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Hotel Emperador

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Emperador

Exterior
Outdoor dining
Outdoor pool, pool loungers, lifeguards on site
View from property
Outdoor pool, pool loungers, lifeguards on site

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Pool
  • Gym
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Gran Via 53, Madrid, Madrid, 28013
  • Gran Via
    1 min walk
  • Lope de Vega Theatre
    1 min walk
  • Plaza de España - Princesa
    1 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    22 min drive

Room options

View all photos for Standard Double or Twin Room

Minibar, in-room safe, desk, soundproofing

Standard Double or Twin Room

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Club Room, 1 Double or 2 Single Beds

Club Room, 1 Double or 2 Single Beds

Club Room, 1 Double or 2 Single Beds

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Single Room (Interior)

Minibar, in-room safe, desk, soundproofing

Single Room (Interior)

  • 9 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Triple Room

Triple Room

Triple Room

  • 27 sq m
  • Sleeps 3
  • 2 Twin Beds OR 1 Twin Bed

View all photos for Habitación Club Pemium balcon

Habitación Club Pemium balcon

Habitación Club Pemium balcon

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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About the area

Madrid

A stay at Hotel Emperador places you in the heart of Madrid, steps from Gran Via and Plaza de España - Princesa. .This hotel is 0.5 mi (0.7 km) from Puerta del Sol and 0.5 mi (0.8 km) from Royal Palace of Madrid.

What's nearby

  • Gran Via - 1 min walk - 0.1 km
  • Lope de Vega Theatre - 1 min walk - 0.1 km
  • Puerta del Sol - 9 min walk - 0.8 km
  • Royal Palace of Madrid - 9 min walk - 0.8 km
  • Plaza Mayor - 10 min walk - 0.9 km

Getting around

  • Santo Domingo Station - 1 min walk
  • Madrid Principe Pio Station - 16 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 22 min drive

Restaurants

  • ‪Meson el Jamon - ‬2 min walk
  • ‪KFC - ‬1 min walk
  • ‪Llaollao - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Sirena Verde - ‬1 min walk

About this property

Hotel Emperador

Hotel with a fitness center, steps from Gran Via
Hotel Emperador offers 232 accommodations with minibars and safes. Satellite television is provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 232 guestrooms featuring minibars. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Satisfy your appetite at the hotel's coffee shop/cafe, or stay in and take advantage of the room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, limo/town car service, and a 24-hour front desk. Planning an event in Madrid? This hotel has 2153 square feet (200 square meters) of space consisting of a conference center and 11 meeting rooms.
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Room service (during limited hours) is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10:30 AM: EUR 19 for adults and EUR 19 for children
  • 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Art gallery
  • Fitness centre
  • Lifeguards on-site
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (2153 square feet of space)
  • Meeting rooms - 11

Outdoors

  • Lifeguards on site
  • Pool sunloungers
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Lift
  • Handrails in stairwells
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Renovated entire property – April 2020
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Electric kettle
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 66.0 per day

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 19 for adults and EUR 19 for children
  • Rollaway bed fee: EUR 66.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Emperador
Emperador Hotel
Emperador Madrid
Hotel Emperador
Hotel Emperador Madrid
Madrid Emperador Hotel
Hotel Emperador Hotel
Hotel Emperador Madrid
Hotel Emperador Hotel Madrid

Hotel Emperador Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 980 out of 1404 reviews" "
Rating 8 - Good. 296 out of 1404 reviews" "
Rating 6 - Okay. 84 out of 1404 reviews" "
Rating 4 - Poor. 22 out of 1404 reviews" "
Rating 2 - Terrible. 22 out of 1404 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would highly recommend this hotel. It is beautiful, conveniently located, the staff is amazing. Zero complaints. Loved our time here.
Stayed 5 nights in Aug 2024

8/10 Good

maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in an excellent location, close to everything. Rooftop pool and bar were delightful on a hot August afternoon!
Stayed 2 nights in Aug 2024

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff were friendly and helpful! I felt safe and a few block away the shopping was great! The hotel itself had excellent furnishings and was very clean. I felt great and well cared for as a woman traveling alone! The breakfast had many selections of fresh food and great coffee.
Stayed 4 nights in Jul 2024

8/10 Good

Firas, Sterling Heights

Travelled with family
Liked: Cleanliness, staff & service, amenities
Location and staff services, hotel rooms need upgrades.
Stayed 1 night in Aug 2024

10/10 Excellent

Gabriela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Keila

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Wenti

Stayed 2 nights in Aug 2024

10/10 Excellent

Daniel

Stayed 2 nights in Aug 2024

10/10 Excellent

MAYRA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Michael

Stayed 3 nights in Jul 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Run down. Noisy in rooms with pipes and sound transferring easily. Lack of English speaking staff.
Stayed 3 nights in Aug 2024

10/10 Excellent

roberto, MELROSE PARK

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was top class
Stayed 2 nights in Aug 2024

10/10 Excellent

Brynjar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Lynne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an exceptional property so close to all of the main sights, 10 minutes walk away. The roof top pool and bar were a lovely place to spend a couple of hours catching the late afternoon sun, although the drinks were a bit expensive. The rooms were spacious, clean and quiet. I would highly recommend this hotel
Stayed 4 nights in Aug 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic!
We arrived to find out I had stupidly booked for the following day! The lady on reception could not of been more helpful in finding us a room. The roof terrace and pool is spectacular and welcome considering it was 35oc outside! Great location too!!
View of the Royal Palace from the rooftop terrace/pool
Amazing oasis in the heart of Madrid!
Stayed 2 nights in Aug 2024

10/10 Excellent

GUILLERMO

Liked: Cleanliness, staff & service, property conditions & facilities
todo excelente
Stayed 3 nights in Aug 2024

10/10 Excellent

GUILLERMO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Valoro la calidad del staff del hotel
Stayed 2 nights in Aug 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Karina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Kate

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Great location. The staff are not very friendly. The bed springs were quite noisy
Stayed 4 nights in Aug 2024

10/10 Excellent

Dianne Antoinette

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable hotel within walking distance to most attractions but also close to metro and buses
Stayed 5 nights in Aug 2024

10/10 Excellent

Eleyvin, Barnhart

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay, very recommended
Stayed 2 nights in Aug 2024

10/10 Excellent

Kelly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel and rooftop view of the city!
Stayed 3 nights in Aug 2024

10/10 Excellent

kathleen a

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024