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The Riverside Hotel

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Riverside Hotel

Front of property - evening/night
Outdoor pool, pool loungers
Bar (on property)
Garden
Deluxe Room

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • Laundry
  • Parking included
  • 24/7 front desk

Explore the area

Map
Avenue Chemin Public, 10, Lubumbashi
  • Lubumbashi Golf Club
    3 min drive
  • Lubumbashi Zoological Park
    7 min drive
  • Frederic Kibassa Maliba Stadium
    13 min drive

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 65 sq m
  • Sleeps 2
  • 1 Queen Bed

Royal Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Room

Panoramic Room

Panoramic Room

  • 48 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 43 sq m
  • Sleeps 2
  • 1 Queen Bed

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The Riverside Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 4 out of 6 reviews" "
Rating 8 - Good. 1 out of 6 reviews" "
Rating 6 - Okay. 0 out of 6 reviews" "
Rating 4 - Poor. 0 out of 6 reviews" "
Rating 2 - Terrible. 1 out of 6 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

2/10 Terrible

Vivian

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
As an international traveller, i have been to hundreds of hotels in past 20 years, i have never had such a bad experience. The receptionust was rude to say the least, first she said she couldnt see my reservation, provided me with an email to email her the reservation witch i did. Afyer waiting for almost 45 minutes she insisted she can't aknowledge my reservation and my form of payment because she is unable to see it in her system. That it is impossible to ok online reservation the only one that can ok it has gone home it was 4pm that i shcancel it online and find a different hotel to go to. I tgat point i told her I haven been travelling for 10 hrs i was exausted. I showed her on my phone how i made the reservation, i went through the entire process. She still insisted she cant see that i paid. Afte a while, she said fine and gave a page of more than 20 question to answer before she would consider putting me in a room. Some of the questions were what is your proffession, what are you in town for, so many other question i couldnt remember them all now, obviously the normal biometric questions like name, race, sex, date and place of birth etc...i immediatleky told her, that was too invasive, and i have never in all the hotels troughout the world i have lived in, asked to fill out such details just to have a room. She then decided to give me room. Well the room was nasty, the rug on the floor smell musty and cigarette. I asked for a different room she they were sold out.
Stayed 1 night in Oct 2024

8/10 Good

Jean-Claude, Bunia

Business traveller
Liked: Cleanliness, staff & service, amenities
The garden and the pool were relaxing
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Appreciated stays
Good experience
Stayed 1 night in Sep 2024

10/10 Excellent

Hugh

Business traveller, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Loved the gardens, the trees & flowers, birds and animals. Staff was friendly. A nice natural sanctuary, surprising to find in Lubumbashi. A bit out of the way. Mostly quietly except Sunday afternoon and late into the night there was loud music from nearby events or nightclubs. But will stay there again.
Stayed 5 nights in Oct 2022