This was a lovely hotel, with amazingly friendly and helpful staff, especially Anna, the receptionist, who works 24 hour shifts, commencing at 9 a.m. one morning and not finishing until the same time the following day. Despite this, she never showed any signs of tiredness and was always smiling and ready with a welcoming greeting for both existing guests and new arrivals. The hotel was excellent in every respect, with a more than hearty breakfast included in the price. As for the locality, you really couldn’t be better placed, as everything worth seeing is but a brief stroll from the hotel. I’d definitely recommend the Jam Hotel to anyone considering going to Lviv for a short break or even on business.