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Hyatt Centric Gran Via Madrid

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hyatt Centric Gran Via Madrid

Terrace/patio
Suite, Terrace
City view
Property entrance
Exterior

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Room service
    Room service
  • Gym
    Gym
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping

Explore the area

Map
Gran Via 31, Madrid, Madrid, 28013
  • Gran Via
    1 min walk
  • Plaza de Callao
    3 min walk
  • Lope de Vega Theatre
    6 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    20 min drive

Room options

View all photos for Suite, Terrace

Suite, Terrace

Suite, Terrace

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds

Room, 2 Single Beds

Room, 2 Single Beds

  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, Corner

Junior Suite, Corner

Junior Suite, Corner

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Executive Suite

Executive Suite

  • 60 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Bathroom

Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

Room, 1 King Bed, Balcony

Room, 1 King Bed, Balcony

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Gran Via View)

Room, 1 King Bed (Gran Via View)

Room, 1 King Bed (Gran Via View)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, Multiple Beds

Family Suite, Multiple Beds

Family Suite, Multiple Beds

  • Sleeps 5
  • 1 King Bed and 2 Double Beds

View all photos for Room, 1 King Bed, Terrace

Room, 1 King Bed, Terrace

Room, 1 King Bed, Terrace

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

Room, 2 Double Beds

  • 34.9 sq m
  • Sleeps 3
  • 2 Double Beds

About the area

Madrid

With a stay at Hyatt Centric Gran Via Madrid in Madrid (Madrid Centro), you'll be steps from Gran Via and 6 minutes by foot from Puerta del Sol. .This luxury hotel is 0.5 mi (0.8 km) from Plaza Mayor and 0.6 mi (1 km) from Royal Palace of Madrid.

What's nearby

  • Gran Via - 1 min walk - 0.1 km
  • Puerta del Sol - 6 min walk - 0.5 km
  • Plaza Mayor - 10 min walk - 0.9 km
  • Royal Palace of Madrid - 12 min walk - 1.1 km
  • Prado Museum - 17 min walk - 1.5 km

Getting around

  • Callao Station - 2 min walk
  • Madrid Recoletos Station - 17 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 20 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Takos - ‬2 min walk
  • ‪Boyberry Madrid - ‬2 min walk
  • ‪Ella Sky Bar Madrid - ‬2 min walk
  • ‪Torres Bermejas - ‬1 min walk

About this property

Hyatt Centric Gran Via Madrid

Luxury Madrid hotel in Madrid Centro with bars
Hyatt Centric Gran Via Madrid offers 159 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Televisions come with satellite channels. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 159 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a meal at Hielo y Carbon, or stay in and take advantage of the hotel's 24-hour room service. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Madrid? This hotel has 2121 square feet (197 square meters) of space consisting of conference space and meeting rooms.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Hielo y Carbon - This restaurant specializes in international cuisine.
Jardin de Diana - Onsite rooftop bar. Open daily.
Ondas Bar - Onsite lobby lounge. Open daily.
24-hour room service is available.

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: EUR 27 per person
  • 1 restaurant
  • 2 bars/lounges
  • 24-hour room service

Restaurants on site

  • Hielo y Carbon
  • Jardin de Diana
  • Ondas Bar

Things to do

  • 24-hour fitness centre

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference space (2121 square feet)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Double-glazed windows
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 55-inch TV
  • TV/satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 50 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 27 per person
  • Pet fee: EUR 50 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Hyatt Centric Gran Via Madrid Hotel
Hyatt Centric Gran Via Hotel
Hyatt Centric Gran Via
Hyatt Centric Gran Via Madrid Hotel
Hyatt Centric Gran Via Madrid Madrid
Hyatt Centric Gran Via Madrid Hotel Madrid

Hyatt Centric Gran Via Madrid Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 711 out of 915 reviews" "
Rating 8 - Good. 137 out of 915 reviews" "
Rating 6 - Okay. 40 out of 915 reviews" "
Rating 4 - Poor. 18 out of 915 reviews" "
Rating 2 - Terrible. 9 out of 915 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

santiago

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelent
The hotel is very close to everything, restaurants, parks, bars, musueums. The staff on the other hand make you feel at home. Every single one of them was great.
Stayed 1 night in Aug 2024

6/10 Okay

Yin Ba

Stayed 2 nights in Aug 2024

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family room in heart of Madrid
Great location, and friendly staff. They have a family room that sleeps 5.
Stayed 3 nights in Jul 2024

10/10 Excellent

Katie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Hyatt in downtown Madrid was amazing! From the moment we arrived, staff were attentive and kind. Jose at the front desk was very helpful and friendly! Our room was perfect - we opted for a view of the Gran Via which was lovely. The balcony does not have furniture but that was OK with us. There is also no pool at this hotel so keep that in mind. One suggestion I have is for an ice machine to be available to guests - there is a surcharge of ~£5 for a small bucket of ice from room service. Staff allowed us to have an extended check out time until 2pm free of charge. This was wonderful because our flight wasn’t until 4:30pm. Thank you for a great visit to Madrid!
Stayed 2 nights in Aug 2024

10/10 Excellent

Faraj

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 3 nights in Jul 2024

10/10 Excellent

Sven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT location and most beautiful rooftop terrace bar!
Stayed 3 nights in Jul 2024

10/10 Excellent

John Larry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Hotel was top notch
Stayed 4 nights in Jul 2024

10/10 Excellent

marco

Travelled with family
Liked: Cleanliness, amenities
The staff was amazing
Stayed 3 nights in Jul 2024

6/10 Okay

Ruben

Stayed 2 nights in Jul 2024

10/10 Excellent

santiago

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

10/10 Excellent

marisel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very recommended
Stayed 2 nights in Jul 2024

10/10 Excellent

Justo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service. All the staff was friendly and helpful.
Stayed 3 nights in Jul 2024

10/10 Excellent

Ivan, cayey

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent!!kid friendly ! Great location !
Stayed 1 night in Jul 2024

10/10 Excellent

Maria L.

Stayed 3 nights in Jul 2024

10/10 Excellent

Karel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
True 5 stars. La Gran Via 1 star
This hotel is a true 5 stars hotel and amenities and service are superb. The only con is the Gran Via location, which Is not what used to be. Trash, homeless, smoking is so bad in Madrid.
Stayed 1 night in Jul 2024

10/10 Excellent

Ahmed

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Very nice location ! Excellent service !! Nice rooms and helpful staff!!
Stayed 3 nights in Jul 2024

10/10 Excellent

Veronica

Liked: Cleanliness, amenities
Very clean, friendly staff, Cynthia ,customer relations was very accommodating regarding my rooom
Stayed 4 nights in Jul 2024

10/10 Excellent

Antonina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Jul 2024

10/10 Excellent

Carlos, MIAMI

Liked: Cleanliness, staff & service, property conditions & facilities
Super
Stayed 3 nights in Mar 2024

8/10 Good

Bader

Stayed 5 nights in Jun 2024

10/10 Excellent

Reinaldo

Stayed 5 nights in Jun 2024

10/10 Excellent

Federico

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Claudia

Stayed 2 nights in Jun 2024

10/10 Excellent

Michael

Stayed 2 nights in Jun 2024

10/10 Excellent

Alejandro, coral gables

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean!!!!
Stayed 3 nights in Jun 2024