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Quality Inn & Suites

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn & Suites

Suite, 1 King Bed, Accessible, Non Smoking
Indoor pool
Exterior
Lobby
Lobby

Reviews

7.4 out of 10

Good

Popular amenities

  • Hot tub
    Hot tub
  • Pool
    Pool
  • Gym
    Gym
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Breakfast included
    Breakfast included

Explore the area

Map
5828 I 27 S, Lubbock, TX, 79404
  • Buddy Holly Statue and West Texas Walk of Fame
    4 min drive
  • Blue Light Live
    4 min drive
  • Cactus Theater
    4 min drive
  • Lubbock, TX (LBB-Preston Smith Intl.)
    13 min drive

Room options

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, iron/ironing board, WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Desk, iron/ironing board, WiFi, bed sheets

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, Non Smoking (Lower Floor)

Desk, iron/ironing board, WiFi, bed sheets

Standard Room, Multiple Beds, Non Smoking (Lower Floor)

  • Sleeps 4
  • 2 King Beds

Similar properties

Pool
Quality Suites
Pool
Breakfast included
Parking included
Free WiFi
4.1 out of 5, Very good, (849)
The price is AU$119
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Quality Suites

About the area

Lubbock

With a stay at Quality Inn & Suites, you'll be centrally located in Lubbock, within a 10-minute drive of Texas Tech University and Clapp Park. .This hotel is 1.7 mi (2.7 km) from Hub City Unleashed Dog Park and 3.3 mi (5.4 km) from Buddy Holly's Grave.

What's nearby

  • Buddy Holly Center - 4 min drive - 5.7 km
  • Texas Tech University - 6 min drive - 6.8 km
  • Jones AT&T Stadium - 8 min drive - 8.0 km
  • Covenant Lakeside Hospital - 8 min drive - 8.3 km
  • University Medical Center - 9 min drive - 12.1 km

Getting around

  • Preston Smith Intl. Airport (LBB) - 13 min drive

Restaurants

  • ‪Dairy Queen - ‬4 min drive
  • ‪Pedro’s Tamales - ‬3 min drive
  • ‪Domino's Pizza - ‬2 min drive
  • ‪China Star Asian Buffet - ‬2 min drive
  • ‪Whataburger - ‬2 min drive

About this property

Quality Inn & Suites

Hotel in Lubbock with free breakfast and a fitness center
Quality Inn & Suites offers 66 accommodations with coffee/tea makers and complimentary weekday newspapers. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 66 guestrooms featuring refrigerators and microwaves. Flat-screen televisions with cable programming provide entertainment, while complimentary wired internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary weekday newspapers, as well as phones with free local calls.
Enjoy a range of recreational amenities, including an indoor pool, a spa tub, and a fitness center. This hotel also features wireless internet access (surcharge) and a vending machine.
A complimentary buffet breakfast is included.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9), Free wired Internet
  • Available in some public areas: WiFi (USD 9), Free wired Internet

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Indoor pool
  • A hot tub

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Host will greet you

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 9 (rates may vary)
  • Fee for wireless internet in public areas: USD 9 (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Property is also known as

Comfort Inn Lubbock
Comfort Lubbock
Quality Inn Lubbock
Quality Lubbock
Quality Inn & Suites Hotel
Quality Inn & Suites Lubbock
Quality Inn & Suites Hotel Lubbock

Quality Inn & Suites Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 324 out of 936 reviews" "
Rating 8 - Good. 267 out of 936 reviews" "
Rating 6 - Okay. 158 out of 936 reviews" "
Rating 4 - Poor. 98 out of 936 reviews" "
Rating 2 - Terrible. 89 out of 936 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Russell

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Jermaine

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

6/10 Okay

Joseph

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Lauren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sleeping with my eyes closed.
It was such a wonderful experience. I slept with my eyes closed.
Stayed 1 night in Aug 2024

2/10 Terrible

amy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay here
The hotel seemed rundown. The room we were assigned was disgusting. First, the door handle was broken. Anyone could’ve just walked right in. The minute we opened the door, the smell of cat pee was super overwhelming. To the point where my daughter threw up, and I was gagging. We left immediately. The front desk lady actually walked up to check on the room, made a face due to smell, and walked out. She changed our room only because I threw a fit. I would never stay at this property again. It’s so gross!
Stayed 1 night in Aug 2024

10/10 Excellent

Ukpai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleanliness of the hotel was great and the friendliness of the staff. The front desk had difficulty hearing when i called from my room and offered to come up to know why i was calling - To me that was above and beyond my expectation
Stayed 1 night in Aug 2024

2/10 Terrible

Ramon Miguel

Stayed 1 night in Aug 2024

6/10 Okay

Gloria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast could have been better. Gravy was watered down and eggs had weird taste.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ashley

Travelled with family
Liked: Property conditions & facilities, room comfort
Great room
Great customer service from Zoe , breakfast was ok . AC worked great
Stayed 2 nights in Aug 2024

2/10 Terrible

Sara

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Melissa

Disliked: Cleanliness, staff & service, property conditions & facilities
We had a room with no functioning commode could not use restroom without going downstairs. Complained but they couldn’t assist us
Stayed 1 night in Aug 2024

4/10 Poor

Imaad

Liked: Staff & service
Disliked: Property conditions & facilities
Bathroom door wouldn’t close. Fridge was not working. Staff was respectful
Stayed 1 night in Aug 2024

4/10 Poor

Jonah

Stayed 1 night in Aug 2024

8/10 Good

Hector

Stayed 1 night in Aug 2024

10/10 Excellent

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable bed. We slept well and awoke refreshed. The room was clean, cool and relaxing . Excellent breakfast, we love waffles, and the eggs were cooked perfectly.
Stayed 1 night in Aug 2024

2/10 Terrible

Alicia

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again
Front desk was very slow and confused. Refrigerator in the room didn’t work. Ice maker on 2nd floor didn’t work. Breakfast was cold, no gravy and had to ask 2x for more. Then it was white water, thin and runny. Coffee was weak and cold.
Stayed 1 night in Aug 2024

2/10 Terrible

Tommy Lee

Stayed 1 night in Aug 2024

10/10 Excellent

Pamela, Tuba City

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The availability and the front desk person was awesome and very helpful. Thank you
Stayed 1 night in Aug 2024

8/10 Good

Melvin

Stayed 1 night in Aug 2024

6/10 Okay

Irma

Stayed 1 night in Aug 2024

6/10 Okay

Cristina

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Tonya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

2/10 Terrible

Lisa

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible customer service, staff was not friendly! They don't acknowledge you or smile or make you feel welcomed! I will not stay there again!
Stayed 1 night in Jul 2024

10/10 Excellent

Rigoberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 3 nights in Jul 2024

6/10 Okay

Ernesto

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Upon arrival floor at entrance of the room was sticky, I asked housekeeper if possible to mop area and she ignored the request and only put a towel in the bathroom. Evening clerk was rude. Same items for breakfast the whole week we were there. Duvet was ripped with filler coming out. Bed was extremely uncomfortable and hard.
Stayed 7 nights in Jul 2024