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The Waldorf Hilton, London

4.0 star property

Photo gallery for The Waldorf Hilton, London

Exterior
2 bars/lounges
Terrace/patio
2 bars/lounges
32-inch flat-screen TV with cable channels, TV

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk

Explore the area

Map
Aldwych, London, England, WC2B 4DD
  • Trafalgar Square
    ‪12 min walk‬
  • The British Museum
    ‪12 min walk‬
  • London Eye
    ‪15 min walk‬
  • London (LCY-London City)
    ‪36 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed (Lounge Access)

32-inch flat-screen TV with cable channels, TV

Junior Suite, 1 King Bed (Lounge Access)

  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed

Premium bedding, in-room safe, desk, blackout curtains

Superior Room, 1 Queen Bed

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 King Bed (Lounge Access)

Executive Room, 1 King Bed (Lounge Access)

Executive Room, 1 King Bed (Lounge Access)

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Deluxe Room

Twin Deluxe Room

Twin Deluxe Room

  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Guest Room

Twin Guest Room

Twin Guest Room

  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Suite, 1 King Bed (Lounge Access)

Executive Suite, 1 King Bed (Lounge Access) | Living area

Executive Suite, 1 King Bed (Lounge Access)

  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room (For 2 Adults and 1 Child)

Family Room (For 2 Adults and 1 Child)

Family Room (For 2 Adults and 1 Child)

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

Room, 2 Double Beds

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms, Business Lounge Access (Newly Designed)

Premium bedding, in-room safe, desk, blackout curtains

Suite, 2 Bedrooms, Business Lounge Access (Newly Designed)

  • Sleeps 8
  • 2 King Beds

Executive Room, 1 King Bed (Peloton)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Astor, Four-Poster Bed)

Suite, 1 King Bed (Astor, Four-Poster Bed)

Suite, 1 King Bed (Astor, Four-Poster Bed)

  • 47 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for King Suite, Suite, Business Lounge Access

Premium bedding, in-room safe, desk, blackout curtains

King Suite, Suite, Business Lounge Access

  • Sleeps 4
  • 1 King Bed

Executive Room, 1 King Bed (Xmas Shopping)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Fashion Break)

Suite, 1 King Bed (Fashion Break)

Suite, 1 King Bed (Fashion Break)

  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms

Premium bedding, in-room safe, desk, blackout curtains

Family Suite, 2 Bedrooms

  • 25 sq m
  • Sleeps 6
  • 3 King Beds

View all photos for Family Suite, 1 King Bed (Wonderland)

32-inch flat-screen TV with cable channels, TV

Family Suite, 1 King Bed (Wonderland)

  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Double Bed (Afternoon Tea)

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 1 Double Bed (Afternoon Tea)

  • Sleeps 2
  • 1 Double Bed

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About the area

London

The Waldorf Hilton, London is centrally located in London, a 4-minute walk from Covent Garden Market and 12 minutes by foot from Trafalgar Square. .This luxury hotel is 0.8 mi (1.3 km) from The British Museum and 0.9 mi (1.5 km) from London Eye.

What's nearby

  • Trafalgar Square - 12 min walk - 1.0 km
  • The British Museum - 12 min walk - 1.1 km
  • London Eye - 15 min walk - 1.3 km
  • Piccadilly Circus - 16 min walk - 1.4 km
  • Big Ben - 19 min walk - 1.6 km

Getting around

  • Temple Underground Station - 6 min walk
  • Charing Cross Station - 9 min walk
  • London City Airport (LCY) - 36 min drive

Restaurants

  • ‪Christopher's - ‬1 min walk
  • ‪The Delaunay - ‬1 min walk
  • ‪Franco Manca Aldwych - ‬1 min walk
  • ‪STK London - ‬2 min walk
  • ‪Executive Lounge Hilton - ‬2 min walk

About this property

The Waldorf Hilton, London

Luxury hotel with bars and a health club
The Waldorf Hilton, London offers 298 accommodations with laptop-compatible safes and complimentary bottled water. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This London hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a health club.
Stay in one of 298 guestrooms featuring flat-screen televisions. Cable programming provides entertainment, and wired and wireless internet access is available for a surcharge. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Enjoy recreation amenities such as a health club or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, concierge services, and a ballroom.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. English breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in London? This hotel has 9688 square feet (900 square meters) of space consisting of conference space and 7 meeting rooms.
English breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM.
The Waldorf Hilton, London has a restaurant on site.
Room service (during limited hours) is available.

Languages

Arabic, Dutch, English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 15 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 25 per person
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Health club

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 7 meeting rooms
  • 9,688 square feet of conference space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Champagne service
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 25 per person
  • Fee for in-room wireless internet: GBP 15 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: GBP 15 per 24-hour period (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Waldorf
Waldorf Hilton
Waldorf Hilton Hotel
Waldorf Hilton Hotel London
Waldorf Hilton London
Hilton Hotel Waldorf
Hilton London Waldorf
The Waldorf Hilton Hotel London
The Waldorf Hilton London, England
Waldorf Hotel London
Waldorf Hilton London Hotel
The Waldorf Hilton
The Waldorf Hilton, London Hotel
The Waldorf Hilton, London London
The Waldorf Hilton, London Hotel London

The Waldorf Hilton, London Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 552 out of 1004 reviews
Rating 8 - Good. 254 out of 1004 reviews
Rating 6 - Okay. 106 out of 1004 reviews
Rating 4 - Poor. 52 out of 1004 reviews
Rating 2 - Terrible. 40 out of 1004 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Nicola

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Good overall a little dated in the restaurant, afternoon tea a bit disappointing.
Stayed 1 night in Jan 2025

10/10 Excellent

Mark

First class stat

The Staff were so friendly and helpful, and made the whole experience enjoyable. Nothing to much trouble, and will definitely be returning in June for an another Show we have planned. Well done The Waldorf
Stayed 1 night in Jan 2025

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience all staff are great especially the young lad in the bar
Stayed 1 night in Jan 2025

2/10 Terrible

Paul

Liked: Staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

its what you expect from a higher class hotel

Very nice hotel and very friendly helpful staff, only thing with our room (211) we paid £20 extra a night for an upgrade of a street view but it really wasnt worth it so dont waste you rmoney, plus we you had a shower there was a big water leak coming from under the bath, we did advise the on the check out, the breakfast was very nice with lots to chose from, would i stay again.... YES, perfect location for shopping and to walk to see a show
Stayed 2 nights in Jan 2025

2/10 Terrible

amanda

Disliked: Cleanliness, property conditions & facilities
When I arrived, they placed me in a down graded room than what I had paid for. It wasn't till the next night, after I had reached out and called and asked about it that they confirmed they "accidentally" had placed me in the wrong room. But still didn't refund me for the night their staff gave me the wrong room. Then separately, fitness is very important to me and their gym facility is disgusting. They didn't even clean the mess from the day before of people's water cups and towels. They were still all over the floor. There's barely any machines. Their bathrooms were out of use. Their sauna and steam rooms (which they advertised they had available) were unavailable. And one of the days they simply had no cups for water for anyone at the gym.
Stayed 4 nights in Jan 2025

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We recently had the pleasure of staying at The Waldorf Hotel in London, and it was an exceptional experience from start to finish. From the moment we arrived, the staff were incredibly welcoming, going above and beyond to make us feel at home. A special highlight of our stay was the delightful surprise of an upgraded room upon check-in—a gesture that truly set the tone for our visit. Our room was wonderfully spacious and designed for ultimate comfort. The beds were unbelievably comfortable, offering us some of the best nights of sleep we’ve had in a hotel. Both the room and the hotel itself were impeccably clean, with attention to detail in every corner, which added to the overall luxurious atmosphere. The hotel’s gym was adequate and did the job, providing the essential equipment needed for a basic workout. While not particularly standout, it was clean and well-maintained, which made it a convenient option for staying active during our trip. Finally, the location couldn’t have been more perfect. Situated in the heart of London, it allowed us easy access to many iconic landmarks, theaters, and dining options, making our stay all the more convenient and enjoyable. We cannot recommend The Waldorf Hotel highly enough and are already looking forward to our next visit. Thank you to the team for making our stay so memorable!
Stayed 1 night in Jan 2025

10/10 Excellent

jermel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No hot towels in renovated rooms.

Towel heater did not work. Apparently renovations done did not re-connect the hot water pipe that feeds the towel bar. The front desk sent the maintenance man three times. It wasn't until we were in the room when the nice maintenance man came and explained the problem.
Stayed 4 nights in Jan 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend trip to London

Great position for Theatre land and restaurants, surprised how quiet it was, upgraded to club room and that was nice
Stayed 1 night in Jan 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok

Paid £20 extra for upgrade. Not really worth it, had a view of the bins and air conditioning system.
Stayed 1 night in Jan 2025

10/10 Excellent

Moyra

Travelled with group

Excellent hotel

Very clean room with comfortable bed. Staff were all very friendly
Stayed 1 night in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Mita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location The tub small and water goes all over the floor
Stayed 2 nights in Jan 2025

8/10 Good

darren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location been many times, would definitely stay there again👍
Stayed 3 nights in Dec 2024

10/10 Excellent

cathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Beds

The comfort level of the mattress was hard compared to Hilton hotels in the USA.
Stayed 1 night in Jan 2025

10/10 Excellent

James, Lexington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay here again without a doubt. The staff, location, hotel, food- it was all outstanding. I hope to visit there again in the not too distant future.
Stayed 9 nights in Dec 2024

10/10 Excellent

Kieran, Kent

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great first time experience at the Waldorf having stayed at several different properties over the years in the area. Sorin was a great help, efficient and supportive as we checked in
Stayed 1 night in Dec 2024

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Mark

Liked: Property conditions & facilities

Average place with a name!

Check in was 3pm, we arrived at 12.30 and they said the rooms weren't ready, but we would be on a first come basis. At 3pm the room stilll wasnt ready. 1st night the room was cleaned, they said we had the do not disturb sign up, which was totally false. Service was ok, nothing great! Wouldn't go back
Stayed 3 nights in Dec 2024

10/10 Excellent

Charmaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Thomas, Spring Lake

Liked: Staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

10/10 Excellent

Wendy

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Impressed from Vancouver

I was impressed by the whole hotel. From front staff to bell captains. Rooms very clean. However, the restaurant could have been a little better. Too much dressing on the salad. The hotel was beautifully decorated for the holidays. Loved the all spice cinnamon fragrance of the lobby.
Stayed 1 night in Dec 2024

10/10 Excellent

Farah

Travelled with family
Excellent hotel, great amenities and incredibly helpful staff!
Stayed 5 nights in Dec 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024