoor tennis courts, an indoor pool, and a sauna. This hotel also features complimentary wireless internet access, an arcade/game room, and wedding services.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM.
The Lensbury Resort has a restaurant on site.
The Lounge - This brasserie specializes in British cuisine and serves brunch, lunch, and dinner. A children's menu is available. Open daily.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 12.50 to 16.50 for adults and GBP 6.25 to 12.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • The Lounge

Things to do

  • 15 outdoor tennis courts
  • Arcade/game room
  • Boat
  • Canoeing
  • Children's pool
  • Full-service spa
  • Gym
  • Indoor pool
  • Kayaking
  • Motor boating
  • Playground
  • Racquetball/squash
  • Sauna
  • Steam room
  • Tennis lessons
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Indoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Champagne service

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 20.0 per night
Cribs (infant beds) are available for GBP 20.0 per night

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 12.50 to 16.50 for adults, and GBP 6.25 to 12.50 for children
  • Airport shuttle fee: GBP 40.5 per vehicle (one-way, maximum occupancy 3)
  • Crib (infant bed) fee: GBP 20.0 per night
  • Rollaway bed fee: GBP 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

Pool access available from 7:30 AM to 8:00 PM

Property is also known as

Lensbury Hotel Teddington
Lensbury Hotel
Lensbury Teddington
Lensbury
Lensbury Resort
The Lensbury
The Lensbury Resort Hotel
The Lensbury Resort Teddington
The Lensbury Resort Hotel Teddington

The Lensbury Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 382 out of 814 reviews
Rating 8 - Good. 245 out of 814 reviews
Rating 6 - Okay. 114 out of 814 reviews
Rating 4 - Poor. 38 out of 814 reviews
Rating 2 - Terrible. 35 out of 814 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

James

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Matthew

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous property with lots of leisure facilities. Wish we could’ve stayed longer. We will definitely stay here again next time.
Stayed 1 night in Jan 2025

8/10 Good

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great place to stay for the last night of our trip to England. Wonderful in-house restaurant and pub, massive room for our family of 4, and a great vibe all around. Wished we had taken some time to see Twickenham, as it looked great on the way to the airport in the morning. Hope to stay here again and do that next time!
Stayed 1 night in Dec 2024

8/10 Good

Suvekxya

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The area around the hotel was amazing, the view and the facilities that were open for us to use.
Stayed 2 nights in Dec 2024

2/10 Terrible

Simon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again
Probably the worst hotel room I have ever stayed in. The main door did not open fully as the bed was in the way. Likewise the wardrobe door didn't open for same reason. Windows were single glazed so full of condensation - I am still recovering from the damp - and did not block any external noise - we were on 3rd floor but could hear every conversation outside the main entrance to the hotel. Despite asking "do not disturb" housekeeping staff stood out side our door each day for the noisy conversations. Every door on that floor was slammed shut by everyone using themNo minibar, no replenished tea/coffee etc. Rusty vent in shower. Poorly maintained decor in bathroom. The TV was virtually the size of a laptop. Plenty of power points - just no power from them (I expect poorly wired in). To be told that the room is going to be refurbished next year is no consolation to me - just confirmation that it was not fit for purpose when I was being charged to stay in it. Even the lift was like something from the 70's - everywhere was just so "tired". Even Premier Inn and Wetherspoons would be embarrassed about the lack of quality here - yet it looks so promising from the outside. If I could give it no stars I would but the minimum is one.
Bathroom Door
Window
external window
Shower rust
Stayed 2 nights in Dec 2024

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ovberall very good and would stay again. Bit tired here and there but would recomend.
Stayed 1 night in Dec 2024

10/10 Excellent

mrs G A A P

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Joshua

Liked: Room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Georgina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleased with the size of the room and the quiet part of the resort we were in away from the main building with the sound of Teddington’s lock in the distance. The room was in good condition and clean. I don’t think the heated towel rail was working was the only thing I noticed. Also when I checked in it was after dark and I got lost trying to locate the building away from the main hotel once I checked in and as it’s not a very well lit site and I went the wrong way, it was a bit disconcerting. Almost certainly my mistake but perhaps taking people to the relevant exit would help or give clearer instructions,. The staff were helpful and polite though. Thanks would love to stay again and use more of the facilities next time.
Stayed 1 night in Dec 2024

10/10 Excellent

Hamzeh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Lady Emma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Lensbury is a very good solution for staying in comfortable surroundings in South West London. Thecrooms are good, we didcask for a bath when booking but were put in a room withba shower (ugh)! however we survived. Whatcwas bad was, lack of properv cleaning if the room, wash basin and lavatory not cleaned. Also very annoying to be told at 9pm after dinner that the coffee machine had "been closed down", ie " cant be bloody bothered, why dont you have a drink".
Stayed 2 nights in Dec 2024

8/10 Good

Steve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Enas

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Be careful stolen my experience items
Stolen my perfume and neckless and after my complain they said sorry the lady who cleaning the room working 8 yeara and never happen this before . I ask them did you open camera to check they said not allowed i have to go police and i ask the reception how do you confirm if this is true she didn’t know what to say really was upset and not care what happen with me …
Stayed 2 nights in Dec 2024

6/10 Okay

Naomi

Liked: Cleanliness, amenities, property conditions & facilities
The room itself was fine and the gym facilities ok. Customer service overall was not great and thre breakfast was average.
Stayed 4 nights in Dec 2024

8/10 Good

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

LISA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Stephen, BRUGES

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always reliable VFM stay at the Lensbury. Good breakfast as ever. Staff very friendly. Great location on the Thames at Teddington Lock.
Stayed 3 nights in Dec 2024

10/10 Excellent

lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
it is in a beautiful location easy for the towns magnificent grounds
Stayed 1 night in Dec 2024

10/10 Excellent

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Gem of a Place
The hotel is really nice and all of the staff are so friendly. This was my first visit but I’ve booked to go back in January. This is now my go to hotel when I am in west Lobdon
Stayed 1 night in Dec 2024

4/10 Poor

Alka

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
The hotel itself and grounds are absolutely stunning, however the rooms are another story!! The rooms do not seem to have been updated since the 1980's, grim carpets, black mould and cracked flooring in the bathroom, shower head full of limescale so the water sprays everywhere. I DO NOT recommend anyone to spend a single penny to stay here!!
Stayed 1 night in Dec 2024

6/10 Okay

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very small
Stayed 1 night in Dec 2024