Mercure Maidstone Great Danes Hotel

4.0 star property
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Mercure Maidstone Great Danes Hotel

Indoor pool, pool loungers
Exterior
Classic Room, 2 Single Beds
Point of interest
Breakfast, lunch and dinner served

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • Bar
  • Room service

Explore the area

Map
Hollingbourne, Maidstone, England, ME17 1RE
  • Leeds Castle
    ‪5 min drive‬
  • Bearsted Golf Club
    ‪6 min drive‬
  • Mote Park
    ‪6 min drive‬
  • London (LCY-London City)
    ‪73 min drive‬

Room options

Privilege, Room, 1 Double Bed, Lake View, Lakeside

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

Family Room, Multiple Beds (Classic)

  • 26 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Classic Room, 2 Single Beds

  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

Classic Room, 1 Double Bed

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

Superior Suite, 1 Double Bed, Lake View, Lakeside

  • 43 sq m
  • Sleeps 2
  • 1 Double Bed

Family Room, Multiple Beds (Classic)

  • 21 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

About the area

Maidstone

Located in Maidstone, Mercure Maidstone Great Danes Hotel is a 5-minute drive from Leeds Castle and 6 minutes from Mote Park. .This spa hotel is 6.4 mi (10.3 km) from Hazlitt Theatre and 6.4 mi (10.3 km) from Kent Life.

What's nearby

  • Leeds Castle - 5 min drive
  • Bearsted Golf Club - 6 min drive
  • Mote Park - 6 min drive
  • Kent Life - 7 min drive
  • Hazlitt Theatre - 9 min drive

Getting around

  • Hollingbourne Station - 16 min walk
  • Gatwick Airport (LGW) - 55 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Toby Carvery - Maidstone - ‬8 min drive
  • ‪The Potting Shed - ‬7 min drive
  • ‪The Oak on the Green - ‬4 min drive
  • ‪Costa Express - ‬3 min drive

About this property

Mercure Maidstone Great Danes Hotel

Hotel with a full-service spa, near Leeds Castle
Mercure Maidstone Great Danes Hotel offers 126 accommodations with safes and coffee/tea makers. LED televisions come with digital channels. Bathrooms include bathtubs or showers with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.
Exquisite Beauty Spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.
Stay in one of 126 guestrooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an indoor pool, and a sauna. This hotel also features complimentary wireless internet access, a hair salon, and wedding services.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Arts, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. English breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 11:00 AM for a fee.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Maidstone? This hotel has 6458 square feet (600 square meters) of space consisting of conference space and 12 meeting rooms. Free self parking is available onsite.
English breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 11:00 AM.
Arts - This brasserie serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

English, French, German, Polish, Spanish, Thai, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • English breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:30 AM–11:00 AM on weekends: GBP 17.95 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Arts
  • Arts Bar

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Conference space (6458 square feet)
  • Meeting rooms - 12

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool sunloungers
  • Terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bed sheets
  • Free cots/infant beds
  • Heating
  • Portable fan

Bathroom

  • Bath or shower
  • Deep-soaking bath
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Digital channels
  • LED TV

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Iron/ironing board (on request)
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 30 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 17.95 per person
  • Pet fee: GBP 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Great Danes Hotel
Maidstone Great Danes Hotel
Maidstone Mercure
Mercure Great Danes
Mercure Great Danes Hotel
Mercure Great Danes Hotel Maidstone
Mercure Hotel Great Danes
Mercure Hotel Great Danes Maidstone
Mercure Maidstone Great Danes
Mercure Maidstone Great Danes Hotel
Ramada Hotel Maidstone
Maidstone Ramada
Ramada Maidstone
Mercure Maidstone Great Danes
Mercure Maidstone Great Danes Hotel Hotel
Mercure Maidstone Great Danes Hotel Maidstone
Mercure Maidstone Great Danes Hotel Hotel Maidstone

Mercure Maidstone Great Danes Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 258 out of 1000 reviews" "
Rating 8 - Good. 396 out of 1000 reviews" "
Rating 6 - Okay. 196 out of 1000 reviews" "
Rating 4 - Poor. 91 out of 1000 reviews" "
Rating 2 - Terrible. 59 out of 1000 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Carl

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

CHRIS

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
A good stay for a business trip. Friendly staff, comfortable room, good gym and nice breakfast, all thats needed!
Stayed 2 nights in Oct 2024

6/10 Okay

Richard

Liked: Staff & service
Disliked: Property conditions & facilities
Not the best but not the worst
We stayed for 2 nights, on first impressions the outside looks a bit dated but reception looked more modern inside, check in was easy and the receptionist was polite and friendly I’ll start with negatives first: We booked a privilege room with lake view, I think calling it a lake view is a push as you could barely see it, the room was a bit old fashioned and there were burn marks on the carpet, the toilet roll holder was broken, hardly any tv channels worked, and the only plug socket by the bed didn’t work, the walls are thin and we could here the tv from the next room, the windows are single glazed and only one of these opened We had a meal in the restaurant on the 2nd night and for the price would have expected a more, the manager I assume as he was the only one in a suit, had to find menus for us as he didn’t have any, and there was no drinks menu so has to ask the waitress what was available, we were not offered water even though other tables were, and the service was slow and staff not as helpful or friendly Now for the positives: All the staff were very polite, friendly and helpful, especially the gentleman on reception on our 2nd night, who’s name I unfortunately didn’t get, but he could not do enough, he was great The breakfast was excellent, with a great selection and the staff were amazing Even though I wasn’t impressed with the service and staff with our meal, the food was good Overall staff were very good but a bit more TLC and modernisation needed elsewhere
Stayed 2 nights in Oct 2024

2/10 Terrible

Subramani

Stayed 1 night in Sep 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy clean room. Good breakfast
Stayed 1 night in Oct 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay although there was a private function meaning the bar was off limits. The room was very nice, a very big bed and plenty of pressure in the shower.
Stayed 1 night in Sep 2024

8/10 Good

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

GARETH

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Mirza

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A marked improvement in service delivery from the last time I stayed here during pre-covid days. It is in walking distance from the Leeds Castle View Restaurant, which is well worth a visit.
Stayed 1 night in Sep 2024

6/10 Okay

Glenis

Liked: Cleanliness, staff & service, room comfort
Tired hotel but OK.
Hotel a little run down but the basics were fine. Extraordinary decor in places! Evening meal a disappointment. Bar noisy and uncomfortable. Pie was OK but my warm Asian ald was cold. I was told that there were no noodles so vegetables would be substituted. This turned out to be huge chunks of less-than-fresh broccoli, tough and inedible. Whoever was in the kitchen was obviously unengaged and had never tried to eat large chunks of raw broccoli! CAn't give more than three stars for this reason.
Stayed 1 night in Sep 2024

8/10 Good

Mark

Stayed 1 night in Sep 2024

6/10 Okay

GARETH

Business traveller
Disliked: Cleanliness, property conditions & facilities
Needs a tidy up and a lick of paint, very tired and dated. Dinner service was over an hour, which was disappointing.
Stayed 2 nights in Sep 2024

8/10 Good

Neil

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Christine

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

8/10 Good

Daniel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Laura

Travelled with family and small children
Liked: Cleanliness, amenities
Stayed only 1 night. Wouldn’t again.. after a lovely dinner with great staff at the onsite restaurant we decided to take the stairs up to our room on the 3rd floor. There were bouncer type men asking where we were going and they demanded to see our room key before being allowed on the 3rd floor. When in our room the music was loud (but acceptable) but then the loud arguing and what sounded like physical fighting started. I locked the door and put our bags by the door and laid awake scared for hours. In the morning at check out I complained but no one contacted me. If you value your sleep and want to feel safe do not stay here. I’m pretty sure the police came but I was too scared to look out of the windows. Go anywhere else!
Stayed 1 night in Aug 2024

2/10 Terrible

Tetsuya

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a so tough stay throughout the night due to the poor wall and noisy voice and sound. The guys came knocking the door speaking. My family felt scary and unsafe there. We'll never visit you.
Stayed 1 night in Aug 2024

6/10 Okay

Christopher

Business traveller
Liked: Staff & service
Disliked: Room comfort
Staff were very friendly, evening food ok, excellent breakfast with loads of choice. My room was very near to the swimming pool and was uncomfortably warm with a very strong smell of chlorine. Not very pleasant to breathe in all night.
Stayed 2 nights in Aug 2024

2/10 Terrible

Mike

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dinner well you can’t call it that it’s all pre frozen rubbish
Stayed 1 night in Aug 2024

8/10 Good

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Pam

Liked: Cleanliness, staff & service, room comfort
Very comfortable stay with a delicious breakfast.
Lovely one night stay at the Great Danes Hotel. Room very comfortable and lovely breakfast. Staff were excellent, all very helpful. Conditon of hotel looked slightly worn, but good place to stay overall.
Stayed 1 night in Aug 2024