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DoubleTree by Hilton Pomona

4.0 star property

Photo gallery for DoubleTree by Hilton Pomona

Italian cuisine
Exterior
Lobby
Lobby
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Room service
  • Housekeeping
  • Parking available
  • Breakfast available

Explore the area

View map
3101 W Temple Ave, Pomona, CA, 91768
  • Place, California State Polytechnic University, Pomona
    ‪18 min walk‬
  • Place, Phillips Mansion
    ‪2 min drive‬
  • Place, In-N-Out Burger Pomona Dragstrip
    ‪9 min drive‬
  • Airport, Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪15 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(57 reviews)
  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Little Extras Upgrade)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking (Little Extras Upgrade)

9.2 out of 10
Wonderful
(13 reviews)
  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(40 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking (Little Extras Upgrade)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Non Smoking (Little Extras Upgrade)

9.6 out of 10
Exceptional
(4 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Roll-in Shower, Little Extras Upgrade)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Non Smoking (Roll-in Shower, Little Extras Upgrade)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility & Hearing, Roll-in Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Non Smoking (Mobility & Hearing, Roll-in Shower)

8.4 out of 10
Very good
(8 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hr Acc Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Accessible (Hr Acc Roll-In Shower)

9.2 out of 10
Wonderful
(5 reviews)
  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds

Guest Room With 1 King Bed And Roll-in Shower-Mobility Hearing Accessible With Sofa Bed

  • Sleeps 4

Queen Room with Two Queen Beds and Sofa Bed

  • Sleeps 6

Mobility Hearing Accessible King Room with Roll in Shower

  • Sleeps 2

Mobility Hearing Accessible 2 Queen Room with Roll in Shower

  • Sleeps 4

King Bed with Sofa Bed

  • Sleeps 4

Two Queen Beds with Sofa Bed

  • Sleeps 6

1 King Bed W/Sofabed-Amenity Delivery To Rm

  • Sleeps 4

Similar properties

Exterior
Hilton Garden Inn Pomona Chino
  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, 748 reviews
The price is AU$191
includes taxes & fees
21 Dec - 22 Dec
Hilton Garden Inn Pomona Chino

About the area

Pomona

With a stay at DoubleTree by Hilton Pomona in Pomona (Westmont), you'll be a 3-minute drive from California State Polytechnic University, Pomona and 7 minutes from Fairplex. .This hotel is 3.1 mi (4.9 km) from Mount San Antonio College and 6 mi (9.7 km) from In-N-Out Burger Pomona Dragstrip.

What's nearby

  • California State Polytechnic University, Pomona - 18 min walk - 1.6 km
  • Phillips Mansion - 2 min drive - 2.6 km
  • Fairplex - 6 min drive - 8.2 km
  • In-N-Out Burger Pomona Dragstrip - 9 min drive - 8.9 km
  • Disneyland® Resort - 23 min drive - 37.4 km

Getting around

  • Walnut Industry Station - 11 min drive
  • Los Angeles - Ontario Intl. Airport (ONT) - 30 min drive

Restaurants

  • ‪Starbucks - ‬11 min walk
  • ‪Wendy's - ‬3 min walk
  • ‪Starbucks - ‬15 min walk
  • ‪Innovation Brew Works - ‬3 min drive
  • ‪Del Taco - ‬3 min drive

About this property

DoubleTree by Hilton Pomona

Hotel with an outdoor pool, near California State Polytechnic University, Pomona
DoubleTree by Hilton Pomona offers 132 accommodations with laptop-compatible safes and safes. Pillowtop beds feature premium bedding. LED televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs or showers, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 132 guestrooms featuring refrigerators and microwaves. Your pillowtop bed comes with premium bedding. LED televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers.
Enjoy recreational amenities such as an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Enjoy Italian cuisine at VITA Los Angeles, a fine-dining restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Pomona? This hotel has 8000 square feet (743 square meters) of space consisting of conference space and 6 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
VITA Los Angeles - This fine-dining restaurant specializes in Italian cuisine. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (USD 10 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: USD 18 to 70 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • VITA Los Angeles

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • 8,000 square feet of conference space

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 18 to 70 per person
  • Self parking fee: USD 10 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Pomona
Hilltop Suites Hotel Pomona
Hilltop Suites Pomona
Pomona Shilo Inn
Shilo Inn Pomona
Hilltop Suites
DoubleTree by Hilton Pomona Hotel
DoubleTree by Hilton Pomona Pomona
DoubleTree by Hilton Pomona Hotel Pomona

DoubleTree by Hilton Pomona Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 650 out of 1002 reviews
Rating 8 - Good. 167 out of 1002 reviews
Rating 6 - Okay. 79 out of 1002 reviews
Rating 4 - Poor. 55 out of 1002 reviews
Rating 2 - Terrible. 51 out of 1002 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Maureen

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

This should not ever never be called a Double Tree

Overpowering odor from chemical cleaners in room & in hallways. Red ants in one of the bathrooms. Had to change rooms twice. Run down, worn out & needs an overhaul. Gave me airborne & a fan to clear the odor?!!! HOWEVER, the staff esp. Colin at the front desk evening shift were great & cannot be responsible for these problems. People smoking weed & vaping at the front door. Pool area is also worn out & dirty—chairs & tables not cleaned. C’mon Hilton help this owner out!
Stayed 2 nights in Sep 2025

10/10 Excellent

Cesar

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Corie

Liked: Cleanliness
Stayed 1 night in Sep 2025

8/10 Good

Nathan

Liked: Staff & service
Stayed 2 nights in Sep 2025

4/10 Poor

Lillian

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Checking in was a little uncomfortable as the rep was rude and seemed to be irritated with our arrival. Our room was ok but held a strong damp odor. One of the beds sheets were not completely dry so we had to have those exchanged as well. We attempted to go swimming the next day, but the pool is very small, there were no towels and my husband had to actually clean leaves and debris out of the main pool. We did not try the hot tub as it was very dirty. There was also a strong damp odor in the gym. The cleaning staff was very nice and that is why I am giving this place a 3 star rating for staff. Will not be back.
Stayed 2 nights in Aug 2025

10/10 Excellent

Juanita

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is incredibly elegant. The rooms are spacious with plenty of room to relax and unwind. Surrounded by palm trees giving it a Southern California vibe.
Stayed 1 night in Aug 2025

8/10 Good

HYUNJUN

Stayed 1 night in Aug 2025

4/10 Poor

Tanya

Travelled with partner
Liked: Cleanliness, staff & service
Didn’t know they charge for parking
Stayed 1 night in Aug 2025

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was great but we requested upper floors and were placed on the bottom floor.
Stayed 1 night in Jul 2025

10/10 Excellent

Terrill

Stayed 5 nights in Aug 2025

10/10 Excellent

Virginia Joy, south san francisco

Stayed 2 nights in Aug 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Cal Poly Pomona campus and easy freeway access
Stayed 2 nights in Aug 2025

10/10 Excellent

Jessica

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly, the hotel restaurant was good and the staff was very friendly.
Stayed 1 night in Aug 2025

4/10 Poor

DALILA

Liked: Staff & service
Disliked: Cleanliness
The room was not properly clean… I found ants in the bathroom walking along the walls, shower floor, and bathroom counter. I found a dog treat on the room’s floor and a pair of eye glasses. I called the front desk and they just said thanks for letting them know. I left that same night.
Stayed 1 night in Aug 2025

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel for Cal Poly families. Personable and professional staff. Big, well appointed rooms. Great welcome fresh chocolate chip cookies😊
Stayed 1 night in Aug 2025

10/10 Excellent

Peng

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The workers are very kindly,and smiley Also like their own chocolate cookies ❤️
Stayed 3 nights in Aug 2025

10/10 Excellent

Cory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and clean. Staff are wonderful!!
Stayed 1 night in Aug 2025

6/10 Okay

Sugata, Seattle

Travelled with family
Liked: Cleanliness, amenities
Checking in was a good experience. No fresh towels were given, had to request. Room was not cleaned the second day.
Stayed 3 nights in Aug 2025

8/10 Good

Randy

Travelled with family, Business traveller
The handicap bars in the bathroom were not safe. They were very loose.
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Consistently comfy and clean

Always a comfortable stay when we drop off our daughter to Cal Poly Pomona. Customer service is always friendly and accommodating to our needs. The rooms are always clean and smells fresh.
Stayed 3 nights in Aug 2025

6/10 Okay

MARIE

Liked: Staff & service
Housekeeping did not have our room ready when we returned at 4pm. We left the room at 8:00 in the morning. Front desk staff was great when we checked in and when we checked out. The staff was well trained, gave us water and warm cookies upon arrival. Parking spaces were not wide enough for a regular size car.
Stayed 2 nights in Aug 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Xiaochen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025