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Thistle Express London Luton

3.0 star property

Photo gallery for Thistle Express London Luton

Reception
In-room safe, desk, laptop workspace, blackout curtains
Combined shower/bathtub, free toiletries, hair dryer, towels
Exterior
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
The Mall, Library Road, Luton, England, LU1 2TR
  • Place, Luton Mall
    ‪1 min walk‬
  • Place, Cineworld Luton
    ‪2 min walk‬
  • Place, University of Bedfordshire
    ‪6 min walk‬
  • Airport, London (LTN-Luton)
    ‪6 min drive‬

Room options

View all photos for Standard Double Room, 1 Double Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Double Room, 1 Double Bed

8.2 out of 10
Very good
(85 reviews)
  • 11 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

8.6 out of 10
Excellent
(24 reviews)
  • 11 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Express Single Room

Express Single Room

Express Single Room

8.2 out of 10
Very good
(67 reviews)
  • 11 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds

Family Room, Multiple Beds

8.0 out of 10
Very good
(14 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Standard King Room

In-room safe, desk, laptop workspace, blackout curtains

Standard King Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

8.0 out of 10
Very good
(16 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Single Room

In-room safe, desk, laptop workspace, blackout curtains

Standard Single Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 1
  • Free Wi-Fi

View all photos for Family Room

In-room safe, desk, laptop workspace, blackout curtains

Family Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Standard Double Room

In-room safe, desk, laptop workspace, blackout curtains

Standard Double Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Twin Room

In-room safe, desk, laptop workspace, blackout curtains

Standard Twin Room

  • Sleeps 2
  • Free Wi-Fi

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  • Housekeeping
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The price is AU$62
includes taxes & fees
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About the area

Luton

With a stay at Thistle Express London Luton, you'll be centrally located in Luton, within a 15-minute drive of ZSL Whipsnade Zoo and Luton Mall. .This hotel is 14.3 mi (23 km) from Woburn Safari Park and 0.1 mi (0.1 km) from Cineworld Luton.

What's nearby

  • Luton Mall - 1 min walk - 0.1 km
  • Cineworld Luton - 2 min walk - 0.2 km
  • University of Bedfordshire - 6 min walk - 0.6 km
  • Grosvenor Casinos - 9 min walk - 0.8 km
  • Kenilworth Road Stadium - 15 min walk - 1.3 km

Getting around

  • Luton Station - 5 min walk
  • Luton Airport (LTN) - 15 min drive

Restaurants

  • ‪Great Northern - ‬4 min walk
  • ‪The White House (Wetherspoon) - ‬2 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Popeyes - ‬4 min walk
  • ‪KFC - ‬5 min walk

About this property

Thistle Express London Luton

Thistle Express London Luton offers 152 accommodations with safes and hair dryers. 40-inch Smart televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

Stay in one of 152 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
English breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Self parking (subject to charges) is available onsite.
English breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Uncovered parking on site (GBP 15 per day)
  • Limited number of on-site self parking spaces per unit

Food and drink

  • English breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 9.95 per person
  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (89 centimetre wide door)
  • Smooth flooring in public areas
  • Thin carpet in room
  • Well-lit path to entrance

More

  • 7 floors
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with cable channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Fan
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

For Sat Nav please enter postcode LU1 2PA.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 9.95 per person
  • Uncovered self parking fee: GBP 15.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

Property is also known as

Thistle Express Luton Hotel

Thistle Express Hotel

Thistle Express

Thistle Express London Luton Hotel

Thistle Express London Luton Luton

Thistle Express London Luton Hotel Luton

Thistle Express London Luton Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 563 out of 1358 reviews
Rating 8 - Good. 401 out of 1358 reviews
Rating 6 - Okay. 202 out of 1358 reviews
Rating 4 - Poor. 78 out of 1358 reviews
Rating 2 - Terrible. 114 out of 1358 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

Antony

Stayed 1 night in Feb 2026

10/10 Excellent

Dawn

Stayed 1 night in Jan 2026

8/10 Good

denis

Liked: Cleanliness, amenities
Room was good excellent breakfast
Stayed 1 night in Feb 2026

2/10 Terrible

Chloe

Disliked: Cleanliness, staff & service, amenities
AVOID AT ALL COSTS I cannot believe how horrendous my experience was given the huge number of positive reviews on this hotel. Travelling as a lone female so had a single room. First room had no hot water and no working phone to report this (only identified when I was already in the cold shower). Moved to another room, advised because of the heating system the hot water tap and shower needs to be run for 25 mins to get hot water ! Clearly this is a known issue for the hotel and not a one off ! The general state of repair of the room was APPALLING. The walls were peeling in multiple places. If I’m able to attach photos I will. If it had been earlier in the day I would have moved hotels but I didn’t feel safe going back outside hotel hunting at 7PM. I’m all for budget and basic but honestly this hotel needs to be condemned.
Stayed 1 night in Jan 2026

10/10 Excellent

Toby

Stayed 3 nights in Feb 2026

6/10 Okay

Joseph

Travelled with family
Liked: Cleanliness, staff & service
Room was clean, upgraded from single to express double for more space. 4 x Usb plug sockets in room didn't work had to charge phone in reception. Make sure to bring your charger plug with cable. Staff were nice enough and courteous.
Stayed 1 night in Jan 2026

4/10 Poor

sandeep

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Exactly that's what happened.First thing after opening the room door I went to wash my hands in the bathroom sink the water wouldn't drain reported nothing happened then second nigtmare at midnight the toilet was clogged reported. Stay was stressful and was very disappointing. O hope they won't give the room to someone else after we checked out before sorting it out I reminded before I clocked out.
Stayed 2 nights in Jan 2026

10/10 Excellent

Sabah

Liked: Cleanliness, property conditions & facilities
Clean room, friendly staff and complimentary breakfast which I couldn’t have as I left early.
Stayed 1 night in Jan 2026

4/10 Poor

Davie

Nothing wrong with the hotel once inside but finding the entrance?!?!? No idea it was only accessible from INSIDE a shopping centre - unless you walked up the vehicle ramp - with literally zero signage to assist the layman traveller. Dodgy area with loads of druggies and homeless around, very unsafe
Stayed 1 night in Jan 2026

6/10 Okay

Gordana

Business traveller
Disliked: Cleanliness
1 Room was in decent condition, however waste basket in the room was not emptied daily. It was emptied on the last day of my stay, and by then I had more waste than can be fit in one small waste basket. 2 Toilet paper was also provided on the 1st day of my stay - 2 rolls. There was toilet paper given on any other day. In my opinion this is unsatisfactory. My stay was for 3 nights and I had to buy more toilet paper out of my pocket. There should be 1-2 rolls/day. Very frustrating and disappointing.
Stayed 3 nights in Jan 2026

8/10 Good

Lily

Liked: Cleanliness
The room was fine. You get what you pay for. But be prepared if you are staying here the people on reception will recommend you to park in the public car park just below the hotel as it is half the price. When I left to go to the airport at 4 o’clock in the morning, I was harassed on two separate occasions by men. At that time being a woman alone obviously you feel very unsafe. This isn’t the fault of the hotel, but something to be aware of if you’re parking in the public car park, which is a three minute walk from the hotel.
Stayed 1 night in Jan 2026

8/10 Good

Val

Liked: Cleanliness, property conditions & facilities
Back to using proper cups and not cardboard ones
Stayed 1 night in Jan 2026

10/10 Excellent

Esther

Business traveller
Liked: Cleanliness, staff & service, amenities
Clean room Comfy bed
Stayed 1 night in Jan 2026

8/10 Good

David

Stayed 1 night in Jan 2026

10/10 Excellent

Olivia

Stayed 1 night in Jan 2026

10/10 Excellent

Tincuta(Tina)

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time here and I would choose it every time, clean, safe, central and friendly staff.
Stayed 1 night in Jan 2026

2/10 Terrible

Mrs chana

Disliked: Cleanliness, staff & service, amenities
The first room they gave me so run down .the walls were a mess the airconditioning unit was all smashed was freezing cold .i requested to be moved straight away .the second room was better but the plug socket next to my bed fell out in my hanf
Stayed 1 night in Jan 2026

6/10 Okay

Louise

Liked: Cleanliness, staff & service, amenities
A lovely room and staff were welcoming and helpful. Sadly not a great night sleep due to consistent banging of doors during the night
Stayed 1 night in Jan 2026

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didnt have breakfast as left the hotel early.
Stayed 1 night in Jan 2026

2/10 Terrible

Joy

Stayed 2 nights in Jan 2026

10/10 Excellent

ADRIAN

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel, great breakfast, very central and only 10 mins by bus from airport
Stayed 1 night in Jan 2026

10/10 Excellent

Nkeiru

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was a little bit cold, but other than that, 9.5/10
Stayed 1 night in Dec 2025

8/10 Good

Kwesi

Liked: Staff & service
Stayed 1 night in Jan 2026

4/10 Poor

edita

Disliked: Staff & service, room comfort
Staff specialy cleaners is one of the weirdest people I came across. Constantly gibing people strange looks, makes you feel VERY UNCOMFORTABLE
Stayed 1 night in Nov 2025

10/10 Excellent

Toby

Liked: Cleanliness
Stayed 1 night in Dec 2025