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Hyatt Ziva Los Cabos- All Inclusive

4.5 star property

Photo gallery for Hyatt Ziva Los Cabos- All Inclusive

Aerial view
Aerial view
Aerial view
Balcony view
40-inch LCD TV with satellite channels, TV, iPod dock

Reviews

8.8 out of 10
Excellent

Popular amenities

Explore the area

Map
Paseo del Malecón l-5 D, San José del Cabo, BCS, 23405
  • Costa Azul Beach
    ‪14 min walk‬
  • Puerto Los Cabos
    ‪6 min drive‬
  • Palmilla Beach
    ‪8 min drive‬
  • San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.)
    ‪17 min drive‬

Room options

View all photos for One Bedroom Master Suite

View from room

One Bedroom Master Suite

  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Ocean Front Double

Club Ocean Front Double

Club Ocean Front Double

  • 32 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Ocean View King

View from room

Club Ocean View King

  • 32 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean View Two Bedroom Master Suite

View from room

Ocean View Two Bedroom Master Suite

  • 116 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Ocean Front One Bedroom Master Suite

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Ocean Front One Bedroom Master Suite

  • 108 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Ocean Front Two Bedroom Grand Master King Suite

40-inch LCD TV with satellite channels, TV, iPod dock

Ocean Front Two Bedroom Grand Master King Suite

  • 150 sq m
  • Ocean view
  • Sleeps 6
  • 2 King Beds

View all photos for Ocean Front Two Bedroom Grand Master Suite

View from room

Ocean Front Two Bedroom Grand Master Suite

  • 217 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Club Swim Up Master King

Terrace/patio

Club Swim Up Master King

  • 70 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Swim Up Master Double

Club Swim Up Master Double

Club Swim Up Master Double

  • 70 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean View Master King

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Ocean View Master King

  • 54 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Ocean View Master Double

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Ocean View Master Double

  • 54 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Master Double

Master Double

Master Double

  • 54 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Master King

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Master King

  • 54 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for Ocean View One Bedroom Master Suite

40-inch LCD TV with satellite channels, TV, iPod dock

Ocean View One Bedroom Master Suite

  • 105 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Ziva Suite

40-inch LCD TV with satellite channels, TV, iPod dock

Ziva Suite

  • 57 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Ocean View Master King

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Club Ocean View Master King

  • 54 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Ocean View Master Double

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Club Ocean View Master Double

  • 54 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Ocean Front King

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Club Ocean Front King

  • 32 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Pool View Master King

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Pool View Master King

  • 54 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Pool View Master Double

Pool View Master Double

Pool View Master Double

  • 54 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

San José del Cabo

Located in San José del Cabo (Zona Hotelera), Hyatt Ziva Los Cabos- All Inclusive is within a 10-minute drive of Puerto Los Cabos and El Dorado Golf Club. .This all-inclusive property is 1.8 mi (2.8 km) from Costa Azul Beach and 3.8 mi (6.1 km) from Palmilla Beach.

What's nearby

  • Playa Hotelera - 11 min walk - 0.9 km
  • Costa Azul Beach - 14 min walk - 1.2 km
  • San Jose del Cabo Art District - 4 min drive - 3.3 km
  • Puerto Los Cabos - 6 min drive - 5.0 km
  • Palmilla Beach - 8 min drive - 6.1 km

Getting around

  • Los Cabos Intl. Airport (SJD) - 17 min drive

Restaurants

  • ‪La Hacienda Baja Grill - ‬1 min walk
  • ‪Starbucks - ‬9 min walk
  • ‪La Plaza - ‬3 min walk
  • ‪Lateral Crudo & Asado - ‬6 min walk
  • ‪El Zafiro - ‬4 min walk

About this property

Hyatt Ziva Los Cabos- All Inclusive

Luxury property on the beach, with 4 outdoor pools
Hyatt Ziva Los Cabos- All Inclusive offers 591 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and free minibar items. Rooms open to balconies. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 40-inch LCD televisions come with premium satellite channels.

Bathrooms include bathrobes, complimentary toiletries, and hair dryers. This San José del Cabo property provides complimentary wireless Internet access. Additionally, rooms include laptop-compatible safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

4 outdoor swimming pools and 4 hot tubs are on site. Other recreational amenities include a complimentary water park, a sauna, and a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 18 treatment rooms including rooms for couples and outdoor treatment areas. Services include sports massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.
Make yourself at home in one of the 591 air-conditioned rooms featuring iPod docking stations and LCD televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, 4 hot tubs, and a complimentary water park. Additional features at this Art Deco property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy Italian cuisine at Farina & Olio, one of the property's 7 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 4 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 11:30 AM.

Featured amenities include a computer station, express check-out, and dry cleaning/laundry services. Planning an event in San José del Cabo? This property has 35000 square feet (3252 square meters) of space consisting of a conference center and 18 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 11:30 AM.
Farina & Olio - This beachfront fine-dining restaurant specializes in Italian cuisine and serves dinner only.
Bon Vivant - This fine-dining restaurant specializes in French cuisine and serves dinner only. Open select days.
Dozo - This restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Hacienda Baja Grill - This restaurant specializes in Latin American cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
La Plaza Buffet - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service (limited menu)
In-room minibar (all beverages included)

Land activities

Fitness facilities

Entertainment

Onsite entertainment and activities
Onsite live performances

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 4 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Bon Vivant
  • Dozo
  • Farina & Olio
  • Hacienda Baja Grill
  • La Plaza Buffet

Things to do

  • 4 hot tubs
  • 4 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Heated pool
  • Karaoke
  • Piano
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Table tennis
  • Waterslide
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Free children's club
  • Free cot
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • In-room babysitting
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 18 meeting rooms
  • Computer station
  • Conference centre (35,000 square foot of space)

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 18 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Grab bar in shower (79 centimetre high)
  • Lever door handles
  • Lift (130 centimetre wide door)
  • Magnifying mirror
  • Pool access ramp on site
  • Pool hoist on site
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (130 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium satellite channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities or services will be unavailable from July 9 2024 to April 15 2025 (dates subject to change):
  • One of the dining venues
The property will be renovating from May 23 2024 to April 15 2025 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Airport shuttle fee: USD 130.00 per vehicle (one-way, maximum occupancy 10)
  • Airport shuttle fee per child: USD 130.00 (one-way), (from 4 to 8 years old)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
Children under 12 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Hyatt Cabos
Hyatt Los Cabos
Hyatt Los Cabos Ziva
Hyatt Ziva Los
Hyatt Ziva Los All Inclusive
Hyatt Ziva Los Cabos
Los Cabos Ziva
Ziva Hyatt
Ziva Los Cabos
Hyatt Ziva Los Cabos All Inclusive San Jose del Cabo
Hotel Hyatt Ziva Los Cabos- All Inclusive San Jose del Cabo
San Jose del Cabo Hyatt Ziva Los Cabos- All Inclusive Hotel
Hyatt Ziva Los Cabos- All Inclusive San Jose del Cabo
Hotel Hyatt Ziva Los Cabos- All Inclusive
Hyatt Ziva Los Cabos All Inclusive Hotel
Hyatt Ziva Los Cabos All Inclusive
Hyatt Ziva Los Cabos Inclusive
Hyatt Ziva Los Cabos All Inclusive All-inclusive property
Hyatt Ziva Los Cabos All Inclusive San Jose del Cabo
Hyatt Ziva Los Cabos- All Inclusive San Jose del Cabo
All-inclusive property Hyatt Ziva Los Cabos- All Inclusive
Hyatt Ziva Los Cabos All Inclusive
Hyatt Ziva Los Cabos Inclusive
Hyatt Ziva Los Cabos All Inclusive
Hyatt Ziva Los Cabos- All Inclusive San José del Cabo

Hyatt Ziva Los Cabos- All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1801 out of 2850 reviews
Rating 8 - Good. 552 out of 2850 reviews
Rating 6 - Okay. 263 out of 2850 reviews
Rating 4 - Poor. 114 out of 2850 reviews
Rating 2 - Terrible. 120 out of 2850 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

saleena

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience
Stayed 3 nights in Jan 2025

10/10 Excellent

Alvin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Annette H

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming and very clean. Great staff.
Stayed 4 nights in Jan 2025

10/10 Excellent

John, Meridian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is one of the best properties we have ever been to, for an all inclusive resort. The Property is immaculate. The restaurants are great. The staff took great care of us and you can tell that Hyatt takes care of their team. We went last September and now in January. We re now looking to book our next stay there. Thank you!
Stayed 4 nights in Jan 2025

10/10 Excellent

Divya

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 2 nights in Jan 2025

10/10 Excellent

Rolando Salomon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Tristan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Family Friendly All Inclusive

I have been to a couple all inclusives in the past but this was the first time going with a 1.5 year old, and to San Jose Del Cabo. After some research we landed on the Hyatt Ziva. We could not have been more pleased with our decision. First and foremost the staff was incredible. Everyone was super friendly and extremely attentive to our needs. To me the staff made me feel like a guest in their own home. The food topped my expectations. The food was good to very good and there were plenty of options for adults and kids. The drinks could be hit or miss, it all depended on who was making them. As far as the construction, it really wasn’t all that bad. The area it was most noticeable was around the kids pool but it’s a kids pool, it’s not quiet there to begin with. Most people with kids, including us just used the main pool where they had a not so hot tub for kids. My only complaint is that there was no insulation around the room doors. You could hear everyone walking and talking within 20 yards of your room. Other than that, I would highly recommend this resort. I would like to give a shout out to Alan and Cinthia at the Sports Bar, Carlos and Lupita at the Martini Bar, Miguel and Alejandro who are servers at the main pool, Alex and Margarito at restaurant Cortez, Anna at the French restaurant, and everyone else I’m forgetting. Thank you all for your hospitality!
Stayed 6 nights in Jan 2025

10/10 Excellent

Giselle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying at Cabo San Lucas and they made the stay a great experience! The staff is very attentive, friendly and in great spirits. Apart of being all inclusive, all the dining experience and food was wonderful. From the Asian cuisine to the Italian restaurant- they had authentic pizzas - they do NOT disappoint. I would come back to this resort in the future. Thank you for your hospitality!
Stayed 3 nights in Jan 2025

10/10 Excellent

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall, every single person at the resort was great. Whoever is in charge of the staff is instilling a terrific message of client service, attentiveness, friendliness and going above and beyond. Especially notable staff include: - Carlos - French restaurant (definitely went above and beyond) - Pedro - adult pool waiter (super attentive) - Alberto - suitcase valet (very welcoming and friendly) were beauabsolutely immaculate One improvement - the rooms could be updated, especially the bathrooms. Very little “privacy” in the toilet area with the glass doors that don’t go the ceiling.
Stayed 7 nights in Jan 2025

10/10 Excellent

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this resort. Great service. Nice pool. Great drinks! Beautiful comfortable room. Just s great vibe all around!
Stayed 4 nights in Jan 2025

10/10 Excellent

Sameer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice break and very relaxing
Stayed 5 nights in Jan 2025

8/10 Good

Yuri

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
construction was loud during our whole visit
Stayed 6 nights in Jul 2024

10/10 Excellent

nidhal

Liked: Cleanliness, staff & service, property conditions & facilities
What a wonderful hotel; will return
Stayed 2 nights in Jan 2025

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms, great food and great staff. Would definitely stay there again!
Stayed 3 nights in Jan 2025

10/10 Excellent

Jaskaran

Stayed 3 nights in Jan 2025

10/10 Excellent

Guoliang

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very wonderful stay.
Stayed 6 nights in Jan 2025

2/10 Terrible

Susan Marie

Wil not book this property or use Expedia for any bookings in the future. My flight was cancelled twice due to weather conditions, we never made it to the property. Expedia says they cancelled and I should have had a follow up 24-48 hrs .I gave them a week & called back, now neither will issue a refund. So both hotel and Expedia are responsible for less than stellar reviews!
Stayed 3 nights in Jan 2025

10/10 Excellent

Lance

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2025

8/10 Good

Myung Gue, New Westminster

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was good, had bit of issue with hot water on the property but it was taken care of quick. Pool water was colder than we thought since we picked this resort because it was showing heated but it wasnt, spent most of the time in the hot tub. Everyone was nice!
Stayed 4 nights in Jan 2025

10/10 Excellent

Wesley Ray

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience all around, staff was great, especially Alfredo at the lobby bar. Food was also excellent, would stay here again!
Stayed 7 nights in Jan 2025

10/10 Excellent

Manuel Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Doreen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort! We’ll be back.
Stayed 3 nights in Jan 2025

10/10 Excellent

Joanna

Stayed 7 nights in Jan 2025

10/10 Excellent

Yewon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
시설이 너무좋아요!
Stayed 4 nights in Jan 2025

10/10 Excellent

Wan Chen

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities
Some staff/waiters were rude or showing careless of the customer service especially from the restaurants. We don't feel welcome or enjoy the dinning. They were busting the concrete in the early morning and it’s super loud. A hanger fallen on the ground from the restroom at the night when I was about to take shower. It was cold while we were staying and there is no heater, I called the front desk to ask if there is any room has the bathtub, he firmly answer me NO, WE DO NOT HAVE ANY ROOM HAS BATHTUB IN THE HOTEL. I don’t believe it. Hyatt is considered a luxury hotel but I was very disappointed by how the management and the service they provided in this location.
Stayed 4 nights in Jan 2025