Crowne Plaza Madrid - Centre Retiro an IHG Hotel

4.0 star property
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Crowne Plaza Madrid - Centre Retiro an IHG Hotel

Exterior
Bar (on property)
Bar (on property)
Exterior
Meeting facility

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Gym
  • Pet-friendly
  • Parking available
  • 24/7 front desk
  • Breakfast available
  • Housekeeping

Explore the area

Map
Calle Pez Volador 1, Madrid, 28007
  • El Retiro Park
    ‪15 min walk‬
  • WiZink Center
    ‪17 min walk‬
  • Calle de Alcalá
    ‪3 min drive‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪14 min drive‬

Room options

Premium Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room

  • 20 sq m
  • Sleeps 2
  • 1 Twin Bed

Junior Suite, 1 King Bed with Sofa bed

  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the area

Madrid

With a stay at Crowne Plaza Madrid - Centre Retiro an IHG Hotel, you'll be centrally located in Madrid, within a 5-minute drive of Gran Via and El Retiro Park. .This hotel is 3.3 mi (5.4 km) from Santiago Bernabéu Stadium and 1.9 mi (3.1 km) from Prado Museum.

What's nearby

  • El Retiro Park - 15 min walk
  • WiZink Center - 17 min walk
  • Prado Museum - 4 min drive
  • Gran Via - 5 min drive
  • Puerta del Sol - 6 min drive

Getting around

  • Sainz de Baranda Station - 3 min walk
  • Calanas Station - 4 min drive
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 14 min drive

Restaurants

  • ‪Bar Sirio 28 - ‬8 min walk
  • ‪China City - ‬3 min walk
  • ‪El Paleto - ‬7 min walk
  • ‪La Mordida de Pio - ‬10 min walk
  • ‪Jazzville Café - ‬6 min walk

About this property

Crowne Plaza Madrid - Centre Retiro an IHG Hotel

Hotel with a fitness center, near El Retiro Park
Crowne Plaza Madrid - Centre Retiro an IHG Hotel offers 157 air-conditioned accommodations with hair dryers and blackout drapes/curtains. 50-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 157 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and hair dryers. Conveniences include desks and blackout drapes/curtains, and housekeeping is provided daily.
Enjoy recreation amenities such as a fitness center or take in the view from a garden.
At Crowne Plaza Madrid - Centre Retiro an IHG Hotel, enjoy a satisfying meal at the restaurant. Buffet breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour front desk and an elevator. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:30 AM and 11:00 AM.
Crowne Plaza Madrid - Centre Retiro an IHG Hotel has a restaurant on site.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and public transport

  • Self parking on site (EUR 26 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 7:30 AM–11:00 AM on weekends: EUR 23 for adults and EUR 23 for children
  • 1 restaurant

Things to do

  • Fitness centre

Family friendly

  • Free cots/infant beds
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Hardwood flooring in room
  • Smooth flooring in room
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Bath or shower
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 50-inch flat-screen TV
  • TV channels

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop-friendly workspace
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Late check-in fee for check-in between 5:30 AM and 6:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 40 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 23 for adults and EUR 23 for children
  • Self parking fee: EUR 26 per day
  • Pet fee: EUR 40 per pet, per day
  • Service animals are exempt from fees
  • Late check-in fee for check-in between 5:30 AM and 6:00 AM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Crowne Plaza Madrid - Centre Retiro an IHG Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 255 out of 342 reviews" "
Rating 8 - Good. 59 out of 342 reviews" "
Rating 6 - Okay. 20 out of 342 reviews" "
Rating 4 - Poor. 5 out of 342 reviews" "
Rating 2 - Terrible. 3 out of 342 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kenichiro, Shibuya-ku

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and the room was great. Close to Retiro park. Great breakfast. Absolutely no complaints.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ivan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was an incredible experience that I will recommend to my family and associates.
Stayed 1 night in Oct 2024

10/10 Excellent

mario t

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 2 nights in Oct 2024

10/10 Excellent

Hillary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredible, kind, helpful, wonderful English and delicious food and drinks. They really made our stay exceptional!!!
Stayed 2 nights in Oct 2024

4/10 Poor

Mandy

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Our first room in this hotel had a fridge that didn’t work, a door handle that came off in your hand and a safe with batteries hanging out and fixed with black tape. After complaining we were moved to a much better room. I would not recommend this hotel.
Stayed 2 nights in Oct 2024

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Crowne Plaza Madrid
Nice hotel. Staff was great. “Tamala”??? allowed me to check in early - thank you. I dined in the restaurant and my sea bass was tasty and elegant.
Stayed 4 nights in Oct 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Good property no issues.
Stayed 1 night in Oct 2024

2/10 Terrible

Joseph T

Stayed 3 nights in Oct 2024

10/10 Excellent

Ying

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice hotel nice people
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Jae joon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Marian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good value
Stayed 3 nights in Oct 2024

10/10 Excellent

Roberto, Miami

Stayed 3 nights in Sep 2024

10/10 Excellent

Carlos E

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

FENG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, close to restraunts for varieties. Staff was very friendly.
Stayed 2 nights in Sep 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

DAVID

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy trip & Happy stay!
Very good impression at the reception. All the staffs are kind. Room service every day keep pleasant stay for 5 days. Breakfast was so good in quality and tasty
Stayed 4 nights in Oct 2024

10/10 Excellent

sara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Luisa

Liked: Cleanliness, staff & service, property conditions & facilities
I like the breakfast full of goodies The staff at the counter were nice and helpful The room is spacious and comfortable The public transport is very easy to access I’m returning for sure!
Stayed 2 nights in Sep 2024

10/10 Excellent

PAUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Retiro park
Great place on the east side of Retiro Park so a little far from city center and the cathedral and the museum. Retiro park is a great city park.
Stayed 4 nights in Sep 2024

10/10 Excellent

Carla

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Carlos Raúl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pavel y Tamara en recepción hicieron cosas extraordinarias por nosotros. Cancelamos la reservación en otro hotel para regresar con ellos en 2 semanas.
Stayed 7 nights in Sep 2024

10/10 Excellent

Blanca, Carrollton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the bar/restaurant was friendly and attentive. Armando was accommodating, offering suggestions on what to see in the city and what to eat and drink at the restaurant.
Stayed 12 nights in Sep 2024

10/10 Excellent

Calvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024