DoubleTree by Hilton Lubbock University Area

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Lubbock University Area

Lobby
Indoor pool, pool cabanas (surcharge), pool loungers
Breakfast and dinner served
Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Pool
    Pool
  • Gym
    Gym
  • Breakfast available
    Breakfast available

Explore the area

Map
505 Avenue Q, Lubbock, TX, 79401
  • Lubbock Memorial Civic Center
    7 min walk
  • Lake Alan Henry
    14 min walk
  • Jones AT&T Stadium
    3 min drive
  • Lubbock, TX (LBB-Preston Smith Intl.)
    9 min drive

Room options

Suite, 2 Bedrooms, Pool View

  • 60 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (Mobility & Hearing, Roll-in Shower)

  • 60 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Roll-In Shower)

  • 56 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed

  • 60 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Corner

  • 56 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Balcony

  • 56 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

  • 56 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Corner

  • 56 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • 56 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Balcony

  • 56 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

  • 56 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Lubbock

With a stay at DoubleTree by Hilton Lubbock University Area in Lubbock (Downtown Lubbock), you'll be within a 5-minute drive of Texas Tech University and Lubbock Memorial Civic Center. .This hotel is 0.5 mi (0.8 km) from Fresenius Medical Care at Lubbock Heart Hosptial and 0.6 mi (0.9 km) from Louise Hopkins Underwood Center for the Arts.

What's nearby

  • Buddy Holly Center - 3 min drive - 2.8 km
  • Jones AT&T Stadium - 3 min drive - 2.3 km
  • Texas Tech University - 4 min drive - 3.4 km
  • University Medical Center - 4 min drive - 4.1 km
  • United Supermarkets Arena - 5 min drive - 5.6 km

Getting around

  • Preston Smith Intl. Airport (LBB) - 9 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Flying J Travel Center - ‬20 min walk
  • ‪Bier Haus - ‬15 min walk
  • ‪Two Docs Brewing - ‬14 min walk
  • ‪Taco Bell - ‬3 min walk

About this property

DoubleTree by Hilton Lubbock University Area

Hotel with free parking, near Texas Tech University
DoubleTree by Hilton Lubbock University Area offers 140 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 140 guestrooms featuring flat-screen televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Enjoy recreational amenities such as an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a communal living room.
Grab a bite to eat at Claraboya Scratch Kitchen, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Featured amenities include express check-in, express check-out, and a 24-hour front desk. Planning an event in Lubbock? This hotel has 4000 square feet (372 square meters) of space consisting of conference space and 5 meeting rooms. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM.
Claraboya Scratch Kitchen - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • On-site parking includes off-street options
  • Free off-site parking within 0.1 mi

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 7:00 AM–10:00 AM on weekends: USD 13-19 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Claraboya Scratch Kitchen

Things to do

  • Access to nearby health club
  • Fitness centre
  • Indoor pool
  • Public winery tours

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Housekeeping (on request)
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Conference space (4000 square feet)
  • Meeting rooms - 5

Outdoors

  • Pool cabanas (surcharge)
  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Lift
  • Lift door width (centimetres): 104
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 86
  • Lever door handles
  • Low-height plug sockets in bathroom
  • Phone accessibility kit
  • Pool hoist on site
  • Smooth flooring in room
  • Step-free path to entrance
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 86
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

More

  • Communal living room
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Egyptian cotton sheets
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 55-inch flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions and smart lock details; front desk staff will greet guests on arrival
Guests are required to download the property's Hilton Honors mobile app before check-in

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 13 to 19 per person
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Wyndham Garden Hotel Lubbock
Wyndham Garden Lubbock
DoubleTree by Hilton Lubbock University Area Hotel
DoubleTree by Hilton Lubbock University Area Lubbock
DoubleTree by Hilton Lubbock University Area Hotel Lubbock

DoubleTree by Hilton Lubbock University Area Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 276 out of 458 reviews" "
Rating 8 - Good. 86 out of 458 reviews" "
Rating 6 - Okay. 37 out of 458 reviews" "
Rating 4 - Poor. 32 out of 458 reviews" "
Rating 2 - Terrible. 27 out of 458 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Nice restaurant. Convenient location
Stayed 2 nights in Jun 2024

10/10 Excellent

Carmen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic breakfast was great! Pancakes!
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Stayed 6 nights in Aug 2024

8/10 Good

Dennis

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Nice hotel and great food.
Stayed 1 night in Aug 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed the bar in the evening and all the Texas Tech parents there for drop off this weekend.
Stayed 1 night in Aug 2024

4/10 Poor

Judy

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Two main concerns. First, the front desk clerk made me extremely uncomfortable. He checked me into the room and offered me some “diabetes cookies”, referring to the signature Doubletree welcome cookies. He then proceeded to discus his and his family’s medical history and then inquired if I had diabetes This was inappropriate and made me feel uncomfortable and judged. Second, the bathroom in our room has an obvious plumbing issue. The smell of raw sewage coming from either the bathtub or toilet was overpowering. I was informed the hotel was completely full, so unfortunately there was no solution. Overall I’ve always had a high opinion of the Doubletree brand but this experience was far below the standard I have come to expect.
Stayed 1 night in Aug 2024

8/10 Good

Sheldon

Liked: Staff & service, property conditions & facilities
Water bottles in room are $3 each. Rooms are way overpriced for it's liston
Stayed 1 night in Aug 2024

10/10 Excellent

Connie

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was well maintained and convenient
Stayed 2 nights in Aug 2024

10/10 Excellent

joseph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Greetings from San Antonio
Nice staff and hotel
Stayed 2 nights in Aug 2024

6/10 Okay

Michelle, Dublin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Kim

Stayed 2 nights in Jul 2024

10/10 Excellent

Daffney

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice facility no problems
Stayed 1 night in Jul 2024

10/10 Excellent

Heather

Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, clean place and good food
D was so kind upon check-in and very helpful letting us know about the amenities. When we were eating dinner he sought us out and brought our boys fresh baked cookies. We’ve stayed at this property many times before, but D went above and beyond!!
Stayed 1 night in Jul 2024

8/10 Good

MONICA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

6/10 Okay

Juan

Travelled with family
N/A
Stayed 2 nights in Jul 2024

10/10 Excellent

Kristi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very nice. Clean rooms and great cookies.. Restaurant and bar area was nice and the food was great. highly recommend.
Stayed 3 nights in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything Except Breakfast....
We loved the location, the comfort all around, and would definitely stay here again. The value was incredible. The downside was breakfast - the cost wasn't worth the time and there was an in-room charge for the coffee maker. Luckily the Pancake House was across the street!
Stayed 1 night in Jul 2024

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fine
Stayed 1 night in Jul 2024

10/10 Excellent

Tremayne

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and clean hotel.
Stayed 1 night in Jul 2024

10/10 Excellent

Ann

Liked: Property conditions & facilities
great
Stayed 3 nights in Jun 2024

8/10 Good

Aja

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Me and my bf stayed here over the 4 day weekend, and I’m glad to say that we didn’t really have any issues. One thing that was noticed was that the metal that holds the soap dispenser in our shower was broken. My only complaint would be that I paid for two days of Internet service, but the hotel’s power went out which set the fire alarm off and woke us up. When I called down to the front desk, they stated that the power was out and didn’t know when it would be back up. Getting one days worth of internet compared to the two that I paid for isn’t a big deal. Overall, it was a nice stay, it was quiet, didn’t have any issues with parking, and the bed was really comfy. Would stay here again
Stayed 2 nights in Jul 2024

4/10 Poor

Walter

Disliked: Staff & service, room comfort
Electric went out it was a long time before the back up power came on no staff came around to check on people fire alarms were going off stairs we're very dark
Stayed 2 nights in Jul 2024

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Jul 2024

10/10 Excellent

ERINEO

Stayed 1 night in Jul 2024