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Sanctuary Hotel

3.5 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sanctuary Hotel

Aerial view
Balcony
Balcony
Property grounds
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast included
  • Parking included
  • Room service
  • Housekeeping
  • Free WiFi

Explore the area

Map
78th, between 36-37, Maharaungmyae Township, Mandalay, 11111
  • Yadanarpon Diamond Plaza
    ‪7 min walk‬
  • Jade Market
    ‪2 min drive‬
  • Sanda Muni Paya
    ‪3 min drive‬
  • Mandalay (MDL-Mandalay Intl.)
    ‪44 min drive‬

Room options

Deluxe Twin Room

  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Superior Twin Room, Private Bathroom, City View

  • 19 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Superior Double Room, Private Bathroom, City View

  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Suite

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

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About the area

Mandalay

A stay at Sanctuary Hotel places you in the heart of Mandalay, within a 5-minute drive of Yadanarpon Diamond Plaza and Cultural Museum & Library. .This hotel is 1.3 mi (2.1 km) from Jade Market and 1.4 mi (2.3 km) from Setkyathiha Paya.

What's nearby

  • Yadanarpon Diamond Plaza - 7 min walk
  • Jade Market - 2 min drive
  • Mahamuni Buddha Temple - 3 min drive
  • Mandalay Palace - 4 min drive
  • Mandalay Hill - 8 min drive

Getting around

  • Mandalay Central Railway Station - 13 min walk
  • Mandalay (MDL-Mandalay Intl.) - 44 min drive

Restaurants

  • ‪Karaweik Cafe - ‬8 min walk
  • ‪Nova Coffee - ‬5 min walk
  • ‪Shwe Muse Shan Noodle - ‬16 min walk
  • ‪Shwe Pyi Moe Cafe - ‬13 min walk
  • ‪Mandalay Restaurant - ‬2 min walk

About this property

Sanctuary Hotel

Hotel in Mandalay with 2 restaurants and free breakfast
Sanctuary Hotel offers 35 air-conditioned accommodations with fireplaces and minibars. Accommodations offer separate dining areas. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and ceiling fans. Housekeeping is provided daily.

Make yourself at home in one of the 35 air-conditioned rooms featuring fireplaces and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include safes and desks, and housekeeping is provided daily.
Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless internet access and concierge services. Additional features at this hotel include free babysitting, gift shops/newsstands, and a television in a common area.
Grab a bite to eat at one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is included.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Guests are offered a complimentary buffet breakfast. An additional breakfast (subject to charges) is served daily.
Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free buffet breakfast
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Family friendly

  • Free babysitting
  • Laundry facilities
  • Separate dining area
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • 24-hour business centre

Outdoors

  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Dining room
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Fireplace
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Airport shuttle fee: USD 15 per vehicle

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Property is also known as

Sanctuary Hotel Mandalay
Sanctuary Mandalay
Sanctuary Hotel Hotel
Sanctuary Hotel Mandalay
Sanctuary Hotel Hotel Mandalay

Sanctuary Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 25 out of 45 reviews" "
Rating 8 - Good. 11 out of 45 reviews" "
Rating 6 - Okay. 6 out of 45 reviews" "
Rating 4 - Poor. 1 out of 45 reviews" "
Rating 2 - Terrible. 2 out of 45 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Jonathan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Stay
Good locations, close to famous gold leaf workshops, close walk to the train station. Hotel is very new rooms in good condition, cool roof top bar with puppet show. Good food.
Stayed 2 nights in Mar 2020

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn’t stay as condition unacceptable. Smelly room, dirty towels, gaps around window, very noisy.
Stayed 3 nights in Dec 2019

10/10 Excellent

Mini, Florida

Liked: Cleanliness, staff & service, property conditions & facilities
Very accommodating staff and nice clean rooms. Location is not close to main attractions but not far either.
Stayed 1 night in Nov 2019

10/10 Excellent

M C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central for visiting most sites. Near to Station.
Loved this hotel. Easy to get to from the airport and a great welcome from the reception staff. Arrived slightly early so room was not ready for occupation. Supplied with cold fruit juice while we waited. Room was spacious clean with a great bathroom and real comfy bed. Housekeeping is superb clean towels everyday bed made up and room made spotless. The breakfast and staff in restaurant were terrific. Thoroughly enjoyed our stay here. Highly recommended.
Stayed 5 nights in Nov 2019

10/10 Excellent

CasandraG

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel. Staff is really friendly and helpful. Good location. Drinks and food are a little expensive, priced in US dollars, but breakfast is included and it's really good!
Stayed 2 nights in Nov 2019

2/10 Terrible

Lukshmi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Advise not to stay here
No hot water, the air conditioning can't be turned on until some time after you come in and turns off sporadically, and the staff aren't trustworthy. Also as the other reviews say it's quite loud. Linens don't appear clean. Bathroom not as in the pictures but more like a wet room, no water pressure maybe because there's no hot water and nowhere to put anything. More like a 1* hotel.
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Nearby noise can cause insomnia
People who like to sleep quietly and comfortably, it is best not to come to this hotel.
Stayed 15 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Room was nice. Bathroom was very well stocked with items Sochi as a shaver and sewing kit. Fridge was roomy and bed was comfortable. However, ‘complimentary’ items such as the mini bar could cost as much as 2500 Kt depending on what you drank.
Stayed 2 nights in Jun 2019

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good option for Mandalay
Great service, nice and clean rooms. I did not like the fact there is a metal layer in front of windows. Could have a better breakfast.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Whenever I come to Mandalay I stay here. Perfect place. Clean room ,kind staff, good food.
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small clean a d convenient, but on a main road so a little noisey
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Close to town,but a bit noisey,plus it was the water festival
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
So so
I was transferred to your hotel not caude of my will, and the one I booked suppose to have the bathtub. In Sanctuary I did not find it. Plus the room smell was horrible, dont know where it comes from, but the sheets and towels were clean
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Cool hotel, nice staff ready to please, free bike rental, a bit noisy because near busy road, but centrally located
Stayed 2 nights in Nov 2018

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2018

8/10 Good

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel but could be better
We had two stays in this hotel, either side of a trip to Bagan. The room we booked was a suite, it was comfortable and clean. However the room was at the front of the hotel and there was traffic noise all the time, especially from people using their horns, which drivers in Mandalay do a lot. There was also a problem with general noise as all the windows seemed to be ill fitting with gaps between window and frames. The suite was on the first floor, on our second stay we did ask for a room higher up but were told this was not possible. We also noticed a bad drain smell a few times. We ate in the restaurant a few evenings, however the food was bland and uninspiring, there was also a cultural puppet show which appeared to be on most nights. It was nice on there first night but after that not so much as it was the same show. Staff in the restaurant were very polite and friendly however refused to take any dollar notes that were marked or old.
Stayed 2 nights in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Hotel : Cheap, clean, comfortable, friendly & helpful service, fast wifi Location : Quite noisy (honk) as the hotel is on the main road and next to the junction, not far from the big mall (But nothing much at the mall) Food : Verities, tasty

10/10 Excellent

Man Hei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good staff and good amenities
This is a very good choice in Mandalay, though location is a bit far from the Mandalay hill area, the good service and friendly staff are paid off. The hotel generally has good amenities that you have all that you need. The staff is super helpful, we can get rid of problem to arrange transportation for sightseeing, all you need to do is just ask the staff, they are very quick response and helpful. The breakfast is standard, can’t complain more at this budget price. Would love to stay in this hotel again

10/10 Excellent

Man Hei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding service
Staff are super friendly and helpful, we didn’t need to spend too much effort to arrange transportation or tour as the receptionist is amazing to arrange that, all we need is to ask for help only! Breakfast has various choices from salad, Asian food and eggs/toast. The waitress are very well service every morning. The hotel’s amenities are also up to standard. Overall this is a very good choice for tourist or business travellers.

10/10 Excellent

Priscilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
best value for money
we stayed here twice and every time we extended our stay. brand new hotel so everything is very clean. we loved the hot shower and dining in the restaurant on the rooftop serving great meals for very reasonable price
Stayed 1 night in Feb 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
we enjoyed our stay
the room was small, but clean. hot shower and water pressure was good too (check if the boiler is switched on).