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Best Western Ontario Mills Mall

2.5 star property

Photo gallery for Best Western Ontario Mills Mall

Lobby
Exterior
Lobby
Premium bedding, down duvets, pillow-top beds, desk
Property amenity

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Room service
  • Gym
  • Pet-friendly

Explore the area

Map
4395 Ontario Mills Pkwy, Ontario, CA, 91764
  • Ontario Mills Shopping Mall
    ‪5 min walk‬
  • Toyota Arena
    ‪15 min walk‬
  • Ontario Convention Center
    ‪4 min drive‬
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪6 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub (with Single Sofabed)

Premium bedding, down duvets, pillow-top beds, desk

Standard Room, 1 King Bed, Accessible, Bathtub (with Single Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (with Single Sofabed)

Standard Room, 1 King Bed, Non Smoking (with Single Sofabed)

Standard Room, 1 King Bed, Non Smoking (with Single Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking | Accessible bathroom

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Country Inn & Suites by Radisson, Ontario at Ontario Mills, CA

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.1 out of 5, Very good, (1200)
The price is AU$212
for 1 room
includes taxes & fees
9 Apr - 10 Apr
Country Inn & Suites by Radisson, Ontario at Ontario Mills, CA

About the area

Ontario

A stay at Best Western Ontario Mills Mall places you in the heart of Ontario, just a 5-minute walk from Ontario Mills Shopping Mall and within a 5-minute drive of Ontario Convention Center. .This hotel is 14.6 mi (23.5 km) from California Baptist University and 15.5 mi (24.9 km) from Riverside Convention Center.

What's nearby

  • Ontario Mills Shopping Mall - 5 min walk - 0.4 km
  • Toyota Arena - 15 min walk - 1.3 km
  • Ontario Convention Center - 4 min drive - 5.1 km
  • Victoria Gardens - 6 min drive - 7.3 km
  • Auto Club Speedway - 9 min drive - 10.2 km

Getting around

  • Upland Station - 8 min drive
  • Los Angeles - Ontario Intl. Airport (ONT) - 6 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬5 min walk
  • ‪In-N-Out Burger - ‬3 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Chick-fil-A - ‬3 min walk
  • ‪Panda Express - ‬7 min walk

About this property

Best Western Ontario Mills Mall

Pet-friendly hotel with free breakfast connected to a shopping center in Ontario
Best Western Ontario Mills Mall offers 105 accommodations with iPod docking stations and MP3 docking stations. Pillowtop beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Ontario hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 105 guestrooms featuring refrigerators and microwaves. Your pillowtop bed comes with down comforters and premium bedding. Wired and wireless internet access is complimentary, while 32-inch flat-screen televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Don't miss out on the many recreational opportunities, including an outdoor pool, a hot tub, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and shopping on site.
Take advantage of the hotel's room service (during limited hours). Mingle with other guests at the complimentary reception, held on select days. A complimentary full breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Ontario? This hotel has 797 square feet (74 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary full breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered on select days.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Free manager's reception (select days)

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • Shopping centre
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 797 square feet of conference space
  • Meeting room

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • IPod dock
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 75 per stay), plus a one-time cleaning fee of USD 75
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 75 per stay) plus USD 75 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Ayres Inn Ontario Mills Mall
Ayres Ontario Mills Mall
Ayres Hotel Ontario Mills Mall
Ayres Inn Suites Ontario at the Mills Mall
Best Western Ontario
Ontario Mills Mall Ontario
Best Western Ontario Mills Mally
Best Western Ontario Mills Mall Hotel
Ayres Hotel Ontario at the Mills Mall
Best Western Ontario Mills Mall Ontario
Best Western Ontario Mills Mall Hotel Ontario

Best Western Ontario Mills Mall Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 250 out of 365 reviews
Rating 8 - Good. 69 out of 365 reviews
Rating 6 - Okay. 24 out of 365 reviews
Rating 4 - Poor. 13 out of 365 reviews
Rating 2 - Terrible. 9 out of 365 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Bikram

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is good
Stayed 1 night in Dec 2024

4/10 Poor

Cheryl

Travelled with family
Disliked: Amenities, property conditions & facilities
The room was clean on arrival but it was impossible to get someone to clean it during our stay, even after requesting. We dumped our own trash and called for towels and toilet paper several times, they dropped it off without a problem. Hot tub was great the first time, second time were branches and two feet of foam with no pool towels. We were there for 5 days.
Stayed 5 nights in Dec 2024

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Irene

Stayed 2 nights in Nov 2024

10/10 Excellent

Heriberto

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good stay, the place was close to the mall and it was nice and clean. The only thing was a homeless guy being aggressive towards me for no reason no fault of the hotel but would like to share.
Stayed 2 nights in Dec 2024

10/10 Excellent

Martin

Stayed 1 night in Nov 2024

10/10 Excellent

darwin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Chad

Stayed 2 nights in Nov 2024

2/10 Terrible

Therese

Disliked: Room comfort
Don’t Stay Here
Where do I start. When checking in, they were not very welcoming. The bed was very uncomfortable. They cleaned carpets in the hallway and maybe the rooms (the door was open and they had a blower going into the room). The blower went all night and it was very loud. They should never have given out the rooms on the first floor with all this going on. Will not stay here again.
Stayed 1 night in Dec 2024

10/10 Excellent

Linda, El Mirage

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, roomy, nice room.
Stayed 3 nights in Nov 2024

4/10 Poor

Kanita

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price one of the nicest places we have stayed at.
Stayed 1 night in Nov 2024

10/10 Excellent

Olivia

Stayed 3 nights in Nov 2024

10/10 Excellent

LORI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Gabriel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall my stay was as expected for this price range. The room had a nice elegant touch but the bathroom was pretty basic. Tub felt like it was not secured. All in all i would definitely stay again. Thanks.
Stayed 4 nights in Nov 2024

10/10 Excellent

VICTOR

Stayed 1 night in Nov 2024

10/10 Excellent

Quinton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Johana

8/10 Good

Joseph G.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
TV options were limited.
Stayed 1 night in Nov 2024

10/10 Excellent

Johana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was super nice and the beds were very comfortable
Stayed 1 night in Nov 2024

10/10 Excellent

Elise

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and calm
Stayed 2 nights in Oct 2024

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Estelle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly. It was nice and clean and quiet. I enjoyed my day. Just wish the fireplace had work because it was cold out and I looked very intrigued and I like to smoke so I thought the fireplace would be working to keep me warm while I take a break, and have a smoke
Stayed 1 night in Oct 2024

6/10 Okay

Francisco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nothing unique
Stayed 1 night in Oct 2024