Quality Suites

2.5 star property

Photo gallery for Quality Suites

Exterior
Lobby
Lobby
Desk, soundproofing, iron/ironing board, free cots/infant beds
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
5113 S Loop 289, Lubbock, TX, 79424
  • South Plains Mall
    ‪10 min walk‬
  • Covenant Lakeside Hospital
    ‪6 min drive‬
  • Texas Tech University
    ‪8 min drive‬
  • Lubbock, TX (LBB-Preston Smith Intl.)
    ‪18 min drive‬

Room options

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking (Upgrade)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Lubbock

Located in Lubbock, Quality Suites is within a 5-minute drive of South Plains Mall and Lubbock Premiere Cinema. .This hotel is 2.5 mi (4 km) from Spectrum & OMNI Theater and 3.3 mi (5.4 km) from Water Rampage.

What's nearby

  • South Plains Mall - 10 min walk - 0.9 km
  • Covenant Lakeside Hospital - 6 min drive - 6.1 km
  • Lubbock Christian University - 6 min drive - 5.9 km
  • Texas Tech University - 8 min drive - 8.3 km
  • Buddy Holly Center - 9 min drive - 12.9 km

Getting around

  • Preston Smith Intl. Airport (LBB) - 18 min drive

Restaurants

  • ‪Chick-fil-A - ‬9 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪The Cheesecake Factory - ‬11 min walk
  • ‪Olive Garden - ‬16 min walk
  • ‪Bubba's 33 - ‬9 min walk

About this property

Quality Suites

Hotel with free breakfast, a quick walk to South Plains Mall
Quality Suites offers 65 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. LED televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 65 guestrooms featuring refrigerators and LED televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include desks and separate sitting areas, as well as phones with free local calls.
Be sure to enjoy recreational amenities including a 24-hour fitness center and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a vending machine.
A complimentary buffet breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Comfort Suites Hotel Lubbock
Comfort Suites Lubbock
Comfort Hotel Lubbock
Comfort Suites Lubbock Hotel
Lubbock Comfort Inn
Quality Suites Hotel
Quality Suites Lubbock
Comfort Suites Lubbock
Quality Suites Hotel Lubbock

Quality Suites Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 415 out of 916 reviews
Rating 8 - Good. 268 out of 916 reviews
Rating 6 - Okay. 114 out of 916 reviews
Rating 4 - Poor. 74 out of 916 reviews
Rating 2 - Terrible. 45 out of 916 reviews

8.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Amy, San Angelo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly, rooms were clean and spacious
Stayed 1 night in Dec 2024

10/10 Excellent

Zhiyue

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Justin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Ernesto

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Diwanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Janet

Travelled with family
Served its purpose was to sleep
The stay was Ok, we were just there for a show, stayed one night, the front ladys was nice, there was a line @ check-in so was a little upset i waited about 45 mins to be checked in, a 2nd front desk worker showed up about 4:15 not sure if she was starting shift or on break both ladies did what they could was just a slow check in process, room was ready, clean looked like we literally just put our stuff in room changed returned to sleep get ready & check out, room served its purpose, does need to be updated floors as well we had a king bed & pull out for my 2 little ones......wasn't the best room nor the worst I would recommend & would book again
Stayed 1 night in Dec 2024

8/10 Good

Larry

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was nice and quit re
Stayed 1 night in Dec 2024

10/10 Excellent

Larry, Snyder

Good
Stayed 1 night in Nov 2024

8/10 Good

Jessica

Business traveller
Liked: Staff & service, room comfort
The staff were awesome and so welcoming. The beds and pillows were comfortable. However the cleanliness overall could have been much better.
Stayed 1 night in Dec 2024

10/10 Excellent

Oswaldo

Stayed 1 night in Nov 2024

10/10 Excellent

Dudley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Feliciano, Altus

Stayed 2 nights in Aug 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
Great

6/10 Okay

Shawn, Colorado Spgs

Stayed 1 night in Nov 2024

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2024

10/10 Excellent

Nhel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and comfy
Stayed 1 night in Nov 2024

2/10 Terrible

Abigail

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

DAYENIS

Stayed 1 night in Nov 2024

6/10 Okay

Vincent, FORNEY

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was not clean and had cigarette smell everywhere but the person at the front desk was very nice and changed the room for me.
Stayed 1 night in Nov 2024

6/10 Okay

Josefina

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Cody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Annette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Cathy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was good and the employees did an excellent job of keeping everything stocked and clean. They were friendly and helpful.
Stayed 2 nights in Nov 2024

10/10 Excellent

Annette

Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was an absolute wonderful hotel to stay at. Very friendly and helpful staff. Loved that there was a sitting area in the lobby with tables and chairs we used to eat our dinner. The room was very clean and comforting. We had fresh towels everyday without having to call and ask,most hotels do not do daily housekeeping if staying for multiple nights. Will definitely stay here again when visiting our daughter at Texas Tech!!
Stayed 3 nights in Nov 2024