Mercure Lyon Genas Eurexpo

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Lyon Genas Eurexpo

Exterior
Seasonal outdoor pool
1 bedroom, free minibar, in-room safe, blackout curtains
1 bedroom, free minibar, in-room safe, blackout curtains
Lunch, dinner served; French cuisine, garden views

Reviews

8.2 out of 10

Very good

Popular amenities

  • Gym
  • Bar
  • Pool
  • Room service
  • Housekeeping
  • Parking included

Explore the area

Map
36 Rue Antoine Pinay, Genas, Rhone, 69742
  • Eurexpo Lyon
    6 min drive
  • McDonald's
    2 min walk
  • Saint-Priest - Bel Air Tram Stop
    6 min drive
  • Lyon (LYN-Lyon Bron)
    9 min drive

Room options

Standard Room, 1 Double Bed

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Single Beds

  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

Privilege, Room, 1 Double Bed

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

About the area

Genas

Located in Genas, Mercure Lyon Genas Eurexpo is within a 10-minute drive of Eurexpo Lyon and Groupama Stadium. .This eco-certified hotel is 8.1 mi (13 km) from Tête d'Or Park and 8.5 mi (13.6 km) from Bellecour Square.

What's nearby

  • Eurexpo Lyon - 6 min drive
  • Groupama Stadium - 7 min drive
  • LDLC Arena - 7 min drive
  • Tête d'Or Park - 15 min drive
  • Bellecour Square - 17 min drive

Getting around

  • Saint-Priest - Bel Air Tram Stop - 6 min drive
  • Saint-Priest Station - 9 min drive
  • Saint-Exupery Airport (LYS) - 13 min drive

Restaurants

  • ‪Chez Valentin - ‬14 min walk
  • ‪Gatsby Hôtel & Restaurant By Happyculturetm - ‬2 min drive
  • ‪Burger King - ‬3 min drive
  • ‪V and B St Priest - ‬3 min drive
  • ‪McDonald's - ‬2 min walk

About this property

Mercure Lyon Genas Eurexpo

Eco-certified hotel with a fitness center and a seasonal outdoor pool
Mercure Lyon Genas Eurexpo offers 84 accommodations with free minibar items and minibars. LED televisions come with premium satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 84 guestrooms featuring free minibar items and LED televisions. Complimentary wired internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.
Take advantage of recreation opportunities including a fitness center and a seasonal outdoor pool. This hotel also features concierge services, a television in a common area, and a banquet hall. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Enjoy French cuisine at COTé le restaurant, a restaurant which features a bar/lounge and a garden view. You can also stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, express check-in, and express check-out. Planning an event in Genas? This hotel has 753 square feet (70 square meters) of space consisting of conference space and 3 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 6:30 AM and 11:00 AM.
COTé le restaurant - Overlooking the garden, this restaurant specializes in French cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired Internet
  • Available in some public areas: Free wired Internet

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Local area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: EUR 19 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • COTé le restaurant

Things to do

  • Fitness centre
  • Seasonal outdoor pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Seasonal outdoor pool
  • Sofa bed
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Conference space (753 square feet)
  • Meeting rooms - 3

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Step-free path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Sofa bed

Bathroom

  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • LED TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free minibar

More

  • Connecting rooms available
  • Eco-friendly cleaning products provided
  • Iron/ironing board (on request)
  • LED light bulbs
  • Phone
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per week
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.65 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 19 per person
  • Pet fee: EUR 15 per pet, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Ambassadeur Genas
Ambassadeur Hotel Genas
Mercure Lyon Genas Eurexpo Opening July 2017 Hotel
Mercure Lyon Opening July 2017 Hotel
Mercure Lyon Genas Eurexpo Opening July 2017
Mercure Lyon Opening July 2017
Mercure Lyon Genas Eurexpo Hotel
Mercure Lyon Eurexpo Hotel
Mercure Lyon Eurexpo
Mercure Lyon Genas Eurexpo (Opening July 2017)
Mercure Lyon Genas Eurexpo Hotel
Mercure Lyon Genas Eurexpo Genas
Mercure Lyon Genas Eurexpo Hotel Genas

Mercure Lyon Genas Eurexpo Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 90 out of 233 reviews" "
Rating 8 - Good. 93 out of 233 reviews" "
Rating 6 - Okay. 33 out of 233 reviews" "
Rating 4 - Poor. 11 out of 233 reviews" "
Rating 2 - Terrible. 6 out of 233 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

christopher

Business traveller
Liked: Cleanliness
Hotel was fine, that's about all I can say not 4 star for sure, more like 3. Poor restaurant choices for breakfast. Room carpet dirty, pillows smelt as though pillow cases hadn't been washed in months. Location very convenient to motorway. Outside is a little run down. Staff English is minimal which for a hotel I found very strange. Not worth the money paid. Not terrible but not great.
Stayed 4 nights in Sep 2024

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay again
Stayed 1 night in Aug 2024

8/10 Good

makombo, freeport

Travelled with family
Liked: Amenities, property conditions & facilities
Nice at the reception
Stayed 1 night in Jul 2024

6/10 Okay

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not bad
It was ok. Gym wasn’t up to much. Old equipment. Hotel was ok and free parking was good as not many hotels do that
Stayed 2 nights in Jun 2024

8/10 Good

Shanna

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
He lights in the room did not work and thr hotel was sold out so no room to switch to:(
Stayed 1 night in Jun 2024

6/10 Okay

Cindy

Liked: Cleanliness, staff & service
Stayed 4 nights in Jan 2024

10/10 Excellent

Kit Man

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and lovely place.
Stayed 1 night in Apr 2023

8/10 Good

kathleen, Port Royal

Travelled with family
Liked: Cleanliness, staff & service
Our room was way too hot. No AC. 2 floor fans which shut off after 1.5 hours. We could open a window, but didn't help. The restaurant was excellent!
Stayed 1 night in Oct 2022

10/10 Excellent

Peter, Chard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Polite efficient stsff,very clean, nice bed, spacious room.
Stayed 1 night in Sep 2022

10/10 Excellent

christian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

4/10 Poor

Peter

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Bathroom drains didn't work. Air conditioning was inefficient. Breakfast dining room staff weren't there to seat us then made us change tables after we were eating after seeing ourselves.
Stayed 1 night in May 2022

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Suited us down to the ground
Driving down through France this was a perfect stopover. Not so far from the motorway, a modern clean hotel with very comfortable, rooms, great outdoor space, and good food. Destination chargers for Tesla and other EVs make this a definite spot for future trips. Oh, and a McDonalds just across the road if you're fed up with hotel food.
Stayed 1 night in Jul 2021

10/10 Excellent

KP

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business stay during COVID
I stayed in the hotel during COVID19, so cleaniess and safetey measures are very important. The room was properly cleaned, overall hotel was clean and more importantly there was rooomservice with excellent service and decent meals. Even the breakfast could be delivered to the room on request. The rooms are modern and comfortable, good size television with CANAL+ channels. The only downside for some people could be that there is only 1 elevator for the whole hotel, with COVID only 1 person can enter so you might expect some waiting times in case you do not want to take the staircase (there are only 4 floors)
Stayed 3 nights in Mar 2021

6/10 Okay

Camille

Business traveller
Liked: Staff & service
Stayed 1 night in Jan 2021

10/10 Excellent

Camelia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

6/10 Okay

Richard

Business traveller
Disliked: Cleanliness
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful
Customer service was great, colours of hotel room were amazing, one of the best Mercure’s we’ve stayed in!
Stayed 1 night in Nov 2019

8/10 Good

Benjamin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Vibe
Really nice vibe, food was good, room was also nice. Good value stay. O thing to do locally, limited to hotel without a car/taxi but was a business trip so OK.
Stayed 1 night in Oct 2019

10/10 Excellent

Yefim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for LYS
Comfortable night before flight from LYS the following morning. This hotel is located on the edge of a small town, with several parks.
Stayed 1 night in Jul 2019

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful decorations!
Stayed 1 night in May 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Do NOT think this hotel is near the airport!
This is NOT an airport hotel, no matter how it is advertised! It is about 10 miles away from LYS, and using Uber, costs about $25 EACH WAY for transportation. The advertised shuttle service was NON-existent for us - even though it is widely advertised. And I was traveling with a native French speaker who could ask by telephone etc. There ARE three real airport hotels, Ibis, Kyriad and NH, all within five minute drive from LYS or possible walking distance (15-20 minutes). (There is a 20 Euro minimum for using Uber from LYS). Except for distance, Hotel Mercure was satisfactory - Good - nice desk people, quality linens, a good restaurant in another hotel about 10 minutes walk away., gated parking lot. Bad - refrigerator did not work, coffee service in room but no pot provided, old thermostat with no numbers on it (air conditioner was weak, did not work at all in first room, so we were moved into another room, still weak), toilet in separate room from sink and shower (common in French homes), room lights turn off automatically overnight, isolated location at the edge of fields bordering industry, MacDonalds diagonally one block away across the street
Stayed 1 night in Sep 2018

8/10 Good

rose w

Liked: Cleanliness, property conditions & facilities, room comfort
Decent hotel
Stayed one night on way to Annecy because our flight from LHR came in late. Uber driver took us there fir 24 euro...4 miles away. Didn’t know they have shuttle for 5 euro pp. Hotel Restaurant was closed but there is a McDonalds across the road open till 11:00pm but not open for breakfast till 11:00 am. Hotel is quiet and clean. Breakfast for 15 euro is decent with self squeezed orange juice machine at your disposal, only till 9:30! Good value over all!

8/10 Good

Colin

Liked: Cleanliness, property conditions & facilities, room comfort
Skiing Holiday
Good location close to motorway when driving to the alps to go skiing. Easy to check in with friendly staff. Good parking facility with closed gate entry and exit. New hotel very clean and comfortable. Needs additional staff as had to wait a long time to get served at the bar.
Stayed 1 night in Feb 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Convenient but should be better
Some issue with first room booked ( they didn't finished cleaning ), so we moved to other one. Wifi was not working the first 2 days, neither the siphon of bathtub ( never fixed ). Friendly staff tho and ideally located near to eurexpo. We liked the food at their restaurant.