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Thistle Express London Luton

3.0 star property

Photo gallery for Thistle Express London Luton

Reception
In-room safe, desk, laptop workspace, blackout curtains
Exterior
Lobby
Restaurant

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Parking available
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
The Mall, Library Road, Luton, England, LU1 2TR
  • Place, Luton Mall
    ‪1 min walk‬
  • Place, University of Bedfordshire
    ‪6 min walk‬
  • Place, Kenilworth Road Stadium
    ‪15 min walk‬
  • Airport, London (LTN-Luton)
    ‪6 min drive‬

Room options

View all photos for Standard Double Room, 1 Double Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Double Room, 1 Double Bed

8.2 out of 10
Very good
(86 reviews)
  • 11 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

8.6 out of 10
Excellent
(24 reviews)
  • 11 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Express Single Room

Express Single Room

Express Single Room

8.2 out of 10
Very good
(68 reviews)
  • 11 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds

Family Room, Multiple Beds

8.0 out of 10
Very good
(14 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Double Room, 1 Double Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Double Room, 1 Double Bed

  • Sleeps 3
  • Free Wi-Fi

View all photos for Standard Twin Room, 2 Twin Beds

In-room safe, desk, laptop workspace, blackout curtains

Standard Twin Room, 2 Twin Beds

  • Sleeps 2
  • Free Wi-Fi

View all photos for Express Single Room

In-room safe, desk, laptop workspace, blackout curtains

Express Single Room

  • Sleeps 1
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

  • Sleeps 3
  • Free Wi-Fi

View all photos for Standard King Room

In-room safe, desk, laptop workspace, blackout curtains

Standard King Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

8.0 out of 10
Very good
(16 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Single Room

In-room safe, desk, laptop workspace, blackout curtains

Standard Single Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 1
  • Free Wi-Fi

View all photos for Express Room Twin

In-room safe, desk, laptop workspace, blackout curtains

Express Room Twin

  • Sleeps 2
  • Free Wi-Fi

View all photos for Family Room

In-room safe, desk, laptop workspace, blackout curtains

Family Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Standard Double Room

In-room safe, desk, laptop workspace, blackout curtains

Standard Double Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Twin Room

In-room safe, desk, laptop workspace, blackout curtains

Standard Twin Room

  • Sleeps 2
  • Free Wi-Fi

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Reception
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  • Air-conditioning
  • Housekeeping
  • 24/7 front desk
3.1 out of 5, 755 reviews
The price is AU$68
includes taxes & fees
28 May - 29 May
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About the area

Luton

A stay at Thistle Express London Luton places you in the heart of Luton, steps from Luton Mall and Cineworld Luton. .This hotel is 14.3 mi (23 km) from Woburn Safari Park and 0.7 mi (1.1 km) from University of Bedfordshire.

What's nearby

  • Luton Mall - 1 min walk - 0.1 km
  • Cineworld Luton - 2 min walk - 0.2 km
  • University of Bedfordshire - 6 min walk - 0.6 km
  • Grosvenor Casinos - 9 min walk - 0.8 km
  • Kenilworth Road Stadium - 15 min walk - 1.3 km

Getting around

  • Luton Station - 5 min walk
  • Luton Airport (LTN) - 15 min drive

Restaurants

  • ‪Great Northern - ‬4 min walk
  • ‪The White House (Wetherspoon) - ‬2 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Popeyes - ‬4 min walk
  • ‪KFC - ‬5 min walk

About this property

Thistle Express London Luton

Thistle Express London Luton offers 152 accommodations with safes and hair dryers. 40-inch Smart televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

Stay in one of 152 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
English breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Self parking (subject to charges) is available onsite.
English breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Uncovered parking on site (GBP 15 per day)
  • Limited number of on-site self parking spaces per unit

Food and drink

  • English breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 9.95 per person
  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (89 centimetre wide door)
  • Smooth flooring in public areas
  • Thin carpet in room
  • Well-lit path to entrance

More

  • 7 floors
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with cable channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Fan
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
For Sat Nav please enter postcode LU1 2PA.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 9.95 per person
  • Uncovered self parking fee: GBP 15.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

Property is also known as

Thistle Express Luton Hotel
Thistle Express Hotel
Thistle Express
Thistle Express London Luton Hotel
Thistle Express London Luton Luton
Thistle Express London Luton Hotel Luton

Thistle Express London Luton Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 568 out of 1370 reviews
Rating 8 - Good. 404 out of 1370 reviews
Rating 6 - Okay. 205 out of 1370 reviews
Rating 4 - Poor. 78 out of 1370 reviews
Rating 2 - Terrible. 115 out of 1370 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

4/10 Poor

Ann

It was very very loud in the room. I managed to close a window but I was expecting slightly more from it. Walking from train station it had a difficult access through the parking lot which dragging a suitcase was difficult. The actual room was ok - but it was a very uncomfortable sleep. Otherwise it is close to the train station which was an excellent location. Staff were nice.
Stayed 1 night in Feb 2026

2/10 Terrible

Ellie

Disliked: Cleanliness, staff & service, amenities
I would not recommend staying here for the airport as there’s plenty of other choices. The room was absolutely freezing, including the hallways. It could have been a one off but when speaking to staff they weren’t very helpful.
Stayed 1 night in Feb 2026

10/10 Excellent

Gerard

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Stay in hotel few times easy for city centre stay staff friendly
Stayed 2 nights in Feb 2026

2/10 Terrible

Ade Oyejobi

Disliked: Cleanliness, staff & service, amenities
The room booked was terrible and barely organised. The reception attitude was cold and neglecting and there was only 1 toilet rol. No kettle, no mugs for teas and coffee and no iron or any ironing board. The windows were locked halfway and the heating was significantly hit all night with no way to turn.it off. I had to change the toom at spme point and disappointingly, I was charged extra 14 pounds on to.of sn already disappointing stay. I wnever recommend this hotel. Honesty, its not worth the money paid and a full refund is appropriate
Stayed 2 nights in Feb 2026

10/10 Excellent

Mathew

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff were brilliant, breakfast really good and the location was perfect,
Stayed 1 night in Feb 2026

2/10 Terrible

Emma

Travelled with family
Disliked: Cleanliness, amenities
Stayed 1 night in Feb 2026

10/10 Excellent

Toby

Stayed 1 night in Feb 2026

10/10 Excellent

Natalie

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and good location
Stayed 1 night in Feb 2026

8/10 Good

Krish

Stayed 1 night in Feb 2026

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities
Room was good door did not auto close behind you which was one to look out for
Stayed 1 night in Feb 2026

10/10 Excellent

Flynn

Stayed 1 night in Feb 2026

10/10 Excellent

Howard

Liked: Cleanliness, staff & service
Great location beside Luton Point mall in the heart of Luton. Bed and bed linens good, room clean and functional. Recommend for price point.
Stayed 2 nights in Feb 2026

8/10 Good

khadim, leeds

Stayed 1 night in Feb 2026

10/10 Excellent

Faith

Stayed 1 night in Feb 2026

6/10 Okay

Stephen

Stayed 1 night in Feb 2026

10/10 Excellent

Laila

Liked: Cleanliness, property conditions & facilities
Was convenient for the airport
Stayed 1 night in Dec 2025

10/10 Excellent

sarah

Stayed 2 nights in Feb 2026

6/10 Okay

Antony

Stayed 1 night in Feb 2026

10/10 Excellent

Dawn

Stayed 1 night in Jan 2026

8/10 Good

denis

Liked: Cleanliness, amenities
Room was good excellent breakfast
Stayed 1 night in Feb 2026

2/10 Terrible

Chloe

Disliked: Cleanliness, staff & service, amenities
AVOID AT ALL COSTS I cannot believe how horrendous my experience was given the huge number of positive reviews on this hotel. Travelling as a lone female so had a single room. First room had no hot water and no working phone to report this (only identified when I was already in the cold shower). Moved to another room, advised because of the heating system the hot water tap and shower needs to be run for 25 mins to get hot water ! Clearly this is a known issue for the hotel and not a one off ! The general state of repair of the room was APPALLING. The walls were peeling in multiple places. If I’m able to attach photos I will. If it had been earlier in the day I would have moved hotels but I didn’t feel safe going back outside hotel hunting at 7PM. I’m all for budget and basic but honestly this hotel needs to be condemned.
Stayed 1 night in Jan 2026

10/10 Excellent

Toby

Stayed 3 nights in Feb 2026

6/10 Okay

Joseph

Travelled with family
Liked: Cleanliness, staff & service
Room was clean, upgraded from single to express double for more space. 4 x Usb plug sockets in room didn't work had to charge phone in reception. Make sure to bring your charger plug with cable. Staff were nice enough and courteous.
Stayed 1 night in Jan 2026

4/10 Poor

sandeep

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Exactly that's what happened.First thing after opening the room door I went to wash my hands in the bathroom sink the water wouldn't drain reported nothing happened then second nigtmare at midnight the toilet was clogged reported. Stay was stressful and was very disappointing. O hope they won't give the room to someone else after we checked out before sorting it out I reminded before I clocked out.
Stayed 2 nights in Jan 2026

10/10 Excellent

Sabah

Liked: Cleanliness, property conditions & facilities
Clean room, friendly staff and complimentary breakfast which I couldn’t have as I left early.
Stayed 1 night in Jan 2026