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The Shore Hotel & Residences

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Shore Hotel & Residences

Interior entrance
Interior detail
View from property
Indoor pool, open 7 AM to 7:00 PM, pool loungers
Studio Suite, 2 Single Beds | View from room

Reviews

6.8 out of 10

Popular amenities

  • Gym
  • Pool
  • Breakfast available
  • 24/7 front desk
  • Laundry
  • Parking included

Explore the area

Map
GF-27, No. 193, Pinggiran Sungai Melaka, Jalan Persisiran Bunga Raya, Malacca City, Melaka, 75100
  • The Shore Shopping Gallery
    1 min walk
  • The Shore Oceanarium
    1 min walk
  • Little India
    11 min walk
  • Malacca Intl. Airport (MKZ)
    15 min drive

Room options

View all photos for 3-Bedroom Apartment

3-Bedroom Apartment | Living area

3-Bedroom Apartment

  • 107 sq m
  • Sleeps 9
  • 1 King Bed and 4 Twin Beds

View all photos for Studio Suite, 2 Single Beds

Studio Suite, 2 Single Beds

Studio Suite, 2 Single Beds

  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Suite

Premier Suite

Premier Suite

  • 61 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Melaka, an IHG Hotel

Pool
Hot tub
Spa
Kids pool
4.2 out of 5, Very good, (1000)
The price is AU$145
for 1 night
includes taxes & fees
17 Dec - 18 Dec
Holiday Inn Melaka, an IHG Hotel

About the area

Malacca City

The Shore Hotel & Residences is centrally located in Malacca City, a 1-minute walk from The Shore Shopping Gallery and 14 minutes by foot from Jonker Street Night Market. .This hotel is 1.2 mi (1.9 km) from Red Square and 1.2 mi (1.9 km) from Malacca Sultanate Palace Museum.

What's nearby

  • Jonker Street Night Market - 14 min walk - 1.2 km
  • Malacca Sultanate Palace Museum - 18 min walk - 1.6 km
  • A Famosa - 20 min walk - 1.7 km
  • Mahkota Medical Center - 4 min drive - 3.1 km
  • Dataran Pahlawan Melaka Megamall - 5 min drive - 3.4 km

Getting around

  • KB17 Pulau Sebang/Tampin Station - 32 min drive
  • Malacca Intl. Airport (MKZ) - 15 min drive

Restaurants

  • ‪Lian Pang Kopitiam - ‬5 min walk
  • ‪Seoul Garden - ‬2 min walk
  • ‪Mama Seafood Restaurant - ‬6 min walk
  • ‪PAMPAS Sky Dining - ‬1 min walk
  • ‪Sambal & Style - ‬5 min walk

About this property

The Shore Hotel & Residences

Riverwalk hotel with a fitness center and a rooftop terrace
The Shore Hotel & Residences offers 511 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Rooms open to balconies. Televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.
An indoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 511 air-conditioned guestrooms. Rooms have private balconies. Cable television is provided for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries.
Don't miss out on recreational opportunities including an indoor pool and a fitness center. Additional features at this hotel include a hair salon, shopping on site, and tour/ticket assistance.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Buffet breakfasts are available daily from 7:00 AM to noon for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
The Shore Hotel & Residences has a restaurant on site.

Languages

Chinese (Mandarin), English, Indonesian, Malay

Property amenities

Parking and public transport

  • Free self-parking on site

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–noon: MYR 25 for adults and MYR 20 for children
  • 1 restaurant and 1 coffee shop/cafe

Things to do

  • Basketball
  • Bike parking
  • Children's pool
  • Fitness centre
  • Indoor pool
  • Shopping centre
  • Shopping

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • Garden
  • Pool sunloungers
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 32-inch TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 100.00 per stay
  • Destination fee: MYR 2 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 25 for adults and MYR 20 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Pool access available from 7 AM to 7:00 PM
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property

Property is also known as

Shore Residences Apartment Melaka
Shore Residences Apartment
Shore Residences Melaka
Shore Residences Aparthotel Malacca
Shore Residences Aparthotel
Shore Residences Malacca
Shore Hotel Malacca
Shore Malacca
The Shore Hotel Residences
The Shore & Residences
The Shore Hotel Residences
The Shore Hotel & Residences Hotel
The Shore Hotel & Residences Malacca City
The Shore Hotel & Residences Hotel Malacca City

The Shore Hotel & Residences Reviews

Reviews

6.8
Rating 10 - Excellent. 65 out of 413 reviews" "
Rating 8 - Good. 143 out of 413 reviews" "
Rating 6 - Okay. 109 out of 413 reviews" "
Rating 4 - Poor. 48 out of 413 reviews" "
Rating 2 - Terrible. 48 out of 413 reviews" "

7.0/10

Cleanliness

6.6/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Kavithaa

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms are dusty and dirty…. Especially the bathroom is smelly. Long wait for the lifts. Very poor quality.
Stayed 3 nights in May 2024

10/10 Excellent

Muhammad Izham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for my first time trip to Hatyai. Definitely will stay here again.
Stayed 1 night in Feb 2024

10/10 Excellent

Poh Syiang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Ming Long

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The residence didn't have WIFI but the place was good, clean and spacious overall. The toilets were clean too, although not perfect, is well maintained. Water pressure from the shower is so-so but can do the job. The only drawback is that the cupboards seems a little dusty, so we didn't put anything in. The aircon to the gym was also not working and equipment doesn't seem to be very well maintained. However, it should be ok for the price.
Stayed 4 nights in Feb 2024

4/10 Poor

Edward

Stayed 10 nights in Dec 2023

6/10 Okay

Khai Shin

Travelled with partner
Disliked: Amenities, property conditions & facilities
Lift not working. have to wait more than 30mins to go up and down.
Stayed 1 night in Nov 2023

10/10 Excellent

Amy Teo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Please upgrade the lift.
Stayed 1 night in Oct 2023

6/10 Okay

Jenny

Travelled with group
Disliked: Property conditions & facilities
Disappointed
One of the room toilet was choked, water supplied is lousy and TV remotecontrol was not given. The corridor was dirty.
Stayed 1 night in Sep 2023

6/10 Okay

Norfaraein Binti

Travelled with family and small children
Disliked: Property conditions & facilities
I’ve booked apartment and studio suite. Both units are quite spacious but the conditions are not really good..wall paper in the apartment being tore, no unifi, airconds are not well functioning. As for the studio, the bed sheet got some stains and some parts are tore and housekeeping should be improved.
Stayed 1 night in Jul 2023

4/10 Poor

Mohamad Shafiq Ali

Stayed 3 nights in Jun 2023

4/10 Poor

Srinivas

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice Place, Not Customer Centric Trained Staff
I booked 2 Rooms, me and my friend. I happened to reach early and wanted to check-in both rooms and get the keys as my friend will arrive past midnight. The Staff refused to allow me to check-in on behalf of my friend, unless he sees the ID of the person; even though i booked the room under same booking. After exchange of unhappy and unpleasant conversations, finally we got the room and it late night and miserable experience of checking-in. I parked the car next to the hotel and to find that in the morning that it was premium paid parking and hotel did not update anything about parking while checking in. The room internet wasn't working. After few years of numerous visits and even booking this place for friends and groups, this experience leaves me no choice and i have no plans to book this hotel again. Overall, it makes my last visit to this place... Nice Place, Nice View, Not Customer Centric Trained Staff.
Stayed 1 night in May 2023

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Poor condition. I have waited almost 20 mins for the lift during check-out hour
Stayed 1 night in Oct 2022

2/10 Terrible

Zaim Luqman

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
THE WORST HOTEL NOT ONLY IN MALACCA, BUT IN MALAYSIA - The whole unit is dirty! There are lots of dirty marks on the sofa. euuww.. The wall and toilet wall are dirty. It’s like they can’t afford a cleaner - No Wifi! Come on man.. It’s 2022 already! - Extra towell need to pay rm10. Whatttt???? First time in my life!! - Oven and washing machine are not allowed to be used. Then what’s the purpose of putting those amenities??? - The parking is confusing - RM1.5k for two nights with this bad condition, not worth ghe price at all Long story short, NOT RECOMMENDED AT ALL
Stayed 2 nights in Oct 2022

4/10 Poor

Low

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointed
Room dirty, bedsheets dirty, no wifi, lift need to wait long time.
Stayed 2 nights in Sep 2022

6/10 Okay

Stanley

Stayed 1 night in Aug 2022

4/10 Poor

Boon Siong

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
car park no convenience signage to hotel confusing lifts no sufficient, 4 lifts for 42 stories hotel room maintenance is bad on floor, toilet, furniture the worst is the air conditioner noise, I have to turn off the AC in order to sleep.
Stayed 1 night in Jul 2022

8/10 Good

Ted

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

2/10 Terrible

Victor

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible stay.
Horrible room. The toilet was dirty with soiled toilet paper on the toilet floor when we checked in. The phone on the table wasn’t working. The heater wasn’t working. The aircon wasn’t cold. The basin was clogged. There are no good channels on the TV. One man receptionist. Told them about the basin clog , but they didn’t bother to repair it or change my room. Extra towel is chargeable . No daily housekeeping . First and last time to stay there. One word - horrible.
Stayed 2 nights in Jun 2022

10/10 Excellent

Chee Kuun

Stayed 1 night in May 2022

4/10 Poor

Muhammad Fadzil

Travelled with family
Disliked: Staff & service
Will not repeat this hotel until they improve all.
Check-in process not so convenience. No Bell Boy can help for your luggage. Not Baby Crib available even in filter Hotel.com said got. Water heater not function, technician come then okay. But afterward our unit was blackout at 3 AM, but no technician available, they said we need to change to another unit. No wonder this hotel only got 3 star. Only got 4 lift available. Their level 2 the Shore Ocenarium and the Shore Sky at level 42 floor is awesome. Worth to come to these 2 place if stay here but closed every wednesday. Plan properly.
Stayed 2 nights in Nov 2021

2/10 Terrible

fauzibd

Travelled with family
Liked: Staff & service, property conditions & facilities
No enough lift and stress waiting during checkout. Lift share with staff that cleanup room
Stayed 1 night in Nov 2021

6/10 Okay

Sean

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2021

8/10 Good

NOORFADZILAWATI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Gilbert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good
Room is spacious and clean. Not sure about the wifi as I’m using own data and I couldn’t see any wifi connection under Shore. Can conveniently order from room service at reasonable price or go down to the mall for KFC, Subway or Seoul Garden.
Stayed 1 night in Aug 2021

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Should have wifi booster for every room, have to near to door only can use wifi. Office chair is not good to seat. Somehow not comfort for who is working.
Stayed 1 night in Aug 2021