6/10 Okay
Kelly
9 Sept 2025
Liked: Room comfort
friendly staff; servicing of room functions needed
The water pressure was a trickle in the sink. This was true in both rooms. (I was in one room and then immediately moved to a room next door.) Both rooms were on the second floor. The rep then indicated that they'd process a refund. I don't see one. In fact, the 2nd day I stayed the rate was higher.
The toilet did not function in the room in which I stayed. I reported this to a staff member and mentioned the sink again. He stated the they'd look into that. I don't think that it was serviced, as the toilet did not function during the stay until I left.
The phone did not function. The front desk called me a few times, and the phone rang. When I answered, there was no sound. I attempt to call back, and there was no dial tone or sound. I reported this to a staff member who stated that they'd look into it. I don't think that the phone was serviced, as the phone did not function during my stay.
The non-functioning phone is a safety issue.
Kelly
Stayed 1 night in Sep 2025