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Hotel Europa

3.0 star property

Photo gallery for Hotel Europa

Front of property - evening/night
Exterior
City view from property
2 Double connecting rooms with Puerta del Sol views
Quadruple room with Puerta del Sol views

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • Room service
  • Laundry
  • 24/7 front desk

Explore the area

Map
Calle Carmen, 4, Madrid, Madrid, 28013
  • Puerta del Sol
    ‪2 min walk‬
  • Plaza de Callao
    ‪4 min walk‬
  • Gran Via
    ‪4 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪25 min drive‬

Room options

View all photos for 2 Double connecting rooms with Puerta del Sol views

Street view

2 Double connecting rooms with Puerta del Sol views

  • 43 sq m
  • City view
  • Sleeps 4
  • 4 Twin Beds OR 1 Double Bed and 2 Twin Beds

View all photos for Premium Double Room, Terrace

City view

Premium Double Room, Terrace

  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Single Room, Terrace

Premium Single Room, Terrace

Premium Single Room, Terrace

  • 15 sq m
  • City view
  • Sleeps 1
  • 1 Queen Bed

View all photos for 2 Double connecting rooms

Minibar, in-room safe, desk, soundproofing

2 Double connecting rooms

  • 43 sq m
  • Sleeps 4
  • 4 Twin Beds OR 1 Double Bed and 2 Twin Beds

View all photos for Premium Triple Room, Terrace

Premium Triple Room, Terrace

Premium Triple Room, Terrace

  • 15 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

  • 25 sq m
  • Sleeps 4
  • 4 Twin Beds OR 1 Double Bed and 2 Twin Beds

View all photos for Quadruple room with Puerta del Sol views

Quadruple room with Puerta del Sol views

Quadruple room with Puerta del Sol views

  • 25 sq m
  • City view
  • Sleeps 4
  • 4 Twin Beds OR 1 Double Bed and 2 Twin Beds

View all photos for Triple room with Puerta del Sol views

Triple room with Puerta del Sol views | Bathroom

Triple room with Puerta del Sol views

  • 21 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Double Room

Minibar, in-room safe, desk, soundproofing

Double Room

  • 14 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room with Puerta del Sol views

City view

Double Room with Puerta del Sol views

  • 16 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Triple Room

Triple Room

Triple Room

  • 21 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Single Room with Puerta del Sol views

Single Room with Puerta del Sol views

Single Room with Puerta del Sol views

  • 9 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed OR 1 Twin Bed

View all photos for Single Room

Single Room

Single Room

  • 9 sq m
  • Sleeps 1
  • 1 Double Bed OR 1 Twin Bed

Similar properties

Exterior

Hotel Emperador

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym
4.6 out of 5, Wonderful, (1519)
The price is AU$351
for 1 room
includes taxes & fees
18 Mar - 19 Mar
Hotel Emperador

About the area

Madrid

With a stay at Hotel Europa, you'll be centrally located in Madrid, steps from Puerta del Sol and within a 5-minute walk of Gran Via. .This hotel is 1.2 mi (2 km) from Prado Museum and 1.6 mi (2.6 km) from Royal Palace of Madrid.

What's nearby

  • Puerta del Sol - 2 min walk
  • Gran Via - 4 min walk
  • Plaza Mayor - 7 min walk
  • Royal Palace of Madrid - 11 min walk
  • Prado Museum - 15 min walk

Getting around

  • Sol Station - 3 min walk
  • Madrid Recoletos Station - 18 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 25 min drive

Restaurants

  • ‪C & Tapas - ‬2 min walk
  • ‪Ciudad de Tui - ‬3 min walk
  • ‪Casa Labra - ‬1 min walk
  • ‪Jollibee - ‬2 min walk
  • ‪Starbucks - ‬2 min walk

About this property

Hotel Europa

Central Madrid hotel connected to the convention center, steps from Puerta del Sol
Hotel Europa offers 100 air-conditioned accommodations with minibars and safes. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers and hair dryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 100 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have bathtubs or showers and hair dryers. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a communal living room.
Enjoy Spanish cuisine at Café Europa, a café which features a bar/lounge, or stay in and take advantage of the room service. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Café Europa - This café specializes in Spanish cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Room service is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 25.00 per day)
  • On-site parking options include a garage

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: EUR 14 for adults and EUR 14 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Café Europa

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Bath or shower
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water
  • Minibar

More

  • Desk
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 14 for adults and EUR 14 for children
  • Self parking fee: EUR 25.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Europa Hotel MADRID
Europa MADRID
Europa
Hotel Europa Hotel
Hotel Europa MADRID
Hotel Europa Hotel MADRID

Hotel Europa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 677 out of 1003 reviews
Rating 8 - Good. 226 out of 1003 reviews
Rating 6 - Okay. 65 out of 1003 reviews
Rating 4 - Poor. 24 out of 1003 reviews
Rating 2 - Terrible. 11 out of 1003 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location
Stayed 1 night in Nov 2024

8/10 Good

Armando

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice.
Stayed 6 nights in Nov 2024

10/10 Excellent

Livia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fascinada con este hotel muchísimas gracias por la atencion y amabilidad de todos sus trabajadores ,muy centrico todo volvere nuevamente gracias
Stayed 4 nights in Nov 2024

10/10 Excellent

Orlando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experiences
Stayed 7 nights in Nov 2024

8/10 Good

Javier

Liked: Cleanliness, staff & service
Rooms in need of updating but clean. No amenities except 2 bottles of water the first night. Excellent location. Friendly and helpful staff.
Stayed 3 nights in Nov 2024

6/10 Okay

ying

Travelled with group
Disliked: Property conditions & facilities
The property is in a convenient location to walk to shops/restaurants. The staff are friendly However, the room is in the 60s and the free WiFi did not work in the room(only in the lobby). The sound insulation is minimal so you will hear the sound from other rooms as well as from the window.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ovidio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ALL GOOD!
Stayed 4 nights in Nov 2024

10/10 Excellent

Yobana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2024
The best location ever!! Staff superrr friendly!!
Stayed 3 nights in Nov 2024

10/10 Excellent

Rosen Camille

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location close to Plaza del Sol, Plaza Mayor, Mercado de San Miguel, etc. You can walk everywhere or take the metro, which right in Plaza del Sol. Very clean and quiet hotel. Check-in wasn't until 2pm, so I had to come back. They did hold my bags, which made it convenient to shop in the meantime. Bathroom was modern with rainfall shower. Bed wasn't very comfortable, but it was fine for me.
Stayed 3 nights in Nov 2024

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Never order from the restaurant. The food is for pig
Stayed 1 night in Nov 2024

10/10 Excellent

Indra

Travelled with family
Liked: Amenities
Excellent!!!! Super clean. Nice views. Super nice people. Love it.
Stayed 6 nights in Nov 2024

8/10 Good

Germain

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, comfortable and clean room, awesome location.
Stayed 2 nights in Nov 2024

8/10 Good

FRANCISCO

Liked: Cleanliness, staff & service, property conditions & facilities
Great great location and nice hotel ! Basic but nice!! Location location location !! If you travel during Christmas time , the best Christmas tree in Madrid in Puerta del Sol!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Aleksandr

Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding hotel with helpful and welcoming staff!
Stayed 8 nights in Nov 2024

8/10 Good

Rana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The center location of this hotel was perfect, few feet from the metro, the only thing I couldn’t sleep it’s in the plaza center so people are out very late! I think the staff overwhelmed with work! Few times I had to walk away from asking about things need it! Bits it’s clean and the room are spacious!
Stayed 3 nights in Nov 2024

10/10 Excellent

Enmanuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

6/10 Okay

Maria Teresa

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Diego, San Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is right at Puerta del Sol, probably the busiest area in Madrid. Hotel and staff are great. Lots of places to eat and you can walk to most turist points. Metro is right there too. The only issue is if you want to sleep at night. It is very loud past midnight, sometimes until 130am with illegal live performers and loud speakers. Bring ear plugs if you are planning on sleeping. I stayed 5 nights and 4 were like that.
Stayed 5 nights in Nov 2024

10/10 Excellent

Leonora Coralia Hamilton

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The friendly staff and location.
Stayed 1 night in Nov 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Chuang-Kuo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
The front desk is friendly. The room is comfortable. The included breakfast is delicious. The location is convenient to major tourist sites. The price is affordable. We are glad we chose this hotel for our first time Spain trip. We are looking forward to come back again.
Stayed 3 nights in Oct 2024

10/10 Excellent

CARMEN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was excellent and the location was great !
Stayed 3 nights in Nov 2024

10/10 Excellent

Rafael E.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great!
Stayed 5 nights in Oct 2024

10/10 Excellent

Lillian

Travelled with family
Liked: Cleanliness, staff & service
Excellent location
Stayed 3 nights in Sep 2024

10/10 Excellent

Maria Teresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This Hotel Europa is highly recommendable. from the location to all their staffs and they had an excellent service. Room was impeccable everyday snd it is convenient to all places. Overall - a 10!
Stayed 5 nights in Oct 2024