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Best Western Plus Grand Hotel Victor Hugo

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Plus Grand Hotel Victor Hugo

Exterior
Reception
Suite, 1 Double Bed
Room amenity
Bar (on property)

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Gym
  • Room service
  • Breakfast available
  • Housekeeping

Explore the area

Map
3, Avenue Victor Hugo, Luxembourg City, 1750
  • Boulevard Royal
    7 min walk
  • Place d'Armes
    11 min walk
  • Place Guillaume II
    13 min walk
  • Luxembourg (LUX-Findel)
    19 min drive

Room options

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed

Suite, 1 Double Bed

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed | Exterior

Superior Room, 1 Double Bed

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 Double Bed (Converts to 2 Twin Beds)

Minibar, in-room safe, individually decorated, individually furnished

Classic Room, 1 Double Bed (Converts to 2 Twin Beds)

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Single Bed

Superior Room, 1 Single Bed

Superior Room, 1 Single Bed

  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Room, 1 Single Bed

Minibar, in-room safe, individually decorated, individually furnished

Classic Room, 1 Single Bed

  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

Similar properties

Exterior

Park Inn by Radisson Luxembourg City

Free WiFi
Air conditioning
Gym
Breakfast available
4.5 out of 5, Wonderful, (1002)
The price is AU$231
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Park Inn by Radisson Luxembourg City

About the area

Luxembourg City

With a stay at Best Western Plus Grand Hotel Victor Hugo, you'll be centrally located in Luxembourg City, just a 3-minute walk from Grand Theatre of Luxembourg and 7 minutes by foot from Boulevard Royal. .This hotel is 0.6 mi (1 km) from Luxembourg City Art Gallery and 0.6 mi (1 km) from Capucin Theater.

What's nearby

  • Place d'Armes - 11 min walk
  • Place Guillaume II - 13 min walk
  • Luxembourg City Hall - 14 min walk
  • Grand Ducal Palace - 14 min walk
  • Notre-Dame Cathedral - 16 min walk

Getting around

  • Centre, Stäreplaz / Étoile Tram Stop - 9 min walk
  • Pfaffenthal-Kirchberg Station - 14 min walk
  • Findel International Airport (LUX) - 19 min drive

Restaurants

  • ‪Porta Nova - ‬5 min walk
  • ‪Tender - ‬5 min walk
  • ‪Ready Coffee Shop - ‬3 min walk
  • ‪Siegfried Von Westeschgaart - ‬2 min walk
  • ‪Chalet Gourmet - ‬5 min walk

About this property

Best Western Plus Grand Hotel Victor Hugo

Mediterranean Luxembourg City hotel in Limpertsberg with a fitness center
Best Western Plus Grand Hotel Victor Hugo offers 65 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Televisions come with premium cable channels.

Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 65 guestrooms featuring minibars. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Best Western Plus Grand Hotel Victor Hugo has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Portuguese, Russian, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Off-site parking within 820 ft (EUR 15 per day)

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: EUR 18 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Fitness centre

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • 5 steps to reach property
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 42-inch TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Individually decorated
  • Individually furnished
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The property is closed between January 8 and March 13.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 25.0 per night

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 18 per person
  • Nearby parking fee: EUR 15 per day (820 ft away)
  • Rollaway bed fee: EUR 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Best Western Grand Hotel Victor Hugo
Best Western Plus Grand Hotel Victor Hugo
Best Western Plus Grand Hotel Victor Hugo Luxembourg
Best Western Plus Grand Victor Hugo
Best Western Plus Grand Victor Hugo Luxembourg
Best Western Plus Grand Hotel Victor Hugo Luxembourg City
Hotel Best Western Plus Grand Hotel Victor Hugo Luxembourg City
Luxembourg City Best Western Plus Grand Hotel Victor Hugo Hotel
Best Western Plus Grand Hotel Victor Hugo Luxembourg City
Best Western Plus Grand Victor Hugo Luxembourg City
Hotel Best Western Plus Grand Hotel Victor Hugo
Best Western Plus Grand Victor Hugo
Best Plus Grand Victor Hugo
Best Plus Grand Victor Hugo
Best Western Plus Grand Hotel Victor Hugo Hotel
Best Western Plus Grand Hotel Victor Hugo Luxembourg City
Best Western Plus Grand Hotel Victor Hugo Hotel Luxembourg City

Best Western Plus Grand Hotel Victor Hugo Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 332 out of 808 reviews" "
Rating 8 - Good. 358 out of 808 reviews" "
Rating 6 - Okay. 81 out of 808 reviews" "
Rating 4 - Poor. 27 out of 808 reviews" "
Rating 2 - Terrible. 10 out of 808 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Hoi Wah Janice

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The front desk staff were so friendly and helpful. My daughter is an exchange student and there are so many administration stuff to finish. The staff helped us a lot. I am so grateful to stay here. I will definitely come back if I visit again Luxembourg in the future.
Stayed 13 nights in Sep 2024

8/10 Good

Aaron

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Yee Lam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jul 2024

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor customer service
The hotel night receptionist did not recognize my gold level status with Hotel.com. I asked him if there was any upgrade available and he said no without looking in his computer for the inventory of rooms. He simply said you have to biggest room which was a complete lie, We saw other bigger room on our same floor. I also asked him regarding the free drinks offered each day and he said we only get a welcome drink on the first day only. I tried to show him the paperwork from Hotel.com and he refused look at it.
Stayed 3 nights in Aug 2024

2/10 Terrible

argyris

Disliked: Staff & service, property conditions & facilities, room comfort
Avoid this hotel
Stayed 1 night in Jul 2024

4/10 Poor

James

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Don’t stay in the annex
We stayed in this hotel last December and had a fantastic experience and wonderful room. This time, for some odd reason, we stayed in the annex. The room was not good, broken furnitures, bouncing chairs, missing curtain, bathroom fixtures broken, lack of shelf space. And to top, the room safety box broke with our passports inside and we had to wait more than 30 minutes to have someone over to open. Ups and the rate a was double from winter time. Go figure!
Stayed 3 nights in Jul 2024

10/10 Excellent

Omawumi

Stayed 6 nights in Jun 2024

8/10 Good

ZHIPING

Stayed 1 night in Jul 2024

6/10 Okay

Alan

Stayed 1 night in May 2024

10/10 Excellent

Alberto, Edinburgh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel!
Stayed 3 nights in Apr 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 nights in Luxemboug
Great hotel in perfect location. Staff members were pleasant and helpful. Room was spacious, quiet & functional. Really enjoyed our stay.
Stayed 3 nights in Apr 2024

10/10 Excellent

Declan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Efficient and friendly
Travelled for business, had an issue with the first room, changed with no problem. Very helpful and friendly staff.
Stayed 3 nights in Apr 2024

6/10 Okay

Sara

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

10/10 Excellent

George, San Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay here
Stayed 1 night in Mar 2024

10/10 Excellent

Sergio

Stayed 1 night in Jan 2024

8/10 Good

Charalambos

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Very good location just a short walk from the city center and a few meters from the tram stop. Clean, rooms on the small side, good breakfast. Only problem, the room was too warm.
Stayed 3 nights in Nov 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and easy
Large room and bathroom, bed and pillows were too hard for me. Room was warm, but no view if you were in the back. Great location and easy parking access.
Stayed 2 nights in Nov 2023

8/10 Good

Elizabeth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great accessibility by public transport and foot. Close to a nice park to get outside for some fresh air. In the annex, hallways can be noisy and echoing and there is no view and limited light from the room I had, but it was functional for what I needed. (And they made an effort to make it more appealing with a mural… fun touch!) Appreciated having a kettle and very small fridge. Gym is small and basic, but again, had what I really needed. Everything was clean and housekeeping was very good. For the price, I was satisfied!
Stayed 5 nights in Nov 2023

4/10 Poor

Joshua, Darlington

Stayed 2 nights in Nov 2023

10/10 Excellent

Dagmar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to check in, helpful staff and great location
Stayed 1 night in Nov 2023

4/10 Poor

Andrew

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Deeply Unpleasant
Booked as it seemed a reasonable price for a 4 star hotel, and while not in the centre, only a ten minute walk away. The reality is after checking in, I had to cross the busy road to the "annexe" building... I guess this was once a different hotel that Best Western have purchased. The room was very old fashioned - think 70's style wood furniture. I was not impressed to find a clump of the previous occupants hair on the floor (tiled, so easy to clean). The bed was tiny (single), the aircon unit gurgled all night, and the building was noisy with other people on the stairwell coming in after what was obviously a great night for them... so much so that I had to ask them to be quiet. Breakfast was very average, with the cleaner literally cleaning around people with some disgusting looking rag stinking of industrial disinfectant. Honestly it's hard to see where the 4 stars have come from - maybe 25 years ago they qualified. However, the standard is poor and felt more like a good effort in an economically deprived country than a 4 star in an economic centre of Europe. Cheap for a reason - best avoided.
Stayed 1 night in Oct 2023

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything goes well. The room is comfortable, the staff is nice, the hotel is in a quiet place very close to a tramway station.
Stayed 1 night in Jul 2023

6/10 Okay

Ilse

Liked: Cleanliness, staff & service
A/C needs upgrading but hotel was very convenient
Stayed 4 nights in Jun 2023

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxembourg Great but expensive
It was an excellent stay at the hotel. The hotel staff are very friendly and provided excellent service. The hotel is clean and bedroom clean - cleaners do a great job. It’s only 10 minute walk to the main centre with the shops and restaurants- not far at all. My only complaint is the noise from the street. Without shutting your window you will get an early wake up call but the air con in the room is great. The area is also really nice with the university close by and beautiful gardens.
Stayed 3 nights in Jun 2023

10/10 Excellent

Ramesh

Stayed 1 night in Mar 2023