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Best Western Hotel Trier City

Photo gallery for Best Western Hotel Trier City

Lobby
Lobby
Food and drink
Junior Suite, 1 Double Bed (Cozy Sitting Corner)
Bar (on property)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Pet-friendly
  • Breakfast available
  • Housekeeping

Explore the area

Map
Kaiserstrasse 29, Mitte, Trier, Rhineland-Palatinate, 54290
  • Roman Bridge
    ‪9 min walk‬
  • Trier Cathedral
    ‪13 min walk‬
  • Porta Nigra
    ‪16 min walk‬
  • Luxembourg (LUX-Findel)
    ‪34 min drive‬

Room options

View all photos for Standard Room, 1 Single Bed

Standard Room, 1 Single Bed

Standard Room, 1 Single Bed

  • Sleeps 1
  • 1 Twin Bed

View all photos for Junior Suite, 1 Double Bed (Cozy Sitting Corner)

Junior Suite, 1 Double Bed (Cozy Sitting Corner)

Junior Suite, 1 Double Bed (Cozy Sitting Corner)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Similar properties

Reception

Mercure Hotel Trier Porta Nigra

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.3 out of 5, Excellent, (1008)
The price is AU$196
for 1 room
includes taxes & fees
24 Mar - 25 Mar
Mercure Hotel Trier Porta Nigra

About the area

Trier

With a stay at Best Western Hotel Trier City, you'll be centrally located in Trier, steps from Former Ronedell Tower and within a 5-minute walk of Trier Theatre. .This family-friendly hotel is 0.2 mi (0.3 km) from Augustinerhof and 0.2 mi (0.4 km) from Thermen am Viehmarkt.

What's nearby

  • Roman Bridge - 9 min walk - 0.8 km
  • Hauptmarkt - 11 min walk - 1.0 km
  • Trier Roman Amphitheatre - 12 min walk - 1.1 km
  • Trier Cathedral - 13 min walk - 1.1 km
  • Porta Nigra - 16 min walk - 1.4 km

Getting around

  • Trier Süd Station - 9 min walk
  • Findel International Airport (LUX) - 34 min drive

Restaurants

  • ‪Die Wunderlampe - ‬6 min walk
  • ‪Simplicissimus - ‬3 min walk
  • ‪Quesadilla - ‬4 min walk
  • ‪Quo Vadis - ‬5 min walk
  • ‪Weinhexe - ‬3 min walk

About this property

Best Western Hotel Trier City

Family-friendly hotel with a 24-hour front desk and a bar
Best Western Hotel Trier City offers 127 accommodations with complimentary bottled water and coffee/tea makers. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 127 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as desks and coffee/tea makers.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services. This hotel also features a television in a common area, a living plant wall, and a banquet hall.
Grab a bite from the snack bar/deli serving guests of Best Western Hotel Trier City. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Featured amenities include express check-out, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Bar - Onsite bar.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (EUR 12 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: EUR 12.50 for adults and EUR 6.25 for children
  • 1 bar

Restaurants on site

  • Bar

Things to do

  • Bike parking
  • Bike storage
  • Billiards/pool table
  • Table football
  • Public winery tours
  • Shopping centre

Family friendly

  • Art supplies
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Library
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Hardwood flooring in public areas
  • Step-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • Books
  • Comprehensive recycling policy
  • Living plant wall
  • Renovated entire property – February 2024
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board (on request)
  • LED light bulbs
  • Phone
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per accommodation, per stay
Service animals are welcome, and are exempt from fees
1 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 20.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 3.745 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 12.50 for adults and EUR 6.25 for children
  • Covered self parking fee: EUR 12 per day
  • Pet fee: EUR 20 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar energy
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply

Property is also known as

pentahotel Hotel Trier
Best Western Trier City
Trier pentahotel
Trier Penta Hotel
pentahotel Trier-Europahalle Hotel
pentahotel Trier-Europahalle
Best Western Trier City Trier
Best Western Hotel Trier City Hotel
Best Western Hotel Trier City Trier
Best Western Hotel Trier City Hotel Trier

Best Western Hotel Trier City Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 135 out of 317 reviews
Rating 8 - Good. 141 out of 317 reviews
Rating 6 - Okay. 30 out of 317 reviews
Rating 4 - Poor. 9 out of 317 reviews
Rating 2 - Terrible. 2 out of 317 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Martin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came to Trier for the Christmas market and to visit the Roman sites. The hotel was ideally placed for both. There's no restaurant but the hotel buffet breakfast was excellent and catered well for a gluten intolerance. There are plenty of restaurants nearby. Parking in the underground carpark was fine if a little tight to navigate in a bigger car. The staff were excellent and helpful. They spoke perfect English but humoured our schoolboy German! All round good.
Stayed 3 nights in Dec 2024

10/10 Excellent

Joseph, London

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms. Comfortable beds. Walking distance to most sights
Stayed 3 nights in Nov 2024

6/10 Okay

Peter

Stayed 1 night in Oct 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel well situated and welcoming
Stayed 2 nights in Oct 2024

6/10 Okay

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was nice. Just tough to maneuver larger cars.
Stayed 1 night in Sep 2024

8/10 Good

Mrs K M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant two nights in Trier.
Good location for the town and secure underground parking (extra charge). Bed a bit firm for my personal choice. All the facilities worked well. Good breakfast and friendly, helpful staff.
Stayed 2 nights in Aug 2024

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect. AC was sooooo appreciated during the heatwave.
Stayed 2 nights in Jun 2024

8/10 Good

Elizabeth

Stayed 3 nights in Jul 2024

10/10 Excellent

Sheldon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful
Very nice hotel
Stayed 1 night in Jun 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable rooms, equipped with kettle. Location ok, about 15 mins walk to main attractions
Stayed 3 nights in Jun 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, room comfort
Fantastic Hotel
Infinitely better than their webpage would have you believe. Really clean and spacious room and a fantastic breakfast to set you up for the next day. The covered outside bar at the front of the hotel is stunning. Parking under the hotel is hassle free and good value at €12 per day. The hotel is conveniently situated for the old town, which is only a 2 minute walk. Lastly, the staff are a joy to behold, nothing is too much trouble. Unfortunately I have no idea on the eco credentials of this hotel. Highly recommended
Outside bar
Room
Reception
To the breakfast bar
Stayed 1 night in Jun 2024

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
air conditioning did not work no refrigerator
Stayed 2 nights in Jun 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty good
I'd never considered staying at a Best Western in Europe, but this was a pleasant surprise. Well located, specious, friendly.
Stayed 3 nights in May 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Frederick R

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great walking location to the Christmas Markets
Stayed 1 night in Dec 2023

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Older hotel, but nice and well equipped. In a great location. Room was clean. Very nice breakfast (for a price). AC did not work all that well, could not adjust the temp or airflow.
Stayed 2 nights in Sep 2023

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for exploring Trier. A beautiful city with so many interesting buildings. The hotel is lovely and easy to find. The staff are friendly and helpful. Parking at 12 euros a night is a huge bonus. Public areas are very nice. Breakfast excellent with lots of choice. Our room was large, quiet, very clean and comfortable. Good wifi. Nothing to fault at all.
Stayed 1 night in Sep 2023

6/10 Okay

Raleigh

Travelled with family
Liked: Cleanliness, staff & service, room comfort
International Bus Tour Haven
Hotel was filled with several bus tours making it difficult to use the elevators, lobby and breakfast area. Parking was easy and cheap. Room was okay, clean, had opening windows and an AC. The bathroom was a surprise. The shower tub combo had a massive rain head shower with great water pressue, which was nice after our long day of touring. Breakfast was pricey.
Stayed 1 night in Sep 2023

4/10 Poor

Verified traveller

Disliked: Staff & service
Such a shame. Lack of service. Waiting 10min at bar and being ignored while others arrive and are served, room cleaning turning up at 9:10am on day of departure (12am ckeckout) and wanting to get in, cups in bathroom smelling of cigarettes, water bottle provided already open...
Stayed 1 night in Aug 2023

10/10 Excellent

Tatyana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was cozy, had everything we needed. Very close walking to attractions, dining, bank, gas station. Super convenient. Pleasant English-speaking service desk attendants. Our stay was very positive.
Stayed 2 nights in Jul 2023

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Easy walking distance to the train sation.
Stayed 1 night in Jun 2023

10/10 Excellent

Morgan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is conveniently located with friendly staff. I disliked that the outdoor patio area is also the smoking area which does not give a welcome vibe to the Hotel.
Stayed 6 nights in May 2023