Quality Inn & Suites University/Airport

2.5 star property

Photo gallery for Quality Inn & Suites University/Airport

Desk, blackout curtains, iron/ironing board, free cots/infant beds
Laundry room
Indoor pool
Fridge, microwave, stovetop, coffee/tea maker
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Parking available
  • Gym
  • Parking included
  • Housekeeping

Explore the area

Map
311 E Gaulbert Ave, Louisville, KY, 40208
  • University of Louisville
    ‪4 min walk‬
  • L&N Federal Credit Union Stadium
    ‪3 min drive‬
  • Churchill Downs
    ‪4 min drive‬
  • Louisville, KY (SDF-Louisville Intl.)
    ‪5 min drive‬

Room options

Double Room, 2 Double Beds, Non Smoking, Jetted Tub

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

Efficiency, Room, 1 King Bed, Non Smoking

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

Louisville

Located in Louisville (Old Louisville), Quality Inn & Suites University/Airport is within a 5-minute walk of University of Louisville and within a 5-minute drive of Churchill Downs. .This hotel is 2.4 mi (3.9 km) from Kentucky Kingdom and 2.6 mi (4.1 km) from Fourth Street Live!.

What's nearby

  • University of Louisville - 4 min walk
  • Churchill Downs - 4 min drive
  • Kentucky Kingdom - 4 min drive
  • KFC Yum Center - 5 min drive
  • Kentucky Exposition Center - 5 min drive

Getting around

  • Louisville Intl. Airport (SDF) - 5 min drive

Restaurants

  • ‪McDonald's - ‬15 min walk
  • ‪Burger Boy Diner - ‬8 min walk
  • ‪Taco Bell - ‬9 min walk
  • ‪Bandido Taqueria Mexicana - ‬17 min walk
  • ‪Old Louisville Coffee Co-op - ‬3 min drive

About this property

Quality Inn & Suites University/Airport

Hotel with free breakfast, a quick walk to University of Louisville
Quality Inn & Suites University/Airport offers 87 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, and microwaves.

This Louisville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 87 guestrooms, featuring kitchens with refrigerators and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and microwaves, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access and a vending machine.
A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Louisville? This hotel has 180 square feet (16 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

Arabic, English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM–9:30 AM

Things to do

  • 24-hour fitness centre
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Kitchen
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities

Business services

  • Business centre
  • Conference space (180 square feet)
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Kitchen
  • Microwave
  • Fridge
  • Stovetop

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 12 to February 12:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 21 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for USD 20.00 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 20.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Property is also known as

Quality Inn University/Airport
Quality Inn University/Airport Louisville
Quality University/Airport
Quality University/Airport Louisville
Quality & Suites University
Quality Inn And Suites University/Airport
Quality Inn & Suites University/Airport Hotel Louisville
Louisville Quality Inn
Quality Inn University Airport
Quality Inn & Suites University/Airport Hotel
Quality Inn & Suites University/Airport Louisville
Quality Inn & Suites University/Airport Hotel Louisville

Quality Inn & Suites University/Airport Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 267 out of 963 reviews
Rating 8 - Good. 311 out of 963 reviews
Rating 6 - Okay. 168 out of 963 reviews
Rating 4 - Poor. 123 out of 963 reviews
Rating 2 - Terrible. 94 out of 963 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Yesenia

Stayed 2 nights in Nov 2024

2/10 Terrible

Kzuonne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Shaker

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Nov 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities
Quality Inn stay
The room was okay, the hotel just seemed unclean and unkept. For the price of the hotel I expected something more.
Stayed 3 nights in Nov 2024

4/10 Poor

Casey

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Definitely not a family friendly hotel. Seems half the rooms are rented by the hour. Our room was big but it looked like it had never been vacuumed. Disappointing to say the least
Stayed 4 nights in Nov 2024

6/10 Okay

Jonathon

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It had a pool that was open our first day there, the water was all foggy and there wasnt stuff on the ground in the pool. Next day the pool was closed. Saw a cockroach. A bunch of homeless fellas were next door just hanging out and sometimes walking around the hotels parking lot. While in the pool 2 people tried to get us to let them in cause they could see through the window. Only good thing is jetted tub and convenient location in louisville
Stayed 2 nights in Nov 2024

2/10 Terrible

Katie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Sarah

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This place was terrible. Do yourself a favor and don’t stay here. There is never any staff around to file complaints to. The neighborhood is unsafe. Right next to a giant homeless shelter. They cover the linens with a top cover and the comforters are ripped to shreds and thread bare. I had a comforter with a two foot hole through it. Dead bugs, etc.

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very close to my meeting location so it was the perfect choice for lodgings. It is also located adjacent to the interstate.
Stayed 1 night in Nov 2024

6/10 Okay

Christopher

Liked: Staff & service, amenities
Disliked: Cleanliness
Just had a problem with the room it was not really clean. Found baggies under the dresser and little minor things
Stayed 1 night in Nov 2024

10/10 Excellent

Angel

Stayed 3 nights in Nov 2024

6/10 Okay

Roxanne

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Room smelled musty, most staff were helpful. Kids enjoyed the pool and breakfast.
Stayed 5 nights in Oct 2024

4/10 Poor

Kathy

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
If you have kids I would not suggest staying here. Right next door is a huge homeless population who run into the property once you swipe your card. Cleanliness is way below average. I asked everyday for them to vacuum our room. They did not in the five nights we stayed. We paid when we reserved the room so would have been out all that money. Overall I would give it half a star. Breakfast was good
Stayed 5 nights in Oct 2024

6/10 Okay

Dominique

Liked: Staff & service
Disliked: Amenities
Great for a basic overnight when visiting Louisville, but I wouldn't do more than one night.
Stayed 1 night in Oct 2024

10/10 Excellent

Richardson

Stayed 1 night in Sep 2024

8/10 Good

John

Liked: Staff & service
Nice people working there. For a quality Inn it does the job. Early check in was very nice!
Stayed 1 night in Oct 2024

6/10 Okay

Ericka

Travelled with family
Liked: Staff & service, amenities
We got a room with a jetted tub in it and the bathroom was disgusting as far as the jetted tub and the surround are lamp in our bedroom was smashed other than that everything was okay breakfast was good I did like the fact that dining is on the third floor they had a very nice pool they had a gym only the treadmaster work though the weights not sure what's wrong with him looks like they're missing a pen so I guess overall I would give them a six
Stayed 2 nights in Oct 2024

8/10 Good

Aaron

Liked: Staff & service, property conditions & facilities
Could be a bit cleaner. Got to check in an hour early. Very quiet. Nice amenities. Would stay again.
Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The service was very good, but the cleanliness of the room was terrible. Food stains on the carpet and hair in the tub. There were cockroaches.
Stayed 2 nights in Oct 2024

8/10 Good

Connor

Business traveller
Landscape needs some work
Stayed 3 nights in Oct 2024

6/10 Okay

Christopher

Liked: Staff & service
Disliked: Property conditions & facilities
Not filthy, but not clean. They obviously dust and vacuum, etc but there's built up grime in corners.
Stayed 4 nights in Oct 2024

4/10 Poor

Christopher Paul

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Everytime we left people entered our room. Things were moved around a marijuana was smoked in our room. Staff was friendly but clearly they have issues.
Stayed 2 nights in Oct 2024

4/10 Poor

Deborah

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The curtains in our room were hanging by 2 hooks and falling off the rod. We needed to jury rig them to keep the lights out, but we could not open the curtains. We had been there for 5 nights and never had the room cleaned or fresh towels. It is a very outdated and dingy hotel. Homeless hanging out across the parking lot. Had problem with Expedia pricing and staff would not help at all.
Stayed 5 nights in Oct 2024

2/10 Terrible

William

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nasty!
Dirty! filthy! disgusting! a little bit of clean and would go along way
Stayed 5 nights in Sep 2024

8/10 Good

Mister

Travelled with partner, Travelled with group
Liked: Cleanliness
Stay two days I just wish they would have did a refresh on my towels in the bathroom they didn't give us an extra coffee the second day I was a constant drip in my room from the faucet place was okay you can tell people who repair stuff in the past weren't the best repairman but the bed was comfortable the pillows were nice
Stayed 2 nights in Oct 2024