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Best Western West Towne Suites

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western West Towne Suites

Front of property
Free daily cooked-to-order breakfast
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed)
Lobby
Lobby

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pet-friendly
    Pet-friendly
  • Gym
    Gym
  • Housekeeping
    Housekeeping
  • Breakfast included
    Breakfast included
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry

Explore the area

Map
650 Grand Canyon Dr, Madison, WI, 53719
  • West Towne Mall
    9 min walk
  • Hilldale Shopping Center
    8 min drive
  • University of Wisconsin-Madison
    11 min drive
  • Madison, WI (MSN-Dane County Regional)
    27 min drive

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Premium bedding, pillow-top beds, in-room safe, individually decorated

Standard Room, 1 King Bed, Accessible, Bathtub

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub (with Sofabed)

Standard Room, 1 King Bed, Accessible, Bathtub (with Sofabed)

Standard Room, 1 King Bed, Accessible, Bathtub (with Sofabed)

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (Living Room;with Sofabed)

Suite, 1 King Bed, Non Smoking, Kitchenette (Living Room;with Sofabed) | Private kitchen

Suite, 1 King Bed, Non Smoking, Kitchenette (Living Room;with Sofabed)

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed)

  • 43 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (2 King Beds)

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (2 King Beds)

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (2 King Beds)

  • 43 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillow-top beds, in-room safe, individually decorated

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillow-top beds, in-room safe, individually decorated

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Private kitchen

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

AmericInn by Wyndham Madison West

Pool
Hot tub
Breakfast included
Pet-friendly
4.4 out of 5, Excellent, (1145)
The price is AU$126
for 1 night
includes taxes & fees
9 Dec - 10 Dec
AmericInn by Wyndham Madison West

About the area

Madison

Located in Madison, Best Western West Towne Suites is in the business district, within a 5-minute drive of West Towne Mall and Vitense Golfland. .This hotel is 1.5 mi (2.4 km) from University Research Park and 3.7 mi (6 km) from Hilldale Shopping Center.

What's nearby

  • West Towne Mall - 9 min walk - 0.8 km
  • Hilldale Shopping Center - 8 min drive - 6.0 km
  • Camp Randall Stadium - 11 min drive - 8.5 km
  • University of Wisconsin-Madison - 11 min drive - 8.1 km
  • Alliant Energy Center - 12 min drive - 12.9 km

Getting around

  • Madison Station - 16 min drive
  • Dane County Regional Airport (MSN) - 27 min drive

Restaurants

  • ‪Chick-fil-A - ‬11 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪The Cheesecake Factory - ‬10 min walk
  • ‪Dave & Buster's - ‬11 min walk
  • ‪Olive Garden - ‬14 min walk

About this property

Best Western West Towne Suites

Hotel with free breakfast, a quick walk to West Towne Mall
Best Western West Towne Suites offers 98 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 25-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

This Madison hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 98 individually decorated guestrooms, featuring refrigerators and microwaves. Your pillowtop bed comes with premium bedding. 25-inch LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Guests can catch a ride on the shuttle (surcharge), which operates within 15 miles.
Grab a bite from the snack bar/deli serving guests of Best Western West Towne Suites. A complimentary cooked-to-order breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Guests may use a bus station shuttle for a surcharge, and free self parking is available onsite.
A complimentary cooked-to-order breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Local area shuttle (surcharge) up to 15 miles
  • Bus station shuttle (surcharge)

Food and drink

  • Free cooked-to-order breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in a common area

Things to do

  • Fitness centre

Family friendly

  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Library
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Turndown service

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lever door handles
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Fireplace in reception
  • Shared microwave
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 25-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per accommodation (varies based on length of stay), plus a deposit of USD 150 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night

Payment types

Important information

Optional extras

  • Pet deposit: USD 150 per stay
  • Pet fee: USD 35 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western West Towne
Best Western West Towne Suites
Best Western West Towne Suites Hotel
Best Western West Towne Suites Hotel Madison
Best Western West Towne Suites Madison
Best Western Madison
Best Western West Towne Hotel Madison
Madison Best Western
Best West Towne Suites Madison
Best Western West Towne Suites Hotel
Best Western West Towne Suites Madison
Best Western West Towne Suites Hotel Madison

Best Western West Towne Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 591 out of 1077 reviews" "
Rating 8 - Good. 298 out of 1077 reviews" "
Rating 6 - Okay. 98 out of 1077 reviews" "
Rating 4 - Poor. 52 out of 1077 reviews" "
Rating 2 - Terrible. 38 out of 1077 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jeannette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Jesse

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was everything I needed.
Stayed 1 night in Aug 2024

10/10 Excellent

Trix Are

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Marie, hastings

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable. breakfast is great
Stayed 1 night in Aug 2024

2/10 Terrible

Somakumar

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Pathetic stay
Stayed 2 nights in Aug 2024

10/10 Excellent

Cristina

Stayed 6 nights in Aug 2024

10/10 Excellent

Ashley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay here again
Stayed 1 night in Aug 2024

10/10 Excellent

Darko

Stayed 1 night in Aug 2024

4/10 Poor

Lauren

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room had a weird smell, maybe mildewy or something like that. Also, when I arrived at 1am, my room door was not shut all the way. I inspected the room and it was fine, but then it happened again after I was gone all day at a conference. I explained to the front desk person that anyone could have come in my room while I was out at any point and taken my stuff. Luckily I brought my valuables with me to the conference, but she didn’t seem too concerned with my complaint, which I thought was odd.
Stayed 4 nights in Aug 2024

10/10 Excellent

Alicia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great food and bed. Older property. Some construction to get to the area
Stayed 1 night in Aug 2024

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Clean however something was wrong with air conditioner unit
Stayed 1 night in Aug 2024

10/10 Excellent

Clint

Liked: Cleanliness, staff & service, property conditions & facilities
Great room
Stayed 1 night in Aug 2024

10/10 Excellent

Tori

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk manager was very nice, the hotel was the cleanest I’ve stayed at in Madison so far, and the breakfast far exceeds the buffets I’m used to. I would happily stay again.
Stayed 1 night in Aug 2024

10/10 Excellent

Keera

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Laurie

Business traveller
Disliked: Property conditions & facilities
The breakfast options were nice. The area shopping was convenient. The staff all seemed friendly and nice. The biggest concern was the smell in the room. I am not certain what the smell was from. I believe it is an old building with old appliances and the smell is embedded in the flooring, walls, and or appliances but it was very strong and offensive.
Stayed 5 nights in Aug 2024

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was way better than the price!
Very happy with this hotel and location. The shower/tub was one of the best we’ve been in. The tub was a large oval marble focus. The shower curtain never got near me. The water pressure and hot water were plentiful
Stayed 2 nights in Aug 2024

8/10 Good

Edward O

Liked: Cleanliness, staff & service, property conditions & facilities
Made to order breskfast was a treat. Friendly, helpful staff.
Stayed 1 night in Aug 2024

8/10 Good

Edward O

Liked: Cleanliness, staff & service, property conditions & facilities
Made to order breakfast was a treat. Great service, clean and comfortable.
Stayed 1 night in Aug 2024

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great Price, Great Room and Great Breakfast!
Stayed 1 night in Aug 2024

4/10 Poor

Anil

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not to my liking
Stayed 2 nights in Aug 2024

10/10 Excellent

Henry

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Allan Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good vlaue for money
Great breakfast
Stayed 1 night in Aug 2024