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Novotel Madrid Center

4.0 star property

Photo gallery for Novotel Madrid Center

Exterior
Standard Room, Multiple Beds
Seasonal outdoor pool
Reception
Point of interest

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Gym

Explore the area

Map
O'donnell 53, Madrid, Madrid, 28009
  • WiZink Center
    ‪4 min walk‬
  • Gran Via
    ‪3 min drive‬
  • El Retiro Park
    ‪3 min drive‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪14 min drive‬

Room options

View all photos for Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed

  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds

Standard Room, Multiple Beds

  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Standard Room, 1 Queen Bed

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Standard Room, 1 Queen Bed with Sofa bed

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Superior Room, 1 Queen Bed

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Superior Room, 1 Queen Bed

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, Multiple Beds

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Standard Room, Multiple Beds

  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 Queen Bed, Terrace

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Executive Room, 1 Queen Bed, Terrace

  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Superior Suite, 1 King Bed with Sofa bed

Superior Suite, 1 King Bed with Sofa bed

Superior Suite, 1 King Bed with Sofa bed

  • 50 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Madrid

With a stay at Novotel Madrid Center, you'll be centrally located in Madrid, a 4-minute walk from WiZink Center and a 2-minute drive from Puerta de Alcalá. .This hotel is 1.4 mi (2.2 km) from Gran Via and 1.6 mi (2.5 km) from El Retiro Park.

What's nearby

  • WiZink Center - 4 min walk - 0.4 km
  • Puerta de Alcalá - 18 min walk - 1.6 km
  • Gran Via - 3 min drive - 2.2 km
  • El Retiro Park - 3 min drive - 2.6 km
  • Prado Museum - 4 min drive - 2.8 km

Getting around

  • Madrid Recoletos Station - 3 min drive
  • O'Donnell Station - 6 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 14 min drive

Restaurants

  • ‪Madariz Café - ‬5 min walk
  • ‪El Pescaíto - ‬4 min walk
  • ‪O'Grelo - ‬5 min walk
  • ‪Parador del Jamon - ‬1 min walk
  • ‪Los Torreznos - ‬3 min walk

About this property

Novotel Madrid Center

Central hotel with bars connected to the convention center in Madrid
Novotel Madrid Center offers 790 accommodations with minibars and safes. Beds feature down comforters. 37-inch LED televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 790 guestrooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Don't miss out on recreational opportunities including a 24-hour fitness center and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Stop by the hotel's restaurant, Eat Bar, for lunch, dinner, or brunch. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Madrid? This hotel has 16146 square feet (1500 square meters) of space consisting of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Eat Bar - This restaurant serves breakfast, brunch, lunch, and dinner.
24-hour room service is available.

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered parking on site (EUR 25 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 26 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Eat Bar

Things to do

  • 24-hour gym
  • Arcade/game room
  • Playground
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Free cot
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (16,146 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Front entrance ramp
  • Hand-held showerhead
  • Handrails in stairways (70 centimetre high)
  • Hardwood flooring in room
  • Lever door handles
  • Lift (75 centimetre wide door)
  • Pool access ramp on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 37-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 2 AM

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 15.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 26 per person
  • Covered self parking fee: EUR 25 per day
  • Rollaway bed fee: EUR 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June to September
Pool access available from 11:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Convencion Hotel
Convencion Madrid
Hotel Convencion
Hotel Convencion Madrid
Novotel Madrid Center Hotel
Novotel Madrid Center
Novotel Madrid Center Hotel
Novotel Madrid Center Madrid
Novotel Madrid Center Hotel Madrid

Novotel Madrid Center Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 672 out of 1009 reviews
Rating 8 - Good. 246 out of 1009 reviews
Rating 6 - Okay. 57 out of 1009 reviews
Rating 4 - Poor. 20 out of 1009 reviews
Rating 2 - Terrible. 14 out of 1009 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Carlos

Liked: Cleanliness, property conditions & facilities

It’s ok but you can find better options

The rooms are small, they don’t have room service.
Stayed 4 nights in Jan 2025

10/10 Excellent

Mike

Stayed 3 nights in Jan 2025

10/10 Excellent

Masood

Stayed 3 nights in Jan 2025

8/10 Good

Edward

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Guillermo E

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel en ubicación , comodidad y servicio
Stayed 6 nights in Dec 2024

6/10 Okay

oscar

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The room was very dusty not clean.
Stayed 3 nights in Dec 2024

10/10 Excellent

Roselis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!
Stayed 5 nights in Dec 2024

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Dec 2024

10/10 Excellent

Fernando

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Espectacular

Un hotel maravilloso
Stayed 3 nights in Jan 2025

8/10 Good

Marcia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very large well situated hotel near metro lines. Favorite of airline crew. Excellent breakfast - beyond and above norm. Slightly dark rooms good for sleeping. Would recommend.
Stayed 2 nights in Dec 2024

10/10 Excellent

Sonika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was somewhat noisy as it was on the street. Breakfast was excellent and room was great
Stayed 2 nights in Dec 2024

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great.
Stayed 3 nights in Dec 2024

10/10 Excellent

GUNTHER, blauvelt

Travelled with family
Good hotel, clean.
Stayed 4 nights in Dec 2024

10/10 Excellent

Simon

Excellent
Stayed 3 nights in Dec 2024

10/10 Excellent

PRAKASH

Stayed 1 night in Dec 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at a Novotel was great. I have no issues or complaints to be honest. Clean room, good central location for me. Was able to walk to some places or it was a short taxi/uber ride. Nice bar and lounge to socialize and mingle.
Stayed 4 nights in Dec 2024

8/10 Good

Maria, CHARLOTTESVILLE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and overall comfortable.
Stayed 3 nights in Nov 2024

10/10 Excellent

Brunel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 3 nights in Dec 2024

10/10 Excellent

Luis

Stayed 1 night in Dec 2024

10/10 Excellent

XIA

Stayed 1 night in Nov 2024

6/10 Okay

Sophie

Stayed 2 nights in Dec 2024

10/10 Excellent

DANIEL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located. Clean with a friendly staff.
Stayed 2 nights in Dec 2024

8/10 Good

Maria, Porto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Let

Stayed 1 night in Nov 2024