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Barceló Emperatriz

5.0 star property

Photo gallery for Barceló Emperatriz

Lobby
Lobby
Lobby
Family Suite
Premium bedding, down duvets, memory-foam beds, minibar

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Gym
  • Housekeeping

Explore the area

Map
Calle de Lopez de Hoyos, 4, Madrid, Madrid, 28006
  • Prado Museum
    ‪4 min drive‬
  • El Retiro Park
    ‪6 min drive‬
  • Royal Palace of Madrid
    ‪6 min drive‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪14 min drive‬

Room options

View all photos for Deluxe Room (Tranquility)

Premium bedding, down duvets, memory-foam beds, minibar

Deluxe Room (Tranquility)

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

Family Suite

Family Suite

  • City view
  • 70 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room

Premium bedding, down duvets, memory-foam beds, minibar

Premium Room

  • City view
  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room (Emperatriz)

Premium bedding, down duvets, memory-foam beds, minibar

Premium Room (Emperatriz)

  • City view
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Balcony

Premium Room, Balcony

Premium Room, Balcony

  • City view
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room (Grand Deluxe)

Premium bedding, down duvets, memory-foam beds, minibar

Family Room (Grand Deluxe)

  • City view
  • 73 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Family Room (Deluxe)

Premium bedding, down duvets, memory-foam beds, minibar

Family Room (Deluxe)

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room (Premium)

Premium bedding, down duvets, memory-foam beds, minibar

Family Room (Premium)

  • City view
  • 65 sq m
  • Sleeps 5
  • 2 King Beds

View all photos for Deluxe Room

Premium bedding, down duvets, memory-foam beds, minibar

Deluxe Room

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room (Emperor)

Premium Room (Emperor)

Premium Room (Emperor)

  • City view
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Madrid

A stay at Barceló Emperatriz places you in the heart of Madrid, a 4-minute drive from Prado Museum and 6 minutes from El Retiro Park. .This luxury hotel is 2.7 mi (4.4 km) from Royal Palace of Madrid.

What's nearby

  • Bernabéu Stadium - 3 min drive - 2.3 km
  • Gran Via - 3 min drive - 2.5 km
  • Prado Museum - 4 min drive - 3.1 km
  • El Retiro Park - 6 min drive - 4.2 km
  • Royal Palace of Madrid - 6 min drive - 4.4 km

Getting around

  • Gregorio Maranon Station - 5 min walk
  • Nuevos Ministerios Station - 16 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 14 min drive

Restaurants

  • ‪Club Lounge InterContinental - ‬4 min walk
  • ‪Casa Longinos - ‬4 min walk
  • ‪El Jardín del InterContinental - ‬6 min walk
  • ‪BiBo Madrid - ‬2 min walk
  • ‪Tierra Burrito Bar - ‬3 min walk

About this property

Barceló Emperatriz

Luxury hotel with a fitness center and a 24-hour front desk
Barceló Emperatriz offers 146 air-conditioned accommodations with minibars and safes. Memory foam beds feature down comforters and premium bedding. A pillow menu is available. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include bathtubs or showers, slippers, designer toiletries, and bidets. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 146 air-conditioned rooms featuring heated floors. Your memory foam bed comes with down comforters and premium bedding. Complimentary wireless internet access is available to keep you connected. Conveniences include phones, as well as safes and desks.
Enjoy recreation amenities such as a fitness center or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Restaurante Mutis, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 11:00 AM and on weekends from 8:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-out. This hotel has 3 meeting rooms available for events.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 8:00 AM and 11:00 AM.
Restaurante Mutis - This restaurant serves breakfast, lunch, dinner, and light fare.
24-hour room service is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Area shuttle
  • Valet parking on site (EUR 35 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 25 for adults and EUR 13.80 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Restaurante Mutis

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (80 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (72 centimetre high)

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heated floor
  • Heating
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 150.0 per day
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 13.8 for children
  • Valet parking fee: EUR 35 per day
  • Rollaway bed fee: EUR 150.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Hesperia Emperatriz
Hesperia Emperatriz Hotel
Hesperia Emperatriz Hotel Madrid
Hesperia Emperatriz Madrid
Hesperia Emperatriz Hotel Community Of Madrid
Barceló Emperatriz Hotel Madrid
Barceló Emperatriz Hotel
Barceló Emperatriz Madrid
Barceló Emperatriz
Barceló Emperatriz Hotel
Barceló Emperatriz Madrid
Barceló Emperatriz Hotel Madrid

Barceló Emperatriz Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 812 out of 1003 reviews
Rating 8 - Good. 141 out of 1003 reviews
Rating 6 - Okay. 23 out of 1003 reviews
Rating 4 - Poor. 13 out of 1003 reviews
Rating 2 - Terrible. 14 out of 1003 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended hotel, very clean, excellent service, great location
Stayed 6 nights in Dec 2024

10/10 Excellent

Jose Valter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2024

10/10 Excellent

Rafael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel, great staff and service Quiet, great location away from crowded streets, walking distance to mani shops and restaurants These is the fifth time we have stayed in the hotel, we can't wait for the next round
Stayed 4 nights in Dec 2024

10/10 Excellent

Angel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Elsa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was first rate. I want toespecially reognize the entire staff for their friendliness and always being helpful. A wonderful experience durind a 9 day stay.
Stayed 9 nights in Dec 2024

6/10 Okay

Bonnie

Stayed 3 nights in Dec 2024

10/10 Excellent

Anita

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay
Stayed 3 nights in Dec 2024

10/10 Excellent

clarissa

Stayed 3 nights in Dec 2024

10/10 Excellent

Hector

Stayed 3 nights in Dec 2024

10/10 Excellent

Carlos

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff treats you like royalty and its almost as if you had a concierge for everything. The rooms are great and the location is perfect, in the middle of Madrid's luxury district.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Francisco, Rio Oro

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing option. Great hotel. Lovely staff. The breakfast is unbeatable. Location is the best.
Stayed 5 nights in Dec 2024

10/10 Excellent

gabriela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

FRANCISCO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location
Stayed 5 nights in Oct 2024

8/10 Good

Guido

Liked: Cleanliness, amenities, property conditions & facilities
I like the rooms and the ambiance of a small hotel but with solid and modern style furnitures. It was difficult to order something to the room, as the menu are digital only and I could not download the app, I went down to the bar, but nobody was around I left the bar and ask the front desk for room service Menu, but I referred back to download the app., or go to the bar which had no service, I felt like in an Louis de Funes movie 🎥 however then someone was ordered to help and all good 👍 but it took me as a customer line 20 minutes… Have printed menus in the room, please
Stayed 1 night in Dec 2024

10/10 Excellent

renato, Miami

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small Charming hotel with excellent service and great location
Stayed 2 nights in Dec 2024

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Jose, Doral

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Aug 2024

10/10 Excellent

Walmarie

Stayed 2 nights in Dec 2024

8/10 Good

Guido

Stayed 1 night in Dec 2024

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff!!
Stayed 6 nights in Dec 2024

10/10 Excellent

Johann

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hands down the best hotel in Madrid. Superb service. I could spend hours writing accolades, from the second we walked in, to the everyday interactions with the staff, from the doormen, to the front desk staff, to the housekeepers, the Barcelo Empetatriz is EVERYTHING a 5-star hotel should strive for. Bravo!
Stayed 10 nights in Nov 2024

10/10 Excellent

JUAN, Miami

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Facility.
Stayed 3 nights in Nov 2024

10/10 Excellent

stuart

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near transport links short walk to attractions like Prado museum, san Miguel market and the Santiago Bernabéu. Good choice of restaurants near. Good views over the city from the roof terrace Friendly staff very welcoming.
Stayed 3 nights in Nov 2024