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Hotel Pullman Lubumbashi Grand Karavia

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Pullman Lubumbashi Grand Karavia

Outdoor pool, pool umbrellas, pool loungers
Front of property - evening/night
Sports facility
Interior detail
Hot stone massages, Swedish massages, facials, manicures and pedicures

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
55 Route De Golf Quartier Golf, Lubumbashi
  • Lubumbashi Golf Club
    17 min walk
  • Lubumbashi Zoological Park
    5 min drive
  • Frederic Kibassa Maliba Stadium
    12 min drive

Room options

View all photos for Classic Room, 2 Single Beds, Garden View

Classic Room, 2 Single Beds, Garden View

Classic Room, 2 Single Beds, Garden View

  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Double Room, 1 Double Bed, Lake View

In-room safe, soundproofing, free cots/infant beds, free rollaway beds

Classic Double Room, 1 Double Bed, Lake View

  • 22 sq m
  • Lake view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Queen Bed, Lake View

Superior Room, 1 Queen Bed, Lake View

Superior Room, 1 Queen Bed, Lake View

  • 25 sq m
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite, 1 Queen Bed, Lake View

In-room safe, soundproofing, free cots/infant beds, free rollaway beds

Deluxe Suite, 1 Queen Bed, Lake View

  • 70 sq m
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

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includes taxes & fees
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Hotel Pullman Lubumbashi Grand Karavia Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 16 out of 72 reviews" "
Rating 8 - Good. 41 out of 72 reviews" "
Rating 6 - Okay. 8 out of 72 reviews" "
Rating 4 - Poor. 2 out of 72 reviews" "
Rating 2 - Terrible. 5 out of 72 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Fabrice Mansoni

Liked: Cleanliness
The lift was not worn for a few days
Stayed 15 nights in May 2024

8/10 Good

Cyril

Business traveller
Liked: Staff & service, room comfort
Okay
It was okay
Stayed 5 nights in Oct 2023

8/10 Good

Kimberly

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
5 Star ONLY by DRC standards - this should be clear on the booking. Don’t say you’re in international hotel and then not adjust your star rating to reflect international standards. The AC in half the rooms we booked never cooled the room. The showers have broken tiles, shower drain covers, and mold. The staff are always friendly. The property is far off the road and the pool is beautiful, very deep, and very cold (refreshing). Guests are not discouraged from making rude remarks or gestures, which lessened considerably the enjoyable atmosphere. (I was properly and conservatively clothed.) The pool house showers are broken - there’s water but it sprays out of the top of the fixture, not from the shower head. There are no pool towels. And when there’s a function, it’s pretty loud and guests smoke everywhere outside rather then a specific area. On my send stay, the AC worked well, but the first stay was rough. The food buffets… breakfast. The egg station is the only food served hot. They’re are about 20 other dishes that should be warm, but we’re always cold. The lunch and dinner buffets were plentiful but you must love over cooked meats. Ordering off the menu was better, and all options are VERY expensive for what you get. Very expensive for most areas of the world, crazy for the DRC. It’s not safe to leave the property so come prepare to stay if you don’t have a local private vehicle, driver, and security. 3-1/2 stars at best
Stayed 7 nights in Aug 2023

10/10 Excellent

Adam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pullman was excellent.
Stayed 1 night in Aug 2023

8/10 Good

Xiaoyang

Stayed 2 nights in Jul 2023

6/10 Okay

Badarudeen

Business traveller
Room was not safe. And locking system failed Shifted to another room.
Stayed 3 nights in Jun 2023

10/10 Excellent

Pierre Cheelton

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

2/10 Terrible

Craig

Liked: Amenities
Disliked: Staff & service

8/10 Good

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
The electronic system needs to be improved, the room card, sometimes work, sometimes it doesn’t I was going back and forth to the reception to get it reactivated, the same thing with the elevator, the card doesn’t always work. Please let the customer know if they book online, if it’s a classic booking, they won’t have a fridge in their room! Luckily I was moved to a room with a fridge after I complain! Thumbs up for that! Overall I enjoyed my stay and the buffet is great
Stayed 3 nights in Aug 2022

10/10 Excellent

Matala

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were welcoming and organized.
Stayed 5 nights in Jul 2022

8/10 Good

Coenie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A solid base and springboard to engage Lubumbashi
The rooms are tidy and clean and the people are friendly. If you do not speak French you might find it difficult to order room service. Food is good but with limited variety. WiFi works well but drops frequently and one needs to reconnect. It is a solid base to use and a springboard to engage the city of Libumbashi commercially.
Pullman Front View
Stayed 4 nights in Feb 2022

4/10 Poor

Bisanga

Disliked: Amenities, property conditions & facilities
The service need to be improved . Staffs are poorly trained and forget a lot of order at the restaurant . The overall experience from check in to restaurant was average and at best a 1 or 2 stars service
Stayed 5 nights in Sep 2021

8/10 Good

Ibrahim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice business trip
Everything was fine and clean
Stayed 1 night in Sep 2021

8/10 Good

Matala

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is situated at an excellent location. They are trying their best to keep the place clean and net. The food was great. However, there are issues that needs to be taken seriously such as people smoking beyond the designated smoking area (rooms, buisness area, etc). Some staff are rude and not welcoming.
Stayed 7 nights in Aug 2021

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location
Stayed 3 nights in Jul 2021

8/10 Good

Coenie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly service - great food
The rooms are clean, the service professional and the food of a very high standard. At a rate of 150 USD per night it is somewhat pricy for what you get. It is safe and secure and certainly I will stay there in future.
Stayed 2 nights in Jun 2021

8/10 Good

Coenie

Business traveller
Liked: Cleanliness, staff & service, room comfort
Friendly and helpful staff.
At a cost of 150- 200 USD/ night the hotel can certainly be upgraded. The staff is friendly and accommodating and the quality of the food is truly great! Amenities are expensive.
Stayed 4 nights in Jun 2021

6/10 Okay

Coenie

Business traveller
Liked: Cleanliness, staff & service
Stayed 3 nights in Jun 2021

4/10 Poor

Verified traveller

Travelled with group
Disliked: Staff & service, amenities
Absolute appalling service in the dining and bar areas. Never have I had had such bad cooked fish and chips. No salt and pepper on the table. Tomato and Mozzarella cheese salad was served with gouda. I booked a double room for 2 people and had only 2 flat pillows and 1 set of towels. No TV service and the WiFi was non-existing.
Stayed 1 night in Jan 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's was pleasant
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
The hotel overall is fine, the check-in and check-out process is a bit slow but otherwise the staff is friendly and helpful
Stayed 1 night in Feb 2020

6/10 Okay

Tolu

Business traveller
Disliked: Cleanliness
Stayed 6 nights in Aug 2019

6/10 Okay

JHW

Liked: Cleanliness, staff & service
Hotel is very noisy. Night club downstairs so guests come back to rooms early hours of the morning making noise in the passage and fighting in rooms
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Stayed 1 night in Jun 2019

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great central business Hotel!
Really great hotel, thank you!
Stayed 3 nights in May 2019