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Great overall! Very kind and helpful and accommodating. Would stay again!!

Beautiful Riad in the heart of the Medina, well located and walkable to all parts of the Medina. Riad is beautifully restored, and they are in the process of adding new luxury suites and a pool that will be lovely. The staff was wonderful, helpful and accommodating for anything we needed. They arranged for us a walking tour of the Medina which was so necessary for us to get a good sense of the maze-like alleys and showing us things we never would have found on our own. They also arranged for seamless pickup from the train station to the Riad. Couldn’t have asked for a better experience, highly recommend!

Nice

I arrived late at night trains were delayed. On arrival the system was down but every care was taken to accommodate me whilst they got things back up and running. Suhur was only served until 2 am and no hot drinks but reception staff could see how tired I was and made arrangements for suhur to be served at 3am with hot morrocan tea. It the little things that set apart great customer service. I was really happy and amazed at the service that an offered. .

I recently had the pleasure of staying at Palais Medina Riad Resort, and it was an unforgettable experience. From the moment I arrived, I was captivated by the breathtaking architecture, which beautifully blends traditional Moroccan elegance with modern luxury. The atmosphere is serene, making it the perfect getaway for relaxation. One of the highlights of my stay was the exceptional service. The staff went above and beyond to ensure every aspect of my visit was perfect. They were warm, welcoming, and always ready to assist with a smile.

Riad Fes is a gorgeous property with Moroccan architecture and decor at its finest; it perfectly combines unique character and luxury. The rooftop has beautiful views of the city and Rif mountains. Anoüæŕ was a great bartender and server who was so happy and helpful. He went above and beyond to make us comfortable. We really enjoyed the Andalusian music at dinner and the musician Bernise was very welcoming. We recommend trying the eight Moroccan salads at the Restaurant Gayza. The Valentine’s Day rose petals, Fez traditional hats, and heart-shaped pavlova and chocolates were very cute for celebrating. They easily coordinated day tours and excursions for us. We were confused by the light switches in the room and the luggage service was delayed but were minor inconveniences. Most guests were American as well. All in all, it was a wonderful 3-night stay in Fes!