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Room type Options Nightly price Book
Standard Double Room
16 square metres
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Privilege, Twin Room, 2 Single Beds
30 square metres
2 Twin Beds
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Standard Twin Room
16 square metres
2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Privilege, Double Room
20 square metres
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Standard Room, 1 Single Bed
16 square metres
1 Twin Bed
Room sleeps 1 guest
Select dates to see price

Get an overview of this hotel
Mainz hotel in Neustadt with a 24-hour front desk and a coffee shop

Popular property highlights

Free WiFi
Pets allowed
Laundry facilities
Smoke-free property
Babysitting or childcare (surcharge)

A stay at Mercure Hotel Mainz City Center places you in the heart of Mainz, within a 10-minute walk of Sanctuary of Isis and Mater Magna and Landesmuseum Mainz. This hotel is 0.5 mi (0.8 km) from Mainz Carnival Museums and 0.5 mi (0.8 km) from Provincial Museum of the Central Rhineland (Landesmuseum Mainz).

Make yourself at home in one of the 98 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.

Make use of convenient amenities such as complimentary wireless internet access, concierge services, and shopping on site. Additional features at this hotel include discounted use of a nearby fitness facility and bike storage.

Satisfy your appetite at the hotel's coffee shop/cafe, or stay in and take advantage of the room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Mainz? This hotel has 431 square feet (40 square meters) of space consisting of conference space and a meeting room.

Languages spoken

  • English

Show all languages

Mercure Hotel Mainz City Center

Kaiserstraße 7, Mainz, RP 55116

Hotel Amenities

Hotel Amenities

  • Lift
  • ATM/banking
  • Concierge services
  • Shopping on site
  • Total number of rooms - 98
  • Number of floors - 6
  • Conference space
  • Coffee/tea in common areas
  • Breakfast available (surcharge)
  • Laundry facilities
  • Safe-deposit box at front desk
  • Multilingual staff
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Smoke-free property
  • Use of nearby fitness centre (discount)
  • Tours/ticket assistance
  • Free WiFi
  • Conference space size (feet) - 431
  • Conference space size (meters) - 40
  • Number of meeting rooms - 1
  • Computer station
  • Number of bars/lounges - 1
  • Number of coffee shops/cafes - 1
  • Luggage storage
  • Newspapers in lobby (surcharge)
  • Eco-friendly cleaning products used
  • Distance from property (ft) 328
  • Distance from property (metres) 100
  • Wheelchair accessible: No
  • Food and water bowls
  • Secured bicycle storage
  • Bicycle parking available
  • Vegetarian breakfast available
  • Organic food
  • Locally-owned & organised tours & activities
  • Locally-sourced food on site (80% or more)
  • At least 80% of all lighting comes from LEDs
  • Vegetarian menu options available
  • Bulk dispenser for toiletries
  • No single-use plastic soft drink bottles
  • No single-use plastic stirrers
  • Biodegradable/compostable stirrers
  • No single-use plastic straws
  • Biodegradable/compostable straws
  • No single-use plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Water-efficient showers only
  • Water-efficient toilets only

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • English
  • French
  • German
  • Italian
  • Spanish
  • Russian

Parking

Self parking (surcharge) , Free parking nearby

Room Amenities

Mercure Hotel Mainz City Center offers 98 air-conditioned accommodations with laptop-compatible safes and hair dryers. Televisions come with satellite channels. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Air conditioning
  • Television
  • Daily housekeeping
  • Phone
  • Free local calls
  • Private bathroom
  • Hair dryer
  • Desk
  • Room service
  • Soundproofed rooms
  • Blackout drapes/curtains
  • Shower only
  • In-room safe (laptop compatible)
  • Satellite TV service
  • Free WiFi
  • Heating
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1
  • Number of beds 2
  • Housekeeping on request
  • Eco-friendly cleaning products provided
  • Eco-friendly toiletries
  • LED light bulbs
  • Visual fire alarm
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • High pile carpet in room

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.

Kaisers - Onsite bar.

Room service is available.

Nearby Things to do

  • Mountain biking nearby

Accessibility

  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance

Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is: 18

Check-in time ends at midnight

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 35.0 per night.

Pet Policy

  • Pets allowed for an extra charge of EUR 15.00 per pet, per day
  • Dogs only
  • 1 total pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are welcome, and are exempt from fees

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Children stay free

Parking height restrictions apply

Service animals are allowed

Service animals are exempt from fees/restrictions

Debit cards

Staffed front desk

Carbon monoxide detector

Smoke detector

Security system

Online Penalty Collection

LGBTQIA friendly

Children stay free - maximum age 12

Pets cannot be left unattended

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are available

Individually wrapped food options are available for breakfast

gap period enforced between guest stays 48 hours

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Guest accommodation is not sealed after cleaning

Electrostatic spray is used for disinfection

Cashless transactions are available

Masks are compulsory at the property

Contactless food service / room service is not available

Property follows sanitisation practices of SGS (3rd party expert - Global)

Mobile key entry is not available

Food service has been amended for enhanced safety

Annual carbon offsets

Guest education on local ecosystems and culture

Comprehensive food waste policy

Comprehensive recycling policy

Fees

Optional extras

  • Fee for buffet breakfast: approximately EUR 24.50 for adults and EUR 18.50 for children
  • Nearby parking fee: EUR 16 per day (328 ft away)
  • Pet fee: EUR 15.00 per pet, per day
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: EUR 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Mercure Mainz City Center
  • Advena Europa Hotel Mainz
  • Mercure Hotel Mainz City Center Hotel
  • Mercure Hotel Mainz City Center Mainz
  • Mercure Hotel Mainz City Center Hotel Mainz
  • advena Europa Hotel Mainz (ab 04/21 Mercure Mainz City Center)

We should mention

Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

Parking height restrictions apply.

Cashless payment methods are available for all transactions.

Contactless check-out is available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

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