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Crisol Vía Castellana

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crisol Vía Castellana

Executive Room
View from room
Lobby lounge
Exterior
Familiar Room

Reviews

8.2 out of 10

Very good

Popular amenities

  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Breakfast available

Explore the area

Map
Paseo de la Castellana, 220, Madrid, Madrid, 28046
  • Paseo de la Castellana
    1 min walk
  • Viena Capellanes
    1 min walk
  • Plaza de Castilla Station
    4 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    12 min drive

Room options

View all photos for Double room with extra bed

Minibar, in-room safe, individually furnished, desk

Double room with extra bed

  • 25 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Executive Room

Executive Room

Executive Room

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room

Minibar, in-room safe, individually furnished, desk

Premium Room

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Familiar Room

Minibar, in-room safe, individually furnished, desk

Familiar Room

  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room

Classic Room

Classic Room

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Room

Hotel Exe Plaza

Free WiFi
Air conditioning
Breakfast available
Parking available
4.3 out of 5, Excellent, (1000)
The price is AU$257
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Hotel Exe Plaza

About the area

Madrid

A stay at Crisol Vía Castellana places you in the heart of Madrid, just a 3-minute walk from Plaza de Castilla and within a 5-minute drive of Santiago Bernabéu Stadium. .This hotel is 4.1 mi (6.6 km) from Gran Via and 4.7 mi (7.6 km) from Royal Palace of Madrid.

What's nearby

  • Plaza de Castilla - 3 min walk
  • Santiago Bernabéu Stadium - 4 min drive
  • Gran Via - 9 min drive
  • Puerta del Sol - 12 min drive
  • Plaza Mayor - 12 min drive

Getting around

  • Plaza de Castilla Station - 4 min walk
  • Madrid (XTI-Chamartin Train Station) - 9 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 12 min drive

Restaurants

  • ‪El Asador de Aranda - ‬4 min walk
  • ‪Rodilla - ‬2 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Taco Bell - ‬3 min walk
  • ‪Asia Té - ‬6 min walk

About this property

Crisol Vía Castellana

Central hotel connected to the convention center in Chamartín with a 24-hour front desk
Crisol Vía Castellana offers 228 accommodations with minibars and safes. These individually furnished accommodations include desks. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
Make yourself at home in one of the 228 guestrooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a ballroom.
Take advantage of the hotel's room service (during limited hours). Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Madrid? This hotel has 3315 square feet (308 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (EUR 21 per day)

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: EUR 12 per person
  • Room service available

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference space (3315 square feet)
  • Meeting rooms

Accessibility

  • Lift

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Entertainment

  • TV

Food and drink

  • Coffee/tea filters (reusable)
  • Minibar

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 40.0 per day
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 12 per person
  • Covered self parking fee: EUR 21 per day
  • Rollaway bed fee: EUR 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and debit cards; cash is not accepted
This property uses solar energy
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Castilla Plaza Hotel
Hotel Castilla Plaza
Hotel Vía Castellana Madrid
Hotel Vía Castellana
Vía Castellana Madrid
Vía Castellana
Abba Castilla Plaza Madrid
Hotel Abba Castilla Plaza

Crisol Vía Castellana Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 322 out of 882 reviews" "
Rating 8 - Good. 372 out of 882 reviews" "
Rating 6 - Okay. 124 out of 882 reviews" "
Rating 4 - Poor. 39 out of 882 reviews" "
Rating 2 - Terrible. 25 out of 882 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Nadia

Business traveller
Liked: Cleanliness, staff & service
Cross the street from bus terminal Very very noisy Rooms - are clean but your can hear everything through the walls
Stayed 5 nights in Sep 2024

2/10 Terrible

Samuel

Stayed 1 night in Sep 2024

10/10 Excellent

Iciar

Stayed 1 night in Aug 2024

10/10 Excellent

Iciar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Aida

Liked: Property conditions & facilities
Stayed 9 nights in Aug 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Great location near Charmartin Train Station. Clean and comfortable rooms and very nice staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

barry

Business traveller
Liked: Staff & service, room comfort
Very convenient from train station & near to metro. Good breakfast clean room. Decor a little dated. Good value though.
Stayed 1 night in Jun 2024

6/10 Okay

Manoushka

Stayed 4 nights in Jul 2024

10/10 Excellent

Mark

Stayed 1 night in Aug 2024

6/10 Okay

Thelma

Travelled with partner
Liked: Staff & service
Good for the money. Not a great hotel. Very old and the bed uncomfortable.
Stayed 2 nights in Jul 2024

10/10 Excellent

Alexis, Upper Montclair

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Diana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff are amazing in the hotel. We don’t speak Spanish and they gave us their full effort to communicate with us. We asked for suggestions being first time travellers and they gave us brochures and looked activities up for us and the availability. The cleaners came through daily they are amazing. Location is good to walk to lots of local restaurants. Would definitely stay here again.
Stayed 3 nights in Jun 2024

8/10 Good

Eoin

Stayed 1 night in Jun 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
No es un hotel de 4 estrellas
El hotel no tiene la calidad que pretende ofrecer. No está acla altura de un hotel 4 estrellas. La habitaciones y pisos están en muy mal estado. No hacen los mantenimientos correspondientes para ofrecer un hotel de calidad y del precio que tiene. Ojalá tomarán nota porque la ubicación es buena.
Stayed 3 nights in Feb 2024

6/10 Okay

JOSE

Travelled with family
Liked: Cleanliness, property conditions & facilities
.
Stayed 4 nights in Mar 2024

8/10 Good

Luke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Jian Jun

Stayed 5 nights in Nov 2023

8/10 Good

Zach

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The air conditioning stopped working after a couple hours, however it was not a problem since it was relatively cool out. There were multiple hairs that were not ours in the bathroom. Only stayed one night, so we did not ask to move rooms. Very friendly and helpful staff. Good location next to metro and bus stops.
Stayed 1 night in Oct 2023

10/10 Excellent

Luz Stella

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast buffet
Stayed 2 nights in Oct 2023

10/10 Excellent

Manuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2023

10/10 Excellent

Ivan

Liked: Staff & service
Excelente
Stayed 1 night in Aug 2023

10/10 Excellent

Pieter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location. Staff helped us book our extra room and extra nights on line, they wouldn't actually book it for us while we stood right in front of them. The staff told us to contact Expedia to extend the stay but Expedia said the hotel didn't release any rooms to them so they couldn't help. Crazy doesn't begin to describe the ping pong ball the hotel made us going back & forth with Expedia. We drove 4 hours from San Sebastian without knowing if we actually had a room for the extra nights we wanted to stay. Expedia said we may have to book with another hotel as this one didn't want to take our money?
Stayed 2 nights in Jul 2023

10/10 Excellent

Al

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful staff. Good parking. Nice location. Everything worked out really well!
Stayed 1 night in Jul 2023