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Thompson Madrid, by Hyatt

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Thompson Madrid, by Hyatt

Bar (on property)
Exterior
Daily cooked-to-order breakfast (EUR 35 per person)
Seasonal outdoor pool
Lobby

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping
  • Gym
    Gym
  • Breakfast available
    Breakfast available

Explore the area

Map
Plaza del Carmen S/N, Madrid, Madrid, 28013
  • Gran Via
    2 min walk
  • Puerta del Sol
    3 min walk
  • Plaza de Santa Ana
    7 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    26 min drive

Room options

View all photos for Junior Studio Suite, Terrace

Junior Studio Suite, Terrace

Junior Studio Suite, Terrace

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Terrace

Room, 1 King Bed, Terrace

Room, 1 King Bed, Terrace

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 2 Bedrooms

  • 80 sq m
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Twin Bed

View all photos for Room, 1 King Bed (City View)

Room, 1 King Bed (City View)

Room, 1 King Bed (City View)

  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Terrace, Corner

Suite, Terrace, Corner

Suite, Terrace, Corner

  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds (City View)

Room, 2 Single Beds (City View)

Room, 2 Single Beds (City View)

  • 31 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Suite (Penthouse)

  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Terrace

Suite, Terrace

Suite, Terrace

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 King Bed, City View

  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

Room, 1 King Bed, Balcony

Room, 1 King Bed, Balcony

  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Terrace/patio

Hyatt Centric Gran Via Madrid

Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.7 out of 5, Exceptional, (915)
The price is AU$490
for 1 night
includes taxes & fees
9 Dec - 10 Dec
Hyatt Centric Gran Via Madrid

About the area

Madrid

With a stay at Thompson Madrid, by Hyatt, you'll be centrally located in Madrid, steps from Gran Via and 3 minutes by foot from Puerta del Sol. .This luxury hotel is 0.4 mi (0.7 km) from Plaza Mayor and 0.6 mi (1 km) from Royal Palace of Madrid.

What's nearby

  • Gran Via - 2 min walk - 0.2 km
  • Puerta del Sol - 3 min walk - 0.3 km
  • Plaza Mayor - 8 min walk - 0.7 km
  • Royal Palace of Madrid - 12 min walk - 1.1 km
  • Prado Museum - 17 min walk - 1.4 km

Getting around

  • Sol Station - 3 min walk
  • Madrid Recoletos Station - 18 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 26 min drive

Restaurants

  • ‪C & Tapas - ‬2 min walk
  • ‪Dunkin´España - ‬2 min walk
  • ‪Takos - ‬2 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Ciudad de Tui - ‬2 min walk

About this property

Thompson Madrid, by Hyatt

Luxury Madrid hotel in Madrid Centro with a 24-hour fitness center
Thompson Madrid, by Hyatt offers 174 air-conditioned accommodations with minibars and laptop-compatible safes. Cable television is provided. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 174 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature bathtubs or showers with rainfall showerheads and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Don't miss out on recreational opportunities including a 24-hour fitness center and a seasonal outdoor pool. Additional features at this Art Deco hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are served on weekdays from 7:30 AM to 10:30 AM and on weekends from 8:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Cooked-to-order breakfasts are available for a surcharge on weekdays between 7:30 AM and 10:30 AM and on weekends between 8:00 AM and 11:00 AM.
Thompson Madrid, by Hyatt has a restaurant on site.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • 24 hours off-site parking within 1640 ft (EUR 30 per day)
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Cooked-to-order breakfast available for a fee 7:30 AM–10:30 AM on weekdays and 8:00 AM–11:00 AM on weekends: EUR 35 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • 24-hour fitness centre
  • Seasonal outdoor pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre

Outdoors

  • Garden
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of food locally sourced
  • At least 80% organic food
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 55-inch TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 20 to May 15:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 50 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately EUR 35 per person
  • Airport shuttle fee: EUR 110 per room (one-way)
  • Nearby parking fee: EUR 30 per day(1640 ft away; open 24 hours)
  • Pet fee: EUR 50 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May 01 to October 25

Thompson Madrid, by Hyatt Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 114 out of 139 reviews" "
Rating 8 - Good. 15 out of 139 reviews" "
Rating 6 - Okay. 5 out of 139 reviews" "
Rating 4 - Poor. 2 out of 139 reviews" "
Rating 2 - Terrible. 3 out of 139 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Arman

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with a great staff. Excellent attention to details. But plaza del Carmen was a construction zone and in rough shape. Location is central and near all the touristy sites. Pool area and gym are on the small side but otherwise everything was great.
Stayed 4 nights in Aug 2024

10/10 Excellent

Meghan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Right in the heart of where you need to see Madrid
Stayed 2 nights in Aug 2024

10/10 Excellent

Sachin

Stayed 2 nights in Jul 2024

10/10 Excellent

Sergio

Stayed 1 night in Aug 2024

10/10 Excellent

Jorge Ignacio

Stayed 4 nights in Aug 2024

10/10 Excellent

Carl, huntington beach

Liked: Cleanliness, staff & service, property conditions & facilities
This place was amazing, from the staff to the roof pool and bar i dont have a bad word to say about this hotel.
Stayed 3 nights in Jul 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel we’ve ever stayed at
Stayed 2 nights in Jul 2024

10/10 Excellent

Karla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, staff was very attentive, great location!
Stayed 3 nights in Jul 2024

10/10 Excellent

Logan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Ingo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

8/10 Good

Renato

Travelled with partner
Good location
Stayed 9 nights in Jun 2024

8/10 Good

Madeleine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The rooftop pool deck is amazing! The rooms are clean and modern. The staff was friendly but not enough English speakers. The location is very walkable but they should have informed people of the massive construction on the plaza where the hotel is located. It was loud, dusty and not attractive. Finally, at departure we asked reception to get us a taxi to the train station, showed them out ticket and they spoke to taxi driver (because none of them speak English) and we were taken to the wrong station (they took us to one 30 min from city when our train departed from the one in city center) and we missed our train. When we tried to call hotel for assistance, no one answers phone at front desk. This left us with bad feelings about our stay.
Stayed 1 night in Jun 2024

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We’ve just got back home from this trip and we were delighted after staying in this property. Highlights: Easy check in, spacious room with terrace. Location is awesome. In between the two main areas of interest and Right next to plaza del Sol. Downs: our first option for the room was to has city views therefore we’ve decided for the room with a balcony but after realizing how small the balcony is we switched to go with the king bedroom with terrace. On this platform and on the official website all the (scarce) pictures mislead you into believing the terraces have city view. Only after checking in we’ve found out there are balconies with no view at all but a tall wall even though I couldn’t find a statement in the descriptions about the possibility of having terrace with no view. It felt shady. Staff training also would be appreciated as the bar man at pool bar seemed to not have much clue of what he was doing and the door man simply answered “impossible” with not much of initiative after asking for a taxi on a rainy day at check out. Eventually another guys got us a taxi. Hotel is compact yet (not super) luxurious and has a nice rooftop.
Stayed 3 nights in Jun 2024

8/10 Good

Izhar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely modern hotel in a good location
Nice hotel,good location,rooms are a bit small
Stayed 3 nights in Jun 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jun 2024

10/10 Excellent

Eric

Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Yaron

Very nice hotel, large room well done, great staff and great location, best value for your money
Stayed 4 nights in May 2024

10/10 Excellent

Rosemary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thompson Hotel was a great location. Everything was delightful.
Stayed 2 nights in Apr 2024

10/10 Excellent

Jorge

Stayed 1 night in Apr 2024

6/10 Okay

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The location was perfect for walking around the city. Front desk staff were helpful. The room was great and the design of the hotel was wonderful, as expected. On the downside, the rooftop looks wonderful but was under construction and inaccessible. We weren’t advised when booking. Cleaning staff were somewhat rude. There were also a lot of weird noises at night (doors slamming, thuds, and running water). If I could, I’d give it a 3.5.
Stayed 6 nights in Apr 2024

2/10 Terrible

ABBAS

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Staff are not helpful.
Stayed 4 nights in Mar 2024

10/10 Excellent

Jaime, Monroe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024