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Hatten Hotel Melaka

5.0 star property

Photo gallery for Hatten Hotel Melaka

Outdoor pool, pool loungers
Couples treatment room(s), body treatments, aromatherapy, body scrubs
Rooftop bar
Premier Junior Suite
Lunch and dinner served

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
Hatten Square, Jln Merdeka, Bandar Hilir, Malacca City, Malacca, 75000
  • Place, Hatten Square
    ‪1 min walk‬
  • Place, Dataran Pahlawan Melaka Megamall
    ‪1 min walk‬
  • Place, Mahkota Parade Shopping Mall
    ‪2 min walk‬
  • Airport, Malacca Intl. Airport (MKZ)
    ‪14 min drive‬

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

8.6 out of 10
Excellent
(47 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Suite

Minibar, in-room safe, desk, iron/ironing board

Deluxe Suite

7.6 out of 10
Good
(20 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premier Deluxe Suite

Minibar, in-room safe, desk, iron/ironing board

Premier Deluxe Suite

8.8 out of 10
Excellent
(3 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premier Junior Suite

Premier Junior Suite

Premier Junior Suite

9.2 out of 10
Wonderful
(7 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio Suite

Studio Suite

Studio Suite

7.8 out of 10
Good
(47 reviews)
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About the area

Malacca City

With a stay at Hatten Hotel Melaka, you'll be centrally located in Malacca City, steps from Hatten Square and Dataran Pahlawan Melaka Megamall. .This luxury hotel is 0.1 mi (0.2 km) from Mahkota Parade Shopping Mall and 0.1 mi (0.2 km) from Mahkota Medical Center.

What's nearby

  • Hatten Square - 1 min walk - 0.0 km
  • Dataran Pahlawan Melaka Megamall - 1 min walk - 0.1 km
  • Mahkota Parade Shopping Mall - 2 min walk - 0.2 km
  • A Famosa - 7 min walk - 0.6 km
  • Jonker Street Night Market - 14 min walk - 1.2 km

Getting around

  • Malacca Intl. Airport (MKZ) - 20 min drive

Restaurants

  • ‪Chatterz - ‬2 min walk
  • Lobby @ Hatten Hotel
  • ‪Cheng Ho Restaurant - ‬2 min walk
  • ‪Sebungkus - ‬1 min walk
  • ‪Simply Fish - ‬1 min walk

About this property

Hatten Hotel Melaka

Hatten Hotel Melaka offers 704 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.
The onsite spa has 7 treatment rooms including rooms for couples. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Make yourself at home in one of the 704 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, a sauna, and a fitness center. This Art Deco hotel also features complimentary wireless internet access, concierge services, and a hair salon.
Stop by the hotel's restaurant, Chatterz, for lunch or dinner. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Planning an event in Malacca City? This hotel has 15371 square feet (1428 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
Chatterz - This café serves lunch and dinner. Open 24 hours.
Alto Sky Lounge - This rooftop bar serves light fare only.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (MYR 5 per day)
  • Valet parking on site (MYR 40 per day)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: MYR 50 for adults and MYR 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Alto Sky Lounge
  • Chatterz

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • In-room cot
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 15,371 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • 1 building
  • 22 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2012
  • Smoke-free property

Room amenities

Bedroom

  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 50 for adults and MYR 25 for children
  • Self parking fee: MYR 5 per day
  • Valet parking fee: MYR 40 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: Touch 'n Go eWallet, Boost, and GrabPay
Safety features at this property include a fire extinguisher

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
A car is required for transportation to and from this property

Property is also known as

Hatten Hotel Melaka

Hatten Hotel Melaka Malacca

Hatten Melaka

Hatten Melaka Hotel

Hatten Melaka Malacca

Hotel Hatten

Hotel Hatten Melaka

Hotel Melaka Hatten

Melaka Hatten Hotel

Melaka Hotel Hatten

Hatten Hotel Melaka Hotel

Hatten Hotel Melaka Malacca City

Hatten Hotel Melaka Hotel Malacca City

Hatten Hotel Melaka Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 393 out of 1000 reviews
Rating 8 - Good. 319 out of 1000 reviews
Rating 6 - Okay. 163 out of 1000 reviews
Rating 4 - Poor. 76 out of 1000 reviews
Rating 2 - Terrible. 49 out of 1000 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Mohamed

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great stay with the family and kids. love the accessibility area
Stayed 3 nights in Dec 2025

8/10 Good

T Selvi

Travelled with family and small children
Liked: Cleanliness, amenities
Bathroom light, tv remote and phone was not working. There was a small cockroach in bathroom. Breakfast buffet was good but not enough staff to clean up. Hotel was in a good location with access to 2 malls nearby.
Stayed 1 night in Feb 2026

10/10 Excellent

arpit

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Anyone coming to Melaka must stay in this hotel. Might be bit over budget for individuals but worth every penny. Don't forget to go visit swimming pool. Great staff. Overall an amazing experience. Cheers to Hatten Hotel.
Stayed 1 night in Feb 2026

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities
Great hotel, large rooms and very clean. Staff are helpful and friendly.
Stayed 3 nights in Jan 2026

10/10 Excellent

Muhammad Yazid

Stayed 1 night in Feb 2026

10/10 Excellent

Jason

Liked: Cleanliness, property conditions & facilities
Location good
Stayed 1 night in Jan 2026

8/10 Good

Esther

Liked: Cleanliness, staff & service, amenities
Room is clean and all the staffs we encounter are courteous. Breakfast spread is good n the restaurant is spacious. We are very satisfied with our stay.
Stayed 2 nights in Jan 2026

10/10 Excellent

Leong Kiat

Travelled with family
Liked: Cleanliness, staff & service, amenities
The 30sq-metre room is big and spacious, clean room, very friendly staffs, great, comfortable and quiet room, very accessible location and about 15-20min walk to Jonker street. We were surprised with a birthday cake from hotel staff as one of our family member’s birthday month. Thank you so much and will come back on our next trip. Only downside is the room main windows is facing close to another rooms, but it ok as we were always outside.
Stayed 2 nights in Jan 2026

8/10 Good

kok yong

Liked: Staff & service, amenities
Room size acceptable, toilet needs upgrading, water pressure weak. Breakfast ok, big range. Concierge staff on the ball. I recommend Mr Raffin for his ever ready helpfulness. He goes about his service with a smile
Stayed 1 night in Jan 2026

10/10 Excellent

diana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
As usual 5star hotel with cheap price.. All is good 😊
Stayed 1 night in Jan 2026

10/10 Excellent

Anita

Stayed 3 nights in Jan 2026

10/10 Excellent

Liang

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great Hotel with all facilities available Fantastic staff working at the lobby and kitchen dinner area
Stayed 2 nights in Jan 2026

10/10 Excellent

Liang

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room is nice staff are extremely helpful very happy with the services provided
Stayed 2 nights in Jan 2026

10/10 Excellent

Dan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
very nice
Stayed 1 night in Jan 2026

8/10 Good

AUSTIN

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Breakfast
Stayed 2 nights in Jan 2026

4/10 Poor

LEONG

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Jan 2026

10/10 Excellent

Ismail

Stayed 2 nights in Jan 2026

10/10 Excellent

Sean

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff were friendly and helpful. Clean comfortable room in a good location
Stayed 3 nights in Jan 2026

6/10 Okay

Yi Long

Liked: Staff & service, amenities
Disliked: Cleanliness
Room was old and dirty. Toilet was dirty, shower rack/tray surface was peeling off a little every time you showered.
Stayed 1 night in Jan 2026

8/10 Good

JAMALIAH

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes courteous,
Stayed 2 nights in Dec 2025

10/10 Excellent

Tai Wei

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and good service with great location. The condition of the hotel is old is it is due for refresh. Overall a great stay.
Stayed 3 nights in Dec 2025

10/10 Excellent

Yazid

Stayed 1 night in Jan 2026

10/10 Excellent

Angeline

Stayed 3 nights in Dec 2025

2/10 Terrible

Uma Mageswary

Travelled with partner
Liked: Amenities
Disliked: Cleanliness
The day I arrived the counter service was very slow long register first and take the card only at 3pm waste my time queuing twice. Carparks everyday need to be validated before leaving the hotel this is not necessary. The toilet flush was working, and the phone cable was broken. The toilet is not clean and has a very bad odor. Second day didn't make up the room despite calling the house keeping. Paid for the breakfast on the very first at the counter but they didn't update the list every morning they asked the same question. This is my second time but didn't expect such service. Will not book this hotel again.
Stayed 3 nights in Dec 2025

4/10 Poor

Siaw Meng

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Room is good although some mould in shower cubical. Headboard has stains. Breakfast quality was much lower than expected. Variety was also limited.
Stayed 1 night in Dec 2025