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Best Western East Towne Suites

2.5 star property

Photo gallery for Best Western East Towne Suites

Indoor pool, pool loungers
Lobby
Indoor pool, pool loungers
Lobby
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Pool
  • Room service
  • Gym
  • Pet-friendly
  • Housekeeping

Explore the area

Map
4801 Annamark Dr, Madison, WI, 53704-7402
  • East Towne Mall
    ‪10 min walk‬
  • Madison Area Technical College
    ‪4 min drive‬
  • American Center
    ‪4 min drive‬
  • Madison, WI (MSN-Dane County Regional)
    ‪13 min drive‬

Room options

View all photos for Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, rollaway beds

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

Desk, laptop workspace, iron/ironing board, rollaway beds

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

Desk, laptop workspace, iron/ironing board, rollaway beds

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Desk, laptop workspace, iron/ironing board, rollaway beds

Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Balcony

Suite, 1 Queen Bed, Non Smoking, Balcony

Suite, 1 Queen Bed, Non Smoking, Balcony

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Non Smoking (Oversized Room)

Desk, laptop workspace, iron/ironing board, rollaway beds

Suite, 1 Queen Bed, Non Smoking (Oversized Room)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Accessible, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

Desk, laptop workspace, iron/ironing board, rollaway beds

Suite, 1 Queen Bed, Accessible, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

  • Sleeps 4
  • 1 Queen Bed

Similar properties

Lobby

La Quinta Inn & Suites by Wyndham Madison American Center

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.0 out of 5, Very good, (1125)
The price is AU$128
for 1 room
includes taxes & fees
13 Mar - 14 Mar
La Quinta Inn & Suites by Wyndham Madison American Center

About the area

Madison

When you stay at Best Western East Towne Suites in Madison, you'll be in the business district, within a 15-minute drive of University of Wisconsin-Madison and Kohl Center. .This hotel is 7.9 mi (12.6 km) from Camp Randall Stadium and 11.7 mi (18.9 km) from Alliant Energy Center.

What's nearby

  • East Towne Mall - 10 min walk
  • Madison Area Technical College - 4 min drive
  • American Center - 4 min drive
  • Barrymore Theatre - 8 min drive
  • University of Wisconsin-Madison - 14 min drive

Getting around

  • Madison Station - 20 min drive
  • Dane County Regional Airport (MSN) - 13 min drive

Restaurants

  • ‪Chick-fil-A - ‬17 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Culver's - ‬14 min walk
  • ‪Texas Roadhouse - ‬4 min walk
  • ‪Portillo's Madison, Wisconsin - East Towne - ‬10 min walk

About this property

Best Western East Towne Suites

Hotel in Madison with free breakfast and a fitness center
Best Western East Towne Suites offers 122 accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 122 guestrooms featuring microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Be sure to enjoy recreational amenities, including an indoor pool, a hot tub, and a fitness center. This hotel also features complimentary wireless internet access, an arcade/game room, and a banquet hall.
Take advantage of the hotel's room service (during limited hours). A complimentary breakfast is included.
Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of conference space and a meeting room. Free self parking is available onsite.
A complimentary breakfast is offered. An additional breakfast (subject to charges) is served daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available
  • Room service available

Things to do

  • Arcade/games room
  • Fitness centre
  • Indoor pool
  • A hot tub

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff

Business services

  • Business centre
  • Conference space
  • A meeting room

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Step-free path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • TV channels
  • TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 40.0 per day
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western East Towne
Best Western East Towne Suites
Best Western East Towne Suites Hotel
Best Western East Towne Suites Hotel Madison
Best Western East Towne Suites Madison
East Towne Suites
Best Western East Towne Hotel Madison
Best East Towne Suites Madison
Best Western East Towne Suites Hotel
Best Western East Towne Suites Madison
Best Western East Towne Suites Hotel Madison

Best Western East Towne Suites Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 405 out of 1002 reviews
Rating 8 - Good. 360 out of 1002 reviews
Rating 6 - Okay. 138 out of 1002 reviews
Rating 4 - Poor. 59 out of 1002 reviews
Rating 2 - Terrible. 40 out of 1002 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing breakfast! Loved this place.
Stayed 1 night in Nov 2024

8/10 Good

Colleen

Liked: Cleanliness
The room was very nice. Unfortunately our toilet leaked which I reported on Saturday morning at 10am. It started leaking worse by noon so we called the front desk to have maintenance fix it. We left at 530pm and there had been no resolution to our leaking toilet. Every time we flushed the toilet, the water shot out of the top of the tank and dripped onto the floor. This necessitated wearing shoes at all times into the bathroom. When we returned at 1130 pm there was a card taped onto our TV telling us that maintenance had fixed the toilet.
Stayed 1 night in Nov 2024

8/10 Good

Rachel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and well-run, but obviously in a commercial mall area that isnt particularly nice. A solid hotel
Stayed 1 night in Nov 2024

10/10 Excellent

Caitlin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Little dingy looking on the outside but overall super cleanly on the inside
Stayed 1 night in Nov 2024

10/10 Excellent

Janet

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Anton

Stayed 1 night in Oct 2024

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5⭐️
Stayed 2 nights in Oct 2024

2/10 Terrible

Erin

Travelled with family
Liked: Cleanliness, staff & service, room comfort
We searched for a hotel with a pool and then got here and the pool was closed for “scheduled maintenance” on a Saturday. We asked to transfer to a different best western but they couldn’t because we booked through a third party. We had plans with family to hang out and swim.
Stayed 1 night in Nov 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Joseph

Stayed 1 night in Sep 2024

8/10 Good

Dennis James

Stayed 1 night in Oct 2024

2/10 Terrible

Ariel

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
I called when I realized my event was running well past 11pm. When I called to ask if I could check in later she said “I don’t know, I’m new” which made me leave my event at 10:30pm. Doors were locked so I knocked and just made it with minutes to spare. The refrigerator was so dang loud I couldn’t sleep, but I didn’t bother calling with only one new person working.
Stayed 2 nights in Oct 2024

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our check in went well. When I was looking for our room I took a staircase that smelt like old garbage but our room was clean. The hotel itself is older which could be seen all around, patchwork on walls and especially in the pool and hot tub. The pool was too cold for me and the hot tub had very few working spouts, not very inviting. We only went once and normally would have gone a couple times. We got fresh towels for our second day, which was all we asked for and the lady was very polite.
Stayed 2 nights in Oct 2024

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
It's a wonderful place to stay. Breakfast is very good. I will recommend this hotel. Price is also good.
Stayed 1 night in Oct 2024

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Duane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Cynthia, Lake Villa

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Hanna

Liked: Cleanliness, staff & service, property conditions & facilities
Very well maintained property.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities
Great sire
Stayed 2 nights in Oct 2024

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

4/10 Poor

Shannon

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was damp. The jets in the hot tub were not working,the pool was freezing, the room was more of a motel feeling. The bathroom door had a burn in it from the lights, so thats a huge safety issue. The fan/air conditioning was loud and did not work properly. And to top it out the lady at he front desk was extremely rude when we were checking out.
Stayed 2 nights in Oct 2024

6/10 Okay

Trevor

Travelled with family
Was a nice stay just some minor things.
Stayed 1 night in Oct 2024

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean. The breakfast was good. The mattress was too soft though.
Stayed 1 night in Oct 2024