Located in Malacca City (Taman Melaka Raya), The Straits Hotel & Suites is a 4-minute walk from Dataran Pahlawan Melaka Megamall and 7 minutes by foot from Mahkota Parade Shopping Mall. .This hotel is 0.4 mi (0.7 km) from Mahkota Medical Center and 0.4 mi (0.7 km) from A Famosa.
What's nearby
Dataran Pahlawan Melaka Megamall - 4 min walk
Mahkota Parade Shopping Mall - 7 min walk
Mahkota Medical Center - 7 min walk
A Famosa - 10 min walk
Jonker Street Night Market - 17 min walk
Getting around
Kuala Lumpur International Airport (KUL) - 103 min drive
Restaurants
东甲牛腩面 Sup Lembu Tangkak - 14 min walk
McQuek's Satay Celup - 11 min walk
Restoran Dong Fung 东方茶室 - 16 min walk
Restoran Tiga Ros - 16 min walk
Restoran Aunty Lee - 12 min walk
About this property
The Straits Hotel & Suites
Hotel with free parking, a quick walk to Dataran Pahlawan Melaka Megamall
The Straits Hotel & Suites offers 352 air-conditioned accommodations with safes and complimentary bottled water. Accommodations at this 3.5-star hotel have kitchenettes. Bathrooms include showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). 40-inch flat-screen televisions come with satellite channels. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.
Make yourself at home in one of the 352 air-conditioned rooms featuring kitchenettes. 40-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and desks, and housekeeping is provided daily.
Take advantage of recreational opportunities offered, including an outdoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7 AM to 10 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
The Straits Hotel & Suites has a restaurant on site.
Room service (during limited hours) is available.
Languages
Chinese (Mandarin), English, Indonesian, Malay
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 50+ Mbps
Available in some public areas: Free WiFi
Parking and public transport
Free self-parking on site
Electric car charging station on site
Wheelchair-accessible parking available
Return airport shuttle (surcharge)
Food and drink
Buffet breakfast available for a fee daily 7 AM–10 AM: MYR 34 for adults and MYR 18 for children
1 restaurant and 1 coffee shop/cafe
1 poolside bar and 1 bar
Room service available
Things to do
Fitness centre
Outdoor pool
Sauna
Family friendly
Kitchenette
Laundry facilities
Outdoor pool
Rollaway/extra beds (surcharge)
Snack bar/deli
Conveniences
Banquet hall
Lift
Front-desk safe
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance
Business services
Business centre
Meeting rooms
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille signage
Lift
Well-lit path to entrance
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible (may have limits)
More
At least 80% of lighting from LEDs
At least 80% of food locally sourced
Comprehensive food waste policy
Locally owned and organised tours and activities
Smoke-free property
Vegan dining options
Room amenities
Bedroom
Air conditioning
Bed sheets
Blackout drapes/curtains
Rollaway/extra beds (surcharge)
Bathroom
Bidet
Free toiletries
Hairdryer
Private bathroom
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Towels
Entertainment
40-inch flat-screen TV
Satellite channels
Food and drink
Electric kettle
Free bottled water
Kitchenette
More
Desk
Eco-friendly cleaning products used
Safe
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for MYR 100 per night
Cribs (infant beds) are not available
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: MYR 100.00 per stay
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately MYR 34 for adults and MYR 18 for children
Rollaway bed fee: MYR 100 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
We should mention
No pets and no service animals are allowed at this property
Property is also known as
Straits Hotel Malacca
Straits Hotel
Straits Malacca
The Straits & Suites
The Straits Hotel & Suites Hotel
The Straits Hotel & Suites Malacca City
The Straits Hotel & Suites Hotel Malacca City
The Straits Hotel & Suites Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 147 out of 657 reviews" "
10 - Excellent
147
Rating 8 - Good. 283 out of 657 reviews" "
8 - Good
283
Rating 6 - Okay. 160 out of 657 reviews" "
6 - Okay
160
Rating 4 - Poor. 45 out of 657 reviews" "
4 - Poor
45
Rating 2 - Terrible. 22 out of 657 reviews" "
2 - Terrible
22
7.4/10
Cleanliness
7.6/10
Staff & service
7.0/10
Amenities
7.4/10
Property conditions & facilities
6.8/10
Eco-friendliness
Reviews
6/10 Okay
Mohamed Siddiq
Travelled with partner
12 Aug 2024
Liked: Staff & service, amenities
Great view of the Malacca Strait, Masjid Selat Melaka and the surrounding areas. WiFi connection could have been better - no connection at all. Very limited TV channels.
Very good location near lots of eateries. Check-in reception very slow. Old hotel. Water heater not working needs to remind for 2 days before switching us to a different room.
For a 1 bedroom unit, with living room and kitchenette, price was relatively cheap. Bathtub was ok too. But the bed and pillows were not great. Place a bit old. Aircon in the living room was not working. Good enough to just stay for the night.
paint on walls were peeling. access card keys had issues (need to tap a few times before the door can open ). Toilet stinks . air con noisy and kept me awake.
Its shower room was so dark. A shower head didn't work. No iron in a room. Furniture were broken.
Satoshi
Stayed 1 night in Jun 2022
4/10 Poor
Ng
28 June 2022
Not valued for money , read before you stay
Went to the hotel for our anniversary stay and check with the hotel management if there was any hotel upgrade available after checking they say that we will need to pay extra $30sgd just for the upgrade.
During check in, we shown them that we already paid for the room via Hotel.com app. However they insist for more than 3 times that we did not paid for the room and even though we show them the app and receipt, their system show none until one of them check 'properly' and say payment is done. No apologies was given by them and they just continue as per normal.
The room TV was spoilt and they change the whole wall TV for us and yet the new TV couldn't change any channel so end up not using the TV.
The bathroom was a little dirty and murky in color, there was no air circulation vent in the toilet so the air smells stale.
Parking was free and there was a guard sitting near the entry/exit so parking near the guard is quite safe.
Location is near to various amenities like family mart and 7-11.
Breakfast was okay but not much selection. Overall, not that value for my money.
The room toilet was dirty, the shower head wasn’t working,the drainage system wasn’t very good as the water during shower flow down the drain very slow. Sprayer at the toilet also spoilt. As is was just a night stay, so i cant be bother to complain or ask them to change.
After more than 2 years of MCO, the bed is horrible with bed bugs and shower control not working well. Unable to set to rain shower making bathing a bad experience after a hot day at Malacca.
A very rundown hotel I can said. I checked out, after 15 mins I have checked in. Only the lobby is decorated with quite classy design. While the rest, the nightmare started when we reached our hotel's room level. The whole walkway is freaking dark with only one light I guess. So eerie like you are in those haunted movie scene. When we entered the hotel room, our jaws near dropped on the floor. Dusty floor with black stain everywhere, same goes to the toilet. I just wonder did housekeeping really clean the room properly. Poor TV reception showed only a white snow dots with few channels available. Jesus christ. Please at least make over your hotel rooms to make it more approchable and matched with the price offered. BTW, its just my 2 cents of opinion.