6/10 Okay
Diane
Travelled with pets, Travelled with partner
20 Apr 2025
Disliked: Amenities
We were not impressed with this hotel,we have stayed in several coaching inn hotels and this is by far the worst,we didn't get off to a good start,after booking a dog friendly room for 3 nights10 days before our arrival, the hotel then decide to ring us on the day of arrival and say they had only got a dog friendly room for the first 2 and not the 3rd,its wasnt untill i persisted that they eventually said quite rudely,this time you can have a none dog friendly room,even on arrival at check-in the lady on the desk said, oh your the one's with the dog,after settling in we went and got drinks and sat outside,our well behaved dog pooped,we picked it up but couldnt see a bin,i asked at reception and was shocked when she said they hadnt got one,there was not one bin on the property for any rubbish or poop you had to put it in a bin out on the street,they promote the hotel as dog friendly but dont have a poop bin!!! 2 out of 3 of the mornings at breakfast we sat and waited half an hour for someone to come and take our order,the first evening of our stay we booked a table for dinner,the starter came and i ask the waitress what one of the items was,and her reply was i don't know,surely you should know what food your serving,the only good thing about our stay was that the room was very nice,and the housekeeping staff were very friendly,but we will not be returning.
Diane
Stayed 3 nights in Apr 2025
