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Waldstaetterhof Swiss Quality Hotel

3.0 star property

Photo gallery for Waldstaetterhof Swiss Quality Hotel

Interior
Exterior
Reception
Interior
Bar (on property)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • 24/7 front desk
  • Parking available
  • Laundry
  • Housekeeping

Explore the area

Map
Zentralstrasse 4, Lucerne, LU, 6004
  • KKL Lucerne
    ‪3 min walk‬
  • Chapel Bridge
    ‪5 min walk‬
  • Swiss Transportation Museum
    ‪4 min drive‬
  • Zürich (ZRH)
    ‪68 min drive‬

Room options

View all photos for Suite

In-room safe, desk, free WiFi, bed sheets

Suite

  • 35 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Comfort Room

In-room safe, desk, free WiFi, bed sheets

Comfort Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Triple Room

In-room safe, desk, free WiFi, bed sheets

Triple Room

  • 28 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Premium Room

In-room safe, desk, free WiFi, bed sheets

Premium Room

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Quiet Comfort Single Room Courtyard Side

In-room safe, desk, free WiFi, bed sheets

Quiet Comfort Single Room Courtyard Side

  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Single Room, 1 Single Bed

In-room safe, desk, free WiFi, bed sheets

Single Room, 1 Single Bed

  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Junior Suite

In-room safe, desk, free WiFi, bed sheets

Junior Suite

  • 35 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Quiet Comfort Double Room Courtyard Side

In-room safe, desk, free WiFi, bed sheets

Quiet Comfort Double Room Courtyard Side

  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

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About the area

Lucerne

A stay at Waldstaetterhof Swiss Quality Hotel places you in the heart of Lucerne, just a 5-minute walk from Chapel Bridge and within a 5-minute drive of Swiss Transportation Museum. .This hotel is 0.1 mi (0.2 km) from The Swiss Path and 0.1 mi (0.2 km) from Museum Sammlung Rosengart.

What's nearby

  • KKL Lucerne - 3 min walk - 0.3 km
  • Chapel Bridge - 5 min walk - 0.4 km
  • Lucerne Town Hall - 7 min walk - 0.6 km
  • Chateau Guetsch - 20 min walk - 1.7 km
  • Swiss Transportation Museum - 4 min drive - 2.7 km

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 2 min walk
  • Zurich Airport (ZRH) - 68 min drive

Restaurants

  • ‪Joe & The Juice - ‬2 min walk
  • ‪Tibits - ‬4 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Yooji's - ‬1 min walk
  • ‪Caffe Spettacolo - ‬1 min walk

About this property

Waldstaetterhof Swiss Quality Hotel

Lakefront hotel with a 24-hour front desk and a restaurant
Waldstaetterhof Swiss Quality Hotel offers 99 accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 99 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless internet access and tour/ticket assistance.
Enjoy a meal at Waldstätterhof Luzern, or stay in and take advantage of the hotel's room service (during limited hours). Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
Waldstätterhof Luzern - Onsite restaurant.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Offsite parking available (CHF 40 per night)
  • Onsite parking available only on request
  • Parking on site (CHF 35 per day)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; CHF 25 for adults and CHF 25 for children
  • A restaurant

Restaurants on site

  • Waldstätterhof Luzern

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 15.00 per pet, per night

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.50 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 25 for adults and CHF 25 for children
  • Self parking fee: CHF 35 per day
  • Nearby parking fee: CHF 40 per night (984 ft away)
  • Pet fee: CHF 15.00 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a fire extinguisher

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Waldstaetterhof
Waldstaetterhof
Waldstaetterhof Hotel
Waldstaetterhof Swiss Quality
Waldstaetterhof Swiss Quality Hotel
Waldstaetterhof Swiss Quality Hotel Lucerne
Waldstaetterhof Swiss Quality Lucerne
Waldstaetterhof Swiss Quality
Waldstaetterhof Swiss Quality Hotel Hotel
Waldstaetterhof Swiss Quality Hotel Lucerne
Waldstaetterhof Swiss Quality Hotel Hotel Lucerne

Waldstaetterhof Swiss Quality Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 442 out of 968 reviews
Rating 8 - Good. 404 out of 968 reviews
Rating 6 - Okay. 80 out of 968 reviews
Rating 4 - Poor. 32 out of 968 reviews
Rating 2 - Terrible. 10 out of 968 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Martin

Stayed 1 night in Dec 2024

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience and friendly people. Awesome location by train station.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Martina

Stayed 2 nights in Dec 2024

10/10 Excellent

Kristi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the train station and within walking distance of old town.
Stayed 2 nights in Nov 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb
The staff was so welcoming and helpful. The hotel and room was gorgeous. Would definitely stay here again and highly recommend.
Stayed 1 night in Nov 2024

10/10 Excellent

Kam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Kam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located in an ideal location. It is just across the main train station and, unlike many areas around train stations of major cities, the surroundings are safe, walkable and clean. It is also close to the old town, Lake Luzern, and other tourist attractions. The hotel itself is very clean and comfortable. I would definitely stay here again if I come to Luzern.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel, right next to the train station and many bus routes. While an older hotel, the rooms are up to date and well appointed. Staff very friendly and helpful. We were happy with our visit.
Stayed 2 nights in Oct 2024

10/10 Excellent

Ralph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great, very informative and provided highlights of the area around the hotel. Perfect location to eateries bakeries, site-seeing, and train station. Room was a tad small, but all the other positives negates that issue.
Stayed 4 nights in Oct 2024

8/10 Good

Yueh Mei

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, and friendly staff. Room is clean and classic but the bathroom is too small.
Stayed 1 night in Oct 2024

10/10 Excellent

Lisette

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel has a great location
Stayed 2 nights in Oct 2024

8/10 Good

George, Midway

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Nice hotel, very Spartan room amenities.
Stayed 2 nights in Oct 2024

10/10 Excellent

misuk

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

Istvan

Liked: Staff & service, property conditions & facilities
The receptionist was extremely helpful upon arrival. Next day however there was terribly noisy construction work going on from about 9 am till 6 pm. Concrete breaking, hammering, drilling was virtually permanent. Complaint was not accepted so this was our worse hotel stay ever in a very convenient place near the old town of a beautiful city. The hotel did not gave any discount for the inconvenience only made our parking free.
Stayed 2 nights in Sep 2024

6/10 Okay

Hiroko, New York

Stayed 1 night in Aug 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service and so close to everything.
Stayed 2 nights in Sep 2024

10/10 Excellent

Stephen

Travelled with partner
Liked: Amenities
Close to everything
Stayed 1 night in Sep 2024

8/10 Good

Qubai

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, convenient for everything. There are no USB ports in the hotel room. So please bring enough outlet adapters for various charging.
Stayed 3 nights in Sep 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Kant

Travelled with partner
Stayed here one night on a quick trip to Lucerne. Property is being renovated. Clean basic rooms, beds were comfortable. good location next to bahnhof and old town. No AC presumably due to renovations, no refrigerator so when I left my Swiss chocolate in the room and came back from sightseeing it was actually so hot in the room it was melted:( Quite expensive for product offered at this time. If you’re going to spend the money perhaps book something a bit nicer this price point.
Stayed 1 night in Sep 2024

6/10 Okay

Hiroko, New York

Travelled with family
Fantastic location! Breakfast OK. Wash cloth wasn’t replenished. Big bath tub, nice. Faced on big street and noisy even night time because of heavy traffic.
Stayed 1 night in Sep 2024

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was comfortable, the staff was friendly and the hotel was conveniently located near the train station, the bus station and the river. We would definitely stay here again.
Stayed 3 nights in Aug 2024