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DoubleTree by Hilton Madrid-Prado

4.0 star property

Photo gallery for DoubleTree by Hilton Madrid-Prado

Superior Room, 1 King Bed, Terrace | View from room
Bar (on property)
Lobby sitting area
Lobby
Breakfast and dinner served, Japanese cuisine

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Room service
  • Laundry
  • 24/7 front desk

Explore the area

Map
Calle San Agustin 3, Madrid
  • Prado Museum
    ‪6 min walk‬
  • Gran Via
    ‪7 min walk‬
  • Puerta del Sol
    ‪8 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪18 min drive‬

Room options

View all photos for Room, 1 Double Bed

Room, 1 Double Bed

Room, 1 Double Bed

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed, Terrace

Superior Room, 1 King Bed, Terrace

Superior Room, 1 King Bed, Terrace

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 Queen Bed

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Madrid

With a stay at DoubleTree by Hilton Madrid-Prado in Madrid (Madrid Centro), you'll be a 4-minute walk from Plaza de Santa Ana and 6 minutes by foot from Prado Museum. .This hotel is 0.4 mi (0.6 km) from Gran Via and 0.4 mi (0.6 km) from Puerta del Sol.

What's nearby

  • Prado Museum - 6 min walk - 0.5 km
  • Gran Via - 7 min walk - 0.6 km
  • Puerta del Sol - 8 min walk - 0.7 km
  • Plaza Mayor - 13 min walk - 1.1 km
  • El Retiro Park - 5 min drive - 2.7 km

Getting around

  • Anton Martin Station - 5 min walk
  • Madrid Recoletos Station - 15 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 18 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Lobby Westin Palace - ‬3 min walk
  • ‪Faborit - ‬2 min walk
  • ‪VIPS Neptuno - ‬3 min walk
  • ‪Lamucca de Prado - ‬2 min walk

About this property

DoubleTree by Hilton Madrid-Prado

Hotel with a 24-hour fitness center, a short walk to Prado Museum
DoubleTree by Hilton Madrid-Prado offers 61 accommodations with minibars and laptop-compatible safes. Beds feature Egyptian cotton sheets and premium bedding. LED televisions are featured in guestrooms. Refrigerators and coffee/tea makers are provided. Bathrooms include slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 61 guestrooms featuring refrigerators and LED televisions. Complimentary wired and wireless internet access is available. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and minibars, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional features at this hotel include a television in a common area and a banquet hall.
Satisfy your appetite for dinner at Kirei by Kabuki, a restaurant which specializes in Japanese cuisine, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 11 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
Kirei by Kabuki - This restaurant specializes in Japanese cuisine and serves breakfast and dinner.
Room service (during limited hours) is available.

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee: EUR 25 per person
  • A bar/lounge
  • A restaurant
  • Free manager's reception (select days)

Restaurants on site

  • Kirei by Kabuki

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 49-inch LED TV

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Madrid-Prado Hotel
DoubleTree Hilton Hotel
DoubleTree Hilton Madrid-Prado
DoubleTree Hilton
Doubletree by Hilton Madrid Spain
DoubleTree by Hilton Madrid-Prado Hotel
DoubleTree by Hilton Madrid-Prado Madrid
DoubleTree by Hilton Madrid-Prado Hotel Madrid

DoubleTree by Hilton Madrid-Prado Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 219 out of 280 reviews
Rating 8 - Good. 47 out of 280 reviews
Rating 6 - Okay. 10 out of 280 reviews
Rating 4 - Poor. 3 out of 280 reviews
Rating 2 - Terrible. 1 out of 280 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

LUIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

Roderick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was overall very nice, buffet breakfast choice was great and staff were good too. Only negative I experienced was how thin the walls are between rooms ~ I could hear the neighbours talking clearly. ( in bathroom particularly) Wasn't a big deal as was out most of the time but not what you expect from such a hotel. I would recommend staying here.
Stayed 1 night in Jan 2025

10/10 Excellent

Mayra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property outstanding hotel staff, location, near all the museums, outstanding restaurants, boutiques and antique stores. We highly recommend it!
Stayed 6 nights in Dec 2024

10/10 Excellent

Keith E

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything. Great staff and very helpful at the front desk.
Stayed 3 nights in Dec 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Raewyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best service I have had ever!
Stayed 2 nights in Nov 2024

8/10 Good

Greg

Liked: Property conditions & facilities
Beautiful city
Stayed 4 nights in Oct 2024

10/10 Excellent

jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

abel

Excellent
Stayed 2 nights in Oct 2024

10/10 Excellent

ABDULLA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best in town

The location is amazing, almost in center and 7 mins walking to sol, very clean and nice and I like it overall
Stayed 9 nights in Oct 2024

10/10 Excellent

RAYMOND

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
More like a boutique hotel unlike other Doubletree's I have been to.
Stayed 6 nights in Sep 2024

10/10 Excellent

Alain

Stayed 2 nights in Aug 2024

10/10 Excellent

Edgar

Liked: Cleanliness
Stayed 2 nights in Aug 2024

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

qing, Johns Creek

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, walkable to main scenic areas.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jame

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Jean-Claude

Liked: Cleanliness, staff & service, property conditions & facilities
Location. The staff were very courteous.
Stayed 3 nights in Aug 2024

10/10 Excellent

Dara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here. From the classic warm cookies on arrival to the exceptional staff who helped recommend restaurants, the stay at the Double Tree was perfect. The single room was small, but the shower and AC worked perfectly. The hotel is centrally located. You can walk 10-15 minutes in either direction and find yourself surrounded by the beauty of Madrid. I definitely recommend this stay for the ease of access you have to the city, and the staff was great.
Stayed 1 night in Aug 2024

8/10 Good

Richard

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Sigrid

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in a very quiet area.... not near tourist spots. Staff was very friendly and attentive. When a taxi was needed it was done in a fast prompt manner.
Stayed 2 nights in Aug 2024

8/10 Good

Ralph

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sorry Hotels.com

Traveling with friends and family. Considering giving up on Hotels.com bookings. Our rooms on this entire trip were considerably inferior to our friends even though the prices were in the same ballpark. The new loyalty program isn’t proving to be a better program. The old incentives were better.
Stayed 2 nights in Aug 2024

10/10 Excellent

VERONIA

Liked: Cleanliness
Stayed 2 nights in Aug 2024

10/10 Excellent

OMAR ADRIAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel in a great location. Main Madrid attractions just a few minutes away within walking distance. Breaksfast and dinner were delicious. The staff was always friendly and super helpful. We loved our stay here and will defenitly come back soon.
Stayed 3 nights in Aug 2024

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and accommodations were amazing
Stayed 4 nights in Jul 2024