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Zedwell Underground Hotel Tottenham Court Road

3.0 star property

Photo gallery for Zedwell Underground Hotel Tottenham Court Road

Cocoon 3
Shower, rainfall showerhead, towels
Interior
Reception
Property entrance

Reviews

6.6 out of 10

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

View map
112a Great Russell Street, London, England, WC1B 3NQ
  • Place, The British Museum
    ‪7 min walk‬
  • Place, Leicester Square
    ‪8 min walk‬
  • Place, Piccadilly Circus
    ‪12 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪37 min drive‬

Room options

View all photos for Cocoon 1, Accessible

Cocoon 1, Accessible

Cocoon 1, Accessible

  • Sleeps 1
  • 1 Twin Bed

View all photos for Cocoon 2

Cocoon 2

Cocoon 2

  • Sleeps 2
  • 1 Double Bed

View all photos for Cocoon 2 Twin

Cocoon 2 Twin

Cocoon 2 Twin

  • Sleeps 2
  • 1 Double Bed

View all photos for Cocoon 3

Cocoon 3

Cocoon 3

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Cocoon 4

Cocoon 4

Cocoon 4

  • Sleeps 4
  • 2 Double Beds

View all photos for Cocoon 2 Accessible

Cocoon 2 Accessible

Cocoon 2 Accessible

  • Sleeps 2
  • 1 Double Bed

View all photos for Cocoon 1

Soundproofing, free WiFi, bed sheets

Cocoon 1

  • Sleeps 1
  • 1 Twin Bed

Cocoon 1, Accessible

  • Sleeps 1

Cocoon 1

  • Sleeps 1

Cocoon 2 Twin

  • Sleeps 2

Cocoon 2

  • Sleeps 2

Cocoon 3

  • Sleeps 3

Cocoon 4

  • Sleeps 4

Cocoon 2 Accessible

  • Sleeps 2

Similar properties

Café
Zedwell Piccadilly Circus
  • Free WiFi
  • Air conditioning
  • 24/7 front desk
  • Soundproof rooms
3.8 out of 5, Good, 5,266 reviews
The price is AU$222
includes taxes & fees
26 Oct - 27 Oct
Zedwell Piccadilly Circus

About the area

London

With a stay at Zedwell Underground Hotel Tottenham Court Road, you'll be centrally located in London, steps from Tottenham Court Road and 5 minutes by foot from The British Museum. .This hotel is 0.4 mi (0.7 km) from Russell Square and 0.5 mi (0.8 km) from Leicester Square.

What's nearby

  • The British Museum - 7 min walk - 0.7 km
  • Russell Square - 7 min walk - 0.7 km
  • Leicester Square - 8 min walk - 0.7 km
  • Piccadilly Circus - 12 min walk - 1.0 km
  • Trafalgar Square - 14 min walk - 1.2 km

Getting around

  • Tottenham Court Road Station - 2 min walk
  • Tottenham Court Road Underground Station - 2 min walk
  • Heathrow Airport (LHR) - 62 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Five Guys - ‬1 min walk
  • ‪Ole & Steen - ‬1 min walk
  • ‪The Flying Horse - ‬1 min walk
  • ‪Breakfast Room @St Giles - ‬1 min walk

About this property

Zedwell Underground Hotel Tottenham Court Road

Hotel with a 24-hour front desk, steps from Tottenham Court Road
Zedwell Underground Hotel Tottenham Court Road offers 205 accommodations with air conditioning. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Bathrooms include showers with rainfall showerheads. Housekeeping is provided daily.
Make yourself at home in one of the 205 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers with rainfall showerheads.
This smoke-free hotel was built in 2023.
Featured amenities include express check-in, express check-out, and a 24-hour front desk.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (100 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair-accessible path to lift

More

  • 2 floors
  • Built in 2023
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Rainfall showerhead
  • Shower
  • Towels provided

More

  • Air conditioning
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

Property is also known as

Zedwell Underground Tottenham Court Road
Zedwell Underground Hotel Tottenham Court Road Hotel
Zedwell Underground Hotel Tottenham Court Road London
Zedwell Underground Hotel Tottenham Court Road Hotel London

Zedwell Underground Hotel Tottenham Court Road Reviews

Reviews

6.6
Rating 10 - Excellent. 292 out of 1140 reviews
Rating 8 - Good. 257 out of 1140 reviews
Rating 6 - Okay. 249 out of 1140 reviews
Rating 4 - Poor. 166 out of 1140 reviews
Rating 2 - Terrible. 176 out of 1140 reviews

7.8/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Chloe

Stayed 2 nights in Jul 2025

6/10 Okay

Caitlyn

Liked: Room comfort
Disliked: Staff & service
We arrived early so decided to go to drop the bags off at the hotel since we were too early for check in. We got told we were unable to check in early however the group of girls next to us just got checked in and let to their rooms. After asking if i could leave the bag at the hotel until we checked in I got told there was a £15 charge just to leave a bag in a room which i found completely ridiculous and if i knew this i probably would not have booked this hotel as it is an absolute scam and does not state this anywhere in the description. We came to check in and there was flies in my sink in the bathroom and on the roof so went up to reception and they did give me a different room no hassle but they did not seem bothered at all about it nor an apology. I work in a hotel and stayed in many and never once have i come across fees to leave your bag somewhere or the staff to seem so unbothered by a complaint. However the rooms are just as shown and bed is very comfortable. There is not much noise or bother when your in the room. There are plugs right above the bed which is very handy and a light switch. I would probably not stay here again just because of the reasons stated above and for £600 for 2 nights i would expect a little bit more friendliness and consideration when complaints are brought up.
Stayed 2 nights in Jul 2025

2/10 Terrible

Neil

Disliked: Cleanliness, amenities, property conditions & facilities
Terrible design. The low, futon style bed was bad enough, but the lack of a chair or wardrobe of set of draws meant I had my bag on the floor with no where to put anything. Actually felt I was living on the floor. Bed never made - is this a Zedwell thing? Won’t be booking this property, or indeed, Zedwell hotels again.
Stayed 3 nights in Jul 2025

6/10 Okay

Sharla

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Asked for extra pillows which never arrived. Aircon wasnt working properly so was a hot room with 4 of us in.
Stayed 1 night in Jul 2025

6/10 Okay

Nadina, Conception Bay South

Travelled with family and small children
Liked: Amenities
Such a convenient location close to subway
Stayed 1 night in Jul 2025

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort

Impossible to contact

Impossible to contact anyone at this whole chain about lost property. No functioning phone line.
Stayed 1 night in Jul 2025

8/10 Good

Alex

Stayed 1 night in Jun 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, room comfort

July 2025 no a/c and bed bugs

Had 2 rooms for 3 nights. One room the A/C didn’t work, and the other had bed bugs. I spoke to 3 different managers on duty and best they would do was put on clean sheets in one room and a fan in the other. Asked to at minimum comp my $40 for early check in that was charged, but nothing. Other than the location being great, nothing else is worth the stay. I’ve never left a negative review but felt this one was necessary to do.
Stayed 3 nights in Jul 2025

6/10 Okay

Jacob

Disliked: Amenities
Stayed 1 night in Jul 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Fine for 1 night, no frills!

Had a 1 night stay with my wife, location is great for the theatres and shopping. The only thing I would complain about was that the beds are on the small size and I should have asked for extra pillows. Wouldn’t stay for more than 1 night… but for a place to sleep and that’s all, you could do a lot worse!
Stayed 1 night in Jun 2025

6/10 Okay

Craig

Disliked: Amenities
Stayed 1 night in Jun 2025

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter came in with serious jet lag and I kept misplacing my key card (or forgetting to bring the card when exiting my room😬). The staff members were gracious each time I went to get another key card. Polite and courteous behavior every time I interacted with them from the front desk to the cleaning crew. The price was also about 1/3 the amount compared to neighboring hotels. Lastly, how cool is it to be 5 stories underground
Stayed 6 nights in Jun 2025

8/10 Good

Craig

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Chris

Stayed 1 night in Jun 2025

6/10 Okay

Tim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Too deep underground for comfort! My bed was really uncomfortable too and realised in the morning that the mattress was upside-down… I.e. someone had fully made the bed with the bottom of the mattress facing up and the mattress topper underneath.
Stayed 1 night in Jun 2025

10/10 Excellent

venkata

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice room comfortable and modern
Stayed 1 night in Jun 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 days with my wife. New experience.
Stayed 2 nights in Jun 2025

6/10 Okay

Aaron

Stayed 1 night in Jun 2025

8/10 Good

Ivo Enrique

Travelled with partner
The hallways to the rooms had a rather unpleasant smell, but the rooms themselves were nice. Spacious and comfortable, got the job done. You might hear a few rumbles from the underground railway passing by, or creaks and squeaks from what may be the plumbing. Since it’s underground, you will have no sense of time. But if your goal is to simply have somewhere to freshen up and sleep right in the middle of the West End, this is the place to be!
Stayed 2 nights in Jun 2025

6/10 Okay

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All absolutely fine but loud plumbing so every time someone ran a tap there was a loud clanking noise which woke me up several times
Stayed 1 night in Jun 2025

6/10 Okay

Debbie

Business traveller
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

2/10 Terrible

Tom

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT STAY AT THIS HOTEL, unless you like the sound and vibrations of tube trains rumbling throughout the night.
Stayed 2 nights in May 2025

8/10 Good

Elizabeth

Basic but comfortable, really well located. The only downside really is that it would be nice to have a brighter lighting option as it's quite difficult to get ready with the low lighting.
Stayed 1 night in Jun 2025

10/10 Excellent

Ben

Stayed 4 nights in Jun 2025