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Thistle Express London Luton

3.0 star property

Photo gallery for Thistle Express London Luton

Reception
Combined shower/bathtub, free toiletries, hair dryer, towels
Exterior
Lobby
In-room safe, desk, laptop workspace, blackout curtains

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Parking available
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
The Mall, Library Road, Luton, England, LU1 2TR
  • Place, Luton Mall
    ‪1 min walk‬
  • Place, University of Bedfordshire
    ‪6 min walk‬
  • Place, Kenilworth Road Stadium
    ‪14 min walk‬
  • Airport, London (LTN-Luton)
    ‪5 min drive‬

Room options

View all photos for Standard Double Room, 1 Double Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Double Room, 1 Double Bed

8.2 out of 10
Very good
(68 reviews)
  • 11 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

8.4 out of 10
Very good
(23 reviews)
  • 11 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Express Single Room

Express Single Room

Express Single Room

8.2 out of 10
Very good
(57 reviews)
  • 11 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds

Family Room, Multiple Beds

8.0 out of 10
Very good
(13 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Standard King Room

  • Sleeps 2

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

8.0 out of 10
Very good
(16 reviews)
  • 15 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Single Room

In-room safe, desk, laptop workspace, blackout curtains

Standard Single Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 1

Family Room

  • Sleeps 3

View all photos for Standard Double Room

In-room safe, desk, laptop workspace, blackout curtains

Standard Double Room

  • Sleeps 2

Standard Twin Room

  • Sleeps 2

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includes taxes & fees
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About the area

Luton

A stay at Thistle Express London Luton places you in the heart of Luton, steps from Luton Mall and Cineworld Luton. .This hotel is 14.3 mi (23 km) from Woburn Safari Park and 0.7 mi (1.1 km) from University of Bedfordshire.

What's nearby

  • Luton Mall - 1 min walk - 0.1 km
  • Cineworld Luton - 2 min walk - 0.2 km
  • University of Bedfordshire - 6 min walk - 0.6 km
  • Kenilworth Road Stadium - 14 min walk - 1.2 km
  • Stockwood Discovery Centre - 3 min drive - 2.0 km

Getting around

  • Luton Station - 5 min walk
  • Luton Airport (LTN) - 15 min drive

Restaurants

  • ‪The White House (Wetherspoon) - ‬2 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Punjab Restaurant & Bar - ‬3 min walk
  • ‪Costa Coffee - ‬1 min walk
  • ‪Great Northern - ‬4 min walk

About this property

Thistle Express London Luton

Hotel in Luton with a 24-hour front desk
Thistle Express London Luton offers 152 accommodations with safes and hair dryers. 40-inch Smart televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

Stay in one of 152 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
English breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Self parking (subject to charges) is available onsite.
English breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Uncovered parking on site (GBP 15 per day)
  • Limited number of on-site self parking spaces per unit

Food and drink

  • English breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 6.50 per person
  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (89 centimetre wide door)
  • Smooth flooring in public areas
  • Thin carpet in room
  • Well-lit path to entrance

More

  • 7 floors
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with cable channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Fan
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
For Sat Nav please enter postcode LU1 2PA.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 6.50 per person
  • Uncovered self parking fee: GBP 15.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

Property is also known as

Thistle Express Luton Hotel
Thistle Express Hotel
Thistle Express
Thistle Express London Luton Hotel
Thistle Express London Luton Luton
Thistle Express London Luton Hotel Luton

Thistle Express London Luton Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 538 out of 1301 reviews
Rating 8 - Good. 388 out of 1301 reviews
Rating 6 - Okay. 194 out of 1301 reviews
Rating 4 - Poor. 75 out of 1301 reviews
Rating 2 - Terrible. 106 out of 1301 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Emily

Disliked: Cleanliness, property conditions & facilities

Definitely wouldn’t stay here again.

Firstly the hotel is difficult to find. Being on foot and walking around Luton town centre on a Saturday night in the dark alone was not ideal. Eventually found it after calling reception and walking over a big ramp. Poor service and poor standards from arrival. I was put on the top floor despite my poor mobility. I got to my room to find the tv did not work. It could not be fixed so ended up watching my own iPad all evening. Luckily the WiFi connection is good. Dirty shower and really poor standard of decoration in what is a very small room, so you notice things more. Heating was on when it absolutely did not need to be, so had to have window open all night which meant wind whistling and keeping me awake. Didn’t sleep well. Couldn’t try breakfast as I was nil by mouth as I had an operation the day after my stay - was feeling very alone and vulnerable having travelled all day, so to end up at a rubbish hotel was incredibly disappointing.
Stayed 1 night in Oct 2025

10/10 Excellent

Monique

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel, good location

Clean rooms, friendly staff, good Wi-Fi. Stayed overnight.
Stayed 1 night in Oct 2025

2/10 Terrible

Adrienne

Stayed 1 night in Oct 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Stayed 1 night in Oct 2025

8/10 Good

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
V good no problems
Stayed 3 nights in Oct 2025

8/10 Good

Dee

Stayed 1 night in Oct 2025

6/10 Okay

Tim

Liked: Staff & service
Disliked: Room comfort
Bit of an old unit best accessed from the shopping centre. It does a job for the price and the staff were helpful.
Stayed 1 night in Sep 2025

10/10 Excellent

David

Stayed 1 night in Sep 2025

10/10 Excellent

KP Love, san francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Was a great experience.
Stayed 1 night in Sep 2025

4/10 Poor

Aly

Breakfast was ok but it is a cashless hotel so better be prepared
Stayed 1 night in Sep 2025

8/10 Good

Pradip

Stayed 1 night in Sep 2025

6/10 Okay

Adi

Liked: Staff & service, amenities, property conditions & facilities
There was rubish under the bed otherwise was perfect for a short stay
Stayed 1 night in Oct 2025

10/10 Excellent

Kinga

Stayed 1 night in Jun 2025

6/10 Okay

mark

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Drugs using under hotel ramp were some people sleep ruff. At rear of the hotel in small square down and outs and Alcoholics drinking . My wife found it unsafe, we were told when out near the hotel we get are faces kicked in by drunk person. The area looks run down in places and if safe why have security guard on site at the hotel. I only used the Thristle Hotel because i used their Heathrow hotel twice before.
Stayed 1 night in Sep 2025

10/10 Excellent

Kinga

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Jean

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Breakfast was good
Stayed 1 night in Sep 2025

10/10 Excellent

Mrs Shubnam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely,warm atmosphere with smart interior. Management very efficient. Front desk unfriendly and no customer relations etiquette.However,I enjoyed my stay overall.
Stayed 2 nights in Sep 2025

10/10 Excellent

Kasey

Stayed 6 nights in Sep 2025

2/10 Terrible

ange

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t trust the photos! The hotel is not this nice. Also facilities they advertise such as kettle in room are not correct. There is a coffee machine at reception but water is barely warm. Noise outside the hotel is horrendous. We spent the night awake thanks to the boy racers in the car park facing our window. No Aircon or heating. Wouldn’t recommend this hotel
Stayed 1 night in Sep 2025

6/10 Okay

Michael

Liked: Cleanliness

Quick stopover

Quick stopover prior to taking flight from Luton, Next to square and can be noisy from outside. Not the hotels fault. Reception was good. The room was basic but clean. There was no coffee making facility in the room. There was coffee in the lobby. The bed was not comfortable and the pillows even less so. All in all if I have to, I will go again
Stayed 1 night in Sep 2025

10/10 Excellent

Denise

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was perfect for what we needed for a few hours overnight before an early morning flight. Clean, tidy and staff were helpful.
Stayed 1 night in Sep 2025

8/10 Good

John

Stayed 1 night in Sep 2025

10/10 Excellent

Tanisha

Stayed 2 nights in Sep 2025

10/10 Excellent

Nermin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for two nights after arriving to Luton airport and waiting to go to Heathrow for my next flight. Staff is really attentive and the breakfast and all day coffee availability is great. The mall next door made the wait pass faster. Would stay again if I arrive to Luton airport and need a few nights before I continue with my travels.
Stayed 2 nights in Sep 2025