Thistle Express London Luton

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Thistle Express London Luton

Standard Twin Room, 2 Single Beds
Reception
Exterior
Lobby
Combined shower/bathtub, free toiletries, hair dryer, towels

Reviews

7.8 out of 10

Good

Popular amenities

  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
The Mall, Library Road, Luton, England, LU1 2TR
  • Luton Mall
    1 min walk
  • University of Bedfordshire
    8 min walk
  • Grosvenor Casinos
    9 min walk
  • London (LTN-Luton)
    15 min drive

Room options

Standard Room, 1 King Bed

  • 15 sq m
  • Sleeps 3
  • 1 King Bed

Standard Twin Room, 2 Single Beds

  • 11 sq m
  • Sleeps 2
  • 2 Twin Beds

Standard Double Room, 1 Double Bed

  • 11 sq m
  • Sleeps 3
  • 1 Double Bed

Express Single Room

  • 11 sq m
  • Sleeps 1
  • 1 Twin Bed

Family Room, Multiple Beds

  • 23 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

About the area

Luton

A stay at Thistle Express London Luton places you in the heart of Luton, steps from Luton Mall and 8 minutes by foot from University of Bedfordshire. .This hotel is 14.3 mi (23 km) from Woburn Safari Park and 1.1 mi (1.7 km) from Grosvenor Casinos.

What's nearby

  • Luton Mall - 1 min walk - 0.1 km
  • University of Bedfordshire - 8 min walk - 0.7 km
  • Grosvenor Casinos - 9 min walk - 0.8 km
  • Luton Town Football Club - 15 min walk - 1.3 km
  • Stockwood Discovery Centre - 5 min drive - 3.4 km

Getting around

  • Luton Station - 5 min walk
  • Luton Airport (LTN) - 15 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Nando's - ‬2 min walk
  • ‪The White House - ‬2 min walk
  • ‪German Doner Kebab - ‬4 min walk
  • ‪Chopstix Noodle Bar - ‬4 min walk

About this property

Thistle Express London Luton

Hotel in Luton with a 24-hour front desk
Thistle Express London Luton offers 152 accommodations with safes and hair dryers. 40-inch Smart televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

Stay in one of 152 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Self parking (subject to charges) is available onsite.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Uncovered self parking on site (GBP 10.00 per day)
  • Limited on-site parking (max. 10 spaces per unit)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Coffee/tea in a common area

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 89
  • Smooth flooring in public areas
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 102
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Fan
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch smart TV
  • TV channels

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee

More

  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
For Sat Nav please enter postcode LU1 2PA.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Optional extras

  • Uncovered self parking fee: GBP 10.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

Property is also known as

Thistle Express Luton Hotel
Thistle Express Hotel
Thistle Express
Thistle Express London Luton Hotel
Thistle Express London Luton Luton
Thistle Express London Luton Hotel Luton

Thistle Express London Luton Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 373 out of 1002 reviews" "
Rating 8 - Good. 311 out of 1002 reviews" "
Rating 6 - Okay. 168 out of 1002 reviews" "
Rating 4 - Poor. 67 out of 1002 reviews" "
Rating 2 - Terrible. 83 out of 1002 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kinga

Stayed 1 night in Sep 2024

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location easily accessible, everything shops etc all nearby. Transport buses train also close by.
Stayed 2 nights in Aug 2024

8/10 Good

simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

On Lit

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good value for money, nice and clean facility, friendly staff. However, the location of the entrance is rather unusual. Google map didn’t know how to direct me there on foot from train station. Also the area around it was quite dirty, noisy, and feels rough and unsafe. The best and safe way on foot is through the shopping centre, which is right next to the hotel entrance.
Stayed 1 night in Aug 2024

8/10 Good

Rona

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Tired for an onward journey
Outside noise was horrendous went on till 2am on a Sunday night. Parking is limited. Helpful check in ckerk
Stayed 1 night in Sep 2024

10/10 Excellent

Omotayo

Stayed 1 night in Aug 2024

6/10 Okay

Nicola

Stayed 1 night in Aug 2024

10/10 Excellent

Leon

Stayed 1 night in Aug 2024

6/10 Okay

Catherine

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
I called staff a few times as tv wasn’t working. They made me go downstairs a few times with no results. I then told them I was going to bed and if they can deal with it next day. they told me Maintenance would come in the day and sort it. By 6 pm next day nothing was done. Again I went to reception and I insisted someone stays around for Atleast 10mins to study the problem. Eventually my room was changed to enable me access tv which I needed very much especially as Paralympics was starting. I did not appreciate being toast around by staff who did not seem to communicate or record information
Stayed 3 nights in Aug 2024

6/10 Okay

Lorraine

Liked: Staff & service, room comfort
Disliked: Cleanliness
My brief trip away....
The checked-in was absolutely PHENOMENAL - 10/10~!!! Overall ok, room not totally clean a lot of dust in areas Extremely noisy!!!! Broken clanging radiator throughout the night Doors banging End room give again.... Hotels give end rooms for a reason 👎👎👎👎 Complimentary coffee teas and water was a nice touch Ill NEVER stay here again
Stayed 1 night in Aug 2024

10/10 Excellent

XIANGBIN, Swansea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Aug 2024

10/10 Excellent

lazarus

Stayed 1 night in Aug 2024

10/10 Excellent

Valeri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location clean rooms with free wifi and all with windows. Only a few £ more than nearest hotel without windows, but includes breakfast and unlimited hot drinks in foyer.
Stayed 1 night in Aug 2024

4/10 Poor

Alan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

XIU XUAN DOREEN

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel had a mall nearby, can get everything needed. Breakfast spread was good. Room is abit old but clean
Stayed 1 night in Aug 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Nafisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10 min walk from the train station going into london. 10 minute drive to luton airport. Enjoyed the stay - the hotel rooms were super comfortable, washrooms were very clean. Breakfast was great. Staff were very helpful. Ali and Kevin helped me book a taxi at 5am to the airport expediently.
Stayed 1 night in Aug 2024

10/10 Excellent

Jurgita

Stayed 1 night in Aug 2024

8/10 Good

Hristina

Travelled with family
Liked: Cleanliness, staff & service, room comfort
One night in Luton
Great value for the money! Fast checkin & friendly staff.
Stayed 1 night in Aug 2024

6/10 Okay

Wilson

Liked: Staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Brenda Harris

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very convienent, location fine,
Stayed 4 nights in Aug 2024

6/10 Okay

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
no decaf nor non-dairy options
There was no decaf. They offer free coffee and tea but I cannot drink any of it since it is all highly caffeinated. There is no food available after hours, no snacks, no vending machine, nothing at all. And no eating facilities nearby that I could see. Only on offer was a pizza delivery service, but I am not a fan of pizza, I believe it is highly overrated. The breakfast buffet was good, but again, no decaffeinated options available. Als, no non-dairy milk was provided, my wife is lactose intolerant.
Stayed 1 night in Aug 2024

10/10 Excellent

Mohammed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very convenient and offered good value for money before travelling to the airport in the morning.
Stayed 2 nights in Aug 2024

8/10 Good

Patrice

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024