4/10 Poor
April
Travelled with partner
29 Oct 2024
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We have been staying at this location for years and it is usually our “go to” when visiting. The staff is so nice and helpful and the complimentary breakfast is the best! The location is great, close to freeways and other amenities. Unfortunately the property has aged quite a bit and is VERY run down compared to our past visits. Our tub was falling apart, it felt dirty and old and really could use an overall update/renovation. Our A/C stayed on 62 degrees but it remained stuffy and muggy in the room. The carpet and wallpaper was dirty and dingy looking. I was really sad to see it in this rundown condition, and it was a comfortable stay but not for the price they charge. If I am going to pay over $100 a night I would expect the facility to be nicer. Again the staff was so great and helpful and I didn’t complain while there because I didn’t see the sense. It was really nothing that was an easy fix. We won’t be staying here again, at least not at the price they currently charge.
April
Stayed 4 nights in Oct 2024